DECT Gigaset N510 IP PRO

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1 DECT Gigaset N510 IP PRO SUMMARY Summary System Features of the DECT Gigaset N510 IP Pro... 2 Base Station Gigaset N510 IP Pro... 2 Environmental Requirements... 3 The base should be placed in closed, dry rooms with a temperature range of +5 C and +45 C. Protect from moisture, dust, corrosive liquids and vapours Structural Requirements... 3 Acronyms Installing the Gigaset N510 IP Pro Configuration of the Gigaset N510 IP Pro... 8 How to Access the WEB administrator page... 9 Assign a Static IP to the Base User Configuration Codec Settings Assigning Lines for the User VoIP Configuration System Management Configure System Timings Select Country Start Registration for DECT Telephones Restart & Reset Save and Reset Updating Firmware Synchronisation of the Dect Gigaset

2 6. Create a User on the VOIspeed PBX SYSTEM FEATURES OF THE DECT GIGASET N510 IP PRO Maximum number of base stations that you can install 1 Maximum number of simultaneous conversations 4 Maximum number of user registrations 6 Maximum cover range of the Base Station Approx.300m Cover range for the Base Station for typical installations/ offices Approx 50m BASE STATION GIGASET N510 IP PRO The Base Station is positioned in the area where calls are made, and via its internal radio antenna manages up to 4 voice channels (simultaneous calls). The Base Statition can be powered via PoE (802.3af) and therefore via a PoE switch (maximum power of 4.0W). The base station coverage varies between 50m (in a closed space) and 300 meters in an open space. The coverage decreases according to the obstacles encountered by the radio waves (eg. Cement walls, scaffolding etc). The range is reduced by about 50% when the Eco Mode is active. Never place close to other electrical devices to avoid mutual interference. 2

3 ENVIRONMENTAL REQUIREMENTS The base should be placed in closed, dry rooms with a temperature range of +5 C and +45 C. Protect from moisture, dust, corrosive liquids and vapours. STRUCTURAL REQUIREMENTS The following are tips on how to position the radio unit (ie. the base station): For larger rooms, you should install the radio unit horizontally, towards the centre of the room by placing it under the ceiling. To cover the corridors we suggest that you place the unit vertically pointing the LED of the radio unit to the hallway, or vertically at the intersection of several corridors so that the signal follows the line of the corridor. You should place it at half-height between floor and ceiling. If there is a large object in the way, try to place the unit on top of it yet some way away from the ceiling. Mounting the unit vertically on a wall, the radio coverage front (side the LED is positioned) will be double compared to the rear. The attenuation is greater with an exterior wall. Please don t install the station close to large metal objects. If the building has reinforced concrete walls, the attenuation will be very high. 3

4 ACRONYMS AC Nr. ARI Db DECT DHCP DNS e.i.r.p. GAP IP IPEI LAN LED MAC MTU MWI NIC NTP PBX PoE PP RSSI RTP SIP TFTP UDP VoIP WLAN WRFP Authorisation Code Access Rights Identity Serial number of the KWS6000 found under the base or printed on the base box. Decibel Digital Enhanced Cordless Telecommunications Dynamic Host Configuration Protocol Domain Name System Equivalent Isotropic Radiated Power Generic Access Profile Internet Protocol International Portable Equipment Identity Telephone serial number Local area Network Light Emitting Diode Media Access Control Hardware address of the device connected to the network Maximum Transmission Unit Message Waiting Indication Network Interface Card Network Time Protocol Private Branch exchange Power over Ethernet Portable Parts Portable telephones Received Signal Strength Indicator Real-time Transport Protocol Session Initiated Protocol Trivial File Transfer Protocol User Datagram Protocol Voice Over IP Wireless Local Area Network Wireless Radio Fixed Part Repeater Wireless 4

5 2. INSTALLING THE GIGASET N510 IP PRO Functions of the button on the base - the led indicates the operating status of the unit The back view: Gigaset N510 IP Pro from the front Registration/ paging button Gigaset N510 IP Pro from the back Functions of the registration/ paging button on the base: Lights up LAN connection active (phone is connected to router) 5

6 Flashes Press briefly Press and hold Data transfer to LAN connection Launch paging (hanset search) Set base to registration mode Checking the package contents 1. One base, Gigaset N510 IP Pro 2. One power adapter for connecting the base to the mains power supply 3. One Ethernet (LAN) cable ( Cat 5 with 2 RJ45 modular jacks) for connecting the base to a router/ switch (LAN/ Internet) 4. One CD Note: the device colour may differ from the one shown here. 6

7 Setting up the base The following diagram is an overview of tall the connections for your base. The individual connections are described in detail below. In order to make calls over VoIP you must connect the base to the Internet and register at least one handset to the base. Follow the steps in the order given below: Follow the steps in the order given below: 1. Connect the power cable to the base. 2. Connect the base to the mains power supply. 3. Connect the base to the router/ switch to access the Internet and configure the base via the Web configurator (Internet connection via router and moden or via router with integrated modem). 4. Connect the PC to the router. NB. The Gigaset N510 IP PRO is supplied with sufficeint power via PoE (Power over Ethernet) if the device is connected to an Ethernet switch with PoE functionality (PoE class IEEE802.3af). In this case it is not necessary to tconneccdt the device to the mains power supply and steps 1 and 2 should be omitted. 7

8 3. CONFIGURATION OF THE GIGASET N510 IP PRO Configuration Manual This section provides information on how to configure the base via the Web Adminsitrator page. NB. The base is preconfigured with dynamic IP (DHCP) 8

9 HOW TO ACCESS THE WEB ADMINISTRATOR PAGE Configuration Manual The web interface page can be accessed using any standard browser on your PC that uses the same base network. 1. Open the web browser 2. In the address space write: and press return. Note: You can find your base IP address on the DHCP server (if it is there) or using a software which scans the network which starting from the MAC address substitutes it with the base IP address (for example, NetScan). 1. You can select your language for the web interface 2. In the PIN field insert the system PIN (default 0000) 3. Click on OK 9

10 ASSIGN A STATIC IP TO THE BASE The base can be used with either a dynamic IP address (where you have a DHCP server) or with a static IP address. To use it with a dynamic IP address you only need to select Automatic from the drop down menu IP Address, after this it will be described as a static IP setting.. 10

11 Network configuration On the page Configuration Network IP Configuration you can define your IP address, subnet, gateway and DNS. 1. Click on Configuration then on Network and finally on IP Configuration 2. Chose Static from the drop down menu matching the first IP Address 3. In the field IP address insert the IP that will be assigned to the base 4. Fill in the remaining fields with information of the network that will be used for the base 5. Click on OK to save the configuration. 11

12 USER CONFIGURATION In the section Configuration Telephone Connections you can insert up to 6 DECT users. To add a user you only need to click on Modify for the connection that you intend to create and then click on Show advanced settings and complete all the fields as shown in the figures and then table below: 12

13 13 Configuration Manual

14 Connection name or number Name authentication Password authentication Username Name shown Domain Server Registration Refresh time Outbound server address Insert an identifying name for the user that you are creating User name for the user (identical to that on VOIspeed) Password for the user (identical to that on VOIspeed) Username (identical to that on VOIspeed) Insert an identifying name for the user that you are creating Company domain (configured in the section Company PBX) IP server of the VOIspeed PBX 60 seconds IP address of the VOIspeed PBX Leave blank any additional fields that have not been listed in this table 14

15 CODEC SETTINGS For each user listed in the DECT Base Station you can chose the codec that will be used and its priority. To do this you need to access the section Configuration Telephone Audio and click on Show advanced settings. For this to work correctly on the DECT system with VOIspeed 6 you need to leave between the Codecs selected only the G711 and the G729 (optional) putting the G711 codec in first position as shown in the figure below: For this to work correctly on the DECT system with VOIspeed 6 you need to leave between the Codecs selected only the G711 and the G729 (optional) putting the G711 codec in first position as shown in the figure below: 15

16 ASSIGNING LINES FOR THE USER The configuration of this section is very important, as if not correctly configured could prevent the receiving and sending of calls between the DECT users. Each telephone (identified on the extension line) should have selected its corresponding user (shown in the connection column) for both incoming and outgoing calls. The correct configuration is shown in the table below: 16

17 17 Configuration Manual

18 VOIP CONFIGURATION In the section Configuration Telephone Advanced VoIP settings you can configure how to manage the transfer of calls, music on hold and the RTP ports via which the audio packets will be sent. For the correct configuration with VOIspeed 6, please follow the settings highlighted in the image below: Press the R key to transfer the call Forward the call by hanging up Select No Select Yes RTP port Insert Music on hold Select No 18

19 4. SYSTEM MANAGEMENT Under the section Configuration Management it is possible to manage the system and: - Configure the system timetable - Select the country in which you find yourself (useful for the Country Code and ring tone), - Start the registration of DECT telephones on the DECT base station. - Restart the base or reset factory settings - Make a backup of the settings or restore - Update the Firmware (via the Gigaset server) CONFIGURE SYSTEM TIMINGS Enter in the section Configuration Management Date and Hour to configure the time adding a STNP server or, in the event in which the base does not have internet access, specify manually the date and time. It is also possible to enable the automatic updating of daylight saving time. The configurations shown below are useful for the automatic update of the date and time and daylight saving time via the SNTP server (NB. the Base station must have internet access) If there is no internet access, you only need to select No in the section Automatic update of the system time and insert the date and time manually. 19

20 SELECT COUNTRY Enter in the section Configuration Management Local settings to configure the Country in which the Base Station is working to work out automatically the international prefix to associate the International calls, and the corresponding ring tone. As shown in the example below, if the base is in the UK, select UK from the drop down menu of Country options and Ringtone map. 20

21 START REGISTRATION FOR DECT TELEPHONES Configuration Manual By clicking on Start Registration from the beginning of the automatic telephone registration: the base will send a registration request signal to DECT telephones covered by the base. To finish the registration correctly, after having clicked on the Start registration button, you need to register the telephone too (see section Gigaset telephone registration point 1). Note: In case you need to start the registration from the telephone, follow the procedure described in the chapter Gigaset telephone registration and not the procedure described in this section (Start registration of DECT telephones). 21

22 RESTART & RESET In the section Configurations Management Restart and Reset you can restart the base (soft reboot) or restore its factory settings (pressing OK next to Start Reset ). 22

23 SAVE AND RESET You can back up the complete configuration of the BASE Station to use to restore these settings. This can be undertaken from the section Configuration Management Save and Restore.. 23

24 UPDATING FIRMWARE It is possible to update firmare directly from the web interface of the Base Station. To do this, access the section Configuration Management Updating firmware and click on Update firmware : the system will check the presence of a new version and, if it is there, will start the update for the base. N. B. The latest firmware tested and certified is the Please do not update different firmware and firmware not specifically supported by the base. 24

25 5. SYNCHRONISATION OF THE DECT GIGASET On the base it is possible to register up to six portable handsets. The manual registration of the portable handsets should be followed on portable handset (1) and on the base (2). Once the registration is complete the portable handset goes to stand-by and on the display shows the internal number of the portable handset in relation to the base (e.g. Ext 1). 1. On the portable handset If the portable handset has been registered correctly, you will see Registration successful. If unsuccessful you will see, Registration failed and will need to repeat all the steps listed above (including the start of the registration of the Base Station). 2. On the base station Within 60 seconds, press (for around 3 seconds) the button Registration/ Paging. The Base station assigns the portable handset the lowest extension number available (numbers from 1-6). The internal number is displayed on the handset, for example Ext 2. 25

26 This means that the portable handset has been assigned extension 2 (useful when identifying the telephone during configuration of Connexions, Codec, and assigning lines). 3. Creation of the User on the Phone System This section contains information regarding the creation of a user on the phone system. The example below is using VOIspeed CREATE A USER ON THE VOISPEED PBX Go to the VOIspeed web administrator and then Configuration Users. 1. Click on Configuration and then on Users 2. Click on New User (+symbol) 3. Fill in the fields Name, Surname and with information of the user in question 4. Complete the fields Extension and Username with the extension number of the user 5. Insert the password in the Password field 26

27 NB. The information for the user registration should be the same as that used for the same user in relation to the BASE Station N510 IP PRO. 27

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