Using McAfee VirusScan. Professional Edition Version 8.0. Software On a DX8000 DVR
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1 Using McAfee VirusScan Professional Edition Version 8.0 Software On a DX8000 DVR DX8000 Digital Video Recorder C1611M-B (12/04)
2
3 Contents Using McAfee VirusScan Professional Edition Version Installing and Uninstalling McAfee Virus Scan Professional Edition Configuring McAfee Antivirus Software for Use on the DX Keeping Your Antivirus Software Current Disabling Mcafee Auto Scan Performing a Manual Virus Scan C1611M-B (12/04) 3
4 4 C1611M-B (12/04)
5 Using McAfee VirusScan Professional Edition Version 8.0 In response to numerous customer requests, Pelco has developed and tested a plan for implementing McAfee VirusScan Professional Edition antivirus software. To provide an additional degree of protection against viruses, McAfee can now be installed, configured, and activated on each DX8000 digital video recorder (DVR) in your organization. To ensure correct and effective installation and use of McAfee antivirus software on the DX8000, read and follow the steps presented in each section of this document completely. This manual includes the following topics: Installing McAfee Enterprise Version 7.1 Antivirus Software on a DX8000 Server Configuring McAfee Antivirus Software for Use on the DX8000 Keeping Your Antivirus Software Current Disabling McAfee Auto Scan Performing a Manual Virus Scan IMPORTANT: New viruses are created every day. To remain effective, your McAfee antivirus software must be active and must updated on a regular basis. Pelco is not responsible for the failure of an individual or organization to update antivirus software and virus definition files. Scanning the hard disk system for viruses while the DX8000 is recording may result in lost video data. Virus scanning should only be performed manually while the DX8000 is not in a record, search, or playback mode. Pelco is not responsible for damage or loss to equipment, software, video, or other data resulting from computer viruses. Please refer to the Importamt Security Information for System Administrators document for other important information about protecting your system. INSTALLING AND UNINSTALLING MCAFEE VIRUS SCAN PROFESSIONAL EDITION There are a few items of importance that you should understand before installing, using, and uninstalling McAfee VirusScan Professional Edition on the DX8000 server, and also before using the automatic update feature. Installing McAfee VirusScan Professional Edition: The initial installation of McAfee VirusScan Professional Edition is easy. After the installation process finishes, you are prompted to restart the DX8000 to complete the installation process. Using the McAfee automatic update feature: By default, the McAfee automatic update feature is turned off when the software is installed. You must manually turn automatic update on. In this case, the first time that automatic update executes, the McAfee software requires that the DX8000 be restarted. McAfee displays the restart prompt over the DX8000 video screen. The restart prompt does not timeout; you must manually address the restart prompt to remove it. McAfee software displays subsequent automatic update notifications and advises that a restart of the DX8000 is not required. Uninstalling McAfee VirusScan Professional Edition: McAfee VirusScan software is easy to uninstall, but some components are not removed. You must manually remove left-over McAfee files from the registry and hard drive. Some McAfee file names are not easily recognized and you have to perform a tedious search of the registry for the left-over McAfee files. The McAfee icon is very difficult to remove from the notification area of the Windows task bar. McAfee will not reinstall properly after it is uninstalled. The McAfee installation process displays a message that the components for Active Shield are missing and that you must reinstall the software or not boot into safe mode. To install McAfee antivirus software: 1. Exit the DX8000 application if it is running, and return to the Windows operating system. Refer to the Installation Manual or Operations and Programming Manual for instructions on exiting the DX8000. NOTE: You must have Administrator User access to exit to the Windows operating system. Refer to the Operation and Programming Manual for information on user security levels. C1611M-B (12/04) 5
6 To exit the DX8000 application and log into the Windows operating system: a. Go to File > Exit. b. Select Exit to Windows. c. Click OK. Figure 1. Shut Down Dialog Box The Log On to Windows dialog box opens. 2. Enter the Windows password and click OK. The system logs you into the Windows operating system. 3. Follow the installation instructions provided in the manual that came with your McAfee antivirus software. Configuring McAfee Antivirus Software for Use on the DX8000 Once McAfee antivirus software has been installed, the automatic update feature must be disabled. To disable the McAfee antivirus automatic update feature: 1. Exit the DX8000 application if it is running, and return to the Windows operating system. Refer to the Installation or Operations and Programming Manuals for instructions on exiting the DX8000. NOTE: You must have Administrator User access to exit to the Windows operating system. Refer to the Operation and Programming manual for information on user security levels. To exit the DX8000 application and return to the Windows operating system: a. Go to File > Exit. b. Select Exit to Windows. c. Click OK. 2. Right-click the McAfee icon in the notification area of the task bar. The McAfee Antivirus shortcut menu opens. Figure 2. McAfee Icon Figure 3. McAfee Antivirus Shortcut Menu 6 C1611M-B (12/04)
7 3. Click Updates. The McAfee SecurityCenter Updates dialog box opens. Figure 4. VirusScan Console Dialog Box 4. Click Configure. The McAfee SecurityCenter Options dialog box opens. The automatic update option is enabled. Figure 5. Automatic Update Options Dialog Box 5. Click Disable automatic updating and let me manually check for updates. Figure 6. Disabling Automatic Updates C1611M-B (12/04) 7
8 6. Click OK. The SecurityCenter Updates dialog box is displayed. 7. Click X to close the McAfee SecurityCenter dialog box. 8. Click Start > Programs > DX8000 to restart the DX8000. NOTE: After completion of the previous steps the McAfee virus protection software will be active on your DX8000 DVR. KEEPING YOUR ANTIVIRUS SOFTWARE CURRENT You must periodically update McAfee antivirus software to protect the DX8000 against newly discovered viruses. Antivirus updates must be performed manually. CAUTION: New viruses are created every day. To remain effective, your McAfee antivirus software must be updated on a regular basis. Pelco is not responsible for damage to equipment, software, or video data resulting from computer viruses or worms. To manually update McAfee antivirus software: 1. Exit the DX8000 application if it is running, and return to the Windows operating system. Refer to the Installation or Operations and Programming Manuals for instructions on exiting the DX8000. NOTE: You must have Administrator User access to exit to the Windows operating system. Refer to the Operation and Programming manual for information on user security levels. To exit the DX8000 application and return to the Windows operating system: a. Go to File > Exit. b. Select Exit to Windows. c. Click OK. 2. Right-click the McAfee icon in the notification area of the task bar. The McAfee Antivirus shortcut menu opens. Figure 7. McAfee Icon Figure 8. McAfee Antivirus Shortcut Menu 3. If your DX8000 DVR is attached to a network that is connected to the Internet or a McAfee EPO server, click Updates. NOTE: If your DVR has access to a McAfee EPO server, consult your network administrator for instructions on configuring and performing McAfee antivirus software updates. 8 C1611M-B (12/04)
9 The McAfee SecurityCenter Updates dialog box opens. Figure 9. SecurityCenter Updates Dialog Box If your DX8000 DVR is not connected to the Internet, refer to the manual that came with your McAfee antivirus software for information on obtaining the appropriate virus definition files and manually updating your antivirus software from a CD. 4. Click Check Now. DISABLING MCAFEE AUTO SCAN Performing a virus scan with McAfee antivirus software requires significant resources. Both the CPU and the hard disk subsystem of the DX8000 can become overburdened if the antivirus software begins a scan while the DX8000 is in record or playback mode. To ensure that the DX8000 operates at optimum performance levels, and to safeguard the video recording function, the McAfee antivirus auto-scan feature must be disabled. IMPORTANT: Scanning the hard disk system for viruses while the DX8000 is recording may result in lost video data. Pelco is not responsible for any video or data lost during a virus scanning operation. CAUTION: If your antivirus software is controlled from a remote server, make sure that scheduled or automatic virus scanning is disabled for all DX8000 DVRs on your network. If scheduled virus scanning must be implemented, the recording features of the DX8000 must be disabled during the scanning period. Refer to the Operations and Programming manual that came with your DVR for information on configuring recording schedules for the DX8000. Consult your network administrator for information regarding your network's antivirus software configuration. Refer to the manual that came with your McAfee antivirus software for additional information on configuring McAfee Enterprise antivirus software. To disable the McAfee auto scan feature: 1. Exit the DX8000 application, if it is running, and return to the Windows operating system. Refer to the Installation Manual or Operations and Programming Manual for instructions on exiting the DX8000. NOTE: You must have Administrator User access to exit to the Windows operating system. Refer to the Operation and Programming manual for information on user security levels. C1611M-B (12/04) 9
10 To exit the DX8000 application and return to the Windows operating system: a. Go to File > Exit. a. Select Exit to Windows. a. Click OK. 2. Right-click the McAfee icon in the notification area of the task bar. The McAfee Antivirus shortcut menu opens. Figure 10. McAfee Icon Figure 11. McAfee Antivirus Shortcut Menu 3. Click Open SecurityCenter. The SecurityCenter dialog box opens to the My Security Center tab. Figure 12. SecurityCenter Dialog Box 10 C1611M-B (12/04)
11 4. Click the VirusScan Professional tab. The VirusScan Professional tab options are displayed. Figure 13. Automatic Update Options Dialog Box 5. Click Configure VirusScan Options. The McAfee VirusScan - Options dialog box opens. Figure 14. McAfee VirusScan - Options Dialog Box C1611M-B (12/04) 11
12 6. Click the Scheduled Scan tab. The McAfee VirusScan Scheduled Scan tab options are displayed. 7. Do one of the following: Figure 15. McAfee VirusScan Scheduled Scan Tab Options Verify that the check box for Scan My Computer at a scheduled time is not set. or if the check is set Click the check box for Scan My Computer at a scheduled time so that the option is not set. 8. Click OK. 9. Close the SecurityCenter dialog box. CAUTION: Completion of the preceding steps will disable the automatic scanning feature of the McAfee antivirus software program. To ensure that your DVR is adequately protected against computer viruses, you should periodically perform a manual scan of the fixed disks installed in your DVR. Refer to the section labeled Performing a Manual Virus Scan for information regarding manual virus scanning. 12 C1611M-B (12/04)
13 PERFORMING A MANUAL VIRUS SCAN To ensure that your McAfee antivirus software is providing the maximum level of virus protection, you should regularly perform manual virus scans on your DX8000. IMPORTANT: Scanning the hard disk system for viruses while the DX8000 is recording may result in lost video data. Virus scanning should only be performed manually while the DX8000 is not in record, search, or playback modes. Pelco is not responsible for any video or data lost during a virus scanning operation. To perform a manual virus scan of all hard disk drives: 1. Exit the DX8000 application, if it is running, and return to the Windows operating system. Refer to the Installation or Operations and Programming Manuals for instructions on exiting the DX8000. NOTE: You must have Administrator User access to exit to the Windows operating system. Refer to the Operation and Programming manual for information on user security levels. To exit the DX8000 application and return to the Windows operating system: a. Go to File > Exit. b. Select Exit to Windows. c. Click OK. 2. Right-click the McAfee icon in the notification area of the task bar. The McAfee Antivirus shortcut menu opens. Figure 16. McAfee Icon Figure 17. McAfee Antivirus VirusScan Professional Shortcut Menu C1611M-B (12/04) 13
14 3. Select VirusScan Professional. The VirusScan Professional shortcut menu displays. Figure 18. VirusScan Professional Shortcut Menu 4. Click Select Scan for Viruses. The McAfee VirusScan - Scan for Viruses dialog box opens. Figure 19. McAfee VirusScan - Scan for Viruses Dialog Box By default, McAfee sets all of the following scan options: Scan subfolders Scan all files Scan within compressed files Scan for new unknown viruses Scan for potentially unwanted applications 5. Ensure that Scan subfolders and Scan all files are set. You can optionally set or unset any of the other scan options. 14 C1611M-B (12/04)
15 6. Click Scan. The McAfee VirusScan Status dialog box opens. Figure 20. McAfee VirusScan Status Dialog Box 7. Wait for the scan to complete before restarting the DX8000. This may take an extended amount of time depending on the storage capacity of your DVR. 8. Refer to the manual that came with your McAfee antivirus software for additional information regarding virus scanning and what to do in case a virus is detected. 9. After the manual virus scan has been completed, restart the DX8000 to return it to regular service. REVISION HISTORY Manual # Date Comments C1611M C1611M-A C1611M-B 6/04 9/04 12/04 Original manual. Corrected error for closing VirusScan Console dialog box. Updated for new antivirus software features. Pelco, and the Pelco logo are registered trademarks of Pelco. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. VirusScan is a registered trademark of Network Associates, Inc. and/or its affiliates in the U.S. and/or other countries. Copyright 2004, Pelco. All rights reserved. C1611M-B (12/04) 15
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