Training Guide for Delaware Practitioners and Pharmacists Delaware Division of Professional Regulation Prescription Monitoring Program

Size: px
Start display at page:

Download "Training Guide for Delaware Practitioners and Pharmacists Delaware Division of Professional Regulation Prescription Monitoring Program"

Transcription

1 Training Guide for Delaware Practitioners and Pharmacists Delaware Division of Professional Regulation Prescription Monitoring Program August 2014 v1.7

2 Contents Contents 1 Document Overview... 1 Purpose and Contents System Overview... 2 About the RxSentry Prescription Monitoring Program Accessing RxSentry... 3 Request an Account... 3 Log In to RxSentry... 6 Password Expiration... 7 Change Password... 8 Reset Password... 9 Delegate Accounts... 9 Linking Delegate Accounts... 9 Deactivating Delegate Accounts Log Out of RxSentry Session Timeouts Using RxSentry Rx Query Search History Query Multiple State Query View Query Status Assistance and Support Technical Assistance Administrative Assistance Document Information Copyright Notice and Trademarks Disclaimer Formatting Conventions Version History Change Log Copyright Health Information Designs, LLC i

3 Document Overview 1 Document Overview Purpose and Contents The RxSentry serves as a step-by-step training guide for RxSentry users performing queries of the DE PMP database. It includes such topics as: Creating query requests Viewing query request status Generating reports Copyright Health Information Designs, LLC 1

4 System Overview 2 System Overview About the RxSentry Prescription Monitoring Program RxSentry is the prescription monitoring program used by the Delaware Department of State, Division of Professional Regulation (DPR) to collect data on ALL Schedule II, III, IV, and V controlled substances dispensed in the State of Delaware or for patients residing in Delaware. This is made possible by the Delaware Code of Federal Regulations, Part 1308, which states: The Code of Federal Regulations, Title 21 under Part authorizes the Delaware Division of Professional Regulation (DPR) to establish and maintain a program to monitor the prescribing and dispensing of all Schedule II, III, IV and V controlled substances by professionals licensed to prescribe or dispense these substances in Delaware. The purpose of this legislation is to improve the State's ability to identify and stop diversion of prescription drugs in an efficient and cost effective manner that will not impede the appropriate medical utilization of licit controlled substances. 16 Del. C.. Code Ann requires dispensers to submit to DPR, by electronic means, information regarding each prescription dispensed for a controlled substance. The data collected will be used in the prevention of diversion, abuse, and misuse of controlled substances through the provision of education, early intervention, and enforcement of existing laws that govern the use of controlled substances. Copyright Health Information Designs, LLC 2

5 Accessing RxSentry 3 Accessing RxSentry Request an Account DPR grants system access accounts to authorized users so that they may look up, view, and print controlled substance dispensing information on specific recipients directly via user name and password. Authorized users licensed in Delaware may request a user account to access information in the system. Authorized users are limited to the following: Practitioners (excluding veterinarians) who hold a valid Delaware controlled substance registration Delaware-licensed professional counselors of mental health and chemical dependency professionals Delaware-licensed pharmacists Access is granted to individuals only not to clinics, hospitals, pharmacies, or any other healthcare facility. Perform the following steps to request an account: 1 Open an Internet browser window and type the following URL in the address bar: The following window is displayed: 2 From the Practitioner & Pharmacist section of the menu, click Register. Copyright Health Information Designs, LLC 3

6 Accessing RxSentry 3 After reading the terms and conditions, click the check box indicating that you have read and understand the terms and conditions. A message similar to the following is displayed: 4 Click the Registration Website link. A login window is displayed: 5 Type newacct in the User Name field. 6 Type welcome in the Password field. 7 Click OK. Copyright Health Information Designs, LLC 4

7 Accessing RxSentry The User Access Request Form is displayed: 8 Complete the fields on this form, noting that required fields are indicated with an asterisk (*). 9 Click Accept & Submit. If information is incomplete or missing, a message is displayed indicating which fields must be corrected before your access request form can be submitted. If all information has been properly supplied, a completed access request form is displayed, along with a prompt to print the form. Print the form if desired. The DE PMP program staff will review your application and verify the information. You may be contacted if additional information is required. If you are approved for an account, you will be notified via two separate s. The first will contain a temporary password and instructions for accessing the system, and the second will contain your personal identification number (PIN) that you will use to identify yourself if you need assistance from the HID Help Desk. You will be required to change the temporary password immediately when you first attempt to access the system. If you are denied access to the system, you will receive an with the reason for the denial. If you have been approved for a delegate account, a master account holder will need to activate your account before you can request data from the PMP database. See the Linking Delegate Accounts topic for more information. Copyright Health Information Designs, LLC 5

8 Accessing RxSentry Log In to RxSentry Note: If you have forgotten your RxSentry user name or password, please call the HID help desk. After three (3) unsuccessful login attempts, your account will be locked for 30 minutes. Perform the following steps to log in to RxSentry: 1 Open an Internet browser window and type the following URL in the address bar: 2 From the Practitioner & Pharmacist section of the menu, click Login. A login window is displayed. 3 Type your user name in the User Name field. 4 Type your password in the Password field. 5 Click OK. The left side of the window contains the RxSentry menu, and the right side of the window contains the results of the menu function selected. Copyright Health Information Designs, LLC 6

9 Accessing RxSentry Password Expiration The first time you log in to RxSentry, and when your password expiration date is reached, a message will display indicating that you must change your password. Your new password must meet the following requirements: Cannot be a password you have used within the previous two-year time frame Must be at least eight (8) characters in length and contain at least one (1) uppercase letter, one (1) lowercase letter, and one (1) number Must not contain the characters & : ; $ % ' " \ < > ( ) +!?, ^ * Click OK on the message window, and the following window is displayed: Perform the following steps: 1 Type your current password in the Current Password field. 2 Type your new password in the New Password field, using the information displayed on this window as a password selection guideline. 3 Type your new password again in the Confirm New Password field. 4 Click Submit. If the new password is accepted, a message displays indicating that the password change was successful. If the new password is not accepted, the message indicates that another password must be selected. Once your new password has been accepted, a message displays indicating that you are required to log in using your new password. 5 Click any function, such as Rx Query. A login window is displayed. 6 Type your user name in the User Name field. 7 Type your password in the Password field. 8 Click OK. The RxSentry home page is displayed. Copyright Health Information Designs, LLC 7

10 Accessing RxSentry Change Password If you wish to change your password before it expires, you may do so by performing the following steps: 1 Log in to RxSentry. 2 Click Change Password. The following window is displayed: 3 Type your current password in the Current Password field. 4 Type your new password in the New Password field, using the information displayed on this window as a password selection guideline. 5 Type your new password again in the Confirm New Password field. 6 Click Submit. If the new password is accepted, a message displays indicating that the password change was successful. If the new password is not accepted, the message indicates that another password must be selected. Once your new password has been accepted, a message displays indicating that you are required to log in using your new password. 7 Click any function, such as Rx Query. The login window is displayed. 8 Type your user name in the User Name field. 9 Type your password in the Password field. 10 Click OK. The RxSentry home page is displayed. Copyright Health Information Designs, LLC 8

11 Accessing RxSentry Reset Password Account access will be denied upon three (3) failed login attempts. If you forget your password and/or you are locked out of the PMP system, you can call the HID Help Desk to have your password reset. For HID Help Desk contact information, see the Technical Assistance topic. Note: You will need your account PIN when contacting the Help Desk. Delegate Accounts It is the responsibility of the master account holder to activate delegate accounts by linking them to the master account and to deactivate delegate accounts by removing them from the master account. These functions are only available to master account holders authorized to activate and manage associated delegate account holders. Linking Delegate Accounts Perform the following steps to link delegate accounts: 1 Log in to RxSentry. 2 Click Delegate Accounts. All delegate accounts currently associated with your master account are displayed in the Currently Linked to Delegate Accounts section of this window. Delegate accounts that have been approved and are awaiting master account association are displayed in the Link Additional Delegate Accounts section of this window. For each delegate account holder, the last/first name, user group, user ID, and agency are displayed. Copyright Health Information Designs, LLC 9

12 Accessing RxSentry 3 Click to select the desired delegate account. Notes: To quickly locate a specific delegate account holder, type the delegate s last name and/or first name in the appropriate fields and then click Search. You may enter full or partial text in either of these fields. To clear your search results and display all available delegate accounts, delete your search criteria in the Last Name and First Name fields, and then click Search. 4 Click Remove/Add. A window similar to the following is displayed, illustrating that the delegate account has been linked to your account: Deactivating Delegate Accounts Perform the following steps to deactivate delegate accounts that should no longer be associated with the master account: 1 Log in to RxSentry. 2 Click Delegate Accounts. Copyright Health Information Designs, LLC 10

13 Accessing RxSentry All delegate accounts currently associated with your master account are displayed in the Currently Linked to Delegate Accounts section of this window. 3 Hold down the [Ctrl] key while clicking the name of the delegate account holder you wish to deactivate. 4 Click Remove/Add. A window similar to the following is displayed, illustrating that the delegate account has been deactivated: Copyright Health Information Designs, LLC 11

14 Accessing RxSentry Log Out of RxSentry To ensure your login credentials (user name and password) are not used by an unauthorized individual to access RxSentry, it is important that you log out of the system when you have completed your session. To do so, click Log Out from the RxSentry menu, and then close your Internet browser. Note: Clicking Log Out closes your session and allows you to re-enter the system by simply supplying your password. If you do not plan to use the system for a period of time, click Log Out, and then close ALL open Internet browser windows to prevent another user from inadvertently attempting to access your session. Session Timeouts Session timeouts occur following one (1) hour of inactivity in the system, and the following message is displayed: Perform one of the following actions: If you wish to log in with the same user name, type your password in the User Password field, and then click Submit; Or If you wish to log in with a different user name, close ALL open Internet browser windows, and then log in again. You will be prompted to enter both your user name and password. Copyright Health Information Designs, LLC 12

15 Using RxSentry 4 Using RxSentry Rx Query This function is used to create queries that are used to report information about recipient usage of controlled substances. Perform the following steps to create a query: 1 Log in to RxSentry. 2 From the home page, click Rx Query. You may query any recipient who is a current or prospective patient, but before you can view the results of the query, you must authenticate the query by indicating the query is for a valid reason and that you have the potential to provide a service to the recipient who is being queried. Note: Without selecting the I accept the above conditions check box, you will not be able to access the User Query window. 3 Select the I accept the above conditions check box. Copyright Health Information Designs, LLC 13

16 Using RxSentry 4 Complete the information on the User Query window, using the field descriptions in the following table as a guideline: Field Name Recipient Name Last Recipient Name First Gender Target DOB Within County Selection Zipcode selection Dispensed Timeframe From Usage (Required) Type the recipient s last name. You may use the Begins with or Sounds like options if the actual last name is not known. You may also search for a specific recipient by using partial text, for example, type Smi to display a list of recipients containing Smi in the first three letters of their last name. (Required) Type the recipient s first name. You may use the Begins with or Sounds like options if the actual first name is not known. You may also search for a specific recipient by using partial text, for example, type Tho to display a list of recipients containing Tho in the first three letters of their first name. Click the down arrow and select the gender of the recipients to include in your search. (Required) Type the recipient s date of birth using the mm/dd/yyyy format. Used in conjunction with the Target DOB field to specify a time range within which to match the date of birth. Narrow your search by selecting a specific county name, or select Statewide to produce a wider range of results. Narrow your search by typing a specific ZIP code, or leave this field blank to produce a wider range of results. Use this field to enter a specific start date for the dispensing time frame, for example, 05/01/12. Copyright Health Information Designs, LLC 14

17 Using RxSentry Field Name Dispensed Timeframe To Usage Use this field to enter a specific end date for the dispensing time frame, for example, 05/31/12. Note: The Dispensed Timeframe To date cannot be greater than 14 days ago. Table 1 Practitioner/Pharmacy Query Window Field Descriptions 5 Once all criteria have been entered or selected, click Submit. 6 From the Recipient Report section of this window, click the desired recipient s name. By default, all recipients are selected. To select specific recipients from the list: Select a single value by clicking the value. Select multiple values, listed consecutively, by clicking the first value, holding down the [Shift] key, and then clicking the last value. Select multiple values, not listed consecutively, by holding down the [Ctrl] key while clicking each value. 7 Select one of the following sort options: Sort by date only: this option sorts by prescription dispense date (newest to oldest) Sort by recipient by date: this option sorts first by recipients (patient IDs, in numerical order) and then by prescription dispense date (newest to oldest) 8 Click Request. Copyright Health Information Designs, LLC 15

18 Using RxSentry 9 From this window, you perform the following actions: Click Open in new window to open your report results, without frames, in a new browser window. Click the column headers that are hyperlinks (Date Dispensed, Prescriber, and Dispenser) to sort your results. Click Generate Report to generate a PDF version of your report. Your report begins to process, and a window similar to the following is displayed: Click View Query Status to navigate to the report queue and view your report. Continue to the View Query Status topic in this document for more information. Note: The query will remain in the database for 14 days, after which it will be automatically removed. Search History Query This function allows you to view an audit trail of all queries created using your user ID for a specified time frame. Note: If you are a master account holder, you may also use this function to perform a search of all queries created by your delegate account holders. Perform the following steps to view your query history: 1 Log in to RxSentry. 2 Click Rx Query. You must authenticate the query by indicating that the query is for a valid reason and that you are authorized to submit the query. Note: Without selecting the I accept the above conditions check box, you will not be able to access the User Query window. Copyright Health Information Designs, LLC 16

19 Using RxSentry 3 Select the I accept the above conditions check box. 4 Select the Search History check box. 5 Complete the fields on the Search History window using the information in the following table as a guideline: Field Name Audit Timeframe Usage The Audit TimeFrame fields are automatically populated with the current date. You may change the dates in these fields by typing start and end dates for a specific reporting period, for example, 01/10/2014 and 02/10/2014. Copyright Health Information Designs, LLC 17

20 Using RxSentry Field Name User Usage This field displays your user ID and the IDs of any of your delegates. Use one of the following procedures for selecting users from this list: Select a single value by clicking the value. Select multiple values, listed consecutively, by clicking the first value, holding down the [Shift] key, and then clicking the last value. Select multiple values, not listed consecutively, by holding down the [Ctrl] key while clicking each value. Detail Click to select one of the following output options: Detail Foreground the query request is generated and the results display on this window. Detail Background (Web) the query request is generated in the background (while allowing you to perform other functions) and will display as a Web page when opened from the View Query Status queue. Detail Background (PDF) the query request is generated in the background (while allowing you to perform other functions) and will display in a portable document file (PDF) format when opened from the View Query Status queue. Table 2 Search History Query Window Field Descriptions 6 Click Display. If you selected the Detail Foreground output option, your search results are displayed similar to the following: From this window, you may click the details link next to a query to view the details of that query. OR If you selected either of the Detail Background options, a message displays indicating that your report has been sent to the job queue. Continue to View Query Status to view the results of your query. Copyright Health Information Designs, LLC 18

21 Using RxSentry Multiple State Query This function is used to create queries that can be used to report information about a recipient s usage of controlled substances in multiple states. Perform the following steps to create a query: 1 Log in to RxSentry. 2 From the home page, click Multiple State Query. You may query any recipient who is a current or prospective patient, but before you can view the results of the query, you must authenticate the query by indicating the query is for a valid reason and that you have the potential to provide a service to the recipient who is being queried. Note: Without selecting the I accept the above conditions check box, you will not be able to access the Multiple State Query window. 3 Select the I accept the above conditions check box. Copyright Health Information Designs, LLC 19

22 Using RxSentry 4 Complete the information on the Multiple State Query window, using the field descriptions in the following table as a guideline: Field Name Request Information Disclosing State(s) Requestor Role Recipient Information Last Name Usage (Required) Select the state(s) you wish to include in the query. Notes: The multiple state query should always include the home state. You may select multiple states by holding down the [Ctrl] key while clicking each value. This field is automatically populated with your RxSentry user role, for example, Physician. (Required) Type the recipient s exact last name. Unlike user queries, multiple state queries do not allow partial name matching. Note: Although multiple state queries do not support partial name matching, the system will return clustered results. For example, if you create a query for John Smith, DOB 01/01/1970, and there is a matching name that has been clustered with Johnny Smith, DOB 01/01/1971, both names will be returned in your report results. Copyright Health Information Designs, LLC 20

23 Using RxSentry Field Name First Name Identifier Date of Birth Gender Street Address City State Zip Code Dispensed Timeframe From To Usage (Required) Type the recipient s exact first name. Unlike user queries, multiple state queries do not allow partial name matching. Type the recipient s identification number (social security number, driver s license number, etc.), if available. (Required) Type the recipient s date of birth using the mm/dd/yyyy format. Click the down arrow and select the gender of the recipients to include in your search. If in doubt, select the All option. Type the recipient s street address, if known, or leave this field blank to produce a wider range of results. Type the recipient s city, if known, or leave this field blank to produce a wider range of results. Click the down arrow and select the recipient s state, or select All States to produce a wider range of results. Narrow your search by typing a specific ZIP code, or leave this field blank to produce a wider range of results. (Required) Use this field to enter a specific start date for the dispensing time frame, for example, 05/01/2013. (Required) Use this field to enter a specific end date for the dispensing time frame, for example, 05/31/2013. Sorting Options Sort by Date Only Sort by Recipient by Date Select this option to sort your report results by prescription dispense date (newest to oldest). Select this option to sort your report results first by recipient (patient IDs in numerical order) and then by prescription dispense date (newest to oldest). Group results by state Select this option to sort results by state, or leave blank to view all results in one table. Table 3 Multiple State Query Window Field Descriptions 5 Once all criteria have been entered or selected, click Submit. Copyright Health Information Designs, LLC 21

24 Using RxSentry The Recipient Report is displayed similar to the following: Note: In the screen shot above, the Group results by state option was selected. 6 From this window, you perform the following actions: Click Open in new window to open your report results, without frames, in a new browser window. Click the column headers that are hyperlinks (Date Dispensed, Prescriber, and Dispenser) to sort your results. Click Generate Report to generate a PDF version of your report. Your report begins to process, and a window similar to the following is displayed: Click View Query Status to navigate to the report queue and view your report. Continue to the View Query Status topic in this document for more information. View Query Status This function allows you to check the status of a submitted query. The Status column on the View Report Queue window displays one of the following query statuses: Approved/Queued the parameters for the query have been correctly supplied, and the query is processing. Approved/Done the parameters for the query have been correctly supplied, the query has processed, and it is available for viewing. Perform the following steps to view the status of a query or several queries: 1 Log in to RxSentry. 2 From the home page, click View Query Status. Copyright Health Information Designs, LLC 22

25 Using RxSentry Note: The output format for all reports is portable document format (PDF). 3 If the report is ready for viewing, the Job Sequence ID column contains a hyperlink to the report. Click the hyperlink for the desired report. 4 Perform one of the following actions: Select Open with and select the program you would like to use to open the report for viewing. Select Save File to save the report to a specific location for viewing at a later time. 5 Click OK, or click Cancel to return to the previous window. Note: Queries are available for viewing only by the user who submitted the query request. If you print the query, protect patient confidentiality by filing or destroying the document after it has been reviewed. Be sure to follow your facility s protocols and policies regarding the destruction of confidential records. If your query request does not return any results, a message displays that your request did not generate a match. For more information, see Assistance and Support. Copyright Health Information Designs, LLC 23

26 Assistance and Support 5 Assistance and Support Technical Assistance If you need additional help with any of the procedures outlined in this guide, you can: Contact HID at depdm-info@hidinc.com Or Call , option 6 Technical assistance is available from 8:00 a.m. 5:00 p.m. ET (Eastern Time). Administrative Assistance If you have any non-technical questions regarding the Delaware Prescription Monitoring Program, please contact: Samantha Nettesheim, RPh Pharmacist Administrator Delaware Board of Pharmacy (302) samantha.nettesheim@state.de.us Copyright Health Information Designs, LLC 24

27 Document Information 6 Document Information Copyright Notice and Trademarks Copyright Health Information Designs, LLC. All rights reserved. Health Information Designs, LLC 391 Industry Drive Auburn, AL RxSentry is a registered trademark of Health Information Designs, LLC (HID). Microsoft and Internet Explorer are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other product names may be trademarks or registered trademarks of their respective companies. Disclaimer HID has made every effort to ensure the accuracy of the information in this document at the time of printing. However, information may change without notice. Formatting Conventions The following formatting conventions are used throughout this document. Format Bold Times New Roman Italic Blue underlined text Table 4 Text Formats Used to Designate References to execution buttons, windows, file names, menus, icons, or options Text you must type in a field or window, for example, \\server_name\printer_name for a network printer Hyperlinks to other sections of this document or external websites Copyright Health Information Designs, LLC 25

28 Document Information Version History The Version History records the publication history of this document. See the Change Log for more details regarding the changes and enhancements included in each version. Publication Date Version Number Comments 06/06/ Initial publication 06/18/ Revised publication 08/22/ Revised publication 11/14/ Revised publication 05/24/ Revised publication 10/16/ Revised publication 04/18/ Revised publication 08/12/ Revised publication Table 5 Document Version History Change Log The Change Log records the changes and enhancements included in each version. Version Number Chapter/Section Change 1.0 N/A N/A 1.1 Chapter 3/Request an Account Chapter 3/Log in to RxSentry Updated screen shot in step 2 to reflect new terminology on the public website Changed terminology in step 4 from Access Registration to Register to reflect the state s preferred terminology Changed terminology in step 2 from Practitioner & Pharmacist Query Site to Practitioner & Pharmacist Login to reflect the state s preferred terminology Updated screen shot in step 6 to reflect new terminology on the practitioner/pharmacist query site Chapter 3/Rx Query Changed section name from Practitioner/Pharmacist Query to Rx Query Changed terminology in step 2 from Practitioner/Pharmacist Query to Rx Query to reflect the state s preferred terminology Copyright Health Information Designs, LLC 26

29 Document Information Version Number Chapter/Section Change 1.2 Chapter 3/Request an Account Chapter 3/Log in to RxSentry 1.3 Chapter 3/Password Expiration Chapter 3/Change Password 1.4 Chapter 3/Log In to RxSentry Updated procedure for requesting an account Updated login steps to reflect the State s new public website Changed topic name from Change Password to Password Expiration Added new topic Added a note explaining that the user will be locked out of his/her account for 30 minutes after 3 unsuccessful login attempts 1.5 Global Replaced practitioner/pharmacist with user to reflect the changes in terminology in the system Updated affected screen shots Chapter 3/Using RxSentry Chapter 4/Multiple State Query 1.6 Chapter 3/Delegate Accounts Chapter 4/Search History Query 1.7 Chapter 5/Technical Assistance Table 6 Document Change Log Separated into two chapters: Chapter 3 Accessing RxSentry and chapter 4 Using RxSentry Added new topic Added new topic Added new topic Corrected the option number that should be selected when calling the HID help desk Copyright Health Information Designs, LLC 27

Practitioner s Training Guide. North Carolina Department of Health and Human Services Controlled Substance Reporting System

Practitioner s Training Guide. North Carolina Department of Health and Human Services Controlled Substance Reporting System North Carolina Department of Health and Human Services Controlled Substance Reporting System August 2014 Contents Contents 1 Document Overview... 1 Purpose and Contents... 1 2 System Overview... 2 About

More information

Training Guide for Florida Practitioners and Pharmacists

Training Guide for Florida Practitioners and Pharmacists Training Guide for Florida Practitioners and Pharmacists Florida Department of Health Prescription Drug Monitoring Program March 2014 Note This document is periodically updated. Please refer to the Florida

More information

Training Guide for Government Agencies and Healthcare Administration

Training Guide for Government Agencies and Healthcare Administration Training Guide for Government Agencies and Healthcare Administration Pharmacy Examining Board Wisconsin Department of Safety and Professional Services May 2013 Contents Contents 1 Document Overview...

More information

PDMP User s Guide. Oregon Health Authority Prescription Drug Monitoring Program

PDMP User s Guide. Oregon Health Authority Prescription Drug Monitoring Program Oregon Health Authority Prescription Drug Monitoring Program December 2015 Contents Contents 1 Document Overview... 1 Purpose and Contents... 1 RxSentry Update... 1 2 System Overview... 3 About the RxSentry

More information

Query and Reports Tutorial. Minnesota Board of Pharmacy Prescription Monitoring Program

Query and Reports Tutorial. Minnesota Board of Pharmacy Prescription Monitoring Program Minnesota Board of Pharmacy Prescription Monitoring Program August 2015 Contents Contents 1 Document Overview... 1 Purpose and Contents... 1 RxSentry Update... 1 2 Accessing RxSentry... 3 Request an Account...

More information

Training Guide for Florida Practitioners and Pharmacists. Florida Department of Health Prescription Drug Monitoring Program

Training Guide for Florida Practitioners and Pharmacists. Florida Department of Health Prescription Drug Monitoring Program Training Guide for Florida Practitioners and Pharmacists Florida Department of Health Prescription Drug Monitoring Program January 2015 Contents Contents 1 Program Overview... 2 2 Document Overview...

More information

Training Guide for Data Requesters

Training Guide for Data Requesters Office of Substance Abuse and Mental Health Services Maine Department of Health and Human Services Prescription Monitoring Program October 2015 Contents Contents 1 System Overview... 1 About RxSentry and

More information

PMP AWAR X E. User Support Manual V 1.2

PMP AWAR X E. User Support Manual V 1.2 PMP AWAR X E User Support Manual V 1.2 04/09/2014 1 Contents 1 What Is a Requestor?... 3 2 Registration... 3 2.1 Registration Process... 3 2.2 Registering as a Delegate... 7 2.3 Email Verification... 11

More information

State of South Dakota Board of Pharmacy Prescription Drug Monitoring Program. User Support Manual

State of South Dakota Board of Pharmacy Prescription Drug Monitoring Program. User Support Manual State of South Dakota Board of Pharmacy Prescription Drug Monitoring Program User Support Manual Contents 1 What Is a Requestor?... 3 2 Registration... 4 2.1 Registration Process... 4 2.2 Registering as

More information

EXPRESSPATH PROVIDER PORTAL USER GUIDE AUGUST 2013

EXPRESSPATH PROVIDER PORTAL USER GUIDE AUGUST 2013 EXPRESSPATH PROVIDER PORTAL USER GUIDE AUGUST 2013 2013-2020 Express Scripts, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic

More information

The Initial Registration Process. During the initial registration process, this guide assumes the user has been provided a login ID.

The Initial Registration Process. During the initial registration process, this guide assumes the user has been provided a login ID. eopf Account Guide The following processes are covered in this guide: Initial Registration Process (for new users) Forgotten Password Process Forgotten Login ID Process The Initial Registration Process

More information

PowerSchool Parent Portal User Guide. PowerSchool 7.x Student Information System

PowerSchool Parent Portal User Guide. PowerSchool 7.x Student Information System PowerSchool 7.x Student Information System Released December 2011 Document Owner: Documentation Services This edition applies to Release 7.1 of the [product name] software and to all subsequent releases

More information

NEW USER REGISTRATION AND EMAIL VERIFICATION

NEW USER REGISTRATION AND EMAIL VERIFICATION NEW USER REGISTRATION AND EMAIL VERIFICATION The Children s Treatment (CT) or Residential Treatment (RT) organization must have an assigned Departmental Vendor Number (DVN), a PIN number issued to the

More information

Campus Solutions Self Service: Student Quick Reference Guide

Campus Solutions Self Service: Student Quick Reference Guide Campus Solutions Self Service: Student Table of Contents Introduction to Step Sheets... 4 Getting Started in CUNYfirst... 5 Activate My CUNYfirst Account... 6 Log into My CUNYfirst Account... 10 Sign Out

More information

Oracle Insurance Agent Desktop User Guide. Version 8.0

Oracle Insurance Agent Desktop User Guide. Version 8.0 Oracle Insurance Agent Desktop User Guide Version 8.0 October 2008 Oracle Insurance Agent Desktop User Guide Version 8.0 Part # E14963-01 Library E14885-01 & E148846-01 Formerly DV-SQV-00-002-1.0 October

More information

GRS Advantage Website User Reference Guide

GRS Advantage Website User Reference Guide GRS Advantage Website User Reference Guide This document describes how to use the GRS Advantage Website. Table of Contents GRS Advantage Website... 2 Accessing the Website... 2 Requesting Access to the

More information

Bahamas Tax Information Exchange Portal Documentation

Bahamas Tax Information Exchange Portal Documentation Bahamas Tax Information Exchange Portal Documentation This sub section of the Portal Documentation covers the following Topics: Portal Overview Portal Login Account Status Reportable Account File Processing

More information

Online eopf Self-service Feature for Login ID and Password Retrieval for New Users

Online eopf Self-service Feature for Login ID and Password Retrieval for New Users For Employees Online eopf Self-service Feature for Login ID and Password Retrieval for New Users eopf provides web-based access for Federal personnel to view and print employment documents. Employees are

More information

NCID User Guide Version 1.8. Office of Information Technology Services As of July 26, 2011

NCID User Guide Version 1.8. Office of Information Technology Services As of July 26, 2011 NCID User Guide Version 1.8 Office of Information Technology Services As of July 26, 2011 Document History Version Change Reference Date Author 1.0 Initial draft release 9/16/10 Heather Ferrie Update w/

More information

Health Services provider user guide

Health Services provider user guide Health Services provider user guide online claims submission... convenient service, delivered through an easy-to-use secure web site http://provider.ab.bluecross.ca/health... convenient service, delivered

More information

Dispenser s Implementation Guide

Dispenser s Implementation Guide Alabama Department of Public Health Prescription Drug Monitoring Program October 2014 This document is formatted for duplex printing. This page intentionally left blank. Copyright 2009-2014 Health Information

More information

Department of Health Care Services Children s Medical Services Network. CMS Net Web PEDI User Guide

Department of Health Care Services Children s Medical Services Network. CMS Net Web PEDI User Guide Department of Health Care Services Children s Medical Services Network CMS Net Web PEDI User Guide Revised 7/10/2014 TABLE OF CONTENTS 1 List of Figures... 4 2 Definitions, Abbreviations, & Acronyms...

More information

Optum Patient Portal. 70 Royal Little Drive. Providence, RI 02904. Copyright 2002-2013 Optum. All rights reserved. Updated: 3/7/13

Optum Patient Portal. 70 Royal Little Drive. Providence, RI 02904. Copyright 2002-2013 Optum. All rights reserved. Updated: 3/7/13 Optum Patient Portal 70 Royal Little Drive Providence, RI 02904 Copyright 2002-2013 Optum. All rights reserved. Updated: 3/7/13 Table of Contents 1 Patient Portal Activation...1 1.1 Pre-register a Patient...1

More information

AESDIRECT ACCOUNT ADMINISTRATION USER GUIDE

AESDIRECT ACCOUNT ADMINISTRATION USER GUIDE AESDIRECT ACCOUNT ADMINISTRATION USER GUIDE Updated June 24, 2014 Table of Contents OVERVIEW... 3 AESDirect Roles Defined... 3 Account Administrator... 3 User Managers... 3 Users... 4 AESDIRECT RULES...

More information

Instructions for the Integrated Travel Manager (ITM) Self Service Password Reset (May 2011)

Instructions for the Integrated Travel Manager (ITM) Self Service Password Reset (May 2011) How to Complete the Challenge Questions and Responses Setup Process 1a 1b Open an Internet Explorer window Point your browser to: https://itm-prod.rdc.noaa.gov/cgibin/90ipi/docprep/login.w If the Web Security

More information

Smart Web. User Guide. Amcom Software, Inc.

Smart Web. User Guide. Amcom Software, Inc. Smart Web User Guide Amcom Software, Inc. Copyright Version 4.0 Copyright 2003-2005 Amcom Software, Inc. All Rights Reserved. Information in this document is subject to change without notice. The software

More information

Provider OnLine. Log-In Guide

Provider OnLine. Log-In Guide Provider OnLine Log-In Guide Table of Contents 1 LOG-IN ACCESS... 3 1.1 ENTERING THE USER ID AND PASSWORD... 4 1.2 OVERVIEW AND PURPOSE OF TRICIPHER... 5 1.2.1 Log-in for Users Who Are Active, But Not

More information

Access the TAX Training Web Site

Access the TAX Training Web Site Register for TAX Training TAX s Learning Management System (LMS) is a Web-based application that delivers self-study training topics to your desktop, as well as tracks your progress through the training.

More information

Resource Online User Guide JUNE 2013

Resource Online User Guide JUNE 2013 Resource Online User Guide JUNE 2013 CHASE PAYMENTECH SOLUTIONS MAKES NO WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES

More information

NextGen Patient Portal User Guide. Version 2.0

NextGen Patient Portal User Guide. Version 2.0 NextGen Patient Portal User Guide Version 2.0 Copyright 2014 NextGen Healthcare Information Systems, LLC. All Rights Reserved. NextGen and the registered trademarks listed at http://www.nextgen.com/about-nextgen/legalnotices.aspx

More information

HealthInfoNet CLINICAL PORTAL USER REFERENCE GUIDE. Revised: 2.12.2015 Page 1 of 32

HealthInfoNet CLINICAL PORTAL USER REFERENCE GUIDE. Revised: 2.12.2015 Page 1 of 32 HealthInfoNet CLINICAL PORTAL USER REFERENCE GUIDE Revised: 2.12.2015 Page 1 of 32 HealthInfoNet User Reference Guide INSIDE: Clinical Portal 3-12 Notifications and Worklists 13-21 Prescription Monitoring

More information

Frequently Asked Questions

Frequently Asked Questions This document provides answers to some common questions regarding the reporting of controlled substances to the Hawaii (HI PDMP) database. A list of the questions answered in this document is provided

More information

What is e-services? Registered User Portal RUP

What is e-services? Registered User Portal RUP IRS e-services Registration Process What is e-services? Suite of products designed for tax professionals and taxpayers to do business with IRS electronically Includes: Registration e-file Application Preparer

More information

CoventryOne Agent Portal User Guide

CoventryOne Agent Portal User Guide CoventryOne Agent Portal User Guide CoventryOne is an Individual Product underwritten by PersonalCare Insurance of Illinois, Inc. Welcome to the CoventryOne Agent Portal bringing the convenience of the

More information

Electronic Prescribing of Controlled Substances

Electronic Prescribing of Controlled Substances Electronic Prescribing of Controlled Substances (EPCS) This document, as well as the software described in it, is provided under a software license agreement with STI Computer Services, Inc. Use of this

More information

11/26/2012. Implementation of Florida s PDMP. Disclosure

11/26/2012. Implementation of Florida s PDMP. Disclosure Implementation of Florida s PDMP Rebecca R. Poston Program Manager December 1, 2012 Disclosure I have no vested interest in or affiliation with any corporate organizations offering financial support or

More information

Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions General Questions... 2 User ID and Password Questions... 4 Navigation Questions and Buttons... 5 Querying Questions... 6 Your feedback is important and will make the website

More information

River Valley Credit Union Online Banking

River Valley Credit Union Online Banking River Valley Credit Union Online Banking New user setup guide Members can self enroll for the service by answering a few simple questions. Before beginning the process, please make sure you have this information

More information

Stewart Secure Email User Guide. March 13, 2015

Stewart Secure Email User Guide. March 13, 2015 Stewart Secure Email User Guide March 13, 2015 Table of Contents Introduction... 1 What is secure email?... 1 Why secure email?... 1 What is personal, non-public information?... 1 How is my data protected?...

More information

Document Management Portal User Guide

Document Management Portal User Guide NetClient CS Document Management Portal User Guide Version 8.x TL22805 07/26/10 Copyright Information Text copyright 2001-2010 by Thomson Reuters/Tax & Accounting. All rights reserved. Video display images

More information

Alaska Prescription Drug Monitoring Program

Alaska Prescription Drug Monitoring Program Alaska 1. What is a PDMP? PDMP stands for. This is a commonly used term for the programs implemented by various states to monitor the dispensing of controlled substances within their borders. For this

More information

Permanent Online System User Guide

Permanent Online System User Guide Designed and documented for the: U.S. Department of Labor Employment & Training Administration Office of National Programs Division of Foreign Labor Certification Permanent Online System User Guide Version

More information

Ohio Electronic Child Care Provider Website (PWeb) User Guide

Ohio Electronic Child Care Provider Website (PWeb) User Guide Ohio Electronic Child Care Provider Website (PWeb) User Guide Table of Contents 1.0 Introduction... 5 1.1 About This Guide... 5 1.2 About the Ohio Electronic Child Care Provider Website... 5 2.0 Provider

More information

NASDAQ Web Security Entitlement Installation Guide November 13, 2007

NASDAQ Web Security Entitlement Installation Guide November 13, 2007 November 13, 2007 Table of Contents: Copyright 2006, The Nasdaq Stock Market, Inc. All rights reserved.... 2 Chapter 1 - Entitlement Overview... 3 Hardware/Software Requirements...3 NASDAQ Workstation...3

More information

PaymentNet Federal Card Solutions Cardholder FAQs

PaymentNet Federal Card Solutions Cardholder FAQs PaymentNet Federal Card Solutions It s easy to find the answers to your questions about PaymentNet! June 2014 Frequently Asked Questions First Time Login How do I obtain my login information?... 2 How

More information

Baylor Secure Messaging. For Non-Baylor Users

Baylor Secure Messaging. For Non-Baylor Users Baylor Secure Messaging For Non-Baylor Users TABLE OF CONTENTS SECTION ONE: GETTING STARTED...4 Receiving a Secure Message for the First Time...4 Password Configuration...5 Logging into Baylor Secure Messaging...7

More information

ACHieve Access 4.3 User Guide for Corporate Customers

ACHieve Access 4.3 User Guide for Corporate Customers ACHieve Access 4.3 User Guide for Corporate Customers January 2015 Citizens Bank 1 February 2015 Table of Contents SECTION 1: OVERVIEW... 4 Chapter 1: Introduction... 5 How to Use This Manual... 5 Overview

More information

Document Management Portal User Guide

Document Management Portal User Guide NetClient CS Document Management Portal User Guide Version 8.x Copyright Information Text copyright 2001-2009 by Thomson Reuters/Tax & Accounting. All rights reserved. Video display images copyright 2001-2009

More information

Online School Payments (OSP) User Guide

Online School Payments (OSP) User Guide Online School Payments (OSP) User Guide November, 2013 OSP User Guide Table of Contents Overview...3 Site Information...3 Login to Portal...4 Activity Setup...6 OSP Activity Setup Form...6 Add Activity...7

More information

Secure Email Portal. A Step-by-Step Guide for Using KRS ZixCorp Secure Email Solution

Secure Email Portal. A Step-by-Step Guide for Using KRS ZixCorp Secure Email Solution Secure Email Portal User Manual A Step-by-Step Guide for Using KRS ZixCorp Secure Email Solution This manual can be found online at https://kyret.ky.gov in the Agency Employers Employer Publications section.

More information

User Management Guide

User Management Guide AlienVault Unified Security Management (USM) 4.x-5.x User Management Guide USM v4.x-5.x User Management Guide, rev 1 Copyright 2015 AlienVault, Inc. All rights reserved. The AlienVault Logo, AlienVault,

More information

NextGen Patient Portal User Guide. Version 2.0

NextGen Patient Portal User Guide. Version 2.0 NextGen Patient Portal User Guide Version 2.0 Copyright 2014 NextGen Healthcare Information Systems, LLC. All Rights Reserved. NextGen and the registered trademarks listed at http://www.nextgen.com/about-nextgen/legalnotices.aspx

More information

Business Manager Company Administrator s Guide Peoples Bank Customer Support 800.584.8859

Business Manager Company Administrator s Guide Peoples Bank Customer Support 800.584.8859 Peoples Bank Business Manager Company Administrator s Guide Peoples Bank Customer Support 800.584.8859 Revised 08/2012 Table of Contents About Business Manager... 4 Overview... 4 Access Business Manager...

More information

South Dakota Prescription Drug Monitoring Program (SD PDMP) Learning Objectives

South Dakota Prescription Drug Monitoring Program (SD PDMP) Learning Objectives South Dakota Prescription Drug Monitoring Program (SD PDMP) SD Academy of Physician Assistants Summer/Fall CME Conference September 6, 2012 Ron Huether, RPh, SD PDMP Kari Shanard Koenders, RPh, PDMP Director

More information

ADP Workforce Now Security Guide. Version 2.0-1

ADP Workforce Now Security Guide. Version 2.0-1 ADP Workforce Now Security Guide Version 2.0-1 ADP Trademarks The ADP logo, ADP, and ADP Workforce Now are registered trademarks of ADP, Inc. Third-Party Trademarks Microsoft, Windows, and Windows NT are

More information

Access the DSSTraining Web Site

Access the DSSTraining Web Site Register in the VDSS Knowledge Center Non-State Employee Users The DSS Knowledge Center Learning Management System (LMS) is a Web-based application that delivers self-study training topics to your desktop,

More information

Sikorsky Aircraft. Supplier Portal Password Activation Process. Revision H

Sikorsky Aircraft. Supplier Portal Password Activation Process. Revision H Sikorsky Aircraft Supplier Portal Password Activation Process Revision H 1 Sikorsky Supplier Portal Background: The Sikorsky Supplier Portal replaces Sikorsky Aircraft s Supplier Resource Center. The Supplier

More information

How to Schedule Report Execution and Mailing

How to Schedule Report Execution and Mailing SAP Business One How-To Guide PUBLIC How to Schedule Report Execution and Mailing Release Family 8.8 Applicable Releases: SAP Business One 8.81 PL10 and PL11 SAP Business One 8.82 PL01 and later All Countries

More information

PROCUREMENT CARD US BANK ACCESS ONLINE SYSTEM USER GUIDE

PROCUREMENT CARD US BANK ACCESS ONLINE SYSTEM USER GUIDE PROCUREMENT CARD US BANK ACCESS ONLINE SYSTEM USER GUIDE Contracts and Procurement Procurement Card Program September 2011 Contents Web Browser Security Settings... 3 Internet Explorer Security Settings...

More information

ITS ebilling. User s Training Manual

ITS ebilling. User s Training Manual ITS ebilling User s Training Manual Version 1.0 November 3, 2008 Page 1 of 85 Table of Contents ebilling Training URL --------------------------------------------------------------------------- 3 ebilling

More information

Table of Contents. User Request for Access... 3. User Login... 3. Upload a Data File... 4

Table of Contents. User Request for Access... 3. User Login... 3. Upload a Data File... 4 Table of Contents User Request for Access... 3 User Login... 3 Upload a Data File... 4 Add Patient Records Direct Dispenser Users... 5 Pharmacy... 8 Search for Patient Records... 10 Search for Error Records...

More information

AT&T Business Messaging Account Management

AT&T Business Messaging Account Management AT&T Business Messaging Account Management Admin User Guide December 2015 1 Copyright 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein

More information

How Do I Status My Vendor-Owned Resources in ROSS?

How Do I Status My Vendor-Owned Resources in ROSS? Page: 1 How Do I Status My Vendor-Owned Resources in ROSS? What do I need to do? How do I do that? 1. Request a new vendor user account Page 2. - Access the NAP environment at https://nap.nwcg.gov/nap/

More information

Service Desk R11.2 Upgrade Procedure - Resetting USD passwords and unlocking accounts in etrust Web Admin

Service Desk R11.2 Upgrade Procedure - Resetting USD passwords and unlocking accounts in etrust Web Admin Service Desk R11.2 Upgrade Procedure - Resetting USD passwords and unlocking accounts in etrust Web Admin Purpose of document The purpose of this document is to assist users in reset their USD passwords

More information

A Guide for Patients of Abington Park Surgery

A Guide for Patients of Abington Park Surgery A Guide for Patients of Abington Park Surgery This guide covers the following topics: About SystmOnline Logging in to SystmOnline Changing/Resetting Your Password Logging Out of SystmOnline Managing Appointments

More information

Illinois Department of Human Services. DUI Service Reporting System (edsrs) User Reference Manual

Illinois Department of Human Services. DUI Service Reporting System (edsrs) User Reference Manual Illinois Department of Human Services DUI Service Reporting System (edsrs) User Reference Manual i Last Update: 14 November 2011 Table of Contents SECTION 1 - INTRODUCTION... 1 SECTION 2 GENERAL SYSTEM

More information

Teacher Activities Page Directions

Teacher Activities Page Directions Teacher Activities Page Directions The Teacher Activities Page provides teachers with access to student data that is protected by the federal Family Educational Rights and Privacy Act (FERPA). Teachers

More information

LexisNexis Insurance Solutions User Guide Interactive/Online Order Processing

LexisNexis Insurance Solutions User Guide Interactive/Online Order Processing LexisNexis Insurance Solutions User Guide Interactive/Online Order Processing Access auto, commercial, home and life solutions from a single entry point. Insurance Solutions Support insurancesolutionssupport@lexisnexis.com

More information

NetClient CS Document Management Portal User Guide

NetClient CS Document Management Portal User Guide NetClient CS Document Management Portal User Guide Table of Contents Document Management Portal User Guide... 1 Introduction to NetClient CS... 2 System Requirements... 2 Accessing and Using NetClient

More information

account multiple solutions

account multiple solutions Quick Start Guide 1 Our easy to use guide will get you up and running in no time! The guide will assist you with: Generating your Sage Pay login Navigation Creating contacts Creating system users Setting

More information

Entrust Certificate Services for Adobe CDS

Entrust Certificate Services for Adobe CDS Entrust Certificate Services Entrust Certificate Services for Adobe CDS Getting Started Guide Entrust SafeNet Authentication Client: 8.3 Date of issue: July 2015 Document issue: 3.0 Revisions Issue and

More information

Introduction to Client Online. Factoring Guide

Introduction to Client Online. Factoring Guide Introduction to Client Online Factoring Guide Contents Introduction 3 Preparing for Go live 3 If you have any questions 4 Logging In 5 Welcome Screen 6 Navigation 7 Navigation continued 8 Viewing Your

More information

Document Management Portal User Guide

Document Management Portal User Guide Client Portal Document Management Portal User Guide Version 8.x TL22805 07/26/10 Copyright Information Text copyright 2001-2010 by Thomson Reuters/Tax & Accounting. All rights reserved. Video display images

More information

Digital Signatures on iqmis User Access Request Form

Digital Signatures on iqmis User Access Request Form Digital Signatures on iqmis User Access Request Form When a user clicks in the User Signature block on the iqmis Access Form, the following window appears: Click Save a Copy and rename it with your name,

More information

Mobilization Tracking Information System (MTIS) Agency Contact User Manual

Mobilization Tracking Information System (MTIS) Agency Contact User Manual Mobilization Tracking Information System (MTIS) Agency Contact User Manual Commonwealth of Office of Information Technology Kentucky 1 Table of Contents 1 Table of Contents... 2 2 Mobilization Tracking

More information

Document Services Online Customer Guide

Document Services Online Customer Guide Document Services Online Customer Guide Logging in... 3 Registering an Account... 3 Navigating DSO... 4 Basic Orders... 5 Getting Started... 5 Attaching Files & Print Options... 7 Advanced Print Options

More information

3.Prescriber DEA: 4.Board Registration Number: 5.Business Tel:

3.Prescriber DEA: 4.Board Registration Number: 5.Business Tel: Commonwealth of Massachusetts Department of Public Health, Office of Prescription Monitoring and Drug Control 99 Chauncy Street, Boston, MA 02111 Tel: 617-753-7310 Email: mapmp.dph@state.ma.us MA ONLINE

More information

PA PROMISe Provider Internet User Manual

PA PROMISe Provider Internet User Manual PA PROMISe User Manual PA PROMISe Provider Internet User Manual SYSTEM DOCUMENTATION LIBRARY REFERENCE NUMBER: [00000164] SECTION: 4-5B LIBRARY REFERENCE NUMBER: [0000082] PROVIDER INTERNET USER MANUAL

More information

Patient Portal. Accessing the Patient Portal. How to Begin: Enter first and last name, date of birth and create a user name and password.

Patient Portal. Accessing the Patient Portal. How to Begin: Enter first and last name, date of birth and create a user name and password. Patient Portal How to Begin: If you provided an email address when you registered as a patient, you can expect an email after your discharge that will be sent directly from CPSI, our Electronic Health

More information

NCID Administration Guide Version 2.9. Office of Information Technology Services As of July 3, 2012

NCID Administration Guide Version 2.9. Office of Information Technology Services As of July 3, 2012 NCID Administration Guide Version 2.9 Office of Information Technology Services As of July 3, 2012 Document History Version Change Reference Date Author 1.0 Initial draft release 5/11/10 Heather Ferrie

More information

020112 2008 Blackbaud, Inc. This publication, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronic, or

020112 2008 Blackbaud, Inc. This publication, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronic, or Point of Sale Guide 020112 2008 Blackbaud, Inc. This publication, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronic, or mechanical, including photocopying,

More information

InQFlow. Administrator Guide. Copyright @ March 2009 Constellation HomeBuilder Systems, Inc. All right reserved

InQFlow. Administrator Guide. Copyright @ March 2009 Constellation HomeBuilder Systems, Inc. All right reserved Administrator Guide Copyright @ March 2009 Constellation HomeBuilder Systems, Inc. All right reserved Product and Company Information Product and Company Information The information in this document is

More information

OSP User Guide. 1 P a g e

OSP User Guide. 1 P a g e Online School Payments (OSP) User Guide February, 2014 OSP User Guide Table of Contents Overview...3 Site Information...3 Login to Portal...4 Activity Setup...6 OSP Activity Setup Form...6 Add Activity...7

More information

End User Training Guide

End User Training Guide End User Training Guide October 2013 2005-2013 ExpenseWire LLC. All rights reserved. 1 expensewire.com Use of this user documentation is subject to the terms and conditions of the applicable End- User

More information

Converge. System Administration Guide. Revision Date: November 2015

Converge. System Administration Guide. Revision Date: November 2015 Converge System Administration Guide Revision Date: November 2015 Two Concourse Parkway, Suite 800, Atlanta, GA 30328 Elavon, Incorporated 2015. All Rights Reserved Converge System Administration Guide

More information

GMS Applicant Procedures Applicant - OJP Grants Management System Welcome Page (AP-1)

GMS Applicant Procedures Applicant - OJP Grants Management System Welcome Page (AP-1) Applicant - OJP Grants Management System Welcome Page (AP-) Welcome to the Applicant Procedures (AP) for the OJP Grants Management System. These Job Aids will guide you through the procedures for using

More information

How to Utilize the Security Portal to Access PDMP (User Guide for Practitioners, Pharmacists, CRNPs, Physician Assistants, Law Enforcement, and CNMs)

How to Utilize the Security Portal to Access PDMP (User Guide for Practitioners, Pharmacists, CRNPs, Physician Assistants, Law Enforcement, and CNMs) How to Utilize the Security Portal to Access PDMP (User Guide for Practitioners, Pharmacists, CRNPs, Physician Assistants, Law Enforcement, and CNMs) July 30, 2014 Version 2 Software Release Version 3.4.11

More information

Provider Express Obtaining Login Access. Information for Network Providers

Provider Express Obtaining Login Access. Information for Network Providers Provider Express Obtaining Login Access Information for Network Providers November 2013 Objectives This presentation will review the following features: How to Log in to Provider Express Retrieve a forgotten

More information

Online Services through My Direct Care www.mydirectcare.com

Online Services through My Direct Care www.mydirectcare.com Online Services through My Direct Care www.mydirectcare.com WEB PORTAL Employers and Employees associated with Consumer Direct have access to online services available through a secure website www.mydirectcare.com.

More information

Council of Ontario Universities. COFO Online Reporting System. User Manual

Council of Ontario Universities. COFO Online Reporting System. User Manual Council of Ontario Universities COFO Online Reporting System User Manual Updated September 2014 Page 1 Updated September 2014 Page 2 Table of Contents 1. Security... 5 Security Roles Defined in the Application...

More information

Tenant Screening Services. User guide

Tenant Screening Services. User guide Tenant Screening Services User guide Table of contents Tenant Screening Services overview...1 Security...1 Session time-out...1 User IDs and passwords...1 Password expiration...2 User expiration...2 First-time

More information

Personal and Small Business Login Guide

Personal and Small Business Login Guide Personal and Small Business Login Guide Let s Get Started: 1. From our home page at www.americanbusinessbank.com, in the upper left hand corner under the heading PERSONAL & SMALL BUSINESS, enter your current

More information

DI SHAREPOINT PORTAL. User Guide

DI SHAREPOINT PORTAL. User Guide DI SHAREPOINT PORTAL User Guide -1- TABLE OF CONTENTS PREFACE... 3 SECTION 1: DI PORTAL ACCESS... 4 REQUEST USER ACCESS... 4 To register... 4 SIGNING IN TO THE PORTAL... 8 To sign in to the DI Portal...

More information

Secure Message Center User Guide

Secure Message Center User Guide Secure Message Center User Guide Using the Department of Banking Secure Email Message Center 2 Receiving and Replying to Messages 3 Initiating New Messages 7 Using the Address Book 9 Managing Your Account

More information

Background Information

Background Information User Guide 1 Background Information ********************************Disclaimer******************************************** This is a government system intended for official use only. Using this system

More information

DHS Medicaid Online (DMO) Web-Based Eligibility/Enrollment Verification. Application Walk-Through

DHS Medicaid Online (DMO) Web-Based Eligibility/Enrollment Verification. Application Walk-Through DHS Medicaid Online (DMO) Web-Based Eligibility/Enrollment Verification Application Walk-Through Contents Overview...3 Browser Requirement...3 DHS/MQD Online Overview...4 Contact Us...5 Security...7 Login...7

More information

Subscription Administrator Guide. For GS1 Canada Services

Subscription Administrator Guide. For GS1 Canada Services For GS1 Canada Services The information contained in this document is privileged and confidential and may otherwise be exempt from disclosure under applicable law. It is intended solely for the entity

More information

Appendix 2 EHS Deficiency Correction Certification PIH Field Office User Instructions

Appendix 2 EHS Deficiency Correction Certification PIH Field Office User Instructions 1. Field Office users will log into Secure Systems to access the EHS Report system using the following uniform resource locator (URL): https://www11.hud.gov/ssmaster 2. The Field Office user will enter

More information