BAS in Allied Health: Healthcare Services Management Track

Transcription

1 BAS in Allied Health: Healthcare Services Management Track Program Mission Statement: Allied health practitioners and the communities they serve have voiced the need for more highly trained allied health professionals and more educational opportunities for professional development and career advancement. Seattle Central College has addressed this need through the establishment of a Bachelors of Applied Science in Allied Health. The mission of Seattle Central College s BAS in Allied Health: Healthcare Services Management track is to provide allied health practitioners with the knowledge, skills, confidence, and professionalism needed to provide high quality care in complex, continuously changing, and technically demanding environments. In each course of the Seattle Central College BAS in Allied Health program, the values of leadership, diversity, research, compassion, ethics, professionalism, technical skills, and knowledge are examined and instilled. These values support and complement Seattle Central College's Mission and Values of a learning environment that is accessible, diverse, responsive, and innovative. The Healthcare Services Management track under the BAS in Allied Health degree serves a distinct purpose. Professional-technical education in allied health has been missing the critical link from practitioner to leader. This program fills the gap between a professional-technical AAS and a master s degree by awarding a BAS degree specific to leadership. There is an increasing need for healthcare professionals at all levels and fields in allied health to assume leadership roles. Traditionally, healthcare leaders have assumed their leadership and managerial roles through work experience or personal interest. They usually have not had leadership training specific to the allied health field. The Seattle Central College Healthcare Services Management program is designed to provide the professional training in healthcare managerial and leadership skills that healthcare professionals are seeking and that healthcare providers are demanding. This aligns with the college s mission to support our community by engaging those with a professional-technical background and responding to a workforce in dire need. Healthcare Services Management Learning Outcomes: BAS graduates in healthcare services management will: 1. Critically appraise social, behavioral, and environmental factors that influence the context, efficiency, and quality of healthcare delivery services. College Wide Learning Outcomes: [Think] [Communicate] [Connect] 2. Analyze laws and regulatory policies related to healthcare organizations and determine organizational compliance. College Wide Learning Outcomes: [Think] [Communicate] [Collaborate] [Connect] [Continue Learning] 3. Create work schedules and supervise staff in a healthcare services environment. 4. Apply research methods to select strategies, collect and manage data, evaluate programs, and implement assessment. College Wide Learning Outcomes: [Connect] 5. Manage the finances of a healthcare facility including patient fees and billing procedures.

2 6. Organize and maintain service records to meet record-keeping requirements of healthcare facilities. 7. Demonstrate effective communication and management skills. College Wide Learning Outcomes: [Think] [Communicate] 8. Resolve practical managerial issues and problems within healthcare organizations. College Wide Learning Outcomes: [Communicate] [Collaborate] Incoming student criteria: Earned Associate Degree: AAS-T, AAS in an allied health discipline with at least 90 credits. Requirements for the BAS degree: 180 total credits (including associates degree) Minimum 2.0 cumulative GPA 60 credits of general education: o Communication (10 credits) Must include English 102 o College-Level Math (5 credits) Must be Statistics (MATH& 146 or MATH 136) o Humanities (10 credits) Must include multicultural communication o Social Sciences (10 credits) o Natural Science (5 credits) o Accounting (5 credits) Must be ACCT 251

3 Required courses: Number Title Credits HSM 311 Principles of Healthcare Services Management 5 HSM 322 Human Resources 5 HSM 325 Financial Management in Healthcare 5 HSM 451 Healthcare Outcomes and Quality Management 5 HSM 449 Healthcare Services Management Capstone 5 AHE 301 Principles of Healthcare Delivery 5 AHE 330 Information Literacy in Health Sciences 5 AHE 401 Principles of Research in Allied Health 5 AHE 426 Leadership and Team Building/Organizational Dynamics 5 45 Elective courses: Number Title Credits CHED 304 Principles of Higher Education and Professional Training 5 HSM 445 Project Management 5 HSM 434 Strategic Planning and Marketing 5 HSM 417 Health Informatics 5 HSM 499 Special Topics 5 CMST 300/ Health Communication 5 CHED 300 CHED 301 Principles of Community Health 5 HSM 412 Law and Ethics in Health Administration 5 Other elective 5 Total ACCT 251 Accounting (5) PLO 5, 6 Covers the basic principles of accounting practice relevant to the business of healthcare. Covers basic accounting transactions, budgeting, and documentation. AHE 301 Principles of Healthcare Delivery (5) PLO 1, 2

4 An overview of the U.S. health services system and introduction to issues in the delivery of health services. Includes such topics as quality of care and managed care. HSM 311 Principles of Healthcare Services Management (5) PLO 1, 3, 7, 8 An overview of management principles and skills. Introduction to current challenges and issues faced by healthcare managers and supervisors including quality assurance. Covers management theory, functions of a manager, health organization structure, risk management, and ethics. The course is aimed at introducing the learner to a variety of topics in healthcare services management, preparing for more in-depth study of multiple topics, and introducing the learner to resources and tools relevant to the professional. HSM 325 Financial Management in Healthcare (5) PLO 5 Basic methods and techniques in financial management of healthcare programs including financial statement analysis, cost determination and allocation, pricing of services, and budgeting. HSM 322 Human Resources (5) PLO 2, 6, 7, 8 Introduction to the functions of human resource management in health organizations with an emphasis on the relationship between human resources and organizational strategy. HSM 412 Law and Ethics in Health Administration (5) PLO 2, 8 An introduction to health law and ethics for health administration undergraduates. The course focuses on the juxtaposition of the legal and ethical systems in US healthcare and the role of practitioners, managers, the legislature, and patient advocates have in harm prevention and the protection of patient rights. HSM 434 Strategic Planning and Marketing (5) PLO 1, 4, 7, 8 An introduction to the development and implementation of strategic planning and marketing processes for healthcare organizations. HSM 417 Health Informatics (5) PLO 1, 4, 6, 8 The potential benefits of various informatics initiatives are explored such as electronic health records, laboratory reporting, patient portals along with tools to facilitate effective implementation, and challenges for organizations including public health, hospitals, private offices, and private healthcare facilities. HSM 445 Project Management (5) PLO 1, 8 This course is an introduction to the basic concepts of project management in the healthcare arena. It covers scope and cost estimation, determining needs, planning, and controlling complex initiatives in a hospital department.

5 HSM 449 Healthcare Services Management Capstone (5) PLO 8 The capstone course is an integrative project for students to demonstrate synthesis of coursework in an application relevant to their career interests such as finance, human resources, ethics, policy, operations, information technology, supervision, health promotion, community health, training, program planning, or evaluation. Students may work with healthcare organizations to create a practical framework, address issues, or demonstrate concepts. Students present capstone project as part of the requirement. HSM 451 Healthcare Outcomes and Quality Management (5) PLO 4 This course is an overview of continuous quality improvement endemic to health systems. It covers the CQI process, data measurement and management, outcomes development, and outcomes assessment. The course focuses on using quality data in the effective management of departmental processes and as a tool for the origination of departmental and hospital safety initiatives. AHE 330 Information Literacy for Health Science 5 cr. PLO 1, 4 Introduction to the organization, retrieval, and evaluation of electronic and print information. Overview of college library systems, traditional scholarly resources, and the concepts underlying the research process. Emphasis on information literacy skills specific to the allied health sciences through examination and application of specialized resources. Prereq: ENGL& 102, MATH& 146 AHE 401 Principles of Research in Allied Health 5 Cr. PLO 1, 4 General principles of research design and methodology with emphasis on applications for allied health practice. CMST 300/CHED/300 Health Communication 5 cr. PLO 7 Health Communication examines health disparities, social determinants, interpersonal and cultural competence, health literacy, and the planning and implementation of a health promotion campaign to educate target populations. AHE 426 Leadership and Team Building/Organizational Dynamics (5) PLO 1, 3, 8 Principles of personal and interpersonal leadership are emphasized. Course explores how various factors such as vision, goals, motivation, decision-making, time management, power, team composition, conflict, ethics, organizational style, communication skills, diversity issues, and a variety of interpersonal skill-sets may affect productivity, effectiveness, and efficiency in working groups. Emphasis is placed on developing personal leadership style. CHED 304 Principles of Higher Education and Professional Training 5 Cr. PLO 7 This course reviews adult learning theory, emphasizing practical skills for successful post-secondary teachers and trainers in allied health disciplines. Topics include development of course outlines and syllabi, learning objectives, teaching methods, experiential and non-experiential learning, clinical skills, development strategies, professional presentation skills and assessment.