Buxton & High Peak Security Services Ltd. Providing Professional Security Solutions Nationwide since 1969

Transcription

1 Professional Consultancy Services In today s high risk environment of Global threat the challenges to business have never been greater. Whilst we would all agree that safety and security are of paramount importance both at a personal and business level, the priorities of commerce are equally challenging and the pressures to succeed ever demanding. Securing your assets can become a difficult balance between business efficiency and security, with potential costs often outweighing losses and the unexpected incident compromising profit margins, costing time and generally damaging business interests. Under these circumstances it is difficult for any organization to gauge the levels of security resource to be deployed at any given time. All organizations operate with only finite levels of management and labour resource which can on occasion become stretched, diminishing the capability to respond to every challenge and routine. Therefore BHPSS offers a portfolio of Security Consultancy services designed to augment your day to day security management requirements whether your requirements are for full policy implementation, special projects or on going support and monitoring. Our objective is to save you time and resources in a format that can be controlled at you discretion. Risk Assessment Service Integration Management Facilities Management Efficacy & Status Testing Criteria & Performance Monitoring Security Surveys Contractor Management Security policy Design & Implementation Staff Awareness Training Project Management Equipment Specification Security Audits Management Reports Investigations

2 Professional Manned Guarding Services In order to provide customer satisfaction and a successful operation any Manned Guarding assignment must be carefully researched adequately resourced and constantly managed. The management team at BHPSS have a vast experience of the research implementation and daily monitoring of Commercial Manned Guarding projects. This experience gained over many years at the highest levels within all three market segments of the commercial security industry enables the company to offer a wide diversity of expertise either within the structure of the service provided or individually on demand. BHPSS approach all our Guarding assignments as a unique project applying exacting standards whilst ensuring a flexible approach to customer requirements. Below are a number of key features essential to successful assignment management. Professional Risk Assessment. Incisive and Relevant Assignment Structuring. Honest and Accurate Cost Appraisal. Effective and Flexible Budgetary Control Agreed Criteria & Performance Standards Prompt and Accurate Reporting Dependable and Informed Consultancy Swift and effective problem resolution Direct Management Support Personnel Expertise Innovation Total Integrity

3 Integrated Security & Services Solutions BHPSS have over 40 years experience of providing a wide variety of service solutions to a diverse customer base throughout Great Britain. Our approach to customer requirements is to be able to provide a global solution to service requirements whatever and wherever they may be providing a single point of contact and performance standards. In every instance we will ensure that we have fully and precisely evaluated customer requirements in order that we can provide the best possible professional service and expert management. Our objective is to innovate ways in which we can provide efficiencies and save valuable time and financial resources on behalf of our customers. This may include creating synergies between the various service roles such as combining Cleaning and Security. With many years experience of service management and consultancy our customers can be confident that BHPSS can deliver bundled or grouped services to the same exacting standards as we have consistently achieved in the delivery of single services. Integrated Services may incorporate: Security Consultancy & Management Manned Guarding Services Cleaning Services Grounds Maintenance & De Icing Void Premises Security & Maintenance Weighbridge & Reception Duties Security Response Services Risk Management Security Status Testing/ Reporting Building & property Status Inspections / Reporting Cash Collection and Handling Secure Document/ Parcel collection & delivery Mail Room Services Key Holding & Response Mobile Patrol Lone Worker Protection Stewarding Events Security Door Safe & Corporate Operations Concierge & Security Receptionist Services Ancillary Services CCTV & Access Control Installation and Maintenance Intruder Alarm Installation & Maintenance Secure Document Destruction IT Media Destruction Secure Storage Secure Vehicle Storage Surveillance & Investigations Maintenance BHPSS are accredited for Mobile, Key holding and Manned Guarding services For more information regarding this service please contact our Office at any time on

4 Professional Mobile Patrol Services BHPSS will offer all our customers a free risk assessment and an honest appraisal of security needs allowing our Client s to make an informed and incisive decision regarding appropriate security measures and budgeted expenditure. Where there may be a low to medium risk of crime, the BHPSS Mobile Patrol Service may prove to be the ideal security measure to ensure the integrity of your property and business. Designed to deter criminals and report all matters of concern whilst you are not in attendance Mobile Patrols can meet your requirements at a fraction of the cost of Static Manned Guarding. Whilst the SIA Licensed BHPSS mobile Officer will check every location of concern creating an incorruptible electronic record of the time location and date, inspections will also be made on doors, windows, plant, machinery and vehicles. Arriving in monitored and tracked vehicles our Officers are fully supported by our 24 hour BS7958 control room Supervisors. The service can be designed to your own precise specifications providing protection for your property, offering peace of mind for your staff and creating an instant link with the emergency services. A highly Visible Crime Deterrent Flexible and Responsive Low Cost and Effective Security Electronically Monitored Patrols Radio Controlled Total Incident Management Prompt and Accurate Statistical Reporting Dependable and Reliable Swift Emergency Response Early Notification of Maintenance Issues Staff Escort Opening and Lock up Service BS7499 BS7958 BS7984 For more information regarding this service please contact our Office at any time on

5 Professional Key holding & Response Solutions BHPSS have been providing high quality and reliable key holding and response services for over 40 years, within the Industrial, Commercial and domestic market segments. Operating fully within the Association of Chief Police Officers (ACPO) requirements and regulations, BHPSS can offer a front line emergency response service for your home or business. Whilst your premises and valuables may well be protected by an intruder alarm and Police response, the responsibility to attend following alarm activations is never convenient. Attending late at night in all weather conditions may also present a hazard to the attendee where attendance has to be made as a lone respondent. In certain circumstances where there has been an intrusion to your premises lone access can even present a danger to your health and well being. BHPSS offer a highly professional emergency response service designed specifically to remove the responsibility, inconvenience and potential danger from your key holder. Whilst linking a Police response facility to your emergency procedures is hugely beneficial maintaining the high standards and targets associated with the retention of this facility can be difficult and in some circumstances daunting. Therefore, reliability of response and adherence to the stringent administration procedures are vital to the success of the protection of your property. With 42 years of hands on experience and a comprehensive response infrastructure BHPSS have the professionalism and capability to be able to ensure that your premises are secure and that all procedures are fully observed throughout the response and administration procedure. Our highly experienced response team are fully supported by our 24 hour control facility and are comprehensively trained to deal with all eventualities whilst responding quickly and effectively to any alarm activation. Liaising with the Police and your Alarm Receiving Centre (ARC) BHPSS Officers will ensure that false alarms and intrusions are dealt with in accordance with your own precise instructions. Our comprehensive service can include emergency repairs, engineer access, emergency services liaison, full reporting procedures and accompanied site attendance. The one thing that BHPSS will never do is leave your premises insecure or unattended. Therefore, if you are seeking peace of mind and an effective and low cost front line emergency response and management service we can help. With BHPSS you can be assured of total peace of mind. For an immediate no obligation consultation with our trained and qualified security professionals simply contact us on our head office telephone number today.

6 Professional Cash Services Established in 1969 BHPSS have been providing high quality Cash services for over 40 years. Working in full accordance with BS EN ISO 9002 our customers may be assured of the most exacting standards and the utmost integrity. As a measure of our commitment to high standards BHPSS have been a prominent member of the B.S.I.A. for many years. The fundamental priority of B.S.I.A is the maintenance of high standards within the Security Industry. Enforcing a rigorous code of practice on member companies the B.S.I.A are able to ensure on going and consistent standards of excellence. All BHPSS staff are fully screened to BS7858 and as a Security Industry Authority approved contractor for Manned Guarding services all BHPSS staff hold a current relevant S.I.A. licence. Professional Risk Assessment. Cash Collection & Delivery. Car Park Cash Collections. Car Park Management Services. Cash Processing & Administration. Strong Room Cash Storage. Mail Collection & Delivery. Secure Destruction Documents Media Hardware Secure Storage Effective and Flexible Budgetary Control Agreed Criteria & Performance Standards BHPSS are accredited for Mobile, Key holding and Manned Guarding services Total Integrity

7 Professional Events Management BHPSS have been providing high quality services for outdoor events projects for over 40 years. We are able to provide Security Officers, Stewards, Commissionaires, Car Parking and Traffic Control Personnel, Cashiers/ Cash services, Door Safe and Events Management for all types of Outdoor or Indoor Events including Weddings and Functions throughout Great Britain and Ireland. Agricultural Shows & Antique Fairs County Shows & Sporting Events Classic Car Events/ Auctions & Major Exhibitions Pyrotechnic displays Weddings & Private Functions Corporate Events Festivals, Fairs & Carnivals One day events, Extended durations & Touring Events Small venues to Major Events BS8406 BHPSS are accredited for Mobile, Key holding and Manned Guarding services BHPSS approach each event as a unique & challenging project. BHPSS services are specifically designed to meet the particular needs of our client working in strict accord with a carefully agreed assignment plan. This painstaking approach to customer service will include a pre assignment implementation plan, Health & Safety Risk Assessment and agreed criteria & performance monitoring standards. BHPSS will provide continuous customer liaison and support from beginning to end via our highly experienced Events Management Team. For more information regarding this service please contact our Events Manager at any time on

8 BHPSS Professional Security Installations In order to provide customer satisfaction and a successful installation any project must be carefully researched adequately resourced and expertly designed. The Technical management team at BHPSS have a vast experience of the development and installation of Commercial Security Systems. This experience gained over many years within the corporate and commercial market sector enables the company to offer a wide diversity of expertise within CCTV, Access Control and Alarm Installations. Combining experience, high technical ability and knowledge the BHPSS technical team will ensure that our system designs match your system requirements precisely Whatever the requirement or circumstances BHPSS can meet your needs from a small discreet security system to complex and demanding multi level applications. Providing in built reliability, flexibility and future proofing the customer can expect a high performance system fully supported by a comprehensive and all emcompassing management consultancy and maintenance service. BHPSS provide an all encompassing approach to your security issues and our dedicated team of qualified and highly experienced industry professionals will afford all due time and attention to anlysing your requirements and innovating relevant and cost effective solutions. Taking care to ensure that your representatives are fully informed of all recommendations and proposals BHPSS will manage your project from inception, through to installation, commissioning, training and after care and maintenance. CCTV Access Control Panic Alarms Door entry systems Capital Installations & Barriers Seismic Detection ANPR Covert Installations Fully Integrated Security systems

9 Combined Community Security Response Services Who s watching your premises tonight? In a highly competitive market place it is fair to state that most commercial and public organisations are primarily concerned with their own highly important core business activities. In a perfect world we would all wish to be unhindered in our concentration on creating a successful organisation. Unfortunately we live in a world where on occasion crime may interrupt this concentration and the consequences of crime may impact significantly upon operations, management time and ultimately financial well being. Whilst undeniably effective, security Technology Installations and static Manned Guarding services can be costly. Often these traditional deterrents may not be wholly proportionate to the specific risk of crime. Therefore, BHPSS have designed a service which draws upon the undoubted strengths of both technological and manned security applications and combines these into a powerful, effective and low cost service. Utilising the strengths of existing security measures within the business community and linking this to a highly flexible combination of Technology and Manned Guarding BHPSS are able to provide a highly responsive and flexible crime deterrent. This cost effective service can detect crime quickly, instantly reporting directly to the emergency services via a human interface. In addition to early detection the service can attend the potential crime scene within minutes ensuring a physical presence and deterrent. In many instances this swift intervention can prevent a crime and provide the Police with vital information deterring future criminality and ensuring that your premises are safe and secure. Additional benefits include accurate and instant report compilation, witness statements and remedial action without the need for your own direct attendance. This service is effective proportionate and can be easily integrated into existing security measures such as alarm installations and key holding response. BHPSS will provide a free initial assessment and consultation helping you to decide on the level and cost of the service. Is there a better way to meet the high cost of securing your premises?

10 Professional Lone Worker Monitoring and Response All employers have a legal duty of care to their employees under the Health & Safety at Work Act 1974 Section 2, whether at their normal place of work or whilst carrying out their duties on third party or remote premises. BHPSS operate a lone worker monitoring service 24 hours per day 365 days each year which is designed to offer a safe yet uncomplicated means of ensuring the safety of your employees Utilising existing telecommunications systems there is usually no initial investment and operating costs can be minimal. BHPSS have over 40 years experience of protecting lone workers throughout Great Britain. Therefore, when things go wrong you can be absolutely assured that BHPSS have the experience and expertise to respond immediately, decisively and effectively dealing comprehensively with every eventuality throughout the monitoring period no matter what time of day or night. Unlike most lone monitoring services the BHPSS system can be designed to meet your own specific requirements operating flexibly and incorporating a detailed monthly review of service quality. Providing a free initial consultancy service you can be assured that BHPSS will ensure the best possible protection for your workers minimising the risk to health & safety Apart from ensuring the health & safety of your staff the BHPSS service can also help to protect your assets and improve the efficiency of your core activities. Benefits include: Employee safety Instant reporting Reductions in lost time Improved employee morale Incident support Reductions in loss or damage to assets For more information regarding this service please contact our Office at any time on

11 Professional Cleaning Services BHPSS apply the same exacting and measured standards to our cleaning contracts as we do to all our service assignments. Our team of highly experienced industry professionals will ensure that we fully understand your precise requirements and a rigorous survey will be carried out at every premises before we formulate our detailed plan of action. This will incorporate a health and safety risk assessment, C.O.S.H.H. assessment and P.A.T. testing of all equipment to be utilised. Once we have agreed the best possible assignment plan we will provide training for all operatives dedicated to your project before they are deployed. Raising a written quality and performance standard our supervisors will audit every function and every operative to ensure that the required standards are met if not exceeded each month. This comprehensive documentation will be collated by our senior management and compiled into a monthly performance status report for presentation to your representative. Any non conformities in performance, supply or contract management support will be highlighted, discussed and an action plan to rectify will be set for resolution prior to the next monthly meeting. By this exacting standard we aim to provide 12 monthly reports of satisfaction and success, delivering high quality and consistency throughout the contract term Sample Services Commercial Contract Cleaning Industrial Contract Cleaning Office Cleaning Domestic Cleaning Grounds Maintenance Combined Security & Cleaning Services Carpet Cleaning Kitchen Cleaning Crime scene Cleaning Compliance & Standards Qualified Health & Safety Assessors C.O.S.H.H., C.H.I.P., P.A.T S.I.A. approved contractor BS EN ISO 9001/ NSI Gold Contractor Staff Screening to BS7858 BICS trained Personnel Fully resourced Materials and Consumables Supply Waste Management BHPSS are accredited for Mobile, Key holding and Manned Guarding services

12 Professional Maintenance Services BHPSS apply the same exacting and measured standards to our grounds maintenance contracts as we do to all our service assignments. Our team of highly experienced industry professionals will ensure that we fully understand your precise requirements and a rigorous survey will be carried out at every premises before we formulate our detailed plan of action. This will incorporate a detailed and professional health and safety risk assessment. Once we have agreed the appropriate service level we will provide an on going maintenance plan designed to meet you needs to the highest standard within a clearly defined financial budget. Raising a written quality and performance standard our supervisors will audit every function and every operative to ensure that the required standards are met if not exceeded each month. This comprehensive documentation will be collated by our senior management and compiled into a monthly performance status report for presentation to your representative. Any non conformities in performance, supply or contract management support will be highlighted, discussed and an action plan to rectify will be set for resolution prior to the next monthly meeting. By this exacting standard we aim to provide 12 monthly reports of satisfaction and success, delivering precisely the result required. Sample Services Integrated Maintenance Programmes Mowing & Scarifying Walkway & Patio Cleaning Weeding & Edging Sweeping & Cleaning Leaf & Litter clearance Trimming & Hoeing Moss & Algae treatment Planting & Bedding Compliance & Standards Qualified Health & Safety Assessors C.O.S.H.H. S.I.A. approved contractor BS EN ISO 9001/ NSI Gold Contractor Staff Screening to BS7858 Uniformed Staff Fully resourced Materials and Consumables Supply Waste Management BHPSS are accredited for Mobile, Key holding and Manned Guarding services

13 About BHPSS Established in 1969 by a former Police Officer the company was formed specifically to fulfil the requirements of a group of prestigious Global customers with operations within the vicinity of Buxton. Since that time the company has progressed in a pre planned and coordinated manner, expanding operations throughout the North of England and now throughout Great Britain, offering high quality Manned Guarding and allied services to a prestigious and growing Client portfolio. The provision of a high quality service to our customers is our prime concern and the successful and professional execution of this obligation is considered to be the key factor to the continued success and growth of the company. A long established and wholly owned organisation BHPSS are currently expanding operations throughout Great Britain in a carefully coordinated fully financed programme. During 44 years of service delivery experience BHPSS have recognised the importance of offering a range of high quality and flexible services. BHPSS are constantly seeking to innovate and realise cost and efficiency savings on behalf of our satisfied customers. Whilst it is the fundamental objective of the company to offer an unparalleled Security service, we are equally conscious of the huge potential in terms of cost reduction and efficiencies that can be realised through the integration of operations and by making synergies between the various services offered by BHPSS. Managed Integration BHPSS may also be able to assist with the integration or bundling of a range services. Our 40 year history of managing people provides us with a wealth of experience within the project management of personnel services. There are a number of ways in which this approach can help our customers realise cost and efficiency savings. Synergies Often there are potential synergies existing within the services that we provide on behalf of our customers. For example there are occasions where Manned Guarding operations are under utilised or where the perceived threat of crime is reduced. In these circumstances Security Officers can provide dual services. SIA Approved Contractor-SIA Passport status-nsi Gold BSIA NOEA-BS EN ISO 9001:2009- BS BS BS Safe Contractor UKAS QM For Manned Guarding Mobile and Key holding services For more information regarding this service please contact our Office at any time on