Coastal Horizons Centers, Inc. Agency Employee Policies Table of Contents

Transcription

1 Coastal Horizons Centers, Inc. Agency Employee Policies Table of Contents Section 1 Administration Page Welcome to Coastal Horizons Center 1 Administration 2 Coastal Horizon Center Mission 2 Code of Ethics 2 Purpose/Compliance 6 Not an Employee Contract 7 Governance 7 Delegation of Administrative Authority 7 President/CEO 7 Program Directors 8 Internal Controls 8 Section 2 Recruitment, Hiring Employment Equal Employment Opportunity Policy 8 Types of Employment 9 Recruitment of Employees 10 Application for Employment 10 Hiring of Employees Final Approval 11 Section 3 Employee Qualifications Job Descriptions & Classifications 11 Individuals Not Eligible for Employment 12 Section 4 Credentialing and Privileges Purpose 13 Definitions 13 Authority 13 Credentialing Procedures 13 Privileging Procedures 14

2 Revocation or Curtailing of Privileges 15 Appeals Process 16 Record Keeping 16 Section 5 Probationary Employment Period Purpose 17 Length of Probationary Period 17 Termination Within Probationary Period 17 Probationary Employee Review 18 Supervisory Responsibility 18 Section 6 - Positions Job Descriptions for Employees 18 New Employee Orientation 19 Transfers and Promotions 19 Section 7 Employee Responsibilities Office hours & Employee Work Week 19 Dress Code 20 Lunch & Other Breaks 20 Residential Counselor Lunch & Other Breaks 20 Hazardous Weather 20 Crisis Intervention Services 21 Medical & Other Services 21 Section 8 Office Guidelines Use of Office Equipment 21 Change of Contact Information 22 Solicitation 22 Smoking 22 Check Cashing 22 Child Care 22 Purchasing of Equipment 22 Economy of Service 22 Animals in Agency 23 Section 9 - Safety Staff Responsibilities 23 Fire & Disaster Plan 23 Injuries to Staff 24 Injuries to Clients or to the Public 25 Incident Reports 25 Tuberculosis (TB) Policy 25

3 Section 10 Employee Benefits Health Insurance Medical/Dental 25 Life Insurance 26 Retirement Savings Plan 26 Disability Insurance 26 Employee Assistance Program 26 Supplemental Short-Term Disability Insurance 27 Vacation Leave 27 Sick Leave 29 Agency Holidays 30 Family and Medical Leave 31 Civil Leave 33 Bereavement Leave 33 Leave of Absence 34 Military Leave 34 Section 11 Training and Career Development General Policy 35 In-Service Training 35 Outside Resource Training 35 Career Development 36 Residential Counselor Federal & State Licensing Requirements 36 Section 12 - Compensation Definition 37 Overtime 37 Residential Employees 37 Exempt Employees 38 Non-exempt Employees 38 Workweek 38 Section 13 Payroll Services Payroll Schedule 38 Deductions 38 Payroll Procedures 39 Reporting Discrepancies in Pay 39 Wage Garnishment/Child Support 39 Reimbursement Checks 39 Travel and Related Expenses 39 Use of Personal Vehicles 40 Use of Agency Vehicles 40 Subsistence & Other Travel Expenses 41 Air Travel Expenses 42

4 Section 14 Supervision/Progressive Disciplinary Action/Termination Evaluation and Rating Policies 42 Supervisory Action Progressive Discipline 42 Step 1 - Informal Counseling 42 Step 2 Formal Counseling 43 Step 3 Written Reprimand 43 Step 4 Probationary Status 43 Step 5 Suspension 43 Step 6 Involuntary Termination 44 Termination of Employment 44 Voluntary Termination of Employment 44 Involuntary Termination 44 Reduction in Workforce 45 Disability 45 Grievance Policy 45 Formal Grievance Process 46 Section 15 Personnel Guidelines Personnel Files/Records 46 Electronic Mail Access and Monitoring 47 Internet Access and Monitoring 47 Voice Mail Monitoring 48 Staff - Client Relationships 48 Conflicts of Interest 49 Political Activity 50 Outside Employment 50 Representing the Agency 50 Communications with Community & Elected Officials 50 Confidential Information 51 Relationship with Others 51 Personal Demeanor 51 Section 16 Workplace Policies Sexual Harassment Policy 51 Procedures for Reporting Complaints 52 Confidentiality 53 Disciplinary Actions for Violation of Policy 53 Workplace Violence Policy 53 Drug & Alcohol Free Workplace Policy 54 Drug Testing Policy & Procedures 55 Who is covered? 56 Testing Procedures and Requirements 56

5 Fraud Policy 57 Employee Responsibilities 59 Investigation 60 Upholding of Agency Policies 60 Whistle Blower Policy 61 Risk Management Policy 62 Employee Handbook Acknowledgment Final Page