Every insurance claim is different but with Rapid Recovery Services the outcomes are all the same. Insured Satisfaction.

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1 Property Damage Restoration Specialists Rapid Recovery Services

2 99 Spring Valley Rd. / P.O. Box 357 / Montvale, NJ Tel: Fax: The insured is your client as well as our client. It is our goal that Rapid Recovery s ongoing commitment to first class customer service for the insured translates to first class customer service for you. We work tirelessly in support of the client s needs at the time when they need it most. It is a comfort to know that Rapid s confident professionalism will calm your insured s during what is usually a very trying time. Rapid Deployment The Rapid team of certified restoration experts is always ready for dispatch to the site of the loss. With operational centers located in both Montvale, New Jersey and Astoria Queens, New York, equipment and personnel are on constant standby. Rapid Communication We provide reliable and prompt estimates for review within hours of initial contact with the property owner. This time sensitive material is presented in a clear and concise manner and in accordance with industry standards. Any questionable claims are immediately brought to the attention of the assigned adjusters. Rapid Documentation Rapid Recovery provides detailed estimates using xactimate industry-standard software, infrared thermal camera documentation, psychometric reviews, photo history available online for your access, and any other documents required to verify a loss. Rapid Recovery There is no substitute for experience and training when it comes to making a rapid recovery after a property damage loss. Whether it be emergency property damage response mitigation, reconstruction, or property damage consulting and estimating Rapid Recovery Services will prove to be an asset to your company. Call Rapid Recovery to find out just how smooth your next loss can be. Rapid Hotline: Every insurance claim is different but with Rapid Recovery Services the outcomes are all the same. Insured Satisfaction.

3 99 Spring Valley Rd. / P.O. Box 357 / Montvale, NJ Tel: Fax: Rapid Recovery Services is a full-service emergency mitigation and reconstruction company that provides its clients with complete and rapid recovery from property damage loss. In the hours and days following a loss event, it s imperative that a clear line of communication be established between all involved parties and maintained throughout the recovery process. Our clients choose Rapid because our professional staff has extensive experience in loss documentation and reporting, and offers superior expertise in a wide array of recovery services. Emergency Services Museum Quality Structure and Contents Protection Emergency Power & Board Up Custom Moving & Climate Controlled Storage Water Extraction & Pump Out Structural Drying & Dehumidification Dust Containment and Negative Air Pressure Debris Removal & Carting Hazardous Cleanups Restoration Services Interior & Exterior Structure Cleaning Soot and Smoke Residue Removal Contents Cleaning Historic Building Damage Mitigation Custom Architectural Millwork Salvage Lead & Asbestos Abatement Reconstruction and Building Services (Fast Trac EMS Scheduling) Upholstery Cleaning Area Rug Repairs & Cleaning Drapery Cleaning & Restoration Furniture Repair & Refinishing Custom Upholstery Cleaning Wardrobe Dry-Cleaning, Laundering, and Ozone Treatment On-Site Ozone Decontamination Atmospheric Deodorization Consulting Services Reconstruction Appraisals Emergency Loss Inspections & Mitigation Protocols On Site Assessment Infrared Thermal Camera Documentation Psychometric Review Moisture Mapping Detailed Repair Estimates Back-Up Estimates Educational Materials & Seminars Emergency Hot Line: Our Services

4 99 Spring Valley Rd. / P.O. Box 357 / Montvale, NJ Tel: Fax: Servicing Residential, Commercial, Industrial and Government FIRE DAMAGE REPAIR Few disasters wreak havoc on property as quickly and completely as a fire. Fire damage in a residence or business can often create seemingly insurmountable obstacles to recovery. In cases of fire, rapid deployment is essential to stabilize the site before the related releases of toxic chemicals, smoke and water are able to further compound property loss. Immediate requirements may include debris removal, site drying, deodorization, neutralization of chemical processes, corrosion control, and property inventory and removal for restoration. Rapid Recovery Services personnel understand the full and far-reaching effects of fire damage, and are able to address all issues quickly and efficiently, from assessment and reconstruction of structural damage to complete remediation of smoke and soot damage and expert restoration of valuable possessions. SMOKE DAMAGE REPAIR Smoke and soot damage can occur to a property as the result of a fire in the structure itself, or from a fire in adjacent properties or areas (including forest and industrial fires). Either way, smoke is deeply invasive and can carry a broad range of potentially toxic and corrosive compounds. Well over 100 disparate chemical elements have been identified as byproducts of combustion, particularly in complex fires where a range of synthetic materials burn. The property damage issues raised by smoke and soot invasion are many, and require a quick and comprehensive approach to remediation. Smoke damage to property on a chemical level can progress for months following an event if not addressed properly. The Rapid Recovery Services team is expert at halting the insidious effects of smoke damage, and offer a broad base of knowledge in soot removal, cleaning, deodorization, chemical neutralization and complete restoration of upholstery and fabrics, surface finishes and other valuable possessions.

5 99 Spring Valley Rd. / P.O. Box 357 / Montvale, NJ Tel: Fax: Servicing Residential, Commercial, Industrial and Government FLOOD DAMAGE REPAIR For most man-made structures, water is the silent enemy. Whether resulting from a flood, structural or plumbing leaks, or water used in fire suppression, water can cause untold damage to property in a short amount of time and also carries with it the long-term dangers of mold contamination, rot and insect infestation. When a water-related property loss happens, thorough and speedy diagnosis of moisture conditions is critical, followed by structural drying to prevent further damage from occurring. Rapid Recovery Services is well-versed in remediating water damage claims and utilizes thermal imaging technology (infrared thermography) to pinpoint problem spots of moisture retention and mold growth, no matter how small or unexpected. MOLD DAMAGE REPAIR Molds and fungi are found in large quantities everywhere in our world, but require moisture in order to grow. When mold is permitted to grow unchecked inside a residence or business it can cause extensive structural and property damage and may even endanger human health. Often, mold is able to progress unseen inside walls, carpets and other areas provided moisture and a source of nutrients is present. It s estimated that 40% of homes in the U.S. are host to some sort of mold problem. The personnel at Rapid Recovery Services have successfully executed hundreds of mold remediation projects and are skilled at identifying and assessing mold problems, utilizing advanced and non-invasive infrared thermography to find and address mold issues where they occur.

6 Thermal Imaging Moisture Analysis Dehumidification Moisture Mapping Documentation

7 Mitigation Services Board-Ups Pump-Outs Water Extraction Debris Removal Structure & Contents Cleaning Deodorization

8 Commercial, Residential, and Industrial Historic & Custom Property Specialists Building External & Internal Restorations Insurance Appraisals & Estimates

9 Indoor Environmental Services Decontamination Abatements Ventilation Containment & Negative Air