What is Sage Mobile Payments?

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2 What is Sage Mobile Payments? An application designed to convert your smart phone or tablet into a highly secure and convenient use anywhere credit card terminal. Available for use on many smart devices, Sage Mobile Payments is a leading secure payment solution that uses endto-end encryption and meets all PCI requirements. iphone, ipad, ipod Touch and Android to name a few. Going Mobile with Sage Mobile Payments Means More Business; More Security Get authorization in seconds - no need to write down payment information View the customer receipt for verification and capture the customer s signature on touch screen devices Receipts - message buyers receipts directly from your phone Secure Credit Card Reader supports more smart phone types than all of the competition including iphone3, iphone4, ipad, Ipod touch, Droid PCI compliant swipe device: The Sage Mobile Payments card reader is an industry leading, end-to-end encrypted device which eliminates electronic card skimming devices from stealing credit card data Ultra Secure means you can trust that all of your transaction data is encrypted before it leaves your smart device. Absolutely no personal data is retained on your device Batches automatically closes each night and funds automatically deposited into bank account within 2-3 days

3 Requirements to use Sage Mobile Payments Compatible device- Sage Payments mobile application (free) AND swipe reader $25.00 Confirm compatibility of application AND swipe supported device list - iphone, Android ipad, Android tablet (list of supported tablets) Blackberry Window Operating devices are NOT SUPPORTED A Sage Mobile Account - welcome sent to user s with link to register at Sage branded portal during registration user is prompted for last 4 digits of social security #, input 9999) Minutes after registration you will receive confirmation with your username and password that you created during the registration process A data plan on the device User must have a way to connect to the internet from the phone A card swipe reader device provided by Sage - $25.00 Sage Payments Mobile application downloaded free from Itunes, Android Marketplace, Google Play Manual entry of credit cards is prohibited

4 Step by Step user setup process The steps are as follows: Complete troop setup form fill on allow 5-7 business days for users to receive welcome for registration SPS sends a mobile welcome (addressed to council signatory) that includes a link, click or copy/paste url into internet browser. Register the smart device and user info, click submit. During registration, user is prompted for last 4 digits of social security or tax id, input 9999 Within minutes after registration you will receive confirmation with your username and password that you created during the registration process Download Sage Payments app (free) from ITunes app store, the Android Marketplace Click/select the Sage Payments app icon on the smart device, then enter user id/password for Sage Payments, plug in swipe device and be sure the audio volume is set to max on the phone. Confirm the phone is not on mute to start accepting cc. SPS Mobile Support 8am-12am est M-F, 8am-8pm est Sat/Sun or

5 How Does it Work? 1. Download the Sage Payments mobile app Available FREE from the itunes app store, Android Marketplace, Google Play 2. Log in with your username and password created at registration 3. Plug the Sage Mobile Payments Credit Card Reader into the phone audio jack (G3X pictured here) 4. Turn the audio jack volume to maximum 5. Start accepting credit cards

6 Set up and Processing a Transaction iphone, ipad and Android REMINDER: Since the device runs through the audio jack, please remember to set volume to MAXIMUM level when using Set functionality Requirements by Checking appropriate box and select Save. Defaults to credit sale Key in sale $4 or $5 amount Select Continue Confirmation of Total sale-select Continue. Notes: *All Volume Setting must be set to Maximum. *Manually entered sales are prohibited. *Enter address to send receipt to Customer. *Additional Notes can be used to document Troop to Troop, Booth Sale, Door to Door. *Do not set up Signature Capture feature. Click Skip. Do NOT Capture customers Personal data. Select Swipe Card icon and swiped Credit Card - Card information will populate and hit submit payment.

7 Online Management Portal Users login with same user name and password as you log into the SPS Mobile App on your mobile device-user name/password ties the app to device and access to the portal. Must be new install of app. What is the mysagemobile.com site? The administration piece where users can add additional lines (sublines), view reports and data about their transactions and change information regarding their account.

8 Adding Additional Users 1. Via the internet go to 2. Use the User ID and Password you created during your account setup to login to the Merchant Service Center Note: You will use the same User ID and Password to log in to Sage Payments Mobile on your phone. 3. To add users: Select My Account on the welcome screen.

9 Add-A-Line Click Add-A-Line to add additional users

10 Add-A-Line Fill out the User Form and click Create Subline GS Councils/troops are NOT charged setup or monthly fees for sublines. When adding a user with no phone #, such as, IPOD touch/ipads, use all 9s or home/work phone number in the setup form You will see the lines that are active on your account in this menu

11 Resources Sage Mobile Swipe supported device list-verify APP AND SWIPE Reader IS COMPATIBLE Demo: Customer Support-all issues relating to the mobile application including requests to resend a welcome should be directed to SPS Mobile Support By phone-sps Mobile Support 8am-12am est M-F 8am-8pm est Sat/Sun (allow 24 hours for response)

12 Resources The spreadsheets for new Troops that need to be boarded should be sent to by 3p.m. EST daily. Please copy Please make sure to consolidate all troop information into one spreadsheet for only one daily submission. A template of the required fields is provided to the council. The files will be reviewed for accuracy. If the file does not contain any visible errors it will be forwarded for upload. If the file does contain visible errors it will be returned to the Council to confirm the data in question. Once the errors have been corrected by the Council and re-submitted, the file will be forwarded for upload. TROOP UPLOADS TAKE 4 BUSINESS DAYS Please note: all accounts must be checking only-no savings IF you have devices without phone numbers such as IPOD touch and IPAD, please fill in phone number with all 9s (or any number such as home/work phone, etc.), on the spreadsheet or if prompted during subline setup.

13 FAQs How does Sage Mobile work? Sage Payments mobile works the same way any credit card processing system would; your customer gives you a credit card number, you key it in or swipe the card. If the sale is authorized, the funds are transmitted electronically from your customer s bank to your bank and you a receipt to your customer What credit cards can I accept with Sage Mobile You can take all major card brands; Visa, MasterCard, and Discover. American Express is also available-pricing and account provided by American Express. Can I accept debit cards? If your customer has what is called a signature debit card or a check card, you have everything you need to process. PIN based debit cards/transactions are not supported. Can more than one person use a single Sage Mobile User ID at the same time? No, but you will be able to add additional users through your online portal as necessary. Each user has separate access to payment processing.

14 FAQs cont. Can How much data does a credit card transaction use? Less than one size. Can the user access the original receipt from a transaction already processed online? Yes. Complete history is available both in the Sage Payments application on the smart device and from the online portal How does the customer sign the receipt for the card Transaction? On a smart phone/tablet with a touch screen, the customer simply signs their name on screen with their finger. If the device uses a stylus pen this can be used as well. When enabled, signature is required to proceed.

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