at London Business School Transforming Your Future Developing Leaders at Lloyd s

Transcription

1 at London Business School Transforming Your Future Developing Leaders at Lloyd s

2 CONTENTS 2 Are you ready to take charge? 3 London Business School and Lloyd s 6 Have you got what it takes? 8 How it works 11 Inspiring individuals to improve business performance 13 How to take part

3 Are you ready totake charge? Today s business environment is changing fast and new competitive challenges and opportunities are continuously emerging. Lloyd s has maintained its position as a world leader for 300 years by constantly evolving. However, to stay ahead of the game the Lloyd s market needs to be agile, responsive, identify and capitalise on opportunities, whilst staying focused on the customer. Lloyd s future success therefore depends on the quality of its leaders. London Business School has designed a leadership programme specifically for Lloyd s, ensuring that the content is contextually aligned to the challenges and issues facing leaders operating in the Lloyd's market, whether within managing agents or in the Corporation. It aims to provide existing and aspiring Lloyd s leaders with the skills to anticipate, lead and respond to the changing nature of the global insurance industry, so they can drive their own businesses forward in positive and creative ways. The intensive three module leadership programme will take participants from the personal dimensions of their own leadership style and capability through to the organisational dimensions of leading change and shaping corporate culture. The programme is designed for: Potential leaders in Lloyd s and in the managing agencies Those who are motivated to develop their ability to deal with increasing levels of complexity and ambiguity and who wish to develop their capacity to contribute at the highest level Those who have the opportunity in their current/next role to implement strategic initiatives Group or project leaders who have responsibility for delivering broad business objectives Those who have just made, or are about to make, the transition from technical specialist to general manager/leader. 2

4 LONDON BUSINESS SCHOOL London Business School, one of the world s top ranked business schools has partnered with Lloyd s to provide the skills, knowledge and networks the global business capabilities required to succeed in an everchanging business world. As a research-led business institution, our ground-breaking studies enable us to design programmes which go beyond established best practice. Instead they combine cutting edge thought leadership with innovative learning methods to address real business challenges. We bring together the best faculty and focus on relevant business issues to create an engaging learning experience that provides participants with a practical toolbox to use in the workplace. Our approach focuses on critical business issues but is founded on the belief that organisations are transformed by individuals who need the right mix of business knowledge and self-awareness to lead and transform their organisations. Leadership is personal, so the programme will enable participants to find their source of inspiration to lead with confidence and skill. London Business School recognise that the most valuable learning often occurs when we share insights with a diverse peer group. We won t tell participants what to think; rather we will inspire participants to think differently. We believe this approach combined with our reputation and access to faculty from more than 24 countries makes us ideal partners for Lloyd s.

5 LLOYD S Lloyd s is the world s leading specialist insurance and reinsurance market. It is the world's third largest non-life reinsurer, and is the second largest surplus lines insurer in the US. Lloyd s reputation is founded on its 300 year history, its flexibility and the expertise of its underwriters. The market s unique structure means that clients encounter a flexible and responsive approach. Today 75 businesses operate in Lloyd s, each with its own specialisms and areas of expertise. Together they interact with thousands of brokers daily, to create insurance solutions for more than 200 countries and territories worldwide. Lloyd s insures 92% of FTSE 100 and 93% of Dow Jones Industrial Average companies. It provides insurance for eight of the world s top pharmaceutical companies and 48 of the world s top banks. The Lloyd s market enjoys strong financial security and is supported by an A rating from A.M. Best and A+ ratings from Fitch Ratings and Standard & Poor s. 4

6 You get appointed as a manager but you never get appointed as a leader.

7 HAVE YOU GOT WHAT IT TAKES? The Applicant Selection Process There are five stages to the selection process. Step 1 Applicants complete an application/self-assessment form. Applicants obtain sponsorship from a member of the ET or equivalent in market firm. Application form to be sent to Lloyd s HR or the equivalent market firm HR Department for consideration. Step 2 Lloyd s HR or the equivalent market firm HR department have a conversation with the applicant to explain the process and set up an interview if application meets selection criteria. Step 3 Lloyd s HR or the equivalent market firm HR department approach the individuals sponsor to request supporting evidence for application. Step 4 Applicants to attend a selection interview conducted by LBS and a member of Lloyd s HR. Individuals will need to exhibit the required capabilities and behaviours at a level commensurate with the ability to attend, contribute and benefit from the programme. Step 5 Both successful and unsuccessful applicants will receive feedback. You will be requested to attend this developmental feedback session, which will be conducted by a member of Lloyd s or the equivalent market firm HR department. 6

8 Note for Sponsors As the applicant s sponsor you will be required to complete supporting documentation to highlight areas of strength, development and potential of the applicant. Selection Criteria Role level 1 or 2 (or equivalent in Market firms). At least 1 year s service. The individual must have attained a minimum 3/2 performance rating in their last performance review or equivalent from the market Complete an application/self-assessment form with contents appropriate for the standards required. Be sponsored by a member of the ET or the equivalent in market firms.

9 How it works. The programme focuses on the following areas: Understanding and liberating leadership (what leadership is/is not; leadership styles, etc) Increasing understanding of strategy in the Lloyd s market context Understanding oneself strengths, weaknesses and impact Developing approaches for driving organisational and cultural change, in line with strategy Understanding and leading change Conflict management Emotional and social intelligence Relationship management Communication and impact PROGRAMME OVERVIEW: Each programme comprises a cohort of approximately 24 participants drawn from the Corporation of Lloyd s and the market. The programme creates real and lasting change by addressing the behavioural and emotional aspects of leadership. Each cohort consists of three modules each of five days duration with projects running throughout the programme and beyond. 8

10 PROGRAMME STRUCTURE: Kick-off event A two hour session briefing the cohort on the programme, clarifying the electronic communication system and ensuring that everyone is aligned and prepared for the programme. Pre-work: Participants are required to undertake selected study and research for each module. Module One Head Five days at London Business School focussing on strategic thinking, decision-making, culture and change. In-between module one and two: A two month period for initiating your business project and completion of the 360 degree feedback questionnaire. Module Two Heart Five days at London Business School to focus on personal leadership development and re-engage with the project. There will also be external visits and activities during this module. In-between module two and three: A four month period for refining and completing your business project in preparation for presenting to the Inter-modular Project Review Panel before module three. Optional 1:1 coaching sessions available at additional cost. Module Three Hands Managing stakeholder relations, influencing and persuasion, innovation and creativity, performance management, driving change and simulation. Post-programme Integration of 360 feedback and implementation of key actions from the personal action plan. Meeting with sponsor and/or coach. Another 360 feedback session will be conducted between months after completion of module two. The estimated time commitment by each participant is around 25 days over a period of approximately nine months. Within this time approximately ten days are required for project work.

11 LEADERSHIP PROGRAMME PROCESS Personal objectives and aspirations Programme preparation: 360 feedback NEO Case studies Learning objectives HEAD Cognitive, disruptive and action learning Module 1 5 Days Module 2 5 Days Strategy Analysis of market and competitive forces Decision making Managing complexity and ambiguity Risk analysis Understanding the culture 2 MONTHS HEART Aspirational leadership Visioning the future Leadership Building relationships and networks Stakeholder management (influencing) Personal awareness Mobilising culture PROJECT PRESENTATION 4 MONTHS HANDS Learning logs and action learning sets Module 3 5 Days Implementation Creating high performing teams Driving change Creating cultures Implementation of personal action plan Additional 360 feedback months after module 2 Networking 10

12 PROJECT WORK Throughout the duration of the programme you will work with other members of your Cohort to complete a project. The project will help transfer learning from the programme back into the business in a tangible and valuable way. In each group, a project will be conceived, proposed and undertaken. Objectives will be agreed at the outset and you will be required to present your completed project to the Project Review Panel between modules 2 and 3. The Project Review Panel will comprise of senior leaders from Lloyd s, the market and London Business School faculty. Inspiring Individuals to Improve Business Performance The main aim of Developing Leaders at Lloyd s is to encourage participants to explore and promote their natural instinct for leadership, focus their energies and as a result improve their performance.

13 To summarise this programme in one phrase it s about being smart with people and getting results. Benefits for participants are: Learning the essential skills that distinguish a successful leader. Obtaining feedback on your current strengths and weaknesses. Using strategic tools and frameworks to identify and create sources of competitive advantage. Appreciating different strategic approaches and challenging orthodoxies. Learning how to lead teams to achieve high performance. Gaining insights into how to motivate and coach others more effectively. Benefits for your organisation are: Building more capable leaders. Enhancing the team leadership skills of your executives and managers. Improving your business performance. Targeted and relevant learning designed specifically for the Lloyd s market. 12

14 NEXT STEPS Follow application process set out on Page 7 of this document. LeadershipDevelopment@lloyds.com with: o Completed application form o Sponsorship supporting form o CV o Photograph Where numbers exceed places available Lloyd s HR will manage the prioritisation of applications Be inspired... apply now.

15 FUTURE COHORTS at London Business School Cohort 5 Application Phase Interviews Modules/Attendance 5 Oct 6 Nov 2009 Nov/Dec 2009 Module 1-31 Jan Feb 2010 Module 2-2 May May 2010 Module 3-3 Oct Oct 2010 Costs for Managing Agents No charge to Managing agents if it is their first participant. 5,000 charge per head for Managing agents who have already utilised this programme. 750 charge per head for the inter-modular 1:1 coaching sessions (optional)

16 DON T JUST TAKE OUR WORD FOR IT... at London Business School The following are comments from participant evaluation forms. These have been completed following modules 1 and 2. Amazing amount of detail presented by experts in a varied and encapsulating way. I was hoping to have a thought-provoking and educational week, it exceeded my expectations. Quite simply the best course I have been on. Hugely relevant to my role. Changed my thinking enormously. Also feeling a lot more confident. Extremely professional and thought provoking and very practical! Definitely helped me to identify my goals and development needs. Surprised by my ability to get really involved in the more emotional second module in a committed way. One item my coach highlighted set the lights on and got me thinking. Most illuminating item on the course and probably the last four years. The Discovery Day was outstanding, humbling but inspirational too. I will use this as a leader. The Discovery Day was one of the most insightful days of my career. OR If you d like to find out more about the Leadership Programme please any of thefollowing people who have already begun the programme. Marcus Alldrick marcus.alldrick@lloyds.com Veekash Badal veekash.badal@lloyds.com Ann Bearwish ann.bearwish@whittingtoninsurance.com Rosemary Beaver rosemary.beaver@lloyds.com Yvonne Bouman yvonne.bouman@kilngroup.com Paul Brady paul.brady@lloyds.com Kent Chaplin kent.chaplin@lloyds.com Filipov Dimitar filipov.dimitar@lloyds.com Alex Faris alexandra.faris@lloyds.com Anne-Gaelle Leillard anne-gaelle.leillard@lloyds.com Andrew Gray andrew.gray@catlin.com Clare Hallinan clare.hallinan@lloyds.com Peter Hargrave peter.hargrave@atrium-uw.com Henry Johnson henry.johnson@lloyds.com Philip Jones philip.jones@lloyds.com Wendy Kilminster Jerome Kirk Jonathan May Cameron Murray Paul Nunn wendy.kilminster@lloyds.com jerome.kirk@lloyds.com jonathan.may@lloyds.com cameron.murray@lloyds.com paul.nunn@lloyds.com Antonia Osborne Antonia.Osborne@heritage-plc.com John Owen Juliet Philips Olly Reeves Ben Sayles Linda Stannard Justin Suttle Jane Warren David Williams Filip Wuebbeler jowen@novae.com juliet.philips@lloyds.com olly.reeves@lloyds.com ben.sayles@lloyds.com linda.stannard@canopius.com justin.suttle@jjs-insurance.co.uk jane.warren@ace-ina.com david.williams@argentaplc.com filip.wuebbeler@lloyds.com