Politecnico di Torino Research Information System overview on project path and goals
|
|
- Ashlynn Hodges
- 8 years ago
- Views:
Transcription
1 Politecnico di Torino Information System overview on project path and goals eurocris Meeting May 2011 Simone Martinetto Head of Application Management Division Information Technology Area Politecnico di Torino
2 Agenda Politecnico di Torino requirements and goals Information System Main features Data architecture guidelines As IS - Application map Program path and goals To Be - Application map Ongoing projects and roadmap Conclusions 2
3 Politecnico di Torino requirements and goals Main requirement and goals: Ability to understand and represent the activities of the University Strengthen the capabilities of raising research funding Push on the dissemination of scientific production, for the benefit of technology transfer and to ensure that the research we fund and support in various ways has the greatest possible research impact Strengthen the process of research assessment through the support of updated and reliable information Meets the Open Access movement principles, the European Community guidelines for the free dissemination of knowledge and FP7 open access guidelines 3
4 Information System Main features RIS should have features such as: Ability to map all research entities: project, publications, skills of research team, research laboratories and instruments uniqueness and ease of classification for all the entities (common classification tree and keywords set, areas and research themes) CRM capabilities to manage relationships with companies and public agencies for funding and opportunity pipeline Web capabilities integrated with content system (CMS) and with the university web portal Improved integration between systems and BPM system for research process. Compliance with Open Access standard OAI-PMH and other international interoperability standards 4
5 Data architecture guidelines Data point of view Each information must be kept and managed on his master system must be entered on the system once (no double data entry) must be connected to others and referenced even across different systems Human Resource System er career er data Information System Class tree, Keywords set Publication data Publication Full-text Team data ERP System Projects Cost prospect Contract data Project Management System Projects data Timesheet data 5
6 As IS application map Politecnico Intranet Management Application Portal (SWA) and Cineca UGOV- are the main application platforms. Many processes and information are supported by these systems, while others are still on individual spreadsheets or local database Promotion, dissemination, technology transfer University Portal Open Access Portal assessment assessment system Attract partners, opportunities Opportunities and prospect Contacts and schedule Contracts and projects Project Management Contracts Database Project Timesheet contracts, agreements resources and publications team and activities Publications Catalog er web pages 6
7 Program path and goals Promotion, dissemination, technology transfer University Portal Integration with Ugov- Information Catalog data Extended research portal features with improved navigation and search capabilities based on keywords and classification tree Web 2.0 extensions Attract partners, opportunities Contracts and projects CRM and datamart datamart will import information from the ERP system, HR system, Project Management System, Information System to build complex data views The research datamart will provide reports for support CRM analisys (companies contacts organized by research areas, by revenue ) Workflow system Add a workflow system to support processes on contracts and project Improve and extend capabilities for contracts database resources and publications Information Catalog Deploy UGOV-Anagrafe della ricerca to manage research entities and classification tree (research team, activities, assets, skills ) 7
8 To Be - Application map Program development will complete the application map with better integration between systems and no more local spreadsheets or databases. Promotion, dissemination, technology transfer University Portal Open Access Portal Assessment assessment system Attract partners, opportunities Datamart CRM Contracts and projects Project Workflow system Contracts database Timesheet resources and publications Information catalog Publications Catalog er web pages 8
9 Ongoing projects and roadmap UGOV - Information catalog Configuring beta version on preproduction system Populating with sample data Contracts databases and workflow system Functional analysis and requirements gathering for contracts database Evaluating workflow system and systems integration activities portal Last week we released the first version of Institutional Repository (Open Access Portal) Datamart and CRM system beginning
10 Ongoing projects and roadmap We are at half of our way and there is still a lot of work to do Timeshee t tuning Project Catalog Project - tuning Progetti - tuning Upgrade release & layout Open Access Portal Follow-up information catalog Contracts database Portal extension Datamart TBD Workflow system TBD CRM 10
11 Conclusions Connecting systems (ERP, HR, workflow ) to the research system has many advantages: enables deepest data analysis and CRM capabilities to increase funding opportunities helps keeping information up to date and reliable No double data entry researchers should have just one place to input data for all different purposes (assessment, dissemination, knowledge repository). Publishing information is also the key for keeping data alive and updated. With this approach we have improved dramatically the quality and update frequency of data on our publications repository. 11
12 Thank you! Contacts 12
Kentico CMS 5 Developer Training Syllabus
Kentico CMS 5 Developer Training Syllabus June 2010 Page 2 Contents About this Course... 4 Overview... 4 Audience Profile... 4 At Course Completion... 4 Course Outline... 5 Module 1: Overview of Kentico
More informationCopyright 2012, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 13
Copyright 2012, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 13 PeopleSoft Human Capital Management Roadmap Ronnie Toerien ECEMEA Competency
More informationLeading the next generation of Business Apps. Pinckaers Founder
Leading the next generation of Business Apps Fabien Fabien Pinckaers Pinckaers Founder Founder Agenda 1 Status, Challenges & Ambition 2 Roadmap: new features v8 3 Roadmap: frontend 4 Transforming the ERP
More informationCINECA Innovative Open Source Technologies for a CRIS: SURplus ~ www.cineca.it
CINECA Innovative Open Source Technologies for a CRIS: SURplus ~ www.cineca.it Topics CINECA: a brief overview Solutions for Higher Education & Research Institutions Three innovative open-source technologies
More informationOracle Fixed Scope Services Definitions Effective Date: October 14, 2011
Oracle Fixed Scope Services Definitions Effective Date: October 14, 2011 "You" and "your" refers to the individual or entity that has ordered Advanced Customer Services from Oracle or an authorized distributor.
More informationManaging a successful customer reference program
Managing a successful customer reference program Techniques for leveraging satisfied customers to shorten the sales cycle in complex selling environments Executive Summary Using testimonials from existing
More informationPIVOTAL CRM. CRM that does what you want it to do BROCHURE
PIVOTAL CRM CRM that does what you want it to do BROCHURE THE PIVOTAL CRM PHILOSOPHY THE PIVOTAL ADVANTAGE Today s business world is a fast moving and dynamic environment one in which your teams expect
More informationRequest Management Solutions:
Request Management Solutions: Comparing Kinetic Request to Business Process Management This document outlines how Kinetic Request compares to business process management (BPM) tools for use in enterprise
More informationResource Management. Resource Management
Resource Management ibpms Business Process Applications (BPAs) are the innovative, new class of Service Oriented Business Applications (SOBAs) that help businesses automate and simplify the management
More informationHow To Implement An Enterprise Resource Planning Program
ERP Implementation Program Key phases of ERP implementation: Analysis of the company existing or designing new business process descriptions Inventory of the company s existing formal workflows or designing
More informationE-learning and Student Management System: toward an integrated and consistent learning process
E-learning and Student Management System: toward an integrated and consistent learning process Matteo Bertazzo 1, Franca Fiumana 2 1 CINECA, Information and Knowledge Management Services Department, via
More informationSAP CLOUD FOR SERVICE SAP CLOUD FOR SOCIAL ENGAGEMENT WHAT S NEW IN 1411. Gert Tackaert Renee Wilhelm
SAP CLOUD FOR SERVICE SAP CLOUD FOR SOCIAL ENGAGEMENT WHAT S NEW IN 1411 Gert Tackaert Renee Wilhelm SAP CLOUD FOR SERVICE/SOCIAL ENGAGEMENT WHAT S NEW IN 1411 - DETAILS Communication Channels SMS as a
More informationTalking your Language. E-WorkBook 10 provides a one-platform, single source of truth without adding complexity to research
Talking your Language E-WorkBook 10 provides a one-platform, single source of truth without adding complexity to research Meet E-WorkBook 10 In January 2015 we launched E-WorkBook 10 - the next step in
More informationHalton Regional Police Service Public Agenda Recommendation Report
Halton Regional Police Service Public Agenda Recommendation Report To: Chairman and Police Service Board Members From: Chief Stephen J. Tanner Subject: SINGLE SOURCE BUCHANAN TECHNOLOGIES Report #: P15-5-CPS-R-01
More informationWorkflow/Business Process Management
1 Workflow/Business Process Management Andy C. Tran Staff Systems Engineer 2 Agenda Business Process Management Overview Demo 3 Generic Case based Work Flow Pattern Case Initiation Case Assessment & Assignment
More informationWorking with P6 Schedules in P6 EPPM
Working with P6 Schedules in P6 EPPM Don McNatty, PSP August 20, 2014 2014 Technical Webinar Series Thank you for joining today s technical webinar Mute all call in phones are automatically muted in order
More information..making process automation a business priority..
..making process automation a business priority.. Why do our customers run promentawebflow TM? It provides a solution platform to drive SAP process automation Enable the web based automation of any SAP
More informationTenrox Case Study. Pariveda Solutions Julie Ellison & Scott Booth
Tenrox Case Study Pariveda Solutions Julie Ellison & Scott Booth Agenda Pariveda Solutions Overview Business Needs Tenrox Implementation and Usage Future Tenrox Usage 2 Pariveda Solutions. Confidential
More informationTECHNICAL HIGHLIGHTS. September 16 th,2015 Oglethorpe D. oneusg
TECHNICAL HIGHLIGHTS September 16 th,2015 Oglethorpe D oneusg Constitution one set of uniform business procedures, policies and practices one technical platform / software solution one support team and
More informationThe Open Archive at the University of Verona. Maria Gabaldo May 26, 2011
The Open Archive at the University of Verona Maria Gabaldo May 26, 2011 My Research Office Research Office Organisation Direction and Coordination UNIT 1: National and International PhD Office UNIT 3:
More informationSHAREPOINT 2016 POWER USER BETA. Duration: 4 days
SHAREPOINT 2016 POWER USER BETA Duration: 4 days Overview This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan
More informationH4 Tackling the Challenges of Implementing Emerging HR Technologies
H4 Tackling the Challenges of Implementing Emerging HR Technologies Tackling the Challenges of Implementing Emerging HR Technologies Arnab Banerjee Agenda The session will cover: moving from in-house resource
More informationSAP NetWeaver MDM Business Content
SAP NetWeaver MDM Business Content What s In It For You? SAP NetWeaver MDM Solution Management August 2010 Business Content for SAP NetWeaver MDM Introduction The Issue Organizational intricacies are always
More informationPetroleum Testing Laboratory Information Management System
Kriti LIMS Petroleum Testing Laboratory Information Management System Laboratory Business Process Management Software for Petroleum Products Manufacturers, Commercial POL Testing Laboratories, for Petroleum,
More informationBusiness Process Management and Cloud Computing
Business Process Management and Cloud Computing Michael Connaughton, Director, BPM The following is intended to outline our general product direction. It is intended for information purposes only, and
More informationPeopleSoft HCM 9.2. Interaction Hub. by Information. Copyright 2013, Oracle and/or its affiliates. All rights reserved.
PeopleSoft HCM 9.2 Key Concepts Intuitive Usability Redefining How Work Gets Done Efficient Workcenters and Dashboards Continuing Web 2.0 User Experience Strengthened Self Service Experience Next Generation
More informationSHAREPOINT SERVICE DEFINITION. G-CLOUD Commercial-in-Confidence. civil.lockheedmartin.co.uk
SHAREPOINT SERVICE DEFINITION G-CLOUD Commercial-in-Confidence civil.lockheedmartin.co.uk SECTION 1 LOCKHEED MARTIN S SHAREPOINT CAPABILITY Lockheed Martin offers a full end to end service, delivering
More informationNavsya Technologies Pvt. Ltd. BlueChilli CRM
Navsya Technologies Pvt. Ltd. BlueChilli CRM Solution Agenda What is CRM? CRM SFA Overview System Features Sample Screenshots What Is CRM? How does it differ from simple contact management? Customer Facing
More informationProject title (in Chinese) 項 目
II Project Information Project title (in English) Project title (in Chinese) HKCAAVQ IT Infrastructure Development 香 港 學 術 及 職 業 資 歷 評 審 局 資 訊 系 統 基 建 發 展 Project 項 目 Project summary (Please provide an
More informationBENEFITS OF IMAGE ENABLING ORACLE E-BUSINESS SUITE:
Content Management How does it apply to Oracle E-Business Suite? Carol Mitchell C.M. Mitchell Consulting Corporation OVERVIEW: ERP applications do a great job at managing structured data, which is the
More informationThe Laserfiche Rio Advantage. Automate, Optimize and Transform Business Processes. Unlimited document repositories and servers
Automate, Optimize and Transform Business Processes When organizations rely on paper, there often isn t time to re-evaluate how work gets done. Business leaders are forced to spend time on nonessential
More informationCORPORATE PROFILE www.erbrains.com info@erbrains.com
CORPORATE PROFILE About US ERBrains IT Solutions Pvt Ltd., is an independent IT consulting firm based in Bangalore India, that provides ERP Services, software development, project management, packaged
More information2015 C2CRM Highlights
2015 C2CRM Highlights Why C2CRM? Clear C2, Inc. (ClearC2), an IBM premier business partner, was founded in 1993 to provide custom- driven technology solutions, including Relationship Management, Sales
More informationSharePoint 2010 End User - Level II
Course Outline Module 1: Overview A simple introduction module. Understand your course, classroom, classmates, facility and instructor. Module 2: Server Site Definitions In this module we will explore
More informationBEA BPM an integrated solution for business processes modelling. Frederik Frederiksen Principal PreSales Consultant BEA Systems
BEA BPM an integrated solution for business processes modelling Frederik Frederiksen Principal PreSales Consultant BEA Systems Agenda What is BPM? BEA AquaLogic BPM Suite Industry View Customers BPM and
More informationManagement Accountants and IT Professionals providing Better Information = BI = Business Intelligence. Peter Simons peter.simons@cimaglobal.
Management Accountants and IT Professionals providing Better Information = BI = Business Intelligence Peter Simons peter.simons@cimaglobal.com Agenda Management Accountants? The need for Better Information
More informationHabEat - FP7-245012. HabEat
HabEat Determining factors and critical periods in food habit formation and breaking in early childhood: a multidisciplinary approach Grant agreement number: FP7-245012 Medium-scale Collaborative Project
More informationAdministrator & End User 1 or 2 Day Training Course
Administrator & End User 1 or 2 Day Training Course Falcon Software Company, Inc. 800 707 1311 USA/Canada 250 480 1311 Local 250 480 1322 Fax www.falcon software.com Copyright Protected Falcon Software
More informationAre you on track for your competitive advantage?
Gartner Newsletter Content 2011 Issue 1 The Critical Role of CRM in Managing the Higher Education Student Life Cycle [Intro Letter at top] Insert John-Speer.jpg Are you on track for your competitive advantage?
More informationJBoss Portal 2.4. Quickstart User Guide
Portal 2.4 Quickstart User Guide Table of Contents Portal - Overview... iii 1. Tutorial Forward...1 2. Installation...2 2.1. Downloading and Installing...2 2.2. Starting Portal...3 3. Portal Terminology...5
More informationARIS 9ARIS 9.6 map and Future Directions Die nächste Generation des Geschäftsprozessmanagements
ARIS 9ARIS 9.6 map and Future Directions Die nächste Generation des Geschäftsprozessmanagements Dr. Katrina Simon ARIS Product Management 2014 Software AG. All rights reserved. ARIS @ Software AG 2M END
More informationWhat is BPM? Software tools enabling BPM
What is BPM? BPM, or Business Process Management, is a technology, but it is also more than that. Broadly speaking, one can consider BPM as a management discipline in which processes are valued as assets
More informationLaserfiche for Federal Government MEET YOUR AGENCY S MISSION
Laserfiche for Federal Government MEET YOUR AGENCY S MISSION HOW ENTERPRISE CONTENT MANAGEMENT Serves Civilian and Defense Agencies Whether a federal agency supports farmers in the field, soldiers overseas
More informationUsing Microsoft System Center Service Manager 2012 for IT Analysts Course 55022A; 2 Days, Instructor-led
Using Microsoft System Center Service Manager 2012 for IT Analysts Course 55022A; 2 Days, Instructor-led Course Description This two-day instructor-led course provides participants with knowledge and skills
More informationOrange County Convention Center Orlando, Florida June 3-5, 2014. HR Renewal 2.0 - Intelligence Enabled ESS/MSS Alex Matthew I Vardaraj AV
Orange County Convention Center Orlando, Florida June 3-5, 2014 HR Renewal 2.0 - Intelligence Enabled ESS/MSS Alex Matthew I Vardaraj AV LEARNING POINTS At the end of this session, you will be able to
More informationCopyright 2013, Oracle and/or its affiliates. All rights reserved.
1 The Value of PeopleSoft Human Capital Management 9.2 Marc Weintraub Director, PeopleSoft Product Management 2 Safe Harbor Statement The following is intended to outline our general product direction.
More informationPublic release of public web portal
Public release of public web portal website presentation INAF OAR for the Astrodeep project ASTRODEEP "Unveiling the power of the deepest images of the Universe" THEME [SPA.2012.2.1-01] [Exploitation of
More informationCINECA DSpace-CRIS : An Open Source Solution Use Science 2013 w.c ineca.it
CINECA DSpace-CRIS : An Open Source Solution ~ Use Science 2013 Open www.cineca.it Infrastructure to Foster Collaboration between Industry and Academia Topics CINECA: a brief overview Solutions for Higher
More informationStatement of Work. DLC Management Website redesign for Randhurst Mall. Director of Marketing DLC Management Corp. 06.12.2015
Statement of Work DLC Management Website redesign for Randhurst Mall Presented to: Rashawn Jackson Director of Marketing DLC Management Corp. 06.12.2015 125 Baylis Rd, Suite 190, Melville NY 11747 (631)
More informationKiefer Consulting, Inc. 2012 Job Opportunities
Kiefer Consulting, Inc. 2012 Job Opportunities 1 Company Background Kiefer Consulting is a distinguished and innovative Microsoft Gold Partner, who works closely with their local government and commercial
More informationBPM vs. SharePoint: Which is Right for Your Business
Gain a high level comparison between Business Process Management (BPM) platforms and SharePoint to better establish the proper software fit for your enterprise. BPM solutions and SharePoint are often viewed
More informationFour distribution strategies for extending ERP to boost business performance
Infor ERP Four distribution strategies for extending ERP to boost business performance How to evaluate your best options to fit today s market pressures Table of contents Executive summary... 3 Distribution
More informationCopyright 2005-2010 Soleran, Inc. esalestrack On-Demand CRM. Trademarks and all rights reserved. esalestrack is a Soleran product Privacy Statement
More information
Course Syllabus Microsoft Dynamics CRM 4.0 Customization and Configuration (Elements of this syllabus are subject to change.)
Emporis Academy Private Limited Course Syllabus Microsoft Dynamics CRM 4.0 Customization and Configuration (Elements of this syllabus are subject to change.) Key Data: Course number: 8912A Instructor-Led
More informationORACLE HYPERION PUBLIC SECTOR PLANNING AND BUDGETING
ORACLE HYPERION PUBLIC SECTOR PLANNING AND BUDGETING KEY FEATURES AND BENEFITS KEY FEATURES: Packaged budgeting templates and calculation logic purpose built for the public sector Flexible workforce budgeting
More informationSAP Invoice Management and OCR. Morten Jammer Senior Solutions Consultant (OpenText Australia) 15 August, 2013
SAP Invoice and OCR Morten Jammer Senior Solutions Consultant (OpenText Australia) 15 August, 2013 The Numbers $1.2b+ Global Revenue 1.5 Million Users #1 in ECM ~5,500 Employees $1b R&D Investment 20 Years
More informationAn intranet site that is easy to administer,
At Intranet Connections, we have worked with more than 1,600 intranet clients, including such wellknown brands as Mayo Clinic, NASA and Unicef. We have seen what works and what doesn t, from this we have
More informationEasy as 1-2-3: The Steps to XE. Mark Hoye Services Portfolio Consultant
Easy as 1-2-3: The Steps to XE Mark Hoye Services Portfolio Consultant September 25, 2015 Objective / Agenda Objective Provide relevant information about Banner XE Provide a framework for understanding
More informationGlobal Project Management System Reporting Portal. March 2012
Global Project Management System Reporting Portal March 2012 1 Agenda Background Example Reports Bells & Whistles Lessons Learned & What s Next Daiichi Sankyo, Inc. 2 The Problem Senior Management was
More informationSIEBEL ECUSTOMER. Siebel ecustomer Self-Service Application
SIEBEL ECUSTOMER Oracle s Siebel Customer Relationship Management (CRM) applications enable organizations to sell to, market to, and serve their customers more effectively across multiple channels in any
More informationExperience Business Success Invest in Microsoft CRM Today
Experience Business Success Invest in Microsoft CRM Today Published: August 2005 The information contained in this document represents the current view of Microsoft Corporation on the issues discussed
More informationMobilize workforce using Fiori apps: Graybar Story
Mobilize workforce using Fiori apps: Graybar Story AGENDA Introduction Graybar Fiori Project Graybar Fiori Apps App Lifecycle Management Security Demo Key Learning Questions INTRODUCTION A leading distributor
More informationCompliance with Regulatory Software
Compliance with Regulatory Software Selecting a Quality Management Software System Quality Systems & Solutions Pte Ltd 20 Maxwell Road, #09-17, Maxwell House, Singapore 069113 Telephone: +65 31507191 Fax:
More informationDistributed Networking
Distributed Networking Millions of people. Strong collaborations. Privacy first. Jeffrey Brown, Lesley Curtis, Richard Platt Harvard Pilgrim Health Care Institute and Harvard Medical School Duke Medical
More informationContent Editor and Administration Training
Content Editor and Administration Training Falcon Software Company, Inc. 800 707 1311 USA/Canada 250 480 1311 Local 250 480 1322 Fax www.falcon software.com Copyright Protected Falcon Software Company,
More informationLaserfiche for Federal Government MEET YOUR AGENCY S MISSION
Laserfiche for Federal Government MEET YOUR AGENCY S MISSION HOW ENTERPRISE CONTENT MANAGEMENT Serves Civilian and Defense Agencies Whether a federal agency supports farmers in the field, soldiers overseas
More informationROADMAP FOR UPTAKE OF EU WATER RESEARCH IN POLICY AND INDUSTRY
ROADMAP FOR UPTAKE OF EU WATER RESEARCH IN POLICY AND INDUSTRY Seville, 21th of January 2013 Hinano Spreafico MINERVA Communication Hosted by the ROADMAP for uptake of EU water research in policy and industry
More informationOhio Christian University Website Redesign
Ohio Christian University Website Redesign Project Description and Request for Proposal January 2013 Contents Project Summary... 2 Goals... 2 Audience... 2 About Ohio Christian University... 2 Site Information...
More informationIntranet. Intranet solutions help customers capture, share and reuse information circulating throughout the company.
Intranet Intranet solutions help customers capture, share and reuse information circulating throughout the company. Your intranet will introduce new standards and work efficiency in your corporation. Alejtech
More informationGSA Services Catalog
INCLUDES CHANGES THROUGH MODIFICATION P00007 immixtechnology, Inc. N00104-08-A-ZF31 GS-35-F-0265X Attachment D GSA Services Catalog Training Services... 2 Introductory Training - WebEx... 4 Level 1 Help
More informationSage CRM Contract Manager Gain full control over contract lifecycles with Sage CRM
Sage CRM Contract Manager Gain full control over contract lifecycles with Sage CRM Enbu Consulting has unrivalled, direct practical knowledge and experience with the Sage CRM system over many years. CRM
More informationSage 200 v4.10 What s New At a Glance
Sage Business Partner: IDL Systems Limited Sage 200 v4.10 What s New At a Glance Tel: 0845 092 0926 Email: sales@idlsystems.co.uk Web: www.idlsystems.co.uk Introducing the Sage 200 Platform The Sage 200
More informationApplication Services Portfolio
Application Services Portfolio Overview Injazat Application Services offer end-to-end solutions that align Enterprises business objectives with their IT goals. Our solutions focus on implementing, building
More informationMobility Strategy. For Enterprises
Mobility Strategy For Enterprises New era of Mobility Enterprises are rapidly extending to anytime, anywhere business models Combine this with the increasing affordability of feature rich mobiles Time
More informationDOH Learning Resources Supervisor Orientation Course Guide
Florida Department of Health DOH Learning Resources Supervisor Orientation Course Guide June 2013 Your Comprehensive Guide to DOH e-workforce Support and Solutions To protect, promote & improve the health
More informationDecision Maker's Guide - Evaluation Checklist for ITSM Solutions High Level Requirements
Decision Maker's Guide - Evaluation Checklist for ITSM Solutions High Level Requirements Ability to support a 24x7 service desk operation Ability to provide workflow capabilities for efficient incident,
More informationPIVOTAL CRM ARCHITECTURE
WHITEPAPER PIVOTAL CRM ARCHITECTURE Built for Enterprise Performance and Scalability WHITEPAPER PIVOTAL CRM ARCHITECTURE 2 ABOUT Performance and scalability are important considerations in any CRM selection
More informationNavigating Uncertainty: Keys to Success in a Changing Environment
Navigating Uncertainty: Keys to Success in a Changing Environment CAIB 37 Annual Conference Presentation November 2010 A new reality for banking: managing uncertainty Banks are facing a new environment
More informationUNILY FOR SHAREPOINT ONLINE
The World s Largest SharePoint Product and Resource Directory UNILY FOR SHAREPOINT ONLINE A superior 5 star product. SharePoint Online has never looked better Product Reviewed by Ron Charity January 2015
More informationLIS 2103 H Organization Knowledge Management: Models and Technologies
LIS 2103 H Organization Knowledge Management: Models and Technologies Faculty of Information Studies University of Toronto Spring 2001 Organizational Knowledge Management-- Syllabus 1 Contact Manuel Kolp
More informationSMART Service Desk. Abhijeet Group Implements SMART Service Desk IT Service Management Solution
SMART Service Desk www.smartservicedesk.com Success Story Abhijeet Group Implements SMART Service Desk IT Service Management Solution Abhijeet Group is a well-diversified business entity with significant
More informationSoftware Developer Offers Suite of Multi-Channel CRM Modules for High Tech Companies
Microsoft Dynamics Partner Brief Software Developer Offers Suite of Multi-Channel CRM Modules for High Tech Companies Overview Country or Region: United States Industry: Information Technology Partner
More informationPlatforming Open Source
Platforming Open Source Implementing Open Source the Right Way through Platforming Implementing Open Source the Right Way through Platforming Abstract Open Source ecosystem comprises of hundreds of open
More informationTable of Contents. "Some Tips Before You Start" "What to Look for in a Software Publisher" "Show Me, Don't Tell Me" Stage
www.baass.com Table of Contents Preface "Some Tips Before You Start" "What to Look for in a Software Publisher" "Show Me, Don't Tell Me" Stage "Summary" Who Should Read this Book Your company is in need
More informationCLOUD ARCHITECTURE DIAGRAMS AND DEFINITIONS
CLOUD ARCHITECTURE DIAGRAMS AND DEFINITIONS April 2014 Cloud Conceptual Reference Model The ease of use a Cloud Consumer experiences results from a complex, behind-the-scenes, orchestration of interchangeable,
More informationSchedule 740966.1. Archive 740964.1. FYI: New Portal with same DocID. Generic Advisor Webcast Note 740966.1. before. now
FYI: New Portal with same DocID Schedule 740966.1 Archive 740964.1 before Generic Advisor Webcast Note 740966.1 now 1 Copyright 2012, Oracle and/or its affiliates. All rights reserved. Insert Information
More informationMS-8913: Microsoft Dynamics CRM 4.0 Applications. Course Objectives. Required Exam(s) Price. Duration. Methods of Delivery.
MS-8913: Microsoft Dynamics CRM 4.0 Applications This three-day instructor led course explores the Microsoft Dynamics CRM application from a user's perspective. Application functionality covered in the
More information1 Copyright 2011, Oracle and/or its affiliates. All rights reserved.
1 Copyright 2011, Oracle and/or its affiliates. All rights reserved. Applications Integration, Oracle Fusion Applications Nigel King, VP Fusion Applications Functional Architecture Amy Andrews, Sr. Director,
More informationEnterprise Architecture 101. (Includes numerous samples/ templates produced using TOGAF methodology) Shail Sood
Enterprise Architecture 101 (Includes numerous samples/ templates produced using TOGAF methodology) Enterprise Architecture Key Question What is Enterprise Architecture? Why Enterprise Architecture? What
More informationService Catalog Management: A CA Service Management Process Map
TECHNOLOGY BRIEF: SERVICE CATALOG MANAGEMENT Catalog : A CA Process Map JULY 2009 Enrico Boverino SR PRINCIPAL CONSULTANT, TECHNICAL SALES ITIL SERVICE MANAGER ITAC CERTIFIED Table of Contents Executive
More informationHow to Select a Web Content Management System
How to Select a Web Content Management System What every marketer needs to know! Blending Creativity and Technology to Deliver Better Business Solutions New York. Toronto. Phoenix. Los Angeles. Dubai.
More informationSage is #1 Worldwide*
September 2011 Sage is #1 Worldwide* A global publicly traded company Over 13,000 employees Over 6 million customers Over 25 years of experience Source: *IDC #220937, Worldwide ERP 2008 Vendor Analysis,
More informationStorage Management Within the NEW ITIL Version 3 Context. Dr. D. Akira Robinson, IT Governance Management, Ltd. Dept of Navy
Storage Management Within the NEW ITIL Version 3 Context Dr. D. Akira Robinson, IT Governance Management, Ltd. Dept of Navy Why ITIL? Total dependence on Information Technology Need to deal with complexity
More informationOracle Fusion and PeopleSoft Human Capital Management: A Novice's Guide to Making the Right Choices
Oracle Fusion and PeopleSoft Human Capital Management: A Novice's Guide to Making the Right Choices Jaynie Martin, Emtec, Inc. Session #106530 Tuesday, April 9 4:30-5:30 PM ABOUT We are a dedicated team
More informationenterp Oracle CRM On Demand Administration Essentials rise world's best-selling brand of
Oracle CRM On Demand Administration Essentials A onestop implementation reference guide to Oracle CRM On Demand, the CRM technology world's bestselling brand of Padmanabha Rao Venkatesan Sundaram enterp
More informationMatchPoint Technical Features Tutorial 21.11.2013 Colygon AG Version 1.0
MatchPoint Technical Features Tutorial 21.11.2013 Colygon AG Version 1.0 Disclaimer The complete content of this document is subject to the general terms and conditions of Colygon as of April 2011. The
More informationAdvanced Solutions of Microsoft SharePoint Server 2013
Course 20332B: Advanced Solutions of Microsoft SharePoint Server 2013 Course Details Course Outline Module 1: Understanding the SharePoint Server 2013 Architecture This module introduces the architectural
More informationwww.allegrodev.com/allegro-u Training & Certification Allegro University
www.allegrodev.com/allegro-u Training & Certification Allegro University Two Types of Training Available Allegro training is available in a variety of training formats to provide students with flexible
More informationWHITEPAPER. The Death of the Traditional ECM System. SharePoint and Office365 with Gimmal can Enable the Modern Productivity Platform
1 WHITEPAPER SharePoint and Office365 with Gimmal can Enable the Modern Productivity Platform 1 Table of Contents 1.1 Overview... 3 1.2 What are the Challenges?... 3 1.3 The Ideal The Modern Productivity
More informationTechTips. Connecting Xcelsius Dashboards to External Data Sources using: Web Services (Dynamic Web Query)
TechTips Connecting Xcelsius Dashboards to External Data Sources using: Web Services (Dynamic Web Query) A step-by-step guide to connecting Xcelsius Enterprise XE dashboards to company databases using
More information