Marketing Hole In One
|
|
- Garey Russell
- 8 years ago
- Views:
Transcription
1 Marketing Hole In One How GolfHQ married customer acquisition and retention to acquire and keep more customers
2 About GolfHQ Golf Headquarters, better known was GolfHQ, is a multi-channel retailer specializing in all things golf related. GolfHQ, which started with one brick-andmortar store in Northeast Ohio about 25 years ago, started their ecommerce store, GolfHQ.com, in 2006 with a heavy focus on customer acquisition and PPC. This case study examines how GolfHQ created a seamless acquisition and retention strategy by leveraging outside technology. GolfHQ utilizes Spring Metrics to help with customer acquisition and Windsor Circle to help retain these newly acquired customers. To date, GolfHQ has seen a 21% increase in conversion rate from their acquisition strategy and 61.7% more engagement through automated data-driven marketing. In 2006 we started GolfHQ.com, over the past seven years, or so, we ve been able to grow our online presence. It exceeds our brick & mortar stores all together. - Joe Zumpella, Sales & Marketing Director, GolfHQ.com
3 Customer Acquisition Golf HQ was successfully bringing visitors to their site, but needed to figure out how to convert these visitors into customers. Golf HQ knew they needed to go beyond giving blanket messages and offers to visitors and to actually engage with each person coming to their website. That s where Spring Metrics came in. Working with Spring Metrics, Golf HQ created an on-site offer series to engage visitors and make sure they were seeing the right message to convert on that visit. First Visit: First/Second Visit: Results Target Audience First Time Visitors Visitors From Desktops/ Tablet 1,750 Facebook Likes, 15% Increase Conversion Rate Why With Spring Metrics, Golf HQ recognized that first time visitors were least likely to convert, but still wanted to make sure customers were engaged. By asking first time visitors for their name and address, they were able to learn more about their visitors and start to build a relationship with them. Results 5,252 s Captured We started doing capture with Spring Metrics because Pay Per Click is very expensive so you need to find ways to make the most out of every visitor to your site. Say you have 100 visitors, if you get addresses for 10% of those visitors and then convert 3 into customers it enables to you spend more. - Joe Zumpella, Sales & Marketing Director, GolfHQ.com Target Audience First or Second Time Visitors Visitors From Desktops/ Tablets Time on Site Why Golf HQ created a second offer to target a portion of first time visitors and all second time visitors. This allowed them to continue to engage and grow their brand presence with visitors who were still new to the brand.
4 Customer Acquisition Other Visits: Target Audience Hitting a Specific Product Page Visitor on Site for Specific Time Why At this point in their shopping history, visitors are familiar with the brand and looking for specific products. Instead of offering new discounts to these customers, Spring Metrics allows Golf HQ to re-enforce their existing promotions to increase conversions and help visitors find what they are looking for. Results 52% Increase in Conversion Rate Revenue Lift New Customers Acquired Using Spring Metrics, Golf HQ is able to more specifically target offers and messaging on their site to engage with visitors during each step of their relationship. This offer series resulted in a 21% increase in conversion rate.
5 Customer Retention Building on their acquisition strategy, GolfHQ now needed a way to retain their newly acquired customers. While GolfHQ was sending batch & blast promotional s, they knew they needed to create a more datadriven approach to drive their marketing efforts. Working with Windsor Circle, GolfHQ built out 3 foundational workflows: 3 part Welcome Series for 1 st time purchasers 3 part Win-Back Series for churning customers Best Customer These s have a 61.7% higher open rate and 35% higher click rate when compared to batch & blast s sent during the same time period. Welcome Series: One of the most crucial steps in retaining customers is welcoming new customers to the family. GolfHQ implemented a 3-part Welcome Series for new customers. 1: Welcome to GolfHQ Open Rate: 42.6% Click Rate: 13.8% 2: Like GolfHQ on Facebook Open Rate: 22.8% Click Rate: 13.5% 3: We Think You ll Love This Open Rate: 23.5% Click Rate: 4% GolfHQ leverages product, purchase, and customer data to personalize all 3 s by pulling in the product the customer purchased, personalized product recommendations (at the bottom of the ), and the customer s first name. The welcome series is another way to get new customers engaged and to stay top of mind. The ideal scenario would be when the customer is ready to purchase again they just go into their browser and type in GolfHQ.com. - Joe Zumpella, Sales & Marketing Director, GolfHQ.com
6 Customer Retention Best Customer GolfHQ created an automated Best Customer that is sent to customers when they cross the threshold from being a frequent customer to being a best customer. Subject line: Congrats! You re GolfHQ s Best Customer! Open Rate: 63% Click Rate: 8.8% Automatically pulls in hot combo product image. Automatically pulls in product recommendations based on each individual customer s purchase history. Churning customers are customers who were once high value but have since dropped off the map. GolfHQ created a 3-part Win-Back Series to engage churning customers 6, 8, and 12 months after their last purchase. The language and discount escalate as customers move from the first Win-Back to the last. Subject line: Was it something we said? Come back to GolfHQ. Open Rate: 23.4% Click Rate: 8.3% Like the other automated, data-driven, s, this Win-Back series pulls in the image of a hot combo product and related product recommendations based on the individual customer s buying habits. The ROI from customer retention is almost infinite, so to speak. It s something that s very important that we all should be doing. In the time we ve been with Windsor Circle we ve seen the percent of repeat customers and the percent of revenue from repeat buyers improve and expect to see those numbers continue to rise. - Joe Zumpella, Sales & Marketing Director, GolfHQ.com Win-Back Series
7 Data Drives Results By leveraging the acquisition and retention tools from Spring Metrics and Windsor Circle, GolfHQ has seen a 21% increase in conversion rate, 61.7% increase in opens, and 35% increase in clicks. They ve also increased their best customer segment by 16% over a 2 month period.
8 Spring Metrics allows users to truly engage with their site s visitors through targeted messages and offers. By understanding their viewers shopping process, e-commerce sites using Spring Metrics have seen a 21% increase in revenue and significant lifts in their sites conversion rate. Custom Offers/Messaging Understanding visitors is the first step to providing the right content. By using Spring Metrics analytics and Smart Offers, it s easy to ensure that each visitor is receiving the right message on your site. Targeted Capture Engage. Grow. Thrive. marketing is one of the most engaging forms of communication in the e- commerce marketplace today. Spring Metrics offers Smart Leads to allow users to create custom capture forms that are targeted toward the right visitor to ensure initial engagement and provide the right information to build a long term relationship with customers. Social Media Engagement Social Media is only effective if those who follow or like the brand are actually customers or prospects. By using the Smart Social piece of Spring Metrics, users can easily and effectively segment messages toward people already on their website. sales@springmetrics.com (919)
9
KNOW, GROW & KEEP YOUR CUSTOMERS
KNOW, GROW & KEEP YOUR CUSTOMERS WINDSORCIRCLE.COM SALES@WINDSORCIRCLE.COM 1-877-848-4113 Windsor Circle is a Customer Retention and Predictive Marketing Platform for retailers. We power big data integrations,
More informationOnward Reserve: 2.7x Revenue From Segmented Newsletters, 18x Conversions From Automated Emails.
CASE STUDY Onward Reserve uses ecommerce data to segment weekly email newsletters into 4 variations, leading to: 41% more Opens. 183% more Clicks 233% more Conversions 278% more revenue 39% higher AOV
More informationThe Scientific Guide To: Email Marketing 30% OFF
The Scientific Guide To: Email Marketing 30% OFF Who is this guide for? All Marketing and ecommerce Managers at B2C companies. Introduction Science gives us the power to test assumptions by creating experiments
More informationRetention, Perfectly Brewed
Retention, Perfectly Brewed How CoffeeForLess Made More than $500k in 6 Months From Data-Driven Lifecycle Emails Getting More from Existing Customers CoffeeForLess, an IR500 retailer, uses Windsor Circle
More informationIS YOUR WEBSITE LEAKING LEADS?
GETSMARTCONTENT ACCOUNT BASED MARKETING IS YOUR WEBSITE LEAKING LEADS? Always Relevant Marketing Catches Missed Opportunities to Connect www.getsmartcontent.com I. THE DREAM OF THE MARKETER It s the dream
More informationHighest Day of Online Sales Ever
Sweet Success How Spangler Candy made their Highest Day of Online Sales Ever with Data-Driven Email Marketing. Getting More from Existing Customers On Sept 16, 2013, Spangler Candy (maker of Dum Dums)
More informationEm@il Marketing integration and automation tactics that lift conversions and boost ROI.
Em@il Marketing integration and automation tactics that lift conversions and boost ROI. How to successfully incorporate social, video, remarketing and marketing automation into your Email Marketing strategy.
More informationEnhancing Business Development with Marketing Automation A BUSINESS GROWTH GUIDE BY GORILLA 76
Enhancing Business Development with Marketing Automation A BUSINESS GROWTH GUIDE BY GORILLA 76 The future of marketing has arrived. Rather than big media budgets and guessing games, it s rooted in smart
More information10 Steps To Getting Started With. Marketing Automation
So the buzz about marketing automation and what the future holds for marketing in general finally got to you. Now you are ready to start using marketing automation and are not really sure where to start.
More informationTHE FIVE CATEGORIES OF LEAD NURTURING 1 THE FIVE CATEGORIES OF LEAD NURTURING
THE FIVE CATEGORIES OF LEAD NURTURING 1 THE FIVE CATEGORIES OF LEAD NURTURING Most marketers roll out lead nurturing primary for new customer acquisition. This makes sense, as most leads are not sales
More informationOMNI-CHANNEL MARKETING. Top 9 Questions
OMNI-CHANNEL MARKETING Top 9 Questions TABLE OF CONTENTS 2 3 5 7 8 9 10 11 12 13 14 15 16 Table of Contents Introduction Top 9 Questions How does omni-channel differ from multi-channel marketing? Why is
More informationLeaving Money On The Table
10 Ways Retailers Are Leaving Money On The Table Page 1 Let s face it: gaining and retaining customers can often feel like a high stakes match. What s the right balance between what you ll give in the
More informationRFM Analysis: The Key to Understanding Customer Buying Behavior
RFM Analysis: The Key to Understanding Customer Buying Behavior Can you identify your best customers? Do you know who your worst customers are? Do you know which customers you just lost, and which ones
More informationTHE ECOMMERCE MARKETING GUIDE TO FACEBOOK
ADVANCED THE ECOMMERCE MARKETING GUIDE TO FACEBOOK A publication of 2 IS THIS BOOK RIGHT FOR ME? Not quite sure if this ebook is right for you? See the below description to determine if your level matches
More informationCASE STUDY. Ren s Pets Depot. renspets.com. pet food & products
CASE STUDY Ren s Pets Depot renspets.com pet food & products The flexibility of Sweet Tooth software allows us to offer our rewards program online and instore. This enables our customer to view and earn
More informationHow to Grow Revenue & Thrive In. Flash Sales
How to Grow Revenue & Thrive In Flash Sales Flash Sales Performance Marketing Survival Guide Contents Introduction 3 Chapter 1 : Flash Sale Campaigns Targeting Each Sale to Old CRM Data is Ineffective
More informationUSING SOCIAL MEDIA EFFECTIVELY TO MAKE
[Type text] 3/23/2012 HMI USING SOCIAL MEDIA EFFECTIVELY TO MAKE THE MOST OF YOUR FARM BUSINESS Contents What Is Inbound Marketing?... 2 Part I: Introduction to Inbound Marketing... 3 Part II: Get Found
More informationTable of Contents. Copyright 2011 Synchronous Technologies Inc / GreenRope, All Rights Reserved
Table of Contents Introduction: Gathering Website Intelligence 1 Customize Your System for Your Organization s Needs 2 CRM, Website Analytics and Email Integration 3 Action Checklist: Increase the Effectiveness
More informationThe Google. Dynamic Remarketing Guide
The Google Dynamic Remarketing Guide 2 What Is Remarketing? Remarketing (also referred to as retargeting) is a form of online display advertising which allows online retailers to show ads to shoppers who
More informationHow To Be Successful At Relentless Marketing
WHITE PAPER The Key to Relentless Marketing... Anticipate, Automate, Syndicate WHITE PAPER 1 Table of Contents Executive Summary 1 The Business Challenge: Effective Marketing in an Increasingly 1 Complex
More informationHow Mobile Shopping Drives Omnichannel Conversions
Whitepaper How Mobile Shopping Drives Omnichannel Conversions The Evolving Path to Purchase Table of Contents Introduction 1 How Consumers Engage with Mobile 3 Consumer Expectations for Mobile Experience
More informationstrategies to maximize the effectiveness of your online merchandising and promotions plan
WHITE PAPER strategies to maximize the effectiveness of your online merchandising and promotions plan Executive summary Now, more than ever, the lines between corporate sites and online stores are blurring
More informationHow To Make Money Using Facebook in Q4. Presented By Jason Roussos Living Direct
How To Make Money Using Facebook in Q4 Presented By Jason Roussos Living Direct Founded in 1999 Manage network of brands that focus on building communities that support specialty appliances Direct source
More informationScott Ollivier Director, Product Management Responsys
Email & Web Analytics: The Killer E-Commerce Marketing & Measurement Combo Scott Ollivier Director, Product Management Responsys Agenda for this Session Educate the group on why email and web analytics
More informationSocial Media. Measuring the ROI of. Optimize. Discover. Measure
Measuring the ROI of Social Media With the rise in popularity of various social networking sites, it s clear that social media is an integral piece of a successful marketing mix; however, it has always
More informationFACEBOOK BY THE NUMBERS 2015 RESEARCH REPORT. Key findings on the trends and benefits of retargeting on the world s largest social network
9 46456 9378 2478 2478 Retargeting on Facebook by the Numbers 2015 456 2 2478 46 27841 92 29 FACEBOOK BY THE 46 9378 34 8 RESEARCH REPORT NUMBERS 2015 Key findings on the trends and benefits of retargeting
More informationThe Marketer s Guide To Building Multi-Channel Campaigns
The Marketer s Guide To Building Multi-Channel Campaigns Introduction Marketing is always changing. Currently there s a shift in the way we talk to customers and potential customers. Specifically, where
More informationFIVE REASONS RETARGETING IS CRITICAL FOR YOUR BUSINESS
FIVE REASONS RETARGETING IS CRITICAL FOR YOUR BUSINESS A short tutorial on marketing using retargeting methods Five Reasons Retargeting is Critical For Your Business Retargeting is the process of dropping
More informationSurvey Says: Consumers Want Live Help
Session Abstracts Optimization Services Track Survey Says: Consumers Want Live Help October 22 nd, 11:00 am Eastern ATG recently surveyed more than 1,000 Internet users who research, apply for, and buy
More informationMarketing Automation Solutions Market India Increasing Enterprise Digital Marketing Initiatives Drive Growth at a CAGR of 25% by 2020
Marketing Automation Solutions Market India Increasing Enterprise Digital Marketing Initiatives Drive Growth at a CAGR of 25% by 2020 P82F-70 December 2014 Contents Section Slide Number Executive Summary
More informationSuccessful Analytics for Retail Marketers
Successful Analytics for Retail Marketers Best practices for integrating analytics into your marketing strategy In the highly competitive retail marketplace, there is always a need to try and stay one
More informationEMAIL MARKETING REFRESHES
WHITE PAPER 7 EMAIL MARKETING REFRESHES 7 EMAIL MARKETING REFRESHES The success of an email campaign can be determined by a variety of key performance indicators (KPIs): open ratio, click through ratio,
More informationGUIDE WAYS TO IMPROVE YOUR E-COMMERCE MARKETING. Quick assessment and best practices. +44 203 640 2040 bronto.co.uk
GUIDE WAYS TO IMPROVE YOUR E-COMMERCE MARKETING Quick assessment and best practices 10 Ways to Improve Your E-Commerce Marketing Quick assessment and best practices Are you an e-commerce marketing maven?
More informationA 7-Step Analytics Reporting Framework
A 7-Step Analytics Reporting Framework By Feras Alhlou, Principal Marketing Consultant 2 Marketing Optimization Imagine that you just attended a conference on digital marketing and analytics. You re pumped
More informationAttract traffic to your website. Convert traffic into leads. Convert leads into customers
The 4 Step Guideline To Online Marketing Success Intermediate Understanding and Winning with Online Marketing is as Simple as Understanding the Following Four Areas Attract traffic to your website Convert
More informationRetargeting is the New Lead Nurturing: 6 Simple Ways to Increase Online Conversions through Display Advertising
Retargeting is the New Lead Nurturing: 6 Simple Ways to Increase Online Conversions through Display Advertising 565 Commercial Street, San Francisco, CA 94111 866.497.5505 www.bizo.com Follow us on Twitter:
More informationAn Integrated Approach to Digital Marketing through Web Analytics
I D C V E N D O R S P O T L I G H T An Integrated Approach to Digital Marketing through Web Analytics June 2005 Adapted from Worldwide Web Analytics Software Applications 2005-2008 Forecast and Analysis:
More informationFACEBOOK BY THE NUMBERS 2015 RESEARCH REPORT. Key findings on the trends and benefits of retargeting on the world s largest social network
9 46456 9378 2478 2478 Retargeting on Facebook by the umbers 2015 456 2 2478 46 27841 92 29 FACEBOOK BY THE 46 9378 34 8 RESEARCH REPORT UMBERS 2015 Key findings on the trends and benefits of retargeting
More informationMARKETING METHODS TO ATTRACT CUSTOMERS
THE TOP 8 WAYS TO LEVERAGE NEW ONLINE MARKETING METHODS TO ATTRACT CUSTOMERS A PRACTICAL GUIDE TO DIGITAL MARKETING TABLE OF CONTENTS 3 Inbound Methodology 9 Mobile Friendly Website 12 Blog Regularly 17
More informationCase Study: Closing The Loop
Case Study: Closing The Loop Connect digital marketing data and offline sales data to get true ROI with this cost-effective approach to Customer Intelligence. As digital marketing techniques and technologies
More informationHEALTHCARE MARKETING: A BODY OF WORK
HEALTHCARE MARKETING: A BODY OF WORK WELCOME TO ONEUPWEB WE RE A FULL-SERVICE DIGITAL MARKETING AGENCY Few industries are as simultaneously scientific and emotional as healthcare. That s why our approach
More informationWhat s the difference between email marketing and marketing automation?
Marketing automation is a technology platform for marketers to create, nurture, and pass leads to sales. Most marketing automation platforms (MAPs) have functions for email marketing, social media, contact
More information"SEO vs. PPC The Final Round"
"SEO vs. PPC The Final Round" A Research Study by Engine Ready, Inc. Examining The Role Traffic Source Plays in Visitor Purchase Behavior January 2008 Table of Contents Introduction 3 Definitions 4 Methodology
More informationContents. 1. Why set up Goals? 3. 2. How to set up Goals 4. 3. Destination Goals 6. 4. Duration Goals 8. 5. Pages & Screen Goals 10. 6.
Contents 1. Why set up Goals? 3 2. How to set up Goals 4 3. Destination Goals 6 4. Duration Goals 8 5. Pages & Screen Goals 10 6. Event Goals 11 About ThoughtShift 12 2 1. Why set up Goals? Setting up
More informationEMAIL MARKETING TRENDS B2B BENCHMARKS FOR 2015
EMAIL MARKETING TRENDS B2B BENCHMARKS FOR 2015 FIND. NURTURE. CONVERT. Research Conducted by Ascend2 in Partnership with Dun & Bradstreet NetProspex OVERCOMING THE MOST CHALLENGING OBSTACLE TO EMAIL SUCCESS.
More informationHow To Use A Multichannel Ecommerce Platform
Why Choose a Multichannel E-Commerce Platform......................................................................................... 1 Why Choose a Multichannel E-Commerce Platform.........................................................................................
More informationCapturing Near Me Moments: How location-based mobile advertising is changing the marketing landscape
Capturing Near Me Moments: How location-based mobile advertising is changing the marketing landscape A Digital Marketing Depot Whitepaper Introduction: The mobile advertising opportunity Smartphone ubiquity
More informationThe. biddible. Guide to AdWords at Christmas
The biddible. Guide to AdWords at Christmas CONTENTS. Page 2 Important Dates Page 3 & 4 Search Campaigns Page 5 Shopping Campaigns Page 6 Display Campaigns Page 7 & 8 Remarketing Campaigns Page 9 About
More informationA Beginner's Guide to E-Commerce Personalization
A Beginner's Guide to E-Commerce Personalization CommerceSciences.com Contents Introduction... 1 Real-Time Offers & Website Personalization... 3 Creative Messaging That Really Matters... 5 Drawing Your
More informationMerging Web Analytics with Email Marketing to Increase Performance
Merging Web Analytics with Email Marketing to Increase Performance Moderator: David Baker, VP Email Solutions, Avenue A Razorfish Panelists: Bill Nussey, CEO, Silverpop Jay Kulkarni, CEO, Theorem Margie
More informationSOCIAL MEDIA CAMPAIGNS
5 BEST SOCIAL MEDIA CAMPAIGNS to Drive Customers Through Your Sales Funnel Stages a publication 5 Best Social Media Campaigns to Drive Customers Through Your Sales Funnel Stages 2 5 Best Social Media Campaigns
More informationMass marketing is dead Pragmatic Data Science to the Rescue. May 16, 2013
Mass marketing is dead Pragmatic Data Science to the Rescue May 16, 2013 AgilOne Manifesto Mass marketing doesn't work anymore: average person spends 18% of the day answering email and frankly is fed-up,
More informationHow Can I Sculpt a Plan to Start Inbound Marketing
How Can I Sculpt a Plan to Start Inbound Marketing An Effective Marketing Method for Doing Business Online By Courtney McElroy, CEO Marketing Force 1 How Can I Sculpt a Plan to Start Inbound Marketing
More informationHow to Select a Lifecycle Marketing Automation Solution
How to Select a Lifecycle Marketing Automation Solution rightoninteractive.com It s a brutal world out there for marketers. After years of having budgets slashed, it doesn t look like it s getting better.
More informationRawson Internet Marketing
Introduction: Connect Connecting with the right prospects is the first step to sales and marketing automation success. Let s cover how to identify your ideal buyer and connect with leads that come to your
More informationHOW THEY ARE SHOPPING NOW
HOW THEY ARE SHOPPING NOW Current trends and challenges in digital retailing An NCR white paper Are you ready for today s retailing? It s not just about what consumers want to buy. It s about how they
More informationReturn on Responsive Web Design
Return on Responsive Web Design Table of contents 1: Introduction 1: Growth in mobility the driving force for responsive web design 2: Return on responsive design 4: Three keys to successful responsive
More information4 ecommerce challenges solved using analytics
4 ecommerce challenges solved using analytics 4 ecommerce challenges solved using analytics Contents ONE Customer Journey Attribution TWO Valuable Customer Marketing THREE User Flow Analysis (Registration
More information12 Techniques to receive more enquires from your website
12 Techniques to receive more enquires from your website At Flow20, approx. 70% of our work involves designing and developing websites for our clients. And, if there s anything else we love as much as
More informationA relentless desire to improve online performance. Complete internet optimization services to drive your online profits.
A relentless desire to improve online performance Optimize TRINITY INSIGHT 2011 MEDIA KIT Complete internet optimization services to drive your online profits. We help businesses grow faster online. Optimization.
More informationThree powerful analytics use cases for Customer Link. How linked data powers smarter analytics and better predictive models
Three powerful analytics use cases for Customer Link 1 How linked data powers smarter analytics and better predictive models 0123 4567 8901 2345 The power of linked data When it comes to adopting new tech
More informationPROVIDING A RICH CUSTOMER EXPERIENCE IN THE B2B WORLD
PROVIDING A RICH CUSTOMER EXPERIENCE IN THE B2B WORLD THE B2B PARADIGM HAS CHANGED B2B 2.0! Over the years, the B2C ecommerce space has been at the forefront of providing consumer-friendly functionality.
More informationEcommerce Customer Acquisition:
Ecommerce Customer Acquisition: Tips for Acquiring Subscribers Who Will Become Loyal Customers by Donna Fulmer, Listrak Marketing Communications and PR Manager May 2013 With 55% of marketing professionals
More informationWhy Kampyle? Kampyle is dialing back the clock to an era when the customer was king and businesses were driven by understanding his needs.
COMPANY PROFILE Who We Are Kampyle is a group of innovative, creative and engaged people who are enthusiastic about our customers, our work, our families and our diverse interests. Together, we have developed
More informationCreating a High Performance Website
Creating a High Performance Website Your website will be the core of your digital marketing program, so it s critical to take the time to do it right. By starting with your brand, designing strong information
More informationRight Message, Right Person, Right Time
Right Message, Right Person, Right Time We can rely on Emailcenter for help whenever we need it. Their support is first-class. Gocompare.com ABOUT US Emailcenter was founded in 1999 by current Managing
More informationlas OBSESSION JULY 25-27 CUSTOMER BREAKOUT SESSIONS EXPERIAN CHEETAHMAIL 2012 DIGITAL SUMMIT Empowering Meaningful Relationships
BREAKOUT SESSIONS July 26 11:50 a.m. - 12:35 p.m. Recharge Your Emails Using True Personalization and Remarkable Remarketing Welcome Back! Inactive subscriber engagement strategies that work The Mobile
More informationHow To Create A Customer Experience For Retail
Webtrends for Retail Revolutionize Your Customers End-To-End Experiences Across Digital Channels solution brief JAN 2013 2013 Webtrends, Inc. www.webtrends.com. Webtrends for Retail Revolutionize Your
More information3 Best Practices for Facebook Ecommerce Success
3 Best Practices for Facebook Ecommerce Success Social Strategies for Online Retailers Rapidly or reluctantly, retailers are adding social channels and tools to their arsenal, urged on by customers and
More informationEmail Marketing Automation and Analytics. Are You Getting the Most out of your Website? Asheville Chamber of Commerce Nov 11, 2014
Email Marketing Automation and Analytics Are You Getting the Most out of your Website? Asheville Chamber of Commerce Nov 11, 2014 Overview Marketing Funnel Objectives of Online Marketing Free Analytics
More information3 KEYS TO TRANSFORMING SALES & MARKETING WITH INBOUND MARKETING
3 KEYS TO TRANSFORMING SALES & MARKETING WITH INBOUND MARKETING 2 2011 by Mark Mathson This work is licensed under the Creative Commons Attribution 3.0 United States License. Please feel welcome to share
More information5 WAYS TO DOUBLE YOUR WEB SITE S SALES IN THE NEXT 12 MONTHS
HIGH CONVERSION LAB 5 WAYS TO DOUBLE YOUR WEB SITE S SALES IN THE NEXT 12 MONTHS By Ryan Berg Head Profit Scientist at HighConversionLab.com The Struggle to Build a Thriving Online Business as the Internet
More informationPOWER YOUR ECOMMERCE BUSINESS
ebook POWER YOUR ECOMMERCE BUSINESS With Referral Marketing Did you know that customers are 4 times more likely to buy when referred by a friend? Learn how to launch a successful ecommerce referral marketing
More informationFranchise. Email Marketing. Benefits and best practices for a centralized approach. www.streamsend.com
Franchise Email Marketing Benefits and best practices for a centralized approach www.streamsend.com A Centralized Email Marketing Program Will Help You Boost Local Sales, Enhance Brand Loyalty and Control
More informationBoost Email Relevancy with Dynamic Content. Using Dynamic Content for Advanced Personalization & Customization
Boost Email Relevancy with Dynamic Content Using Dynamic Content for Advanced Personalization & Customization 1 Boost Conversions with Dynamic Content 5/2013 Introduction In this paper we ll discuss using
More informationCritical Success Factors for Personalisation
Critical Success Factors for Personalisation Introduction To best optimise engagement and revenue, online and multichannel retailers need to personalise the brand and shopping experience for each customer.
More information5 Tips For Setting Measurable. Social Media Goals. 5 Tips for Measurable social media goals
5 Tips For Setting Measurable Social Media Goals 1 introduction Five practical tips for setting measurable social media goals Social media participation has become a must for businesses today. A survey
More informationactionable big data. maximum roi. HOW TO DRIVE OFFLINE RETAIL SALES USING ONLINE MARKETING Building a bridge to overcome the online to offline gap
actionable big data. maximum roi. HOW TO DRIVE OFFLINE RETAIL SALES USING ONLINE MARKETING Building a bridge to overcome the online to offline gap Why read this paper? We are inundated with online marketing
More informationJOURNEY OPTIMIZING YOUR CUSTOMER S
How Ektron s Guided Optimization helps marketers predict customer behavior and convert digital interactions to immediate results OPTIMIZING YOUR CUSTOMER S JOURNEY In this ebook you will learn how search
More informationOnline and Social Media Marketing Certificate Program. Syllabus
Online and Social Media Marketing Certificate Program Syllabus Instructor: Karen Porter The Online Marketing and Social Media Certificate program is designed to give its students a practical education
More informationDigital Media and Analytics
Digital Media and Analytics How to leverage a powerful new set of techniques for digital media buying and program measurement to drive business results CRM Drives Competitive Advantage We believe market
More informationVIDEO TRANSCRIPT: Content Marketing Analyzing Your Efforts 1. Content Marketing - Analyzing Your Efforts:
VIDEO TRANSCRIPT: Content Marketing Analyzing Your Efforts 1 Content Marketing - Analyzing Your Efforts: This is a transcript of a presentation originally given live at the Growth Powered by Risdall Fall
More informationREAL ESTATE FIRMS INVESTMENT FIRMS INSURANCE FIRMS CUSTOM DIGITAL MARKETING SOLUTIONS FOR ALL
REAL ESTATE FIRMS INVESTMENT FIRMS INSURANCE FIRMS CUSTOM DIGITAL MARKETING SOLUTIONS FOR ALL Targeted Email Newsletters Showcase your properties Target the right group of customers. Promotional emails
More informationNO 2 E-COMMERCE: SUCCESS IS IN THE BAG
E-COMMERCE: SUCCESS IS IN THE BAG WELCOME TO ONEUPWEB WE RE A full-service digital marketing AGENCY ONEUPWEB TRAVERSE CITY, MI What does that mean? Glad you asked. We re a house of strategic and creative
More informationBest Practices in Segmentation
Best Practices in Segmentation Table of Contents Introduction Chapter 1: Best Practices for Setting Up a Lead Scoring Program Chapter 2: Gather Explicit Data Through Forms Chapter 3: Progressive Profiling
More informationez Marketing Automation
ez Marketing Automation The next generation digital experience solution to accelerate sales conversion and boost customer engagement. Today marketers are challenged by their colleagues in sales to increase
More informationThe Performance Marketer s Guide to Email Marketing: Engaging Your Subscribers
Fluent 2016 Page 5 The Performance Marketer s Guide to Email Marketing: Engaging Your Subscribers You ve cleared the initial hurdle of acquiring new prospects for your email marketing campaigns, but now
More informationAutomate Product Replenishment
Automate Product Replenishment Imagine if just when you were about to run out of coffee, shampoo, razors and even toilet paper they all showed up magically on your doorstep? Retailers can set up data-driven
More informationRETAILERS ASSOCIATON OF INDIA. start engaging. www.octaneresearch.in
RETAILERS ASSOCIATON OF INDIA start engaging www.octaneresearch.in 3 10% 4 5 1 2 3 4 5 6 7 3% 16% 43% 38% Top Level Mid Level Junior Level Others 8 9 31% 69% Single Brand Retailer Multi-Brand Retailer
More informationTrends in Digital Retail:
Trends in Digital Retail: Engaging & Converting Through Personalization & Omnichannel Excellence A WBR Digital Whitepaper Presented in Conjunction with Sailthru, Criteo, & SOASTA Summer 2015 1 Trends in
More informationWebsite Feedback: The Undiscovered Lead Generation Channel
Website Feedback: The Undiscovered Lead Winter, 2011 Table of Contents Website Feedback: The Undiscovered Lead-...3 The Essential Elements To A Feedback/Lead-...5 Rating & Converting Leads Based On Feedback...8
More informationDIGITAL INDUSTRY INSIGHTS FROM CUSTOMER EXPERIENCE LEADERS. Question 1: Question 2: Question 3: INSURANCE. Government. Telecom. utilities.
INDUSTRY INSIGHTS FROM DIGITAL CUSTOMER EXPERIENCE LEADERS Question 1: How are you using digital channels to aid your customer experience? Question 2: How do you align your digital strategies to balance
More informationTurbocharge Your Email Marketing Through Better Transactional Messages
Turbocharge Your Email Marketing Through Better Turbocharge Your Email Marketing Through Better How to Use Everyday Transactional Emails for Greater Customer Experiences and More Revenue $ option #3 option
More informationLifecycle Email Marketing
Lifecycle Email Marketing A Magento Webinar Presented by Digital Evolution Group 13 July 2011 About Digital Evolution Group About Digital Evolution Group Polling Questions How many of you currently use
More informationFacebook Advertising Strategy for Ecommerce eguide. Performance Marketer s Guide to Revenue Growth on Facebook
Facebook Advertising Strategy for Ecommerce eguide Performance Marketer s Guide to Revenue Growth on Facebook Contents Introduction 3 Chapter 1 : Scaling Spend & Growing Revenue 4 Begin with a Good Base
More informationSocial media has CHANGED THE WORLD as we know it by connecting people, ideas and products across the globe.
Social Media for Retailers: Six Social Media Marketing Tips to Drive Online Sales........................................................ 2 Social media has CHANGED THE WORLD as we know it by connecting
More informationMarketing Optimization Suite
Marketing Optimization Suite OVERVIEW Anything That Can Be Measured Can Be Optimized Learn more about your online audience, create new revenue opportunities, build your subscriber base and attract new
More informationIs Your CMS Ready for CXM?
ebook Is Your CMS Ready for CXM? 7 Recommendations Web Is Your CMS Ready for CXM? 7 Recommendations 2 Is your CMS ready for CXM? 7 Recommendations Customer Experience Management (CXM) is a hot topic in
More informationWEBSITE www.robintek.com PHONE 614-888-3001. EMAIL info@robintek.com AT ROBINTEK. WE ARE FOCUSED ON CREATING EFFECTIVE & BEAUTIFUL
PHONE 614-888-3001 WEBSITE www.robintek.com EMAIL info@robintek.com AT ROBINTEK. WE ARE FOCUSED ON CREATING EFFECTIVE & BEAUTIFUL ONLINE SOLUTIONS FOR YOUR HEALTHCARE ORGANIZATION. Why choose Robintek
More informationData Functionality in Marketing
Data Functionality in Marketing By German Sacristan, X1 Head of Marketing and Customer Experience, UK and author of The Digital & Direct Marketing Goose Data is not a new thing. Successful businesses have
More information