Massage Therapy Program Handbook A Health Science Program

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1 Massage Therapy Program Handbook A Health Science Program

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5 Table of Contents Welcome to the Massage Therapy Program... 4 Program Approvals/Certifications...4 Program Requirements...4 Required Text...5 Bookstore...5 Criminal Background Check...5 Program Objectives...7 Program Content...7 Clinical Skill Program Content...8 Clinical Skill Hours:... 8 Practical Exams:... 9 Required Duties:... 9 Grading Policy...9 Student Progress Cards and Reports:... 9 Grading and Work Ethic Scale Work Ethic Scale Examples General Policies Attendance, Tardies, and Absences - Unexcused Absence Policy and Make-up Requirements: Fire Drills/Disaster Drills: Smoking: Telephone Usage - Cell Phone Use Equipment, Supplies, Furniture - Computer use Instructor Access: Confidentiality: Classroom Procedures Assignments: Trailguide to the Body Student Workbook: Assessments: Group projects: Oral Presentation: Final Exams:

6 Grievance Procedure (OCPS CTE Student Handbook): Required Certificates: Uniform/Dress Code Student ID s: Responsible Conduct: Cheating/Plagiarism: Student Insurance: Alcohol/Drugs: Notes Form Requiring Student Signatures Welcome to the Massage Therapy Program Welcome to the Massage Therapy Program. We are proud to know that you have chosen Orange County Public Schools as a stepping-stone to your massage therapy career. This is an important phase in your life and we hope to make it meaningful and productive for your future. This handbook has been designed to guide you throughout your chosen program. During the General Campus Orientation, you were provided a District Student Handbook and a District Code of Conduct as well. You will find requirements, policies, and expectations for successful completion of your chosen program. We advise you to become familiar with the guidelines, requirements, and policies. It is your responsibility to understand these if you are to optimize your educational experience. If you have questions about the handbook, or if you feel a particular concern is not addressed, do visit with your instructor. We all wish you a very successful academic experience. Program Approvals/Certifications Westside Tech: Florida Board of Massage, Florida Department of Education Winter Park Tech: Florida Board of Massage, Florida Department of Education Program Requirements Students must be at least 18 years old with a High School Diploma, GED, or higher. Proof of graduation is required. 4

7 Students who do not have a college degree are required to take an academic placement test covering math, reading, and language. Students in Massage Therapy program must have scores on the Test of Adult Basic Education (TABE) of 10 in Reading, 9 in Math, and 10 in Language prior to completion of the program. Vocational Preparatory Instruction is available at no cost. Details of times and locations of the TABE testing are in a separate handout. Required Text Your Instructor will provide you with a Syllabus that will include the textbook requirements. Bookstore The bookstore at each tech center stocks textbooks required by the programs, plus a limited selection of school supplies. T-shirts, hats, mugs and other items with the school logo may also be available. Books are only sold to campus students unless otherwise authorized by the school Director or designee. The campus maintains a schedule of both day and evening hours of operation. Financial aid students on a book deferment must bring back ALL books unopened and materials unused to cancel their deferment within the first five days of school. Any books or materials used will be the responsibility if the student and will have an outstanding fee until paid in full. Refunds or exchanges for books may be processed under the following specific circumstances: A receipt must be provided by the customer. The book must be new (no markings, no broken binding, no imprints on the cover). All requests for book refunds must occur within 30 days of purchase. Refunds are made by check within 10 days of book return. A refund/exchange is authorized if a class is cancelled, and then only if the books are in saleable condition as described above Criminal Background Check A criminal background check is required. The form for the Florida Department of Law Enforcement (FDLE) background check can be found in the Admissions Office. Please read the following important notice from the Department of Health concerning prior criminal history and ability to be licensed. Section , Florida Statutes Important Notice for Initial Licensure Applicants and Renewals: Effective July 1, 2012, Section , Florida Statutes, provides that health care boards or the department shall refuse to issue a license, certificate or registration and shall refuse to admit a candidate for examination if the applicant: Has been convicted of, or entered a plea of guilty or nolo contendere to, regardless of adjudication, a felony under Chapter 409, F.S., (relating to social and economic assistance), Chapter 817, F.S., (relating to fraudulent practices), Chapter 893, F.S., (relating to drug abuse prevention and control) or a similar felony offense(s) in another state or jurisdiction unless the 5

8 candidate or applicant has successfully completed a drug court program for that felony and provides proof that the plea has been withdrawn or the charges have been dismissed. 1. Any such conviction or plea shall exclude the applicant or candidate from licensure, examination, certification, or registration, unless the sentence and any subsequent period of probation for such conviction or plea ended: a. For the felonies of the first or second degree, more than 15 years from the date of the plea, sentence and completion of any subsequent probation; b. For the felonies of the third degree, more than 10 years from the date of the plea, sentence and completion of any subsequent probation; c. For the felonies of the third degree under Section (6)(a), F.S., more than 5 years from the date of the plea, sentence and completion of any subsequent probation; 2. Has been convicted of, or entered a plea of guilty or nolo contendere to, regardless of adjudication, a felony under 21 U.S.C. ss (relating to controlled substances) or 42 U.S.C. ss (relating to public health, welfare, Medicare and Medicaid issues), unless the sentence and any subsequent period of probation for such conviction or pleas ended more than 15 years prior to the date of the application; 3. Has been terminated for cause from the Florida Medicaid program pursuant to s , F.S., unless the candidate or applicant has been in good standing with the Florida Medicaid program for the most recent 5 years; 6

9 4. Has been terminated for cause, pursuant to the appeals procedures established by the state or from any other state Medicaid program, unless the candidate or applicant has been in good standing with a state Medicaid program for the most recent 5 years and the termination occurred at least 20 years before the date of the application; 5. Is currently listed on the United States Department of Health and Human Services Office of Inspector General's List of Excluded Individuals and Entities. Program Objectives This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Health Science career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Health Science career cluster. The purpose of this program is to prepare the student to sit for the state approved exam to become a Licensed Massage Therapist in the State of Florida. Program Content The content includes but is not limited to the theory and practice of massage, theory and practice of hydrotherapy, hygiene, practice demonstration, human anatomy and physiology, legal aspects of massage practice, allied modalities, leadership and human relations skills, health and safety, CPR, and employability skills. The program content includes assignments, hands-on activities, tests and e-activities that correspond to lectures and reading assignments in the textbooks. A list of maximum time requirements for each chapter is provided during orientation. It is important that students maintain the schedule. OCP Course Number Course Title Course Length SOC Code A HSC0003 Basic Healthcare Worker 90 hours B MSS0205 Massage Therapist hours MSS0206 Massage Therapist hours

10 After successfully completing this program, the student will be able to perform the following: 01.0 Demonstrate knowledge of the health care delivery system and health occupations Use oral and written communication skills in creating, expressing and interpreting information and ideas Describe the importance of professional ethics and legal responsibilities Demonstrate an understanding of and apply wellness and disease concepts Demonstrate the importance of health, safety, and environmental management systems in organizations and their importance to organizational performance and regulatory compliance Recognize and respond to emergency situations Recognize and practice infection control procedures Use information technology tools Explain the importance of employability skill and entrepreneurship skills Demonstrate knowledge of blood borne diseases, including HIV/AIDS Demonstrate mathematics and science knowledge and skills Demonstrate language arts knowledge and skills Demonstrate personal money-management concepts, procedures, and strategies Solve problems using critical thinking skills, creativity and innovation Describe the roles within teams, work units, departments, organizations, interorganizational systems, and the larger environment Demonstrate leadership and teamwork skills needed to accomplish team goals and objectives Exhibit an understanding of the principles of the theories of therapeutic massage and demonstrate the proper techniques of massage manipulations Exhibit an understanding of the principles of the theory of hydrotherapy and use hydrotherapy modalities Demonstrate safety and health practices that are conducive to the hygiene of massage therapist and the client/patient Demonstrate knowledge of the Florida Massage Practice Act and the rules of the Board of Massage Therapy (Chapter 480, F.S., Chapter 64B7) Explain the use of allied studies related to massage therapy Demonstrate an understanding of human anatomy and physiology as related to the practice of massage therapy Demonstrate knowledge of basic business practices and standards. Clinical Skill Program Content Clinical Skill Hours: Each student is required to document hands on massage treatments, to complete the program. Students will be assigned a treatment record book to be signed by all client volunteers, this will be handed in at the end of the program, it is suggested that students make copies of this material as it creates a client base for reference once licensed. Required documented massage treatments are as follows: 8

11 Qty 30, 10 min chair massages Qty 10, 30 min body wraps (5 herbal, 5 Qty 4, 15mi) paraffin treatments mud) Qty 4, 30 min salt scrubs Qty 30, 50 min full body massages Qty 4, 30 min hot/cold contrast Qty 5, 50 min hot stone massages treatments Practical Exams: Two formal practical exams will be given as a gateway to other modalities. Chair massage and full body massage. Chair massage is worth 50 points and Full Body Massage is worth 100. These are the only graded practical exams, all other practical assessments for treatments will be informal. Required Duties: Students of the program will be rotated through a series of classroom and clinical duties. These are required as a part of the program as they outline responsibilities that would be found in the massage workplace. These duties include: Laundry Answering the phone Receiving clients General office duties Booking appointments Managing clinical schedules Stocking shelves Supply ordering Inventory General light cleaning Sanitizing and maintenance of massage equipment Delivering documents Receiving shipments of supplies Heavy cleaning, disposal of trash and building maintenance will be handled by the appropriate department on campus. Grading Policy Student Progress Cards and Reports: At the end of each marking period (9 weeks), the instructor will complete a report card. This represents an overview of the student s growth. It emphasizes course/program achievements as well as student attendance, work ethic and skills. Intervention for a student making unsatisfactory progress will be initiated at the midpoint of each nine weeks by the instructor to ensure appropriate student progress and achievement. Students study under a competency-based system and are graded as competency requirements are satisfactorily completed. The following modified Orange County Public Schools approved grading scale is used to report student achievement. The formula to determine each student s grade is calculated each grading period using this calculation 65% of the grade is coursework in the career certificate program and 35% of the grade is based on the professional work ethic. The grading policy will be covered in more detail during the campus orientation. 9

12 Grading and Work Ethic Scale Grade Percentage Work Ethic Definition A Outstanding progress B Above Average Progress C Average Progress D Lowest Acceptable Progress F Below 60 0 Failure Work Ethic Scale Examples Trait Attendance Personal Characteristics Teamwork Appearance Attitude Productivity Organization Communication Cooperation Respect General Policies Sample of Appropriate Behavior Attends class, arrives/leaves on time; notifies instructor in advance of a planned absence. Displays loyalty, honesty, trustworthiness, dependability, reliability, initiative, self-discipline, and self-responsibility. Respects the rights of others, respects confidentiality; is a team worker; is cooperative; is assertive; displays a customer service attitude; seeks opportunities for continuous learning; demonstrates mannerly behavior. Displays appropriate dress, grooming, hygiene, and etiquette. Demonstrates a positive attitude; appears self-confident; has realistic expectations of self. Follow safety practices; conserves materials; keeps work area neat and clean; follows directions and procedures; completes assignments on time, makes up assignments punctually; participates. Displays skills in prioritizing and management of time and stress; demonstrates flexibility in handling change. Displays appropriate nonverbal (eye contact, body language) and oral (listening, telephone etiquette, grammar) skills. Displays leadership skills; appropriately handles criticism, conflicts, and complaints; demonstrates problem-solving capability; maintains appropriate relationships with supervisors and peers; follows chain of command. Deals appropriately with cultural/racial diversity; does not engage in harassment of any kind. 10

13 Attendance, Tardies, and Absences - Unexcused Absence Policy and Make-up Requirements: The OCPS Career & Technical Education Student Handbook policy will be upheld in the Massage Therapy program. (See OCPS CTE Student Handbook.) Currently students in the full time day program must complete 24 hours per week in the classroom to be eligible to receive 6 hours online credit for completion of the required modules. Full time students not completing required modules or logging into the site regularly will not be given the online credit hours. Students must sign the attendance form on the front desk with the time of arrival and departure, and clock in using the fingerprint identifier. If there are any difficulties or a time is incorrect, inform the instructor in writing. All students must clock out and leave the building for lunch. All late entries and early outs must be made up. The student must call the classroom and leave a message if they will be unable to make an appointment in the clinic, so that arrangements can be made. Any no shows/no calls will result in points being deducted from the Work Ethics portion of the Student Progress report. Fire Drills/Disaster Drills: Regulations require that fire drills, bad weather drills, and lockdown procedures be held periodically throughout the school year. Each drill has specific procedures and warnings that will be taught to your class by the instructor. Please take note of the following guidelines: Every drill is to be taken seriously. A drill can take place at any time. All students should follow the exact procedures for each drill. Students should follow the lead of their teacher so that they will be in compliance with the drill and know the routine in case of an actual event. To turn in a false alarm is a criminal offense. Smoking: Smoking is not allowed on any campus per regulations of Orange County Public Schools. Telephone Usage - Cell Phone Use: Cell phones need to be in the silent mode. Emergency calls can be sent to the Campus Main number. Students may only use the cell phones during designated breaks or at lunch. Students are required to ask any clients receiving treatments to turn off their cell phones. Equipment, Supplies, Furniture - Computer use: Computers are the property of OCPS and students must respect the district s policies outlined in the student handbook. They are not for personal use. No s, blogging, or personal surfing. Printers are for school work only. Be frugal when using paper and ink. Remove personal items from computer desks when not in use. No food or drink around the computer desks. Headsets are permitted. Digital music devices are encouraged during independent study periods only. 11

14 Instructor Access: Westside Tech: 7:40am 9:00pm Mon thru Thu 7:40am 2:20pm Fri (Office Hours) Winter Park Tech: 7:30am 3:00pm Mon, Tue, Thu 7:30am 2:30pm Wed & Fri Confidentiality: Federal legislation (HIPAA) protects the confidentiality of medical information and patient rights. Massage therapists must follow the HIPAA requirements. Students should not discuss client information with family members or others. Gossip about clients, facilities, and co-students is considered a breach of confidentiality and the student can be withdrawn from the program. Classroom Procedures Assignments: Assignment sheets can be found on the classroom computers, on the website. The assignment sheets outline the requirements for each chapter including hands-on assignments and readings from the books. Only the e-assignments and chapter tests are recorded in the grade book and are averaged to determine the grade for that chapter. Group projects, oral presentations and practical exams will be separate. Students are expected to read the material and be prepared to participate during discussion sessions. Trailguide to the Body Student Workbook: Students will be expected to complete this workbook. Workbooks are turned into the instructor for grading when complete, not at the end of each module. Assessments: Winter Park Tech: Exams will be taken in class on Tuesdays. Westside Tech: Exams will be taken on-line at the website. Tests for each chapter are found under Course Documents/chapter #. Only the chapter test score will be recorded not the pre-test. A score of 75% or above is passing; all failed exams may be retaken at the end of the program with no penalty. Group projects: Projects will be assigned in conjunction with modules; these include a complete business model with marketing materials, policies and procedures, insurance and licensing information. This information will be beneficial to the student once they become licensed. In addition, students will be asked to create a 3D clay model of 100 major muscles on a specialized manikin Each muscle on the manikins will checked to determine correct origin, insertion, proportion and relationship to surrounding muscles. In all group projects students will be graded on proficiency by the instructor and teamwork/participation skills by peer evaluations. An average of these two scores determines the students individual grade for that project. Oral Presentation: Students are required during relevant modules or prior to exit of the program to research and present a pathology report and a massage modality report to the other members of the class. This project will include a PowerPoint presentation with definitions and a written report with references in APA format. Details of the requirements of this presentation and a grading rubric will be provided. 12

15 Final Exams: At the end of the program a final exam will be given. This exam will cover all the sections of the program. Questions will be multiple choice, the same format as the required Florida State Board of Massage authorized licensing examination. Grievance Procedure (OCPS CTE Student Handbook): A student is encouraged to resolve an issue at the classroom level. If there is no resolution at the classroom level, the student may present the concern to the counselor. If a satisfactory solution is not reached, then the issue is regarded as a grievance. Steps to be followed regarding a student grievance are the following: 1. The student must state the grievance in written form to the appropriate school administrator. 2. Within five school days, the appropriate administrator will meet with the student. The student will be afforded the opportunity to state his/her view and to present evidence of witnesses. A decision will be made. 3. Within five school days of the initial meeting a student may appeal the outcome of that meeting to the technical center senior director who will schedule a meeting with the student within two weeks. A decision will be made. 4. If the student is not satisfied with the decision, he/she may further appeal to the associate superintendent or designee who will convene an impartial board to review the grievance and render a final decision. 5. If the grievance is not settled to the student s satisfaction at the local level the student may contact: The Council on Occupational Education, 7840 Roswell Road, Suite 325, Atlanta, GA Telephone number: Required Certificates: as a requirement of the OCPS Health Science Core, the Florida Board of Massage and the Department of Education, students must receive certificates in CPR, HIV/AIDS, First Aid and Prevention of Medical Errors. Each of these will be taught during the program. However, if a student misses a day that is needed for a required certification in CPR or First Aid, the student must make up the training. Make up arrangements for this training will be determined on an individual basis. It may require an outside source of qualified instruction to meet the district, state and national board requirements. Only the American Heart Association s Basic Life Support for Healthcare Providers and Heartsaver First Aid courses will be accepted. If an outside source must be utilized, the student will be responsible for the cost of the course and must agree to provide a copy of the certificate upon completion. Students with current AHA certificate documentation may present the original certificate instead of retaking the course, provided the certificate does not expire prior to the student exiting the Massage Therapy program. The original certificate will be photocopied for the student s record. Students failing to earn these certificates will not be allowed to graduate. 13

16 Uniform/Dress Code Campus Attire: All students in the Massage Therapy program are required to wear a uniform. Hospital scrubs of any style are acceptable, no jeans or regular pants. The color for your program will be identified during the program orientation. Please purchase at least two sets, as they need to be clean and unwrinkled each day. It is important to look and act professionally at all times. Only closed toed shoes and clogs are acceptable. No perfume or cologne, No jewelry (except earrings and watch), No hats, No long nails or nail polish, No visible body piercing- includes tongue (ear piercing is acceptable) Bathing Suits: All students are required to participate in receiving massage treatments during the program, unless medically contraindicated. Students should bring a bathing suit or suitable clothing that will get wet and dirty, with products from the treatments learned in class, in preparation for treatments. Student ID s: Students must wear ID s at all times, while on the massage table the student must have their ID readily available. Consequences for not following Dress Code: Students not adhering to the dress code will be asked to leave the facility and only return when dressed appropriately. Absences will have to be made up. Responsible Conduct: Students are expected to conduct themselves in an acceptable manner and reflect the individual goals and the purpose of Orange County Public Schools. The Center Director has the responsibility to immediately notify the appropriate law enforcement agency when any student under his or her jurisdiction violates the law. The Orange County School Board Code of Student Conduct will be enforced. All Massage Therapy students will receive a copy during orientation. Cheating/Plagiarism: Cheating or plagiarism on any classroom or clinical work assigned is considered a serious offense. Plagiarism is the act of copying someone else s work and presenting it as your own. This would include copying directly from textbooks, other references, an Internet Site, or other students work. It is a form of cheating and will result in the same consequences as cheating. All incidents of cheating and/or plagiarism will result in a zero for that assignment and a written anecdotal in the student s record. A second offense results in automatic dismissal from the program. Student Insurance: All technical students must purchase school accident insurance or provide proof of insurance that covers them while in school-related activities. For a nominal fee a student may purchase 24-hour coverage. Insurance requirements must be taken care of upon registering for the program. Alcohol/Drugs: The Orange County Public School Drug-Free School Act is covered in the OCPS CTE Student Handbook. (See OCPS CTE Student Handbook) 14

17 Notes 15

18 16 Massage Therapy Student Handbook

19 Form Requiring Student Signatures Print Student Name Student Number I, the undersigned, have read and understand the following sections as written in the Massage Therapy Program Handbook and do agree to abide by the policies as written: (initial each section below) Policies/Requirements Attendance Policy Agreement Dress Code Requirement Grading Policy Student Signature Date Witness Signature (if required) Date 17

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