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1 NCTS-SanSan Diego TMS Mgmt Department N511 WEB Telephone Billing Reports
2 Web Billing Site INTRODUCTION As of October 2002, NCTS-San Diego customer's paper-billing reports are no longer being used. The various reports you received each month will be collected into a unified report that may be download from the web site. The data will be available in a text format suitable for local printing (HP Laser Jet printing codes are included) and a Microsoft Access database. You can also review your financial status on-line through your web browser. Certify online within 15 days of posting, you can also print out your toll certification letter for faxing/files (fax ). You can also create on-line charts.
3 Since we want to protect your data, you will receive a unique (job order number) password to access the site. The first time you login you will be required to change your password before proceeding. If you are responsible for more than one job order we can link them together so when you log into the site you can view all your job orders. At this time the disputed charges or the telephone service request (TSR) modules will not being utilized. If you have a dispute please or call. Attached are some screen views and some instructions to get you started. This information should be shared with the financial (comptroller) and telecommunication personnel of your command/company.
4 For any further assistance from the TMS Mgmt Department please contact: or DSN or DSN or DSN
5 Need Help Logging In? See if your cookies are working For Directory Listing Updates Call In accordance with CNO's Naval Security Guidelines. " This information resides on a Department of Defense (DOD) interest computer. Important DOD security conditions, restrictions and disclaimers apply. This site uses cookies to identify the authorized users (optional permanent cookies) and to internally keep track current activities required to display the pages correctly (required session cookies).
6 Welcome to the Online Telephone Bill System The main page is divided into two areas: the wooden banner and the monthly table. The wooden banner contains links to services available including user profile, service requests, phone lookup, online charts, a Contact link, a miscellaneous page, this help page, and a return to home. User Profile allows you to change your user name, password, address, and lines per page. You need to supply your current password in order to make any changes. If you provide your address, you will be notified when new bills are available, when the bills are rerun, or when a disputed charge is rejected. You also will not have to enter your address when requesting services. The lines per page field allows you to determine how many rows appear on a page. Set it to a low value to receive the results faster or to avoid scrolling, or a high value (99 is the max) to minimize the number of pages. When compressed file download box is checked, the downloads column in the monthly table (described below) will download compressed files in the ZIP format
7 Service Requests provide a form to request Telecommunications Services. Existing data is used to partially complete the form. The finished form is sent to your provisioner as an message. This feature has not been activated. Please continue to process your service request as you have in the past. Phone lookup allows three types of directory searches. Individuals can be searched by name. Commands can be selected from lists or by providing partial information. The matching data is displayed in a listing that breaks on pages determined by the lines per page setting. The phone lookup can be provided to other users by logging in with the Username and Password set to:xxxxx This feature will not be updated Continue to call the base operator for published numbers. Online charts are provided to allow you to display your data as summary charts. You can select from among the JON s you are assigned, individual bill sources (default is by quarter). You can choose to include or not include different months. The contact link uses your browser settings to send an message to the site administrators. The miscellaneous page contains notification of events and changes to the system as well as utilities to download. The utilities generally work with the data download described below. Help brings up the instruction screen. Home returns you to the beginning. The monthly table displays a single row for each month with the most recent month first. The columns are described below for each bill month/jon. If your profile only allows a single JON then the JON column will not appear.
8 Download: this cell contains links labeled report and data. The report link displays/downloads a simple text document with HP Laser Jet Printer Codes at the top. Once you have downloaded your report form, you can simply copy it to your printer (copy file name to prn in a DOS/NT command box). The data format contains essentially the same information in a Microsoft Access 97 database including summary and detail information for each phone number. Financial Status: This link appears on on the most recent month of the fiscal year and displays the funded amount, year-to-date expenses, current month expenses, balance and projected balance. The projected balance is computed by taking the current balance and subtracting the projected expenses. The projected expenses are computed by taking the average monthly expenses and multiplying by the number of months remaining in the fiscal year. Review Charges: The review charges pages show the charges for each service telephone number (service tn). The search link allows you to limit the service tn s which appear. If you enter the beginning service tn, the list will start with the first match greater than or equal to the one entered. Similarly, entering the end service tn limits the search to ones less than or equal to the one entered. The review and search pages both go to the list of service tn s and their charges. Clicking on the nontolls link displays the non-toll charges, the tolls link results in a similar list of toll charges. The total link displays summary information with all the charges for the month for that phone. NOT ACTIVATED -- Next to each listing is a check box marked dispute. If there is something wrong with a charge, you can dispute it by checking the checkbox and hitting the submit button. This brings up a page with the opportunity to select a reason for the dispute and provide a comment. We cannot 3.
9 automatically approve disputed charges, so the administrators will review the charges you are disputing. Initially, the disputed charges are marked with an unapproved status flag. The administrators can then change the status to accepted or rejected. Rejected disputes can be flagged to all resubmitting the dispute if more information is provided. Once disputes are accepted or rejected, you cannot make further changes. If you provide an address in your profile you will be informed when disputes are rejected. The bills may be sealed by your administrators to prevent further changes. Sealed months are marked with a flag and new disputes cannot be added. Disputed Charges: These links show just the disputed charges, their current status, and associated other data. This feature has not been activated; we will notify you when this module is activated. If you have a problem please or call your base specialties or the TMS Mgmt Department. Certify: The certify link brings up a summary statement which includes the disputed charges that have been accepted. Please Note: Download your data files and archive these reports for your future use they will be clean off the site after so many months.
10 BCO User Profile Service Requests Phone Lookup Online Charts Contact Us Misc. Help Home FY/JON:2010 xxxxx Bill Date Download Financial Status Review Charges Disputed Charges Certify March 2010 Report Data View Review Search Tolls Non-Tolls Station Certify February 2010 Report Data Review Search Tolls Non-Tolls Station Certify January 2010 Report Data Review Search Tolls Non-Tolls Station Certify December 2009 Report Data Review Search Tolls Non-Tolls Station Certify November 2009 Report Data Review Search Tolls Non-Tolls Station Certify October 2009 Report Data Review Search Tolls Non-Tolls Station Certify Listing Completed [Start of Data]
11 BCO User Profile Service Requests Phone Lookup Online Charts Contact Us Misc. Help Home CERTIFICATION OF OFFICIAL LONG DISTANCE TOLL CALLS For Bill Month: 03/ Activity Name: COMSPAWARSYSCOM I certify that the use of the telephone for official long distance calls listed herein was necessary in the interest of the government. All phone calls not covered by the above statement have been investigated and payment for each collected. JOB ORDER NUMBER: xxxxx JON TOTAL: $47, S.I.D: 4/7/2010, 4/17/2010, SIGNATURE OF CERTIFYING OFFICIAL DATE POINT OF CONTACT & PHONE NO. IF you have any questions, call: or TMSsupport@navy.mil For financial issues call:
12 BCO User Profile Service Requests Phone Lookup Online Charts Contact Us Misc. Help Home Bill Type Charts Fiscal Year JON Selection 2010 Xxxx Bill Type Selection CKT Monthly Service Equipment Monthly FTS Tolls ISDN/1MB Monthly Service Line Charge Non-Switch One Time-Charge Switched One time Charge Tolls Charges Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Chart Series: FY/JON Monthly Fiscal Quarter Fiscal Year (Fiscal Year must be selected to compare multiple fiscal years) Get Chart
13 BCO User Profile Service Requests Phone Lookup Online Charts Contact Us Misc. Help Home DownlLoads Report Download Screen File Name Size ~(kb) Date Description BCO Sort Document BCO Sort Document Compressed 2,891 7/17/2000 User Manual for BCO Sort Utility 259 7/17/2000 User Manual for BCO Sort Utility Note: Compressed Format requires decompression after download BCO Sort Utility 860 5/15/2000 MS Access 97 Application to tailor your telephone number groupings BCO Sort Utility Compressed 139 5/15/2000 MS Access 97 Application to tailor your telephone number groupings Note: Compressed Format requires decompression after download ANNOUNCEMENTS No New Announcements
14 BCO User Profile User Profile Service Requests Phone Lookup Online Charts Contact Us Misc. Help Home User Name: Password: New Password: Report Lines Per Page: Compress File Downloads: * Confirm Password: Submit * Password Required to update Record
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