2011 Diploma General Management of small and medium enterprises (60 days), University of St. Gallen
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1 Profile Christian Unger, PMP Deputy Managing Director, Senior Manager EDUCATION 2011 Diploma General of small and medium enterprises (60 days), University of St. Gallen 2003 Graduate computer scientist with degree in business information systems (speciality: business consulting), Fachhochschule Furtwangen 1997 Abitur (A Levels), Institut a. d. Rosenberg, St. Gallen, Switzerland PROFESSIONAL TRAINING 2009 Project Professional (PMP) 2006 CobiT Foundation Certificate 2006 ITIL Foundation Certificate 2003 Computer System Validation (external training) SPECIAL ACTIVITIES LANGUAGES 2004 Speaker at the Marcus Evans Conference Value based IT- on the topic Application Portfolio Driver for Business Alignment German (mother tongue) English (high level of oral and written proficiency) INTERNAL FUNCTION CFO Director of strategic IT management services page 1 of 8
2 CORE SKILLS IT project management and project office Organizational Change IT-Organization IT service management Process analysis and optimisation BUSINESS EXPERIENCE Project and Project Office Quality Leadership of various national and international IT projects of large scale. Project office and project organisation Computer system validation: project leadership, conception, documentation and introduction of a validated application Teaching positions Since 2004, visiting lecturer at the Fachhochschule (technical college) Furtwangen, Germany in Project for Large Scale IT Projects Training Various training courses in project management, project portfolio management, applications portfolio management and SAP METHODS AND TOOLS Project PMI PMBOK, PRINCE2, several client Frameworks IT-Governance CobiT Process Modelling INDUSTRIES ITIL EPK s, Flow Charts Pharmaceuticals, medicine, electronics, services page 2 of 8
3 PROJECT EXPERIENCE (excerpt) IT Organization Year / Duration months Redesign of global IT organization incl. Headquarter, new regionalization and integration of an organization of an merger Organizational Development Organizational Development Communication Concept Moderate workshops and concept new IT organization Customer: Company with more than employee; sector chemical industry IT PMO Year / Duration months Organizational Development Support awareness trainings for critical sites within a WIN 7 rollout project Coaching Organizational Development Customer: Company with more than employee; sector pharmaceutical IT Strategy Year / Duration months Create an IT-Strategy to prepare the IT for significant growth. IT Strategy concept Customer: Company with more than 200 employee; sector pharmaceutical page 3 of 8
4 IT Architecture Year / Duration months Assessment of IT-Infrastructure landscape regarding scalability and stability. Design of tobe architecture. Site Assessment Concept Architecture Design Customer: Company with more than employee; sector textiles IT Project Year / Duration / 8 months IT Project Development of a new client and collaboration infrastructure. of the Exchange project Project planning and Earned Value Analysis Risk- and Issue Requirements analysis Project Coaching Numbers: Affected users > people core team Customer: Company with more than employee; sector pharmaceutical page 4 of 8
5 IT- Mgmt Year / Duration / 17 months IT Organisation A global initiative was started to outsource IT infrastructure services especially the print service. The target of this project was to improve service quality and to save 30% costs. The project focussed on the headquarters with more than users and over 100 buildings. Every knowledge area of project management was covered Compliance with the Business Case Negotiation of contracts with third party suppliers on behalf of the customer. description, request for quotation and contract management Support concept of the operational organisation inclusively process definition Numbers: Project budget > 4 Mio CHF external costs More than 4000 man days 15 people core team, in total more than 50 More than 20 Mio CHF outsourcing volume Customer: Company with 4000 employee; sector automation IT- Mgmt Year / Duration / 17 months IT- Mgmt Development and implementation of Incident Mgmt, Problem Mgmt, Change Mgmt and Config Mgmt processes. Implementation of an according Tool page 5 of 8 Project Planning and Controlling Moderation and facilitation of the process conception Selection, specification and coordination of the Implementation of an IT- Mgmt Tool (iet Solutions) Facilitation of organizational change incl. qualification concept and communication
6 concept. Development of KPI s for process controlling Numbers: total volume > 1000 man days 13 people core team Customer: Company with more than employee; sector pharma Year / Duration Internal Control System / 8 months IT-Governance Conception of an integrated Internal Control System on basis of CobiT to comply with regulatory requirements (e.g. Sarbanes Oxley Act, CSV). Project Planning and Controlling Conception of the control system Conception of the organizational context of the Internal Control System (ICS). Coordination of development of a conceptional prototype. Customer: Pharmaceutical company with more than employees page 6 of 8
7 Year / Duration DMS Validation / 8 months CSV Definition of document-control process incl. document life cycle and electronic signature for Q-documents especially standard operating procedures (SOPs). Validated introduction of Documentum and implementation of the document-control process in respective workflows. Project Planning and Controlling Conception of the document-control process Moderation and development of User Requirements. Project Lead of Implementation and coordination of external system development Numbers: External project budget: 600 TCHF 6 project members GMP IT-SOPs Year / Duration 2005 / 4 months IT- Mgmt Development of pragmatic IT- processes based on ITIL, which also comply with regulatory requirements. The processes Incident Mgmt, Problem Mgmt, Change Mgmt and Config Mgmt were defined and implemented. Conception and Introduction of the processes Customer: Chemical company with 200 employees page 7 of 8
8 Sarbanes Oxley Act Year / Duration 2004 / 9 months As a result of the Sarbanes Oxley Act, one of the major Swiss banks implemented an IT controls system. These controls are based on COBIT and needed to conform to regulatory requirements Joint, in terms of their range and documentation. Head Office Conception of controls testing Responsibility for the development and introduction of IT controls in the head office with more than 5000 IT colleagues Introduction of an applications portfolio management system Year / Duration /6 months An applications portfolio management system was introduced in a German pharmaceuticals IT-Governance company. In addition, an individual applications portfolio management system needed to be developed. Co-ordination of the entire project with a team of nine Conception of the organisational procedures for applications portfolio management Conception of the applications portfolio management system page 8 of 8
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