10 Big Data Insights for HR and Training

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1 10 Big Data Insights for HR and Training Kellye Whitney Associate Editorial Director Chief Learning Officer magazine #CLOwebinar

2 10 Big Data Insights for HR and Training Karie Willyerd Vice President of Learning and Social Adoption SuccessFactors Heather Maitre CEO Global Insights #CLOwebinar

3 Ten Big Data Insights for HR & Training Dr. Karie Willyerd SVP Learning & Social Adoption SuccessFactors Heather Maitre Founding Partner Global Insights

4 What is Big Data? Big data is a collection of data from traditional and digital sources inside and outside your company that represents a source for ongoing discovery and analysis. Forbes 9 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

5 Data Is Pulled From Many Sources 10 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

6 Five Ways Big Data Can Add Value Overall 1. Transparency 2. Improvement opportunities 3. Segmentation 4. Decision making 5. New products & services Source: Mckinsey; 11 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

7 Where Are You? 12 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

8 Bersin Analytics Maturity Model 13 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

9 Why Big Data Is Important to HR & Learning 14 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

10 Evaluation vs Big Data: The Size of the Question 15 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

11 All people decisions at Google are based on data and analytics. Laszlo Bock, Google

12 Ten Insights to Consider for HR & Learning

13 1. Where Should We Be Placing People? Where is growth? Skills needed? Graduation trends? Salaries? Attrition? 18 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

14 2. How Can I Source Better? Social networks? Skills profiles? Endorsements? Passive candidates? 19 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

15 3. Can We Match Mentors to Proteges? Gaps match strengths? Socially compatible? Near peer? 20 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

16 4. Who Is Going to Succeed? (And How Can We Help?) Early markers like pipeline? Onboarding? Manager meetings? 21 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

17 5. What Courses Affect Performance the Most? 1. General or job specific? 2. When? 3. Different effects? 4. Change over time? 22 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

18 6. How Should I Distribute My Promotion Budget? 1. High vs. low tenure 2. High potentials? 3. Attrition effect? 23 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

19 7. What Manager Behaviors Predict Retention? What would Google do? Fewer items? Predictive traits unique to our organization? Business impact? 24 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

20 8. Can We Predict Employee Sentiment? Social networks? Exit analysis? Increased fraud risk? 25 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

21 9. How Do I Benchmark? Embedded in software? Incorporated in analysis strategies? Both internal and external? 26 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

22 10. How Do We Hire & Keep High Potentials? Best mix of potential? Identify prior to hire? Alerts on failure to thrive? Identification accuracy over time? 27 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

23 How Do I Get Started With Big Data? 1. Link to strategy 2. Devote some headcount to planning and analytics 3. Determine the state of technology at your company 4. Get some good tools 5. Find the pockets 6. Hire a data scientist 7. Be curious and ask interesting questions 28 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

24 The First Step: Strategy What is your HR or learning strategy? How often do you adjust it? Do you have a talent strategy? How does it affect what you report? How you plan your budgets? What big data insights will yield the most results for your company? 29 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

25 Strategic Talent and Learning Workshops Big Data & HR Strategy & Roadmapping The 2020 Workplace Budget Constrained? Do It Yourself! 30 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

26 Thank You Karie Willyerd Heather Maitre 31 SuccessFactors Proprietary and Confidential 2014 SuccessFactors, An SAP Company. All rights reserved.

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