The Property Management Specialists Landlord information pack

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1 The Property Management Specialists Landlord information pack

2 Whether you ve been a landlord for many years, are new to the industry or just considering your options we can help.

3 Whatever your needs, our team of property specialists will guide you through the whole process. From finding tenants and understanding the legal jargon through to managing your property. We offer the complete service.

4 Your options FREE PROPERTY MANAGEMENT FOR 6 MONTHS (FOR ALL NEW INSTRUCTIONS) Tenant finder service We have the expertise across our network of branches to find the right tenants for you. Our approach covers; Property visit and valuation Preparation of all the marketing material for your property An extensive online advertising campaign across all the big names such as Rightmove and Zoopla. In branch promotion For student properties we also advertise extensively throughout the Universities Accompanied viewings 6 days a week Strict tenant checks Full management service Once we ve found your tenants we can help take the stress out of keeping them happy! Our services include; Monthly rent collection via Direct Debit Deposit registration Inventory preparation prior to each new tenancy Check in and check out at the beginning and end of each tenancy Periodic inspections with compliance checks Annual updating of safety certificates Deposit returns and dispute resolution Re-marketing appraisal at the end of each tenancy Our website is packed full of features, such as share a property and request a viewing to make it as easy as possible for prospective tenants to find your property. We also have a report a repair section for tenants and a make a payments section to make quick and easy payments. Find out more in the dedicated landlord section on our website. Watch our film and find out more in the dedicated landlord section on our website. Take a look at

5 A complete service Property consultancy We can advise on how to unlock the potential in your property, helping to maximise its rental value. Team of full time tradesmen We have a full list of approved contractors so we are on hand to react to your requirements as quickly as possible. Personal property manager One of our team will be at your side from day one, so they will know the property as well as you. Property maintenance We can help to keep your property looking in tip top condition for your tenants. Dedicated student department If you re planning on letting your property to students our expert team know the process inside out. Property refurbishment New kitchens, loft conversions or just a good old lick of paint our skilled craftsman are available for all manner of work. Advice and support Your property manager alongside our team of fully trained support staff are on hand to answer your questions and give you any support you need. After hours emergency line We know that not all problems occur between 9 to 5. You can have peace of mind that we will be there to help you and your tenants.

6 The next steps NO LET NO FEE For first time landlords there seems so much to think about we ll help make this process as simple as possible for you. The choice is yours Whether you just want us to find your tenants or are looking to use our complete service we can help you to make the right choice. 1 Valuation After viewing your property one of our experienced team will give you an honest valuation. We will then progress to the next stages. 2 For a more in-depth guide, visit On the market After putting a value to your property we will prepare all of the marketing materials, advise you on your duties as a landlord and be on hand to answer any questions. 3 Sit back and relax You can now sit back, relax and let us do all the work to find the right tenant for you. We re confident this won t take long! 4

7 We have 3 High Street offices across Newcastle giving us the best coverage to prospective tenants. Jesmond 20 Osborne Road Jesmond NE2 2AD City Centre The Hub Haymarket Metro Station NE1 7PF Heaton Chillingham Road Heaton NE6 5LP Property Management Department Chillingham Road Heaton, NE6 5LP T: F: T: F: T: F: T F Out of hours Emergency Maintenance You re in safe hands with Pat Robson The Property Management Specialists

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