UK Market Trends: Software and IT Services

Transcription

1 Brochure More information from UK Market Trends: Software and IT Services Description: The UK software and IT services market is entering a period of change. The public sector, so long a source of growth for so many vendors, is set to become a tougher place to do business. Meanwhile, the commercial sector faces an uncertain investment climate, not least in relation to software, consulting and IT projects spending, as our forecasts show. Whether operating in these segments of the market, or in the less downturn-sensitive areas of ITO and BPO, vendors will need to adapt their strategies and their messaging in the times ahead to take account of such changes. This report looks at the market for software and IT services in the UK. It details Ovum s estimates and forecasts of the sizes of the market and its key sub-segments, as well as highlighting key market trends and drivers from both the end-user and supplier perspectives. This analysis is intended to give the reader an understanding of current and future changes in the UK S/ITS environment, and to help formulate plans and strategies appropriate to the opportunities and threats that these are creating and will create. It contains four reports published in January and February 2008, which focus specifically on market trends in BPO, infrastructure services, software and project services & application outsourcing. It also contains spreadsheet data that forms the basis of the forecasts. Among the key messages are: Growth in the software market will drop sharply in 2008 Infrastructure services suppliers grapple with their global sourcing strategies and the competitive pressures as the change of economic weather pushes many clients to expect even more for even less in their outsourcing agreements. It would be correct to view 2007 as something of a peak in the UK project services and applications outsourcing market, but the market offers a lot of opportunity, not least among mid-market customers and in the application development space The forecast for the BPO market remains robust, but the market is experiencing significant changes in the way BPO services are delivered and marketed. Contents: Table of contents Market Trends: business process outsourcing Executive summary Fast growing but fast changing Scope Market forecasts Business process outsourcing forecast Key BPO market trends Focus international expansion in small steps Expect asset-led BPO propositions from vendors Deliver and expect clarity and consistency in offshore Examine global delivery choices carefully

2 Focus on value and strategic fit, rather than simply price Market Trends: infrastructure services 2008 brings further challenges Market forecasts Play to your strengths Build and leverage global capabilities Stress the business benefits from your technology solutions Hone your relationships with third-party advisors Market Trends: project services and application-led outsourcing Market forecasts: project services Plan for changes in customer sentiment Emphasise more for less to government KISS ( keep it simple, sunshine ) Deepen understanding of customers and their contexts Take global sourcing to the next level Encourage strategic sourcing approaches Market Trends: software Market forecasts: enterprise software Plan for market changes Look for acquisitions Business value not technology Make RoI studies realistic UK SITS market size and forecast data (spreadsheet) Ordering: Order Online - Order by Fax - using the form below Order by Post - print the order form below and send to Research and Markets, Guinness Centre,

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