Central Australian College. keep on learning...

Transcription

1 Central Australian College keep on learning... Prospectus 2014

2 2 Welcome Messages Welcome to CAC - Central Australian College where we are committed to making your study experience an enjoyable and a rewarding one. Central Australian College s prime motivation is to allow students to secure their career by offering structured courses designed to assist students build a reputable career path with quality industry based training. Our training facility has been designed specifically to cater for varying types of training with a well equipped computer lab, large class room and practical workshop area for Automotive studies. All facilities are under one roof allowing to be a one stop shop. Our training programs have been designed with the current and future workplace environment in mind, therefore seeking to provide our students with academic support but also assisting in personal welfare and career opportunities. I trust you will have a great experience while studying at CAC and I wish you every success. Sachin Yonzon Director/ CEO Becoming an international student is an exciting and rewarding time of your life, yet a little frightening at the same time. CAC welcomes you with friendly smiles and willing support while you study with us to build a new future for yourself and maybe your family too. Our courses are designed with you in mind. They are planned in easy to understand steps and explained in uncomplicated language perfect for you as an international students. Once you have completed your qualification, your Diploma or Certificate will be recognized by any other nationally registered college or employers anywhere in Australia. Alternatively you might choose to further your education by following a pathway to University through one of our articulation programs. CAC offers individual academic and personal mentoring and support too. All you have to do is let us know you need assistance and we will make arrangements to talk privately about your situation. CAC will become your education partner, study buddy and motivator. I look forward to greeting you at our door. Lesley Blefari Director of Studies

3 3 Contents Welcome 4 Entry Requirements 4 Course overview 5 Diploma of Automotive Management 6 Certificate IV in Business 7 Diploma of Management 8 Advanced Diploma of Management 9 Certificate IV in Marketing 10 Diploma of Marketing 11 Advanced Diploma of Marketing 12 Dual Qualifications 13 Facilities 15 Important Information 16 Recognition of Prior Learning (RPL) and Credit Transfer 19 Student Obligations 20 Student Support Services 22 Occupational Health and Safety 22 Fees payment policy 23 Schedule of Fees 23 Student Code of conduct 24 Complaints and Appeals 25 Fee Refunds 26 Deferring, suspending or cancelling an enrolment 28 Living in Australia 29 School Aged Dependants 31 Privacy 32 ESOS Framework 32 Enrolment Process 32 College Location 34 Decide Right 34 Further Information 34 Application Form 37

4 4 Welcome Entry Requirements Thank you for your interest in Central Australian College. The purpose of this handbook is to introduce you to the services available to you here at our Registered Training Organisation (RTO) and provide you with some general information about our courses and processes. If you have any further questions please do not hesitate to contact us. Academic Requirement Central Australian College provides specialised industry training in a variety of industries and is able to provide Nationally Recognised Training in the following qualifications: Certificate IV in Marketing (BSB41307) Diploma of Marketing (BSB51207) Advanced Diploma of Marketing (BSB60507) Certificate IV in Business (BSB40212) Diploma of Management (BSB51107) Advanced Diploma of Management (BSB60407) Diploma of Automotive Management (AUR50112) A more detailed guide to qualifications can be found within website Central Australian College is equipped with modern style classrooms, library resources, student recreational areas including workshop facilities and computer labs with free access to internet and . Central Australian College are well equipped with modern technology in house workshop for student practical. Central Australian College is a CRICOS Registered Training Organisation (RTO) that meets federal and state educational standards. CAC is regulated by the standards for the NVR RTOs. Central Australian College delivers Nationally Recognised Training package qualifications taught by qualified trainers and teachers to students and trainees. International Students wanting to study at Central Australian College must have satisfactorily completed Australian year 12 or equivalent or have relevant and sufficient work experience. Age Requirement All international students must be at least 18 years of age or above to study at Central Australian College at the time of course commencement. English Language Requirement In order to be eligible for admission to the Institute course, international students must have an IELTS score 5.5. If an applicant cannot produce evidence of a satisfactory IELTS score, the applicant will be required to sit an IELTS test or to enrol in an English (ELICOS) course for an appropriate duration until the applicant achieves the required IELTS score or equivalent

5 5 Course Overview Central Australian College offers the following nationally recognized qualifications. Please refer to the course detail page for detail information. National code CRICOS Course Duration inc holidays Tuition Fee* Material fee* BSB K Certificate IV in Marketing 26 $4,000 $500 BSB J Diploma of Marketing 26 $4,000 $500 BSB G Advanced Diploma of Marketing 26 $5,000 $500 BSB G Certificate IV in Business 26 $4,000 $500 BSB B Diploma of Management 26 $4,000 $500 BSB F Advanced Diploma of Management 26 $5,000 $500 AUR E Diploma of Automotive Management 39 $6,000 $500 * All fees are in Australian Dollar (AU$) and are valid for 2014 and are subject to chnge. Please refer to individual course information for text book and/or material fees if applicable. Please refer to pg 23 for schedule of fees.

6 6 Diploma of Automotive Management National code : AUR50112 CRICOS : E Course Duration : 39 weeks (including holidays) Tuition Fees : $6000 Material Fees : $500 Intake Dates : Jan, April, July & Oct Description This qualification covers the skills and knowledge required to undertake leadership and management roles within the automotive industry. It is suitable for entry into senior management roles in all sectors of the automotive industry. This qualification is intended to prepare new employees or recognise and develop existing workers to perform management roles in the automotive industry. Job outcomes targeted by this qualification include: Automotive Service Manager Parts Manager Business Manager Purchasing Manager Automotive Repair Manager. Operations Manager Entry Requirement 18 years or older IELTS 5.5 or higher; or completion of ELICOS program Satisfactorily completed the equivalent of Australian year 12 or Certificate IV or higher Course Structure Students will need to complete the following 12 units of competency to attain the qualification including 3 core unit and 9 electives units Core Units Unit Code Unit Name AURAEA4004 Manage environmental compliance in an automotive workplace AURAMA4005 AURAMA5006 Elective Units Unit Code BSBWHS501A BSBCUS501C BSBWOR502B BSBFIM501A BSBMGT502B BSBMGT515A BSBADM405B BSBINN502A BSBLED401A Manage Complex customer issues Contribute to business improvement Unit Name Ensure a safe workplace Manage quality customer service Ensure team effectiveness Manage budgets and financial plans Manage people performance Manage Operational Plan Organise Meetings Build and sustain an innovative work environment Develop teams and individuals Course Delivery At CAC courses are delivered for 20 hours per week over 3 days in the classroom, a training workshop and a simulated workplace environment. Pathways from the qualification Further training pathways from this qualification may lead to a relevant Advanced Diploma qualification.

7 7 Certificate IV in Business National code : BSB40212 CRICOS : G Course Duration : 26 weeks (including holidays) Tuition Fees : $4000 Material Fees : $500 Intake Dates : Jan, April, July & Oct Description The qualification is designed for people who want to get into role appropriate for administrative or supervisory role and utilised their skills and knowledge in a variety of business environments. Students will learn to develop teams, establish networks, co-ordinate implementation of customer service strategies, make a presentation, analyse and present research information. Job outcomes targeted by this qualification include: Administrator Project Officer. Entry Requirement 18 years or older IELTS 5.5 or higher; or completion of ELICOS program Satisfactorily completed the equivalent of Australian year 12 or Certificate IV or higher Course Delivery At CAC courses are delivered for 20 hours per week over 3 days in the classroom and a simulated workplace environment. Pathways from the qualification Further training pathways from this qualification may lead to a relevant Diploma qualification and higher. Course Structure Students must complete the following 10 units of competency to attain the qualification including 1 core unit and 9 electives units. Core Units Unit Code BSBWHS401A Elective Units Unit Code BSBCMM401A BSBMKG414B BSBMKG408B BSBRES401A BSBMKG413A BSBLED401A BSBCUS401B BSBCUS403B BSBREL401A Unit Name Implement and monitor WHS policies, procedures and programs Unit Name Make a presentation Undertake Marketing Activities Conduct market research Analyse and present research information Promote product and services Develop teams and individuals Co-ordinate implementation of customer service strategies Implement customer service standards Establish networks

8 8 Diploma of Management National code : BSB51107 CRICOS : B Course Duration : 26 weeks (including holidays) Tuition Fees : $4000 Material Fees : $500 Intake Dates : Jan, April, July & Oct Description This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and combine an informed perspective of specific work requirements with their managerial approaches. Job outcomes targeted by this qualification include: Manager Supervisor Team leader Entry Requirement 18 years or older IELTS 5.5 or higher; or completion of ELICOS program Satisfactorily completed the equivalent of Australian year 12 or Certificate IV or higher Course Delivery At CAC courses are delivered for 20 hours per week over 3 days in the classroom and a simulated workplace environment. Pathways from the qualification Further training pathways from this qualification may lead to a relevant Advanced Diploma qualification. Course Structure Students must complete the following 8 units of competency to attain the qualification. Unit Code Unit Name BSBWHS501A Ensure a safe workplace BSBCUS501C Manage quality customer service BSBWOR502B Ensure team effectiveness BSBFIM501A Manage budgets and financial plans BSBMGT502B Manage people performance BSBMGT515A Manage Operational Plan BSBMGT403A Implement continuous improvement BSBMGT516C Facilitate continuous improvement Based on my previous work experience, Diploma of Management was the relevant course. I m satisfied what I m doing and will make the best use of it when I go back to industry. - Namgay Wangchuk Diploma of Management

9 9 Advanced Diploma of Management National code : BSB60407 CRICOS : F Course Duration : 26 weeks (inciuding holidays) Tuition Fees : $5000 Material Fees : $500 Intake Dates : Jan, April, July & Oct Description This qualification reflects the role of individuals who have senior or managerial responsibilities. They may oversee the work of others or have specialised roles where they do not supervise others but provide strategic leadership. Job outcomes targeted by this qualification include: Manager or Area Manager Department Manager Regional Manager Entry Requirement 18 years or older IELTS 5.5 or higher; or completion of ELICOS program Satisfactorily completed the equivalent of Australian year 12 or Diploma or higher Course Delivery At CAC courses are delivered for 20 hours per week over 3 days in the classroom and a simulated workplace environment. Pathways from the qualification Further training pathways from this qualification may lead to a relevant Advanced Diploma qualification. Course Structure Students must complete the following 8 units of competency to attain the qualification. Unit Code Unit Name BSBMGT605B Provide leadership across the organisation BSBINN601B Manage organisational change BSBMGT616A Develop and implement strategic plans BSBMKG608A Develop organisational marketing objectives BSBMKG605B Evaluate International Marketing opportunities BSBMGT608C Manage innovation and continuous improvement BSBMGT617A Develop and implement a business plan BSBINN502A Build and sustain an innovative work environment

10 10 Certificate IV in Marketing National code : BSB41307 CRICOS : K Course Duration : 26 weeks (including holidays) Tuition Fees : $4000 Material Fees : $500 Intake Dates : Jan, April, July & Oct Description The qualification is designed for people who wish to work in a marketing field and can be utilised in a variety of business environments. Students will undertake marketing activities, address customer needs, implement customer service standards, profile the market and analyse consumer behaviour. Job outcomes targeted by this qualification include: direct marketing officer market research assistant marketing coordinator marketing officer public relations officer. Entry Requirement 18 years or older IELTS 5.5 or higher; or completion of ELICOS program Satisfactorily completed the equivalent of Australian year 12 or higher Course Delivery At CAC courses are delivered for 20 hours per week over 3 days in the classroom and a simulated workplace environment. Pathways from the qualification Further training pathways from this qualification may lead to a relevant Diploma qualification and higher. Course Structure Students must complete the following 10 units of competency to attain the qualification including 4 core unit and 6 electives units. Core Units Unit Code Unit Name BSBCMM401A Make a presentation BSBMKG401B Profile the market BSBMKG402B Analyse consumer behaviour for specific markets BSBMKG408B Conduct market research Elective Units Unit Code BSBMKG414B BSBRES401A BSBMKG413A BSBCUS402B BSBCUS403B BSBMKG412A Unit Name Undertake Marketing Activities Analyse and present research information Promote product and services Address customer needs Implement customer service standards Conduct e-marketing communications

11 11 Diploma of Marketing National code : BSB51207 CRICOS : J Course Duration : 26 weeks (including holidays) Tuition Fees : $4000 Material Fees : $500 Intake Dates : Jan, April, July & Oct Description The qualification is designed for people who wish to work in a supervisory role and can be utilised in a variety of business environments. Students will learn t understand the marketing concept, interpret market trends, implement marketing activities and promote products and services. Students may be new to marketing field or have marketing experience without formal qualifications. Job outcomes targeted by this qualification include: marketing manager marketing team leader product manager public relations manager. Entry Requirement 18 years or older IELTS 5.5 or higher; or completion of ELICOS program Satisfactorily completed the equivalent of Australian year 12 or Certificate IV or higher Course Delivery At CAC courses are delivered for 20 hours per week over 3 days in the classroom and a simulated workplace environment. Pathways from the qualification Further training pathways from this qualification may lead to a relevant Advanced Diploma qualification. Course Structure Students must complete the following 8 units of competency to attain the qualification. Unit Code Unit Name BSBMKG501B Identify and evaluate marketing opportunities BSBMKG506B Plan market research BSBMKG502B Establish and adjust the market mix BSBMKG515A Conduct a marketing audit BSBMKG507A Interpret market trends and developments BSBMKG514A Implement and monitor marketing activities BSBMKG516B BSBMKG513A Best thing I like about studying at CAC is friendly & well-qualified trainers who are always keen to help us. - Bhim Lama Diploma of Marketing Profile International Market Promote products and services to international markets

12 12 Advanced Diploma of Marketing National code : BSB60507 CRICOS : G Course Duration : 26 weeks (including holidays) Tuition Fees : $5000 Material Fees : $500 Intake Dates : Jan, April, July & Oct Description This qualification reflects the role of individuals who provide leadership and strategic direction in the marketing activities of an organisation. They analyse, design and execute judgements using wide-ranging technical, creative, conceptual and managerial competencies. Their knowledge base may be highly specialised or broad within the marketing field. These individuals are often accountable for group outcomes and for the overall performance of the marketing function of an organisation. Job outcomes targeted by this qualification include: marketing director marketing strategist national, regional or global marketing manager. Entry Requirement 18 years or older IELTS 5.5 or higher; or completion of ELICOS program Satisfactorily completed the equivalent of Australian year 12 or Diploma or higher Course Delivery At CAC courses are delivered for 20 hours per week over 3 days in the classroom and a simulated workplace environment. Pathways from the qualification Further training pathways from this qualification may lead to a relevant Advanced Diploma qualification. Course Structure Students must complete the following 10 units of competency to attain the qualification including 4 core unit and 4 electives units. Core Units Unit Code Unit Name BSBMKG608A Develop organisational marketing objectives BSBMKG603B Manage the marketing process BSBMKG607B Manage market research BSBMKG609A Develop a marketing plan Elective Units Unit Code BSBMKG605B BSBMGT605B BSBMGT608C BSBMKG606B Unit Name Evaluate International Marketing opportunities Provide leadership across the organisation Manage innovation and continuous improvement Manage international marketing programs

13 Dual Qualifications 13 Dual Certificate IV Marketing and Business National Code : BSB41307 and BSB40212 Duration : 1 year (52 weeks) Total Fees : $8,000 Course Application Doubling this qualification will provide you hands on knowledge and skills to market and run small business enterprises as well as helping you to upskill from administration level to managerial level. This dual certificate qualification is mainly designed for Small Business Owner, Small Business Manager, Marketing Advisors/ Assistants, Business Sales Manager or Marketing Officer/ Assistant. Course Content A Total of 12 units must be completed- 4 common units from the Certificate IV Marketing and Business, 4 units from the Certificate IV Marketing and 4 units from Certificate IV Business, please check page 10 & 7 respectively. *Students with 80% and above attendance will get a 20 % scholarship as reimbursement at the end of the course. Monthly installment payment scheme if available. Dual Diploma of Marketing and Management National Code : BSB51207 and BSB51107 Duration : 1 year (52 weeks) Total Fees : $8000 Course Application Build your management skills and marketing know-how at the same time. This double diploma teaches you how to manage people and projects, as well as how to identify marketing opportunities and analyse their success. If you have your sights on a team leader or management role with a marketing component, this diploma gives you the ideal combination of skills. Course Content A total of 16 units must be completed - 8 Diploma of Marketing units plus 8 Diploma of Management units, please check page 11 & 8 respectively. *Students with 80% and above attendance will get a 20% scholarship as reimbursement at the end of the course. Monthly installment payment scheme if available Dual Advance Diploma of Management and Marketing National Code : BSB60407 and BSB60507 Duration : 1 year (52 weeks) Total Fees : $10,000 Course Application The Double Advance Diploma of Management and Marketing program is ideal for people with some background in management or marketing, either having completed a certificate or diploma level course or with experience working in management and/or marketing position. The dual qualification covers advanced topics that will help students identify emerging business opportunities, design and implement organisational change and conduct strategic planning. Students will also undertake high level subjects including marketing processes, strategic management, leadership and finance. This combined Management and Marketing program cover advanced topics such as emerging business opportunities, organisational change and strategic planning. The Marketing component of the course is focused on high level subjects including marketing processes, strategic management, leadership and finance. Course Content A total of 12 units must be completed- 4 units common to both qualification, 4 units from Advance diploma of Management and 4 units from Advance Diploma of marketing, please check page 9 & 12 respectively. *Students with 80% and above attendance will get a 20 % scholarship as reimbursement at the end of the course. Monthly installment payment scheme if available

14 14 Start with Dual Certificate IV in Marketing and Management (BSB41307 and BSB40212) + Upgrade with Dual Diploma of Marketing and Management (BSB51207 and BSB51107) + Advance with Dual Advance Diploma of Management Marketing (BSB60407 and BSB60507) Duration : 3 years Total Fees : $23,000 Course Application This qualification package will be a one time opportunity to become specialized in marketing management. Know how to plan, implement and monitor marketing as well as management practices and become a Marketing Guru in any industry. You will learn from basic to advance skills in team management, leadership, promotional practices, operations, marketing along with budget and financial plan. If you wish to be more specialized, you can directly enroll in University for further degrees. **Students with 80% and above attendance will get a 20 % scholarship as reimbursement at the end of the course. Monthly installment payment scheme if available (put $18000+additional cost)

15 15 Facilities Classrooms Internet and Computer Access All classrooms are air-conditioned and are furnished with appropriate classroom furniture and equipment for effective learning to take place and to reflect a simulated workplace environment. There is shared access to computers and internet for student use within the college. This use is limited to ensure all students are able to use the facility and internet access is limited. It will enable you to conduct research and access web based s during college hours. Practical Room (Automotive Workshop) Practical class is located in same building where the entire course is conducted. It is well equipped, which will provide trainees with practical knowledge of workshop practices and procedures, specific to the Automotive Industry. Trainees will learn how to service, repair and diagnose faults in motor vehicles. Orientation & Enrolment Student Lounge The College provides a student lounge area within the building for students to relax, meet others, and converse in English. The area is also used as an area to find information on social activities, and other general information related to international students living in Australia. Orientation is conducted prior to the commencement of the course. Its purpose is to fully inform new students of most aspects of life at the College and to provide an introduction to studying, Melbourne s costs of living, transportation, facilities, banking and accommodation. In addition College staff will be introduced, a tour of the College and the local area will take place and an opportunity to ask questions will be given.

16 16 Important Information Working in Australia Australian Immigration laws allow students to work for a limited number of hours whilst studying on a student visa in Australia. Students can currently work 20 hours per week during the college study time and full-time during holiday. However, work is not always easy to find and under no circumstances can students rely on income earned in Australia to pay tuition fees. Students are not permitted to work if it interferes with their study. Fee refund if the College defaults on delivery of qualification In the unlikely event that the college is unable to deliver your course in full, you will be offered a refund of any unused portion of the tuition fee paid to date. The refund will be paid to you within 14 days on which the course ceased being provided. Alternatively, you may be offered enrolment in an alternative course by the College at no extra cost to you. You have the right to choose whether you would prefer a full refund of course fees, or to accept a place in another course. If you choose placement in another course, we will ask you to sign a document to indicate that you accept the placement. If the College is unable to provide a refund or place you in an alternative course the Tuition Protection Services (TPS) provided by the government will place you in a suitable alternative course at no extra cost to you. Finally, if TPS cannot place you in a suitable alternative course, the TPS will attempt to place you in a suitable alternative course or, if this is not possible, you will be eligible for a refund as calculated by the TPS Fund Manager. Please refer to page 22 for Overseas Student Refund Policy for full details. Change of Provider The National Code 2007 restricts the capacity of students to change providers prior to completing six months of their principal course. Central Australian College will not allow students to transfer to another provider within six months of the commencement of their principal course of study in circumstances where the transfer would be detrimental to their training plan. Students wishing to apply for a letter of release will need to complete the Application for Letter of Release, available from the College. There is no cost for applying for a letter of release; however students will need to contact DIAC to seek advice on whether a new visa is required. All applications will be assessed on the basis of the College s Transfer of Student Policy, Conditions of Enrolment, the training plan and declaration submitted by the student in their application. Students must include documented evidences supporting circumstances or reasons for seeking a release letter with the application. Student under aged of 18 All students studying at CAC - Central Australian College must be at least 18 years of age at the time of arrival in Australia or else provide evidence that they will turn 18 when they arrive in Australia. Prospective students applying for a course, who are under 18 years or age at the time of application, must have their application signed by their parents or legal guardian in order for their application to be considered. School Aged Dependants If you are to be accompanied by any school aged dependant s you are required to ensure that they are enrolled in a school. The options are enrolling in a Government or Private School. In both cases you will be required to pay any fees. Access and equity policy The college Code of Practice includes an access and equity policy. This document is available on request. It is the responsibility of all staff to ensure the requirements of the access and equity policy are met at all times. Course Delivery A number of approaches to course delivery are used by the College staff. Course delivery approaches may include: teacher led classroom delivery, workshops, practicals, seminars, tutorials and supervised study. During the class time, students will be expected to participate by, for example, answering questions, giving opinions, demonstrating tasks, working with others in groups, making presentations and role playing situations. Delivery is in the classroom, a training workshop, and simulated workplace environment. Delivery is a minimum of 20 hours per week over 3 days. Course Assessment A number of approaches to course assessment are used by the College staff. Assessment approaches may include: observations of performance in class, practical demonstrations, workshops, case studies, projects, assignments, presentations, role plays, written tests and exams and work-based assessment. Students will be notified in advance of the time and form of any assessment. Students will be given an opportunity for at least one reassessment for any competencies not achieved on the first attempt. Orientation & Enrolment Orientation is conducted prior to the commencement of the course. Its purpose is to fully inform new students of most aspects of life at the College and to provide an introduction to studying, Melbourne s costs of living, transportation, facilities, banking and accommodation. In addition College staff will be introduced, a tour of the College and the local area will take place and an opportunity to ask questions will be given.

17 17 Arrival Assistance An airport pick-up service is available to arriving students, upon request. This is usually undertaken as part of a meet and greet service, and usually requires at least one week s notice to the College by to admin@cac.vic.edu.au, prior to the student s arrival. Accommodation Assistance CAC don t has its own accommodation facilities for overseas students to stay when they first arrive in Melbourne. CAC can however refer to appropriate accommodation providers upon request. Please send an to admin@cac.vic.edu.au or contact student services for referrals. Use of Personal Information Information is collected during your enrolment in order to meet the college obligations under the ESOS Act and the National Code 2007; to ensure student compliance with the conditions of their visas and their obligations under Australian immigration laws generally. The authority to collect this information is contained in the Education Services for Overseas Students Act 2000, the Education Services for Overseas Students Regulations 2001 and the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students Information collected about you during your enrolment can be provided, in certain circumstances, to the Australian Government and designated authorities and, the Tuition Protection Services (TPS). In other instances information collected during your enrolment can be disclosed without your consent where authorised or required by law. It is a requirement under the (Standards for NVR RTOs) 2012, that students can access personal information held by the College and may request corrections to information that is incorrect or out of date. Apply in writing to the Operations Manager if you wish to view your own records. Qualification to be issued Students completing all assessment requirements for a qualification will be awarded a certificate corresponding to the completed course. Students completing assessment requirement for part of a qualification will be awarded a Statement of Attainment Pathways Graduates of the Central Australian College may seek credits to the relevant degree programs in Australia Universities. The College has no special arrangements with any Australian University and there is no guaranteed entry into University programs.

18 18 Helpful Contacts Fire, ambulance and police emergency Ring 000 for Fire, Police or Ambulance in any life-threatening emergency. For a mobile phone, ring 112 Hospitals and Medical Issues The Alfred, Ph Austin Hospital, Ph Royal Children s Hospital: (03) Royal Women s Hospital: (03) St Vincent s Hospital: (03) Refer to Yellow Pages directory or visit website for services near you Translating and Interpreting Service Phone Life Line 24 hour Counselling Services Phone Solicitors/ Lawyer The College Of Arbitrators & Mediators Australia Level 1/ 190 Queen St Melbourne Ph: (03) Victoria Legal Aid Study in Australia Youth Central Relevant legislation A range of legislation is applicable to all staff and students. Information on relevant legislation can be found at the following websites. Educational services for overseas students (ESOS): Occupational Health & Safety: Equal opportunity: RTO & CRICOS registration: Department of Immigration and Citizenship: Education and Training reform Act: Privacy Act 2000: Youth Central: It is the responsibility of all staff to ensure the requirements of relevant legislation are met at all times. Refer to the websites indicated, or contact the college if you require further information. There maybe additional, course-specific, legislation that is relevant. Information about this legislation will be communicated during the course.

19 19 Recognition of Prior Learning (RPL) and Credit Transfer Competency-based training places emphasis on the workplace application of attained knowledge and skills - not how long spent in training or the amount of knowledge acquired in a formal learning environment. You may be able to shorten the length of your chosen course by measuring your skills acquired through work or life experiences, or through qualifications obtained from formal studies or training. Australian Qualifications and Statements of Attainments that have been issued by any other Registered Training Organisation (RTO) will be recognised by the Central Australian College and you will not be required to complete these units again. To apply for Credit Transfer students must be able to present their original Qualification or Statement of Attainment with National codes and titles that match the current course a student is enrolled. Where a student has gained skills and knowledge from sources such as life experience, work experience, and other related learning experiences, they may be able to demonstrate their competence in required skills and knowledge by completing a Recognition of Prior Learning application. This requires the students to provide detailed explanation of how the learning was gained and provide evidence of how such skills and knowledge meet the detailed requirements of the Unit of Competence recognition is being applied for. Please contact the college for further information and application forms.

20 20 Student Obligations Overseas Student Health Cover All international students are required by the Department of Immigration and Citizenship (the DIAC) to maintain Overseas Health Cover (OSHC) for the duration of their student visa. The OSHC premium cover must be paid before a student visa is issued usually at the same time as the tuition fees. The cost of OSHC will be indicated on your letter of offer. OSHC is also charged on a pro-rata basis for shorter courses. If you already have a valid OSHC at the time of enrolling in a course at CAC, you will need to provide proof of the same to the college. It is your responsibility to renew your OSHC and provide college with a copy. OSHC contributes to the cost of medical expenses while in Australia. Overseas student health cover (OSHC) is a health insurance that provides cover on the costs for medical and hospital care which international students may need while in Australia. OSHC will also pay for most prescription drugs and emergency ambulance transport. In general, the OSHC entitles you to free hospital cover and 85% of standard doctor s fees. Central Australian College preferred health provider is BUPA. If you have requested OSHC through CAC, we will organize this for you. BUPA website also provides valuable information in OSHC ( You can refer to this website to find out precise information on: The range of services covered by this provider What reimbursements you may be entitled to The location where you can meet representatives Application forms How to lodge a claim Our International Support Officers can assist you with procedures for ordering your membership card online, or advice on lodging applications. If you require emergency medical attention, public hospital emergency departments are available. If you require medication, pharmacies or chemists are the place to go. In Australia, pharmacists are not able to given certain medications unless prescriptions are available from the doctor. Therefore, it is important to see the doctor to obtain certain medications. You can find out more about purchasing OSHC at Full Time Study Australian law requires International students to study a full time study load. A full-time study load is normally a minimum of 20 hours per week for at least 40 weeks each calendar year or continuous 12-month period. Attendance International students are required to meet their attendance requirement. If your attendance drops below 80% over any study period the College is required to review your involvement, counsel you, implement an intervention strategy. If your attendance is unsatisfactory and you have unsatisfactory academic progress you will be reported to DIAC. Change of Address Upon arriving in Australia you are required to advise the Institute of your residential address and telephone number and of any subsequent changes to your residential address. This is extremely important. Under Section 20 of the Education Services for Overseas Students (ESOS) Act 2000 the Institute is obliged to serve a notice at your last known address if you breach a student visa condition relating to attendance or academic performance. The Institute may also send warning notices to you which are aimed at helping prevent breaches of your visa conditions. It is your responsibility and in your own interests to ensure that you always update your address details at the Institute to ensure you receives important information about your course, fees and possible breaches of your student visa. You may also find additional information on student visa issues which is available on the DIAC web site at

21 21 Academic Progress If you do not have satisfactory academic progress you will be reported to DIAC which will lead to cancellation of your visa. Unsatisfactory academic progress is defined in the ESOS legislation as failing more than 50% of units in any two consecutive study periods. A study period is one term (10 weeks) of the academic year. The academic year consists of a total of four terms. A failure in more than 50% of units in one study period will trigger a review of academic progress by the Institute and the implementation of an intervention strategy. Failing a unit means being assessed as Not Yet Competent for a completed unit. In order to have the best chance of maintaining satisfactory progress you must: Attend all theory and practical classes and pay attention to the work and activities undertaken in class Study the theory and practice the skills that are taught in class Ensure that you are present for all assessment activities scheduled by the teachers Make an appointment with the student contact officer if you are having any difficulties with your studies In addition to the above minimum requirement the college will implement counselling procedures and an intervention strategy when your trainer think you may be in danger of not meeting the requirements. Counselling and intervention may be triggered by any of the following events: Failure to achieve competence key units in a study period Failing two or more core units in any study period

22 22 Student Support Services Being an international student is exciting, but it can also be challenging. The college has a designated Student Support Officer who can be approached to gain advice on academic and personal issues. The Student Support Officer offers professional and confidential advice in areas where they can help. All the service provided by student support for student welfare is free of cost. They can also provide links to external sources of support where the college is not qualified. The types of common issues that the Student Support Officer is able to provide support are: Academic issues: Students are able to gain advice and support in ensuring they maintain appropriate academic levels. All students progress is monitored and guidance and support provided where non satisfactory results are identified. Personal/ Social issues: Students have access to the Support officer through normal College hours (9 am - 5 pm). Accommodation: The college is able to refer students to appropriate accommodation services and are always available to discuss any issues or concerns a student may have with their accommodation arrangements. Medical Issues: Student Administration will always have an up to date list of medical professionals within access from the college location and any student with medical concerns should inform the student support officer who will assist them in finding a doctor. Social Programs: The student support officer will occasionally organise social events that allow all students enrolled with the college to mingle and socialise. These events may range from cultural and sightseeing events, to dinners, excursions and sporting events. Beside these, student support will provide following related information services. They are: Visa Information Electronic Confirmation of Enrollment Requests for Letters Student ID Cards Enrollment matters Orientation Information Airport Reception Temporary Accommodation Social and Adjustment Difficulties Welfare Issues Family Support Complaints and Appeals Information Visa Related Matters Referrals to External Agencies or Other Support Services School and Program Policies Safety and Security Information Student support Services recommends that students make contact as soon as there is a need. Usually more time means more options will be available. Occupational Health and Safety The college complies with all relevant Occupational Health and Safety legislation. All college staff will actively take steps to identify hazards that could cause harm to participants in the learning environment. Where possible, staff will take action to remove or control these hazards, and will report the hazard to the appropriate on site personnel. Where practicable, students must take responsibility for their own health and safety and that of their fellow students. This means students must follow all safety rules, procedures and the instructions of college staff. of college staff.

23 23 Fees Payment Policy a. The initial tuition fee as stated in the offer letter must be paid in advance before the start of the course to confirm the place Central Australian College. b. Central Australian College will not receive more than 50% of the student s total tuition fee for a course before the student begins the course unless the course has less than one study period. A study period at Central Australian College is a period of 11weeks. c. Central Australian College will not require any remaining tuition fees earlier than two (2) weeks before the start of the student s second study period. d. You must pay the College the course fee as detailed in the Student Agreement, unless a payment arrangement is made with the College. Payments not paid in accordance with the agreed Payment Plan or by the agreed due date will incur a late fee of $50 per week. In addition Central Australian College reserves the right to take any action it deems necessary if you fail to pay your fees as agreed in the Student Agreement. e. Tuition fees are payable to Central Australian College by a bank draft or telegraphic transfer (or other approved payment options) in Australian dollars made payable to Central Australian College. All fees paid by credit card will incur an additional fees of 2.0% f. Students who do not pay their fees by the due date and fail to do so in a timely manner will not be issued with a timetable or able to access classes until fees are paid. The inability to attend classes may result in students having to repeat missed work and/units. g. Continued unpaid fees will result in the automatic cancellation of a student s enrolment at the end of any appeals process. International students are required to demonstrate to the Australian Government sufficient funds to cover their studies in Australia. As such, financial hardship is not considered grounds for appeal. h. The Course Fees cover only tuition fees. All other charges such as text books, equipment and enrolment fees are additional cost. You will need to ensure that you have sufficient funds to cover the additional cost that will be charged. i. The tuition fee charged to the student will remain the same provided the student remains enrolled in the same course. If the student changes course a new tuition fee will apply. j. If the student s visa status changes (e.g. becomes a temporary or permanent resident), the student will continue to pay full overseas student fees for the duration of the enrolled program. k. The College does not accept liability for any fees paid to an agent or third party in relation to an application for enrolment. l. The College reserves the right to engage any third party to recover any outstanding fees payable to the College. The cost to the College of engaging a third party to recover such outstanding fees will be charged to the student. Schedule of Fees The table below lists a schedule of Fees charged by Central Australian College to students where applicable. Fee Type Amount* Application fee (not refundable) A$250 Overseas Student Health Cover (OSHC) 2014 Unit Repeat Fee A$200 RPL Fee Enrolment Variation Fee A$100 Administration Fee A$150 Late Payment Fee Urgent Service Fee A$50 Bank Transfer Fee A$30 Airport meeting A$150 Accommodation Placement fee A$100 Credit Card surcharge 2.0 % Homestay Fee A$495 per annum for single $300 per unit A$50 per week Depends on specific arrangements * Fees are subject to change without notice. Please contact student administration for updated fees and charges.

24 24 Student Code of Conduct Student Conduct Students are required to follow all rules of the college and the instructions from staff representing the college. Students are required to act in a non discriminatory manner at all times and respect the rights of other students, staff and visitors. Students are also required to adhere to academic rules and regulations as directed by the college or its representatives. Where a student is found to have acted in a way that the college deems to be misconduct, the college may implement disciplinary action in the form of suspension or cancellation of a student s enrolment. The purpose of the Student Code of Conduct is to ensure that there is a peaceful and conducive study and work environment at the college for all students and staff. This Student Code of Conduct applies to all students of the college, across all courses. Student Rights: All students have the right to: Be treated fairly and with respect by Institute staff and other students Learn in an environment free of discrimination and harassment Learn in a supportive and stimulating environment in which to pursue their goals Have access to counselling if desired or required Privacy concerning records that contain personal information, subject to statutory requirements Be given information about assessment procedures at the beginning of the subject/competency/ module and progressive results as they occur Lodge a complaint without fear of retaliation or victimisation Student Responsibilities: All students have a responsibility to: Treat other students and college staff with respect and fairness. Follow any reasonable direction from a member of the college. Refrain from swearing, drinking and eating in classrooms and other learning areas Behave responsibly by not littering, harassing fellow students or staff, damaging, stealing, modifying or misusing the college s or other student s property. Behave responsibly by not being under the influence of drugs and alcohol. Refrain from using mobile phones, pagers or any other electronic devices that may disrupt classes. Attend all scheduled classes Do all assessment tasks and examinations honestly, and not engage in plagiarism, collusion or cheating. Follow normal safety practices, including wearing approved clothing and protective equipment and following both written and verbal directions given by the college staff. Not to behave in a way that would offend, embarrass or threaten others Not engaged in behaviour of bullying and harassment. Comply with all lawful regulations, rules or procedures of the College that pertain to them. Breach of Conduct A Student breach of conduct occurs when a student behaves in a manner (but not limited to) described below: Assaults, attempts to assault or threatens a person on the College premises. Acts contrary to Equal Opportunity practices of the College which is committed to the prevention and elimination of discrimination on the grounds of:»» Age»» Impairment»» Industrial activity»» Lawful sexual activity»» Marital status»» Physical features»» Political belief or activity»» Pregnancy»» Race»» Religious belief or activity»» Sex»» Status as a parent or a carer Personal association (whether as a relative or otherwise) with a person who is identified by reference to any of the above attributes. Disobeys or disregards any lawful direction given by an officer of the college Acts dishonestly or unfairly in connection with an examination, test, assignment or other means of assessment conducted by the college Deliberately obstructs any teaching activity, examination or meeting of the college