ST THOMAS PATIENT PARTICIPATION GROUP MEETING. Monday 17 th March 2014
|
|
|
- Evan Park
- 8 years ago
- Views:
Transcription
1 ST THOMAS PATIENT PARTICIPATION GROUP MEETING Monday 17 th March 2014
2 Agenda Welcome (Dr John Fox) Minutes of Last Meeting (Gill Heppell) Report back on findings of latest Patient Survey Where we are now with our Current Action Plan Volunteers to Represent St Thomas PRG at some of the sub locality PPG Meeting Constitution of the PPG
3 Latest Patient Survey Feedback from the Patient Survey
4 RESULTS FROM PATIENT SURVEY
5 RESULTS FROM PATIENT SURVEY continued
6 RESULTS FROM PATIENT SURVEY continued
7 RESULTS FROM PATIENT SURVEY continued
8 RESULTS FROM PATIENT SURVEY continued
9 RESULTS FROM PATIENT SURVEY continued
10 Results of Patient Survey continued ACCESS TO BUILDING/SERVICES IF YES Some of the problems highlighted relating to Access to Building/Services: Entrance to Surgery on Slope/metal bumps in doorway Car Park Same Day Appointments Small Lift Dietician Mobility in Surgery Area
11 Results of Patient Survey continued Some of the suggestions received on how to improve accessibility? Open at weekends/more late evenings Telephone queue system/more lines Dedicated staff answering telephone Dedicated staff dealing with Reception 24hr repeat prescriptions More disabled parking Self Check In
12 RESULTS FROM PATIENT SURVEY continued
13 RESULTS FROM PATIENT SURVEY continued
14 RESULTS FROM PATIENT SURVEY continued Home Testing
15 Current Action Plan Installation of new Telephone System Text Cancellation Service Telephone Consultation Appointments Access for everyone particularly those with disabilities Parking
16 Current Action Plan Installation of new Telephone System update and overview - Peter Scott
17 Telephone System Current Dates Install Student Health and go live on Thursday 27 March 2014 (still provisional) Install Exwick and go live Thursday 3 April 2014 Install St Thomas and go live on Thursday 10 April 2014
18 Telephone System The Main Numbers remain the same: St Thomas Exwick Student All have their own Auto Attendant
19 Telephone System PRESS 1 MEDICAL EMERGENCY PRESS 2 To CANCEL an Appointment PRESS 3 To BOOK an Appointment Press 1 Dr D Kernick Press 2 Dr J Rutter PRESS 4 To arrange a Visit or Telephone call from a GP Or hold for the next available operator Press 3 Press 4 Dr A Williams Dr R Northover/Dr K Crawford Press 5 Dr M Watson Press 6 Dr L Coleman Press 7 Dr A Godwin Press 8 Dr G Bradley-Smith Press 1 Dr D Kernick PRESS 5 To speak to a Secretary Please note for results/investigati ons do not ring before 10am Press 2 Press 3 Press 4 Dr J Rutter Dr A Williams Dr R Northover/Dr K Crawford Press 5 Press 6 Press 7 Press 8 PRESS 6 For the District Nurse PRESS 7 For the Friends of St Thomas For anything else, please hold to speak to the next available operator Dr M Watson Dr L Coleman Dr A Godwin Dr G Bradley-Smith
20 Telephone System Live monitoring of incoming call queues Dedicated Call Takers Option to extend number of Call Takers Quiet Front Reception (St Thomas) Dedicated Cancellation Option
21 Current Action Plan Text / online Cancellation Service 816 text cancellations were received in 6 months Giving and extra 24 appointments per week 88 appointment cancellations were received via the website giving an extra 5 appointments per week
22 Current Action Plan Mrs Gill Heppell will now feed back on: Access for everyone particularly those with disabilities Parking
23 Access Areas Highlighted from the Survey Entrance to Surgery on Slope/metal bumps in doorway Car Park Same Day Appointments Small Lift Dietician Mobility in Surgery Area
24 Access Areas Highlighted from the Survey Open at weekends/more late evenings Telephone queue system/more lines Dedicated staff answering telephone Dedicated staff dealing with Reception 24hr repeat prescriptions More disabled parking Self Check In
25 Volunteers to Represent St Thomas PRG at some of the sub locality PPG Meetings Constitution of the PRG
Standard Reporting Template Patient Participation DES 2014/15. Surrey & Sussex Area Team
Standard Reporting Template Patient Participation DES 2014/15 Surrey & Sussex Area Team Practice Name Arlington Road Medical Practice Practice Code G81050 Signed on behalf of practice Dr Peter Williams
Emmer Green Surgery Patient Participation Report (and Patient Survey) 2014
Patient Participation Report (and Patient Survey) 2014 1 If quality is to be at the heart of everything we do, it must be understood from the perspective of Lord Darzi, NHS next stage review the patients
PPG & Survey Results Report 2014/15
PPG & Survey Results Report 2014/15 Patient Reference Group The patient group comprises 25 members Distribution Details Attendance Gender Ethnicity Age Survey Results Patient Satisfaction Survey 2014/15
Standard Reporting Template Patient Participation DES 2014/15. Surrey & Sussex Area Team
Standard Reporting Template Patient Participation DES 2014/15 Surrey & Sussex Area Team Practice Name Practice Code Ash Vale Health Centre H81013 Signed on behalf of practice Jon Fox Date 30 th March 2015
YORK HOUSE MEDICAL CENTRE PPG REVIEW 2013/2014. Prepared 24 March 2014
YORK HOUSE MEDICAL CENTRE PPG REVIEW 2013/2014 Prepared 24 March 2014 York House Medical Centre PPG 24 MARCH 2014 In 2013 / 2014 the Patient Participation Group has been very active in seeking the views
Patient Participation Report 2013
Dr Tina Archdeacon 12.3.13 Patient Participation Report 2013 This report outlines the actions taken to increase patient participation, in the service provision of Wheatfield Surgery To achieve this we:
PATIENT PARTICIPATION DES 2012 to 2013
PATIENT PARTICIPATION DES 2012 to 2013 The New Medical Centre F82021 23 March 2013 Dr Edison, Dr Ola and Dr Akwenuke 264 Brentwood Road Heath Park Romford Essex RM2 5SU Introduction This report summarises
Patient Survery 2011-2012
Patient Survery 2011-2012 This survey was conducted in house and the results analysed by Mrs A Piper Practice Manager. The full survey results including graphs are available on our website The Questionnaires
Tong Medical Practice. Local Patient Participation Report 2012-2013
Tong Medical Practice Local Patient Participation Report 2012-2013 Tong Medical Practice has an active Patient Reference Group since 2005. The group is chaired by Dr Moulson and includes representation
Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template
Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template Practice Name: Whitehall Medical Practice Practice Code: M84004 1. Prerequisite of Enhanced
Standard Reporting Template
Standard Reporting Template Practice Name: Stillmoor House Medical Practice Practice Code: L82010 Devon, Cornwall and Isles of Scilly Area Team 2014/15 Patient Participation Enhanced Service Reporting
Annex D: Standard Reporting Template
Annex D: Standard Reporting Template Thames Valley Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Practice Name: Forest Health Group (previously known as Balfron Practice &
Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template
London Region North Central & East Area Team Complete and return to: england.lon-ne-claims@nhs.net no later than 31 March 2015 Practice Name: Islington Central Medical Centre Practice Code: F83010 Signed
YORK BRIDGE SURGERY PATIENT PARTICIPATION REPORT 2014 /2015
YORK BRIDGE SURGERY PATIENT PARTICIPATION REPORT 2014 /2015 Our patient participation group is a virtual group. We contact our patients via e-mail however if a patient does not have access to the internet
Standard Reporting Template
Standard Reporting Template Bristol, North Somerset, Somerset and South Gloucestershire Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Practice Name: Westbury On Trym Primary
Sleaford Medical Group Local Patient Participation Report 2012/13
A description of the profile of the members of the PPG Sleaford Medical Group Local Patient Participation Report 2012/13 There are currently 33 patient members of the Sleaford Medical Group (SMG) Patient
Patient Participation Directed Enhanced Service 2012/13
Patient Participation Directed Enhanced Service 2012/13 Abbey View Medical Centre Report This report summarises the work that the Abbey View Patient Reference Group has undertaken during the last 12 months.
Annex D: Standard Reporting Template
Annex D: Standard Reporting Template Practice Name: Stanley Court Surgery Practice Code: N84611 Lancashire Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Completed by: Lesley
Branksomewood Healthcare Centre Branksomewood Road Fleet GU51 4JX. Patient Reference Group Practice Report 2012-2013
Branksomewood Healthcare Centre Branksomewood Road Fleet GU51 4JX Patient Reference Group Practice Report 2012-2013 The Patient Reference Group (PRG) at Branksomewood Healthcare Centre provides an opportunity
Annex D: Standard Reporting Template
Annex D: Standard Reporting Template Practice Name: Cromwell Place Surgery Practice Code: D81030 Cambridgeshire & Peterborough CCG Area Team 2014/15 Patient Participation Enhanced Service Reporting Template
Arden Medical Centre
Arden Medical Centre Dr Nigel C Wood Albany Road MB BS MRCP DRCOG Stratford-upon-Avon Dr Jill Crowfoot CV37 6PG MB ChB MRC GP DRCOG Tel: (01789) 414942 Dr Hazel Blanchard Fax: (01789) 296427 MB ChB MRCGP
Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template
Practice Name: Practice Code: Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template Moorfield House Surgery M81026 Signed on behalf of practice:
How To Be A Successful Practice Manager
Standard Reporting Template Practice Name: Yetminster Health Centre Practice Code: J 81017 NHS England (Wessex) 2014/15 Patient Participation Enhanced Service Reporting Template Signed on behalf of practice:
Patient Participation Reporting Template 2014-2015
Patient Participation Reporting Template 2014-2015 Practices are required to submit the patient participation report detailed below. Please submit an electronic version of this report to england.bgswareateamprimarycarebewley@nhs.net
PATIENT PARTICIPATION GROUP REPORT ON OVERTON PARK SURGERY S PATIENT SURVEY CONDUCTED IN JANUARY 2012
PATIENT PARTICIPATION GROUP REPORT ON OVERTON PARK SURGERY S PATIENT SURVEY CONDUCTED IN JANUARY 2012 PROFILE OF GROUP MEMBERS There were eight Group members at the time the survey was carried out. Their
Patient survey results and Action Plan 2011-2012
Dr Seal Dr Hughes Dr Wedner Dr Margutti Dr Thomson The Station Practice Station Plaza Medical Centre Station Approach Hastings East Sussex TN34 1BA Tel 1424 464756 Fax 1424 464757 Patient survey results
How To Rate Christchurch Family Medical Practice
Christchurch Family Medical Centre Patient Survey Report 2013-14 INTRODUCTION Patient Involvement has been a key initiative of the Department of Health over the last few years to ensure that patients are
Medical Practice Action Plan - A Guide to PPG and Reporting
Annex C: Standard Reporting Template Date: 25 th march 2015 Knebworth and Marymead Medical Practice Patient Participation Report 2014/15 Schedule M 1. Prerequisite of Enhanced Service Develop/Maintain
1-In the past 12 months, how many times have you seen a doctor at your Surgery?
DR RABIE & PARTNERS KIDSGROVE MEDICAL CENTRE SURVEY AND VIRTUAL PPG REPORT FOR 2014 to 2015 At the beginning of March 2015, we conducted our yearly patient survey, both in house and via the virtual PPG
PATIENT PARTICIPATION GROUP SURVEY 2013 PARK VIEW SURGERY
PATIENT PARTICIPATION GROUP SURVEY 2013 PARK VIEW SURGERY Since we started our PPG in 2011 the group has grown from 30 members to 69 members. The surgery still continues to advertise the PPG on the surgery
Patient Participation Group Report 2015
Patient Participation Group Report 2015 Pangbourne Patient Participation Group Annual Report for the Practice website The PPG The Pangbourne Patient Participation Group (PPG) was set up in 2010 and had
Drs Beales, Crowley, Strachan & Navamani North Road Surgery, 77 North Road, Kew, Richmond, TW9 4HQ www.northroadsurgery.nhs.uk
24th March 2013 Drs Beales, Crowley, Strachan & Navamani North Road Surgery, 77 North Road, Kew, Richmond, TW9 4HQ www.northroadsurgery.nhs.uk Introduction North Road Surgery This report summarises the
Patient Satisfaction Survey Report March 2013
Patient Satisfaction Survey Report March 2013 Background Information:- The Practice Manager met with the Patient Group Members on January 28 th and a discussion was held on the issues that everyone felt
FOUR OAKS MEDICAL CENTRE PATIENT PARTICIPATION GROUP COMMITTEE MEETING MONDAY 26 JANUARY 2015
FOUR OAKS MEDICAL CENTRE PATIENT PARTICIPATION GROUP COMMITTEE MEETING MONDAY 26 JANUARY 2015 PRESENT: Veronica Docherty (VD) Chair Steve Bennett (SB) Vice Chair Roy Baverstock (RB) Theresa Hyde (TH) Maureen
Putnoe Medical Centre Patient Survey Report and Action Plan
Putnoe Medical Centre Patient Survey Report and Action Plan 2013/2014 This report summarises the Results and Action Plan for this year s Patient Satisfaction Survey. Patient Representation Group The Patient
Annual Patient Participation Report & Patient Survey - March 2014 Riverside Health Centre Retford
Annual Patient Participation Report & Patient Survey - March 2014 Riverside Health Centre Retford Contents The Patient Reference Group (PRG)... 3 Active Practice Involvement... 3 Ethnicity of the Patient
5. How easy is it to book an appointment ahead of time at the practice? Very easy 78 Fairly easy 71 Not very easy 15 Not at all easy 5 Dont know 9
Deneside Medical Centre (A83075) Patient Satisfaction Survey 250 Surveys given out/posted but only 178 returned 1. How helpful do you find the receptionists at the Surgery? Very helpful 172 Fairly helpful
PLAN DO STUDY ACT. Survey Report / Action Plan to be discussed and noted during meeting
PATIENT SURVEY ACTION PLAN Practice: The Phoenix Practice 2013/14 Patient Survey Objective: 1. Welcome back the Patient Participation Group / New Members 2 Patient Survey Questionnaire 3 Patients' priorities
2014/15 Patient Participation Enhanced Service Reporting
Practice Name: PLANE TREES GROUP PRACTICE 2014/15 Patient Participation Enhanced Service Reporting 1. Prerequisite of Enhanced Service Develop/Maintain a Patient Participation Group (PPG) Does the Practice
Patient Reference Group Meeting Held at Caterham Valley Medical Practice Thursday 26 th February 2015 at 6pm
Patient Reference Group Meeting Held at Caterham Valley Medical Practice Thursday 26 th February 2015 at 6pm Present: Dr P F Roberts Dr J M Lewis Dr R E P Wright Dr P Hamilton Mrs V Gillespie Mrs D Hill
Standard Reporting Template
Standard Reporting Template Practice Name: Southernhay House Surgery Practice Code: L83058 Devon, Cornwall and Isles of Scilly Area Team 2014/15 Patient Participation Enhanced Service Reporting Template
HUDDERSFIELD ROAD SURGERY PATIENT PARTICIPATION REPORT YEAR ENDING 31 MARCH 2014
HUDDERSFIELD ROAD SURGERY PATIENT PARTICIPATION REPORT YEAR ENDING 31 MARCH 2014 The Practice has two surgeries: Huddersfield Road Surgery at 6 Huddersfield Road, Barnsley. Barugh Green Surgery at 44 Cawthorne
Patient participation directed enhanced services report. Orchard Surgery, Dereham March 2011-2013
Patient participation directed enhanced services report Orchard Surgery, Dereham March 2011-2013 Orchard Surgery Opening Hours Mon, Tues, Thurs & Fri 8am till 6:30pm Wed 8 till Midday. Duty Doctor available
Warden Lodge Medical Practice. Patient Participation Annual Report 2014/2015
Warden Lodge Medical Practice Patient Participation Annual Report 2014/2015 Surgery Hours Monday to Friday 8.00-6.30 01992 622324 We also offer extended surgery hours opening every other Saturday from
DR RABIE & PARTNERS KIDSGROVE MEDICAL CENTRE. SURVEY AND VIRTUAL PPG REPORT FOR 2013 to 2014
DR RABIE & PARTNERS KIDSGROVE MEDICAL CENTRE SURVEY AND VIRTUAL PPG REPORT FOR 2013 to 2014 At the beginning of March 2014, we conducted our yearly patient survey, both in house and via the virtual PPG
Mawbey Group Practice G85130 Lambeth CCG. http://www.mawbeygp.nhs.uk/wp-content/uploads/mgp_report_14.pdf
Mawbey Group Practice G85130 Lambeth CCG Patient Participation Report April 2013-March 2014 The web address of this document is http://www.mawbeygp.nhs.uk/wp-content/uploads/mgp_report_14.pdf Our Practice
Annex D: Standard Reporting Template
Annex D: Standard Reporting Template Practice Name: Dr Pidsley & Partners, Bridge Surgery Practice Code: M83042 Shropshire and Staffordshire Area Team 2014/15 Patient Participation Enhanced Service Reporting
Dermatology and Minor Surgery Services
South Tyneside NHS Foundation Trust Dermatology and Minor Surgery Services Providing a range of NHS services in Gateshead, South Tyneside and Sunderland. Dermatology and Minor Surgery Services The dermatology
Local Patient Participation Report North End and Steeple Claydon Surgeries, Buckingham
Local Patient Participation Report North End and Steeple Claydon Surgeries, Buckingham Table of Contents Introduction... 1 Patient Reference Group... 1 Agreeing areas of priority... 2 Collating patients
Gossops Green Medical
Gossops Green Medical Standard Reporting Template Patient Participation DES 2014/15 Surrey & Sussex Area Team Practice Name: Gossops Green Medical Practice Code: H82033 Signed on behalf of practice: Helen
Patient Participation Reporting Template 2014-2015
Patient Participation Reporting Template 2014-2015 Practice details: Minchinhampton Surgery Stage one validate that the patient group is representative Demonstrates that the PRG is representative by providing
Bristol, North Somerset, Somerset and South Gloucestershire Area Team 2014/15 Patient Participation Enhanced Service
Bristol, North Somerset, Somerset and South Gloucestershire Area Team 2014/15 Patient Participation Enhanced Service Practice Name: St George Health Centre Practice Code: L81062 Signed on behalf of practice:
PATIENT REFERENCE GROUP (PRG) MEETING MINUTES
PATIENT REFERENCE GROUP (PRG) MEETING MINUTES Wednesday 30 th January 2013 Present Mary Askew. Laraine Bingham, Terence Coward, Brian Donoghue, Pamela Finn, Sean Hall, Andrew Hogg, Teresa Moss, Carol Palfrey,
Ifield Medical Practice Local Patient Participation Report
Ifield Medical Practice Local Patient Participation Report March 2013 Practice Profile Ifield Medical Practice currently has a list size of just under 10,000 patients with the following profile: Gender
Annex D: Standard Reporting Template
Annex D: Standard Reporting Template Practice Name: Friarwood Surgery Practice Code: B87011 West Yorkshire Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Signed on behalf of
LANGTON MEDICAL GROUP PATIENT SERVICES QUESTIONNAIRE REPORT MARCH 2015
Dear patients LANGTON MEDICAL GROUP PATIENT SERVICES QUESTIONNAIRE REPORT MARCH 2015 Thank you to all the 244 patients who completed our Patient Services Questionnaire on-line and the 29 patients who completed
Minutes of Patient Participation Group (PPG) Meeting Beckett House Practice 6.30-8pm Wednesday 8 th July 2015
Minutes of Patient Participation Group (PPG) Meeting Beckett House Practice 6.30-8pm Wednesday 8 th July 2015 Attendance from the Practice: Dr Elizabeth McGinn (GP Partner), Sandra Connolly (Practice Manager)
Patient Satisfaction Survey Results Report 2013/2014
Patient Satisfaction Survey Results Report 2013/2014 WHEN DID THE PRACTICE CONVENE ITS PPG? Our Group was established in 2011. Notices inviting patients to attend meetings are displayed in the waiting
Derbyshire & Nottinghamshire Area Team 2014/15 Patient Participation Enhanced Service REPORT
Derbyshire & Nottinghamshire Area Team 2014/15 Patient Participation Enhanced Service REPORT Practice Name: Oakenhall Medical Practice Practice Code: C84095 Signed on behalf of practice: Lisa Ellison (Practice
Derbyshire & Nottinghamshire Area Team 2014/15 Patient Participation Enhanced Service REPORT
Derbyshire & Nottinghamshire Area Team 2014/15 Patient Participation Enhanced Service REPORT Practice Name: The Calow and Brimington Practice Practice Code: C81649 Signed on behalf of practice: Gary Rigby
Annex D: Standard Reporting Template
Annex D: Standard Reporting Template Practice Name: Craig Croft Medical Centre Practice Code: M89012 Birmingham, Solihull & The Black Country Area Team 2014/15 Patient Participation Enhanced Service Reporting
Leeds Road Practice PATIENT PARTICAPATION REPORT March 2012
Leeds Road Practice PATIENT PARTICAPATION REPORT March 2012 Overview This report sets out the work undertaken by the Patient Representative Group (PRG) and the practice in the last 12 months. The PRG developed
LOCAL PATIENT PARTICIPATION REPORT
LOCAL PATIENT PARTICIPATION REPORT Practice Name: Granville Medical Centre Y code: Y00918/ Redbridge 1 Establish a Patient Reference Group (PRG) comprising only of registered patients The table below reflects
Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template
Practice Name: Kings Road Medical Centre Practice Code: E87063 London Region North West Area Team Complete and return to: england.lon-nw-claims@nhs.net by no later than 31 March 2015 Signed on behalf of
Welcome To The First Edition Of Our Newsletter March 2014
Winterton Medical Practice Patient News Here at the Practice we are always looking at new ways to keep our patient s informed of the services that are available to them. We have responded to feedback from
Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template
Practice Name: Harley Grove Medical Centre Practice Code: F84044 London Region North Central & East Area Team Complete and return to: england.lon-ne-claims@nhs.net no later than 31 March 2015 Signed on
15. What is the best thing about your GP surgery?
15. What is the best thing about your GP surgery? - Friendly and local, it's history (via various changes) goes back over a century! - Really helpful - Quick appointments, friendly receptionists - Availability
40% of the group are aged 44 to 59 (Practice as a whole 33.6% for this age group).
Patient Participation Group Report 2013/2014 Component: 1 After the patient participation group s inception in 2011 we meet on a regular basis to discuss patient issues and Practice improvements with the
THE SPA MEDICAL PRACTICE 2012/2013 PATIENT SURVEY REPORT
THE SPA MEDICAL PRACTICE 2012/2013 PATIENT SURVEY REPORT Report prepared by Lynnette Taplin, Operations Manager On behalf of The Spa Medical Practice March 2012 INTRODUCTION The purpose of this report
Annex D: Standard Reporting Template
Annex D: Standard Reporting Template Bristol Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Practice Name: Practice Code: Nailsea Family Practice L81034 Signed on behalf of
A guide to our services
Shipley Medical Practice A guide to our services Telephone: (01274) 531153 or (01274) 589160 Opening hours: Monday to Friday 8am until 6.30pm Thursday late opening until 8pm Evenings and weekends: Dial
User Guide for Patients
User Guide for Patients Creating a My Health Online Account Before you can create a My Health Online account you must register for this service at your GP practice. Your practice will provide you with
Annex D: Standard Reporting Template
Annex D: Standard Reporting Template Practice Name: DONNEYBROOK MEDICAL CENTRE Practice Code: P89016 NHS Greater Manchester 2014/15 Patient Participation Enhanced Service Reporting Template Signed on behalf
Annex D: Standard Reporting Template
Annex D: Standard Reporting Template [Name] Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Practice Name: St Mary s Road Surgery, Practice Code: Signed on behalf of practice:
Standard Reporting Template
Standard Reporting Template Practice Name: Dr Perkins & Partners Practice Code: L82044 Devon, Cornwall and Isles of Scilly Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Signed
Ley Hill Surgery Patient Questionnaire Results 2015
Ley Hill Surgery Patient Questionnaire Results 2015 1. How do you rate the hours that the Practice is open for appointments? Excellent 34% Good 36% Satisfactory 15% Fair 11% Poor 1% 2. How do you normally
Rushcliffe Clinical Commissioning Group
Rushcliffe Clinical Commissioning Group 2 3 WELCOME This booklet gives information about the practice and the services that we provide. Belvoir Health Group is a large Practice with surgeries in Cropwell
Annex D: Standard Reporting Template
Annex D: Standard Reporting Template Birmingham Area Team 2014/15 Patient Participation Enhanced Service Reporting Template Practice Name: TOWER HILL PARTNERSHIP MEDICAL PRACTICE, 433 WALSALL ROAD, PERRY
Patient Participation Directed Enhanced Service. Watling Vale Medical Centre K82076. April 2013 to March 2014
Patient Participation Directed Enhanced Service Watling Vale Medical Centre K82076 April 2013 to March 2014 Background and Introduction to Watling vale Medical Centre Opening Hours Monday to Friday 8am
EARNSWOOD MEDICAL CENTRE PATIENT PANEL GROUP DES 2014 STEP 1 PPG RECRUITMENT
EARNSWOOD MEDICAL CENTRE PATIENT PANEL GROUP DES 2014 STEP 1 PPG RECRUITMENT Earnswood Patient Participation Group continues to meet every couple of months but has now commenced to work more closely with
Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template
Practice Name: The Barkantine Practice Practice Code: F84747 London Region North Central & East Area Team Complete and return to: england.lon-ne-claims@nhs.net no later than 31 March 2015 Signed on behalf
Patient Participation Enhanced Service 2014/15 Annex D: Standard Reporting Template
Practice Name: Ingleton Avenue Surgery Practice Code: G83024 London Region South London Area Team Complete and return to: nhscb.lon-sth-pcc@nhs.net by no later than 31 March 2015 Signed on behalf of practice:
PATIENT FOCUS GROUP Review of Patient Survey Caen Medical Centre on Tuesday 7th October 2014
PATIENT FOCUS GROUP Review of Patient Survey Caen Medical Centre on Tuesday 7th October 2014 Attendees Dr Brian Bennett Sue Bennett, Practice Manager (SB) Mary Guest, Practice Nurse Julie Tanton, Administrator
Patient Participation Report 2013/14. Produced for the Patient Participation DES 2011/2013. Cheryl Palmer Practice Business Manager March 2014
Patient Participation Report 2013/14 Produced for the Patient Participation DES 2011/2013 Cheryl Palmer Practice Business Manager March 2014 Page 1 of 6 This report shows how the Practice has engaged with
St Luke s Surgery. Continuing the tradition of 100 years of medical care on the St Luke's site
St Luke s Surgery Warren Road, Guildford GU1 3JH www.stlukes.gpsurgery.net Tel: 01483 510030 Fax: 01483 304379 NHS Direct: 0845 46 47 Continuing the tradition of 100 years of medical care
Standard Reporting Template
Standard Reporting Template Practice Name: Charlton Hill Surgery Practice Code: J82025 NHS England (Wessex) 2014/15 Patient Participation Enhanced Service Reporting Template Signed on behalf of practice:
Standard Reporting Template
Standard Reporting Template Practice Name: Lockswood Surgery Practice Code: J 82174 NHS England (Wessex) 2014/15 Patient Participation Enhanced Service Reporting Template Signed on behalf of practice:
Hall grove Group Practice: Patient survey March 2012. Results
1 Hall grove Group Practice: Patient survey March 2012 Forms were given out at reception at both Hall Grove and Parkway. In addition, forms attached to prescriptions. Box on reception desk for completed
EYE HEALTH CENTRE Castleton Way, Eye, Suffolk IP23 7DD Telephone: 01379 870689 Fax: 01379 871182
SURGERY TIMES EYE HEALTH CENTRE Castleton Way, Eye, Suffolk IP23 7DD Telephone: 01379 870689 Fax: 01379 871182 Mornings: Monday to Friday By appointment 08.30 11.00 Monday to Friday Telephone Consultations
CROPREDY SURGERY Dr J Wright & Dr B Tucker. Patients Participation Group Developments 2014/15
CROPREDY SURGERY Dr J Wright & Dr B Tucker Patients Participation Group Developments 2014/15 Introduction Cropredy Surgery is a semi-rural, dispensing GP Practice with approximately 3,500 patients and
User Guide for Patients
User Guide for Patients Creating a My Health Online Account Before you can create a My Health Online account you must register for this service at your GP practice. Your practice will provide you with
APPLE TREE MEDICAL PRACTICE BURTON JOYCE 2013 Patient Questionnaire Analysis Surveys Issued 150 Surveys Returned 122 = 81 %
APPLE TREE MEDICAL PRACTICE BURTON JOYCE 2013 Patient Questionnaire Analysis Surveys Issued 150 Surveys Returned 122 = 81 % Access to a Doctor or Nurse for a ROUTINE appointment No Opening 6% 5% 19% 51%
LEWISHAM MEDICAL CENTRE
LEWISHAM MEDICAL CENTRE 308 Lee High Road SE13 5PJ Telephone - 0208 318 0190 Fax 0208 318 1965 lewccg.g85023-general@nhs.net www.lewishammedicalcentre.nhs.uk Opening Times Monday Friday: 08.00 18.30 Thursday:
Handsworth Medical Practice. Patient Participation Group Report. 2013/14 Patient Participation DES
Handsworth Medical Practice Patient Participation Group Report 2013/14 Patient Participation DES Table of Contents How the patient groups were set up 3 Group diversity information on PPG and Virtual PRG
LOCAL PATIENT PARTICIPATION REPORT 2013-14. for ILKLEY & WHARFEDALE MEDICAL PRACTICE
LOCAL PATIENT PARTICIPATION REPORT 2013-14 for ILKLEY & WHARFEDALE MEDICAL PRACTICE Version: 1 Produced by: Rachael Pengelly, Practice Manager Date: March 2014 1. Introduction The Patient Participation
Annex C Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template
Practice Name: Practice Code: Arden, Herefordshire and Worcestershire Area Team Patient Participation Enhanced Service 2014/15 Reporting Template Grey Gable Surgery Y03602 Signed on behalf of practice:
The Marlborough Medical Practice Patient Participation Group (PPG) Survey 2015 RESULTS
The Marlborough Medical Practice Patient Participation Group (PPG) Survey 2015 RESULTS Introduction The PPG Survey was carried out to allow patients and their carers to feedback on key aspects of the service
Patient Participation Reporting Template 2014-2015
Patient Participation Reporting Template 2014-2015 Practices are required to submit the patient participation report detailed below Practice details: Combe Down Surgery, Bath, BA2 5EG Practice code: L81065
Patient survey for Moss Valley Medical Practice using the General Practice Assessment Questionnaire (GPAQ)
Patient survey for Moss Valley Medical Practice using the General Practice Assessment Questionnaire (GPAQ) Standard report and analysis for GPAQ Consultation Version 3 Contents: How the survey was carried
Dr s Birch Phipps and Shaw and Griffiths would like to thank all the patients who completed the satisfaction survey during November 2011
PATIENT SATISFACTION SURVEY 2011 Dr s Birch Phipps and Shaw and Griffiths would like to thank all the patients who completed the satisfaction survey during November 2011 We appreciate your time in commenting