Welcome to Jamberry! Dear Friend,

Transcription

1 START-UP GUIDE

2 Welcome to Jamberry! Dear Friend, Welcome to the Jamberry family, we are thrilled to have you join us! We look forward to getting to know you better, and promise to do our best in supporting you as you start and grow your Jamberry business. This Consultant Start-up Guide is designed as a quick reference that will point you in the right direction as you begin this new journey. We also encourage you to work closely with your Sponsor, and take advantage of the resources available to you on your Consultant website. With the busy day-to-day schedules that we all face, it has become increasingly difficult to spend quality time with family and friends. Our goal is not only to provide cutting-edge fashion products to women everywhere, but to offer an opportunity for fun, hardworking people like you to earn as little or as much income as you desire. The flexibility of your business will allow you to spend more time building what matters most the relationships with those you love. Now, it s time to get to work. We promise to do our best to support you along the way, and know that we will enjoy this exciting journey together! Best, The Jamberry Sisters 2 Jamberry Nails 2014 For Consultant use only

3 Jamberry Consultant Start-up Guide TABLE OF CONTENTS Welcome to Jamberry...2 Letter from the Sisters History About the Product The Opportunity and Getting Started...5 An Exciting Opportunity Compensation Plan/Rewards Summary New Consultant Fast Start Rewards Program Launching Your Business...7 Jamberry University - Online Training Center Goals How I m Going to Get There Who You Know Your Business Launch Party Hostesses Finding and Coaching...10 Booking Parties Hostess Coaching Hostess Rewards Successful Partying Before the Party At the Party After the Party Consultant Recruiting and Sponsoring Sharing the Opportunity Ongoing Sponsoring Managing your Business...14 Fundraisers Consultant Policies Policies and Procedures Jamberry Official Facebook Fan Page External Websites Support Contact Information and Tickets: Please submit questions at any time via the Jamberry ticket system accessible through your workstation or by ing support@jamberrynails.com. Live Chat: Live Chat is available between the hours 9am to 7pm MST. Phone Support: or toll free. Limited phone support is available Monday through Friday 9am to 5pm MST. JAMBERRYNAILS.COM 3

4 HISTORY After arranging for babysitters and spending an overly expensive afternoon at the salon, the founding sisters decided there had to be an easier, more cost effective and longer lasting way to accessorize their nails. The sisters began to brainstorm different ideas for a nail covering that could be applied at home, and would allow for intricate details in the design. From previous manufacturing experience working with similar materials, Adam, co-founder and husband of Jamberry sister, Christy, began a several month process with the sisters of experimenting and fine tuning a product that was both durable and easily applied. Jamberry launched October 1, In only the first few months, the company was greeted with interest and sales that surprised even the most optimistic predictions. The company began with a direct to consumer model, and despite this success, decided to embark on a new home party plan model to meet the growing number of Jamberry fans asking for a way to share and sell the product on their own. On July 1, 2011, Jamberry started to test out the home party model. Less than a year later, on June 9, 2012, Jamberry officially launched into the direct sales party plan industry. ABOUT THE PRODUCT Jamberry has created the newest, most affordable and long lasting way to accessorize fingers or toes. Jamberry nail wraps are a solid film covering that can be applied directly to the nail to achieve a look not found anywhere else. This special material is both pressure and heat activated to create a watertight bond to your nail. The film is finished with a protective layer that prevents your nail wrap from chipping or scuffing. This new nail treatment can be applied in just fifteen minutes at home on your own or with family and friends. With over 300 styles available, these designer nail wraps are made to last up to 2 weeks on fingers and 6 weeks on toes. With Jamberry nail wraps, achieving a salon look that was once reserved only to the professionals is now simple, affordable, and available to women everywhere through our growing network of consultants. How are Jamberry nail wraps different from the store brand? Here are a few key factors that make Jamberry the best nail product on the market today. Jamberry nail wraps: are the highest salon-quality product available. use no harsh chemicals that damage a healthy nail and won t chip or fade. are available in the largest selection of nail wrap designs in the world, with new designs being added regularly to keep up with our customer demand. provide enough material in each sheet to cover 2 3 sets of hands or feet, and can be used several weeks later without drying out or fading. 4 Jamberry Nails 2014 For Consultant use only

5 The Opportunity & Getting Started AN EXCITING OPPORTUNITY If you ve already applied and worn Jamberry nail wraps in public, you ve experienced the compliments and oh-my-gosh! reactions when others see your nails. This exciting product has the ability to sell itself, making advertising and marketing the product as simple as wearing nail wraps wherever you go. And, while nail wraps are the latest innovative fashion trend, our constant supply of new designs will keep the product fresh and cutting-edge for years to come. Jamberry parties provide the perfect way for you to build a business. Your clients can experience the product, learn the application process, and interact in a social environment similar to going to the salon with their girlfriends. At parties you ll not only sell Jamberry products, but will find guests that will naturally be interested in hosting a party, becoming a Consultant, or both. As a new Consultant, you are becoming a part of a business that has burst onto the fashion scene and continues to build momentum. You ve already taken the first step, and your efforts to invest the time and energy in building your Jamberry business will pay off as you share this new, exciting concept with those around you. COMPENSATION PLAN / REWARDS SUMMARY Jamberry offers a generous and rewarding Compensation Plan. The plan was created to help you achieve financial success whether your goal is to pay for your child s piano lessons, save up for a dream vacation, or earn enough income to support the financial needs of your family. Understanding the Compensation Plan will help you set monthly goals to increase your rank and maximize your bonuses. The complete Compensation Plan and related training materials can be found on your workstation. An overview of the Compensation Plan follows on the next page. JAMBERRYNAILS.COM 5

6 JAMBERRY COMPENSATION PLAN: CONSULTANT TEAM MANAGER CONSULTANT ROLE TRANSITION MANAGER Titles Consultant* Advanced Consultant Senior Consultant Lead Consultant Senior Lead Consultant Premier Consultant Team Manager REQUIREMENTS Abbreviation C AC SC LC SLC PC TM Personal Retail Volume Requirement (PRV) Active Leg Requirement (Active = 200 PRV**) PRV 300 PRV 400 PRV 500 PRV 600 PRV 700 PRV -- 1 Active Leg 2 Active Legs 2 Active Legs 3 Active Legs (1 AC) 4 Active Legs (2 SC Legs) 5 Active Legs (2 LC Legs) Team Retail Volume Requirement (TRV) ,500 TRV 3,000 TRV 5,000 TRV 8,000 TRV LEVEL OVERRIDES Level 1 Override 3% 5% 7% 10% 12% 12% 12% Level 2 Override % 5% 6% 7% 7% Level 3 Override % 4% 5% REWARDS Advancement Bonus*** Matching Advancement Bonus Retail & Personal Sales Bonus ADVANCEMENT + MATCHING BONUS $100 $100 $200 $ $100 $100 $200 $500 FAST START BONUS Level 1 5% 5% 5% 5% 5% 5% 5% Level % 5% 5% 5% 5% 5% *Must be active to receive downline commissions such as Level Overrides and Fast Start Bonus. All downline commissions are paid on Commissionable Volume. **All Consultants are Active during the month of enrollment. ***If achieved by required deadline. See Compensation Plan for complete details. Sponsor must be paid as the same rank (or higher) as the rank that the Consultant achieves to receive the Matching Advancement Bonus. RETAIL & PERSONAL SALES BONUS RETAIL & PERSONAL SALES BONUS Monthly Personal Sales Commission Sales Bonus Total in progress $0 $199 30% 0% 30% $200 $499 30% 3% 33% active $500 $1,499 30% 5% 35% $1,500 $2,999 30% 8% 38% $3, % 10% 40% 6 Jamberry Nails 2014 For Consultant use only

7 NEW CONSULTANT FAST START REWARDS PROGRAM The New Consultant Fast Start Rewards program is designed to help new consultants get their business off to a strong and successful start. If followed, new consultants will earn generous bonus rewards and establish patterns that will move their business forward. FAST START PERIOD IS SIGN-UP MONTH PLUS 3 MONTHS Reward Period Rewards Criteria Reward 1st period (sign-up month plus 1) Host 1 Party* 500 PRV 1 Recruit $75 retail product credit** 2nd period (2nd full month) Host 2 Parties* 600 PRV 1 Recruit $100 retail product credit** 3rd period (3rd full month) Achieve Lead Consultant Rank $100 Lead Consultant Advancement Bonus Achieve all 3 (must have achieved each Rewards Criteria by the Reward Period Deadline) Achieve Fast Start Periods 1, 2, 3 $100 retail product credit** Exclusive Fast Start Achiever Pin Special recognition in Newsletter and at Conference Once a Fast Start Period is completed the next one will begin immediately and any additional volume or recruits carry over. If you miss a goal by the end of the period you can still achieve the next goal. *A party must hit 150 PRV to qualify. **Retail product credit may not be used to purchase marketing materials, promotional items, taxes, or shipping. Launching Your Business JAMBERRY UNIVERSITY - ONLINE TRAINING CENTER Jamberry University was created to help you get acquainted with the company, and to help you achieve your business goals. The university curriculum contains interviews from seasoned leaders and home-office staff, together with worksheets and other mechanisms to solidify what you learned. Jamberry University is a valuable resource that we recommend every new consultant complete to get off to a great start. GOALS If a thing is worth doing, it s worth doing well. We believe that to be a life principle, and true of every Jamberry business. Before you officially get started, we suggest that you take a few minutes to consider your goals as a Jamberry consultant what you hope to achieve and how you ll get there. JAMBERRYNAILS.COM 7

8 My overall Jamberry Consultant goal: HOW I M GOING TO GET THERE Jamberry offers multiple ways to earn an income and build a lasting business. How much you earn each month depends on your ability to reach your goals. Let s get planning! How much I want to earn each month as Jamberry Consultant: $ How many parties I ll have each month: MONTH 1: MONTH 2: MONTH 3: MONTH 4: MONTH 5: MONTH 6: How many new Consultants I ll help join my business each month: MONTH 1: MONTH 2: MONTH 3: MONTH 4: MONTH 5: MONTH 6: What I ll specifically do on a daily, weekly, and monthly basis to reach these goals: EACH DAY: EACH WEEK: EACH MONTH: We suggest reviewing your goals and planned course of action with your Sponsor. And, if you re a little unsure of a good way to get started or what to do first, the New Consultant Fast Start Rewards Program offers some great benefits and solid, achievable goals you can reach for in getting your business off the ground in the first three full months. 8 Jamberry Nails 2014 For Consultant use only

9 WHO YOU KNOW One of the most important factors to your success as a Jamberry Consultant is the number of people with whom you re able to share your new product and opportunity. You may be surprised at how many people you know and with whom you can share the Jamberry products and opportunity. Take a few minutes to write down all of your contacts, as these people will be a great start as a potential guest list for your launch party. My Contact List FAMILY NEIGHBORS AND FRIENDS MY/MY SPOUSE S CO-WORKERS AND ASSOCIATES CHILDREN S TEACHERS (SCHOOL, PIANO, COACHES, ETC.) SOCIAL CLUB FRIENDS AND ACQUAINTANCES RELIGIOUS AND SERVICE CONTACTS CONTACTS WHO LOVE TO HAVE THE LATEST FASHION CONTACTS WHO ARE EAGER TO START A BUSINESS/EARN EXTRA INCOME We suggest that new consultants make a list of 100 names of family, friends, co-workers and acquaintances to contact for potential guests at your launch party or to contact for your first party bookings. JAMBERRYNAILS.COM 9

10 YOUR BUSINESS LAUNCH PARTY Before you start setting up parties with hostesses, we encourage you to first kick off your new business by hosting your own party. This will help you get a feel for how a party functions. You will be able to experiment with what works best for you and what doesn t. You can become more comfortable with the products and the demonstration of the application, and can experience your first party with your own friends and family. Inviting those closest to you is a great way to get people to your first party, and is also a nice opportunity for you to receive feedback. Everything you need to launch your first party is provided in your Starter Kit. Making sure you have the right materials on hand is key to the success of your party. And, don t forget to ask your Sponsor for advice. You might even ask her to be there to support you during your launch party. Hostesses Finding & Coaching BOOKING PARTIES Booking parties is simple! First, you will need to find your hostess. Just by wearing Jamberry nail wraps, you will naturally get asked where you got them and how they work. This is a great opportunity for you to let people know how much you love Jamberry and how fun the parties are. Another great way to find hostesses is by letting people know you re a Jamberry Consultant on your blog, Facebook page, Twitter, or other media outlets. Marketing the idea of a Jamberry Party is easy. Once the people you know see how cute your nails are and how they can be applied at home, they will be excited to host their own party and receive their own free product! You can let potential hostesses know what s in it for them free nail wraps and the chance to impress their friends and family with this fabulous product. HOSTESS COACHING The most successful Jamberry Consultants know that the biggest key to their success is the Jamberry party. To make the most of your time, and provide the greatest return on the efforts of your hostess, each party needs to be a success. By motivating and coaching your hostess well in advance and leading up to the party, you ll be more likely to have a well attended party with more sales, and a more rewarding and lucrative experience for both you and your hostess. Your workstation contains a Host Success Planner that you can print off, and host training materials to plan and execute a great party. HOSTESS REWARDS Our Hostess Rewards Program is one of the most generous available in the industry. We want to make sure your hostess has a great experience opening her home for your party, and is generously rewarded for her efforts. The table on the following page describes the hostess rewards possible at various party revenue levels. Review the table with your potential or upcoming hostess and together work on a strategy to make the party a huge success! 10 Jamberry Nails 2014 For Consultant use only

11 HOSTESS REWARDS PARTY SALES FREE PRODUCT PRODUCT CREDIT HALF-OFF ITEMS DISCOUNT ON HOSTESS ORDER EXCLUSIVE ITEM MONTHS OF FREE SHIPPING* $100 $150 $200 $250 $300 $350 $400 $500 $600 $700 $800 $900 $1,000+** $ % $ % $ % $ % $ % $ % $ % $ % $ % $ % $ % $ % Month Month + 1 Month + 1 Month + 2 Month + 2 Month + 2 Month + 2 Month + 2 Month + 2 Month *Consultants excluded from earning the Free Shipping Reward **Add $25 for every $100 of guest sales over $1,000 If a potential recruit hosts a party, she can apply her hostess rewards towards her Starter Kit, earning up to 50% off the cost. After redeeming kit credit, the hostess may still claim the remaining balance of hostess rewards. $250 $349 total sales $25 of kit credit $350+ total sales $50 of kit credit Kit Credit Option: Offering Kit Credit to buy down the cost of the new consultant starter kit is a great way to build your team. To help you, Jamberry created a Host Success Planner, available to download from your workstation. This Host Success Planner is designed to be a guide to your hostess on having a successful Jamberry party. It also has a Love our products? Become a consultant! section that can assist you in creating interest in the Jamberry opportunity with your hostess. JAMBERRYNAILS.COM 11

12 Past Hostess Booking Benefits: A hostess can earn additional half-priced benefits when a guest from their party books and hosts a Jamberry Party of their own within three months of the original party. Party sales must be $150 or more for Past Hostess Booking Benefits to be activated. The originating hostess will receive an with a coupon code to use once the booked party reaches $150 in sales. The booking must be linked to the original hostess while the party is still open. See your workstation for additional training on this subject or contact your Sponsor or Upline Team Manager. Successful Partying BEFORE THE PARTY Once you have hostesses who are ready to host parties, you ll want to prepare them with a few important details: Together set a date, ideally within the next two weeks, to host a party. Ask them to invite as many of their friends and family as possible, and set the expectation that a minimum of 10 adult guests will help secure a successful party. To ensure 10 guests, the host should have at least 15 people committed to attend. Help them with ideas for sending out invitations (i.e. e-vite, personal and phone invitations, posting their party on their blog/facebook/twitter accounts, handing out flyers, etc.). Inform your hostess of what she needs to provide for set up. A table that is close to an electrical outlet for product applications and a place to display product and catalogs will be needed. Set up the party in your workstation. (See Training video Before the Party on your workstation.) AT THE PARTY Setup and preparations: What to bring: a) The application tools that come in your Starter Kit, plus additional hair dryers or mini-heaters. You will need at least two for demo stations. b) Catalogs/Brochures c) Sample Nail Wraps d) Order Forms e) Your party calendar with the days and times you are available to do a party so the guests can book parties right there! f ) A door prize or survey slip found under documents in your workstation. Your hostess may want to prepare some light refreshments something simple that won t get in the way or be distracting. Lay out your catalogs, sample cards, and other products. During the party you will give a brief overview of the product. Let everyone know how much you have enjoyed your nails, how long they last, and how many compliments you have received. You will also demonstrate the application process for everyone to see by applying the nail wraps on yourself. After 12 Jamberry Nails 2014 For Consultant use only

13 our demonstration, encourage everyone to experience Jamberry by having them use the sample cards and try to apply the nail wraps themselves. We recommend only laying out a few sheets of sample cards so that everyone can apply wraps to one or two nails, not an entire application of either hands or feet. As the Jamberry Consultant, you will help the guests and give them tips while they re applying their nail wraps, while explaining the benefits and features of the product. The sample application combined with the social interaction is the most important part of the Jamberry party experience. Customers gain confidence in the product, in you, and in their own ability to apply the product during this part of the party. A great experience here will lead to partiers that are more likely to purchase and share their experience with friends. More detailed training on how to present a Jamberry party is found on your workstation. After demonstrating the product, invite the partiers to place their orders. Identify those partiers most interested in the product and Jamberry and invite at least one person to host a party or to become a Consultant. NOTE: Unless you are a licensed nail technician, applying nails on customers is not permitted. Please encourage customers to observe you and then practice applying the nail wraps on their own. AFTER THE PARTY Be sure to thank your hostess and follow up with her in a few days after the party to receive any follow up orders. All home party orders must be submitted to Jamberry within 5 days from the date the order was given to the Consultant. Catalog and online parties may not remain open longer than 14 days, and all orders from catalog and online parties must be submitted within 5 days of closing. Commissions are paid weekly and bonuses and overrides are distributed no later than 10th day of each month following the commission period. If the 10th falls on a holiday or weekend, checks will be sent on the next business day. Consultant Recruiting & Sponsoring SHARING THE OPPORTUNITY New Consultants often think recruiting is something only experienced Consultants can do; that they should become really good at selling and booking before sharing the opportunity with others. Nothing could be further from the truth! Why? Because brand new Consultants are the most excited! You have just found a great way to earn extra income, earn free products and make new friends. Share this enthusiasm and excitement with everyone you meet! Sharing the Jamberry opportunity is the most rewarding part of the business, both personally and financially. When we truly believe that we have the best product, the most fantastic Hostess Rewards Program and the most lucrative income-earning opportunity in the industry, we can t help but share it with others! JAMBERRYNAILS.COM 13

14 Some of the most common reasons that someone might consider becoming a Jamberry Consultant: Extra Income Consultant s can make enough to reduce debt or provide for a family. Career this part-time career option allows the flexibility to work from home while gaining or building upon your existing valuable management and business experience. Relationship Building being a Jamberry Consultant will allow you more time with your friends, the venue to meet new people and build your network, and spend more time with those you love. ONGOING SPONSORING While you can be successful on your own as a Jamberry Consultant, imagine if you had a team of Consultants running their own Jamberry businesses, with a percentage of their sales coming back to you! Sponsoring your first Consultant is an important step in building a scalable, profitable business. The more Consultants you welcome to your team, the more you will earn. As a Sponsor, the success of your Consultants and your own personal success will rely on your ability to coach and develop your team. Taking the time and effort necessary to support and motivate your team will lead to greater rewards and satisfaction for you and each of your Consultants. A Coaching New Consultants Guide is in your workstation. Managing Your Business Calendar: Whether your goal is to work your business part-time or full-time, you will need to schedule time to make calls, follow up with leads and do parties. One of the most important things you can do is set a work schedule and stick to it. Set aside the appropriate time in your calendar to work your business. Schedule your work time and write it in your calendar, just as you would a doctor or dentist appointment. Decide what days or nights of the week you want to hold your parties and stick to it. Let your family know so they can plan accordingly. Go through your calendar and actually pencil in the times you wish to hold parties. Stick to that party schedule by only placing your parties on the dates you choose. This establishes a good work habit of calendar control early on in your business. Workstation: You can login to your consultant workstation by clicking the Consultant Login button on the Jamberry homepage ( Learning to make the workstation work for you will help you operate your business more efficiently. The workstation provides easy-to-use technology to place orders, schedule parties, access training and marketing materials, view personal and team performance reports, and communicate with your team. Expenses: When you joined Jamberry, you joined a very small number of the population that are business owners. As such you have access to significant tax advantages and savings that most people who work for an employer do not even if you have not officially organized an LLC or corporation. Take advantage of these savings from the beginning and keep track of your expenses and mileage so that come tax time you can enjoy the tax savings to which you are entitled. 14 Jamberry Nails 2014 For Consultant use only

15 Fundraisers Jamberry Fundraisers are an option to promote your business and help organizations raise funds in an exciting new way. Fundraisers may be offered to clubs, groups, organizations, sports teams, religious groups, really any legitimate organization looking to raise money. A fundraiser is essentially a Jamberry party (either live party or catalog party); however, instead of receiving free and half-priced products, the organization receives a cash contribution of 10% of party sales from Jamberry. The contribution is based on the total guest sales before shipping and tax. Products will be shipped to the address on the order check. The check will be sent directly to the designated organization at its address. The fundraiser check must be payable to an organization and not to an individual. The organization is not eligible for other host benefits such as free products, half-price items, etc. When you are ready to close your fundraiser, support@jamberrynails.com and include the full name of the organization and its mailing address. The Jamberry Support Team will issue the check and close the fundraiser. Consultant Policies POLICIES AND PROCEDURES When you signed up to be a Consultant, you agreed to the Consultant Policies and Procedures which contain a general list of Consultant do s and don ts and Jamberry policies on various subjects. If you are unsure about whether you are permitted to operate your business in a certain way, check the Policies and Procedures in your workstation and more likely than not your questions are addressed. If you have additional questions, you may compliance@jamberrynails.com. JAMBERRY OFFICIAL FACEBOOK FAN PAGE Consultants may not post comments from their personal fan page to the Company s fan page. Consultants may post photos of Jamberry products, but may not link or tag their photos on our fan page. Consultants may not ask for or direct business to themselves on the Jamberry fan page. Spamming fans is prohibited. Negative language or cursing will not be tolerated. Consultants in violation of these policies will be banned from the fan page and could be subject to having their business website suspended or terminated. Examples of the WRONG way to name your Facebook page: (Using Susie Consultant as a first and last name for training purposes.) Jamberry Susie Consultant Jamberry with Susie Jamberry by Susie Examples of the CORRECT way to name your Facebook page: Susie Consultant Jamberry Independent Consultant Susie Jamberry Independent Consultant EXTERNAL WEBSITES External websites must clearly state that you are an Independent Consultant with Jamberry. For additional guidelines, please review the Policies and Procedures in your workstation. JAMBERRYNAILS.COM 15

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