Computer Information Systems Program ISLOs, PSLOs, CSLOs, Mapping, and Assessment Plan

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1 INSTITUTIONAL STUDENT LEARNING OUTCOMES - ISLOs ISLO 1 1A 1B 1C 1D COMMUNICATION Read Listen Write Dialogue ISLO 2 2A 2B 2C 2D TECHNOLOGY AND INFORMATION COMPETENCY Demonstrate Technical Literacy Apply Technology Access Information Evaluate and Examine Information ISLO 3 3A 3B 3C 3D CRITICAL AND CREATIVE THINKING Inquire Analyze Problem Solve Express ISLO 4 4A 4B 4C 4D CITIZENSHIP Ethics Diversity Sustainability/Global Awareness Personal Responsibility

2 Related CIS PROGRAM OUTCOMES - PSLOs ISLOs I Computer Information Systems - Administrative Technical Support Concentration: A.A. or A.S. Degree and/or Certificate of Achievement Outcomes. PSLO IA PSLO IB PSLO IC Diagnose common software and hardware problems. Analyze and integrate software systems for the business environment. Demonstrate professional communication and customer service skills. 2A,2B,2D,3A,3B, 3C,3D 1A, 1B, 1C, 1D, 1A, 1B, 1C, 1D, II Computer Information Systems - Computer Applications Concentration: A.A. or A.S. Degree and/or Certificate of Achievement Outcomes. PSLO IIA Demonstrate Computer Literacy, Explain Computer/Software Security 1A, 1C, 2A, 2B, 2C, 2D PSLO IIB Analyze scenarios, investigate options and appropriately apply workplace computer programs 1A, 1B, 1C, 1D, 1A, 2A, 2B, 2D, PSLO IIC Demonstrate file management proficiency. 3B, 3C III Computer Information Systems - Networking Concentration: A.A. or A.S. Degree and/or Certificate of Achievement Outcomes. PSLO IIIA PSLO IIIB PSLO IIIC PSLO IVA Design LAN and WAN logical topologies that support various sized organizations. 2A, 2B, 2C, 2D Assess security risks and identify ways to minimize their threat and/or impact. Analyze various operating system options and applications, then make recommendations based on organizational needs. Demonstrate Digital Literacy and work habits required for a successful virtual business. 4D IV Virtual Office Professional - Administrative Concentration: A.A. or A.S. Degree and/or Certificate of Achievement Outcomes. 2A, 2B, 3A, 3B, 3C, 3D, Enter "" in boxes as appropriate

3 PSLO IVB PSLO IVC Evaluate effectiveness of web-based business tools for successful operation of a virtual business. Develop and implement common deliverables for a virtual office. V Digital Literacy Skills Certificate Outcomes. PSLO VA Solve common basic personal computer problems, applying use of terminology and appropriate research and communication skills PSLO VB Demonstrate ability to function effectively in a digital community or course PSLO VC Produce and organize common office workplace and academic software files VI Information Assurance Technician (level 1) Skills Certificate Outcomes. PSLO VIA PSLO VIB PSLO VIC 4D 2A, 2B, 3A, 3B, 3C, 3D, Design LAN and WAN logical topologies that support various sized organizations. 2A, 2B, 2C, 2D Demonstrate professional communication and customer service skills. Analyze various operating system options and applications, then make recommendations based on organizational needs. V Information Assurance Technician (level 2) Skills Certificate Skills Outcomes. PSLO VA PSLO VB PSLO VC 1A, 1B, 1C, 1D, 4D Design LAN and WAN logical topologies that support various sized organizations. 2A, 2B, 2C, 2D Analyze various operating system options and applications, then make recommendations based on organizational needs. Assess security risks and identify ways to minimize their threat and/or impact. 4D Total Number of Program Outcomes (manually enter) Number of Program Outcomes Assessed (per formula) Percentage of Program Outcomes Assessed (per formula) ##### ##### ##### ##### ##### ##### ##### ##### ##### ##### ##### ##### CIS COURSES AND COURSE OUTCOMES - CSLOs Related PSLOs Enter "" in boxes as appropriate

4 CLSO 4 CIS 26 PREPARATION FOR A+ CERTIFICATION Demonstrate the installation, configuration, and troubleshooting of computer hardware devices. Support, upgrade, and add peripheral devices to desktop and notebook computers. Differentiate between appropriate and inappropriate behaviors that relate to customer service specialists providing onsite as well as remote assistance in computer workstation repair. Initiate processes designed to recover from a computer operating system failure, including identifying potential causes of the failure, system isolation, and recovery from the introduction of malware. IIIA IIIA IC IIIC CIS 28 INDEPENDENT STUDY Template Course CSLO4 CIS 30 FUNDAMENTAL COMPUTER CONCEPTS AND APPLICATIONS Demonstrate and apply basic computer terminology to written and oral communication Construct and modify solutions to simple personal, educational, or business needs using office workplace computer application programs. Design, construct, and differentiate file folder structure on storage mediums, uploading/downloading files online Demonstrate correct fingering for keyboarding to efficiently interface with personal and office computer application programs. IIA, VA IB, VC IB, IC VB Prinz

5 CIS 30L FUNDAMENTAL COMPUTER CONCEPTS AND APPLICATIONS LABORATORY Diagram and differentiate basic computer terminology and apply it to communication. Enter "" in boxes as appropriate Construct and modify solutions to very simple personal, educational or business needs applying use of office workplace computer programs. Design, diagram, and construct simple file folder structure on local storage, and access files for upload/download to/from online tools. CIS 50 APPLYING COMPUTER SOFTWARE Formulate expressions and construct logic comparisons using proper symbols and syntax in workplace computer programs. Create and organize various types of files using various workplace computer programs. Construct projects efficiently generating solutions using various workplace computer programs and shortcuts. IB, IIB IIC, VB IB, IIA, VA Prinz Elson CIS 52 CREATING A VIRTUAL OFFICE Research and examine ways to manage and balance personal and business life. IVA Evaluate and explain current and future technology needed for a successful virtual office profession. Define and apply terms related to telecommuting or virtual work environments. Research and design a virtual office for efficiency, productivity, and comfort. IVB IVB IVC CIS 53 MARKETING A VIRTUAL OFFICE Develop an effective marketing plan for securing clients in today's competitive market by preparing a SWOT analysis, skills inventory, and client questionnaire. Prepare a personal budget tracking device to record income and expense information, design means of billing clients and prepare projections based on varying financial scenarios. Develop a proposal for creating an internet website that will project a professional image. Create an internet website as a Virtual Professional to share with prospective clients and independent contractors. IVC IVB IVA IVB, IVC Dunn

6 Dunn CIS 54 MANAGING A VIRTUAL OFFICE Develop, analyze and describe the components and procedures for writing a business plan. IVC Research and describe online organizational technologies for workplace efficiency and productivity. IVB Apply the use of technical time-saving electronic innovations and compare true cost of savings in materials, time, speed and efficiency. IVB Identify and apply the basics of quality customer service in a client communications scenario. IVA CIS 62 BUSINESS INFORMATION SYSTEMS Analyze trends in technologies and evaluate their effects on organizational data analysis. IB, IIB Evaluate various software development methods. IB, IIIB, IVB Generate data storage and analysis tools that could be used in a business environment. IB, IIB, IIIB CIS 65 NETWORKING FUNDAMENTALS Implement Dynamic Host Configuration Protocol (DHCP) and determine whether host systems in a typical local area network should be configured using DHCP or static addressing. Install, configure, and utilize a protocol analyzer (e.g. WireShark), demonstrating its utilization in capturing unencrypted information packets for viewing. Conduct a site survey for a Small Office - Home Office (SOHO), determining the type of infrastructure media to be utilized and the placement of network hardware devices. Given a specific scenario, justify specific choices relating to the selection of an IP addressing range and subnet mask, including in the analysis the identification of the network's broadcast address, and the number of useable host addresses. IIIA, IIIB, IIIC IIIB IIIA IIIA, IIIB, IIIC Nylan CIS 67 FOUNDATIONS FOR CREATING WEB PAGES Research and utilize appropriate FTP software to upload files to servers. IIC Search for and use web search engines and subject guides to locate, download, save to disk and print files. IIC Evaluate a web page or website for content, authority, validity, accuracy, objectivity, currency, accommodation, and coverage. IB, IVB Create a Web Page using HTML hard coding and upload files to a server for public viewing. IVC

7 Computer Information Systems Program CIS 70 WORD PROCESSING-BEYOND THE BASICS Demonstrate the mechanics and use of word processing software to organize and present data in a multicolumn, multipage newsletter format including banner, bordering, tables, text effects and embedded graphics. IIA, IIB, IVA,IVB, IVC Employ the following collaborative tools in working with documents: compare, review, comment, track changes, digital signatures. IC, IVA, IVC Demonstrate appropriate pagination and word processing features to apply a formal (MLA/APA/Chicago) style of documentation in the creation of a multisection research paper or report with Table of Contents, Index, and Bibliography. VA, VB, VC Design and construct a FORM using multiple content controls. IVA Bush CIS 80 SPREADSHEETS IN A BUSINESS ENVIRONMENT Identify techniques to automate tasks using macros, and importing data into worksheets. IB, IIC Apply advanced Excel tools such as solver, scenarios, pivot tables, pivot charts, and templates to workbooks. IIB, VC Assess the security and protection features in Excel. IIA, IIIC, VA CIS 88 COMPUTER FORENSICS (also ADMJ 88) Apply criminal investigation techniques to basic computer forensic investigations.? Conduct analyses of digital media and recover digital evidence.? Detail and differentiate how computer forensics is applied by law enforcement and in a corporate environment.? Document and prepare digital evidence for presentation in court.? Linth Elson CIS 90 DATABASE MANAGEMENT Determine the appropriate data types to use for various information sets and validate their use. IIB Analyze data storage needs and design structures to meet the demands of the end users. IIIA Evaluate existing database structures and determine if they are normalized to an appropriate level. IB Design data extraction sets to refine information to assist management in decision making. IIIC

8 CIS 95 INTERNSHIP IN COMPUTER INFORMATION SYSTEMS Enter "" in boxes as appropriate CIS 100 SOFTWARE FOR DYNAMIC PRESENTATIONS Identify, evaluate, and discuss what makes a "good" presentation. Apply these techniques in both kiosk style and live presentations. IC, IIA, IIB, IVC Incorporate animation, multimedia and interactivity in presentations including transitions/object animation, audio, video, hyperlinks, and action buttons. IIA, IIB, IVC Utilize Slide Masters in the creation of design templates. IIA, IIB Demonstrate proper packaging techniques and prepare slide shows for distribution. IIC, IVC Bush CIS 105 MICROSOFT OUTLOOK-MANAGING INFORMATION Identify techniques to send, receive and manage s. IIA, IIB, VB Integrate the features of working with tasks and schedules to organize both professional and personal information. IB, IIB, VB Design and assess plan for backup and maintenance of Outlook files and information. IA, IB, IIA, IIC CIS 115 SOFWARE CONFIGURATION AND TROUBLESHOOTING CIS officially archived - Janice states effective July 31st, CIS 120 CREATING BUSINESS GRAPHICS WITH MICROSOFT PUBLISHER Dunn Create a flyer, newsletter, brochure, business card, calendar, catalog, event program, coupon and certificate using MS Publisher. IVC Modify multiple pages of a publication using techniques introduced in lectures. IIB, IVB Use MS Publisher Wizard templates to create business ready documents. IVC Modify and create graphic elements (including scanning and the exploration of existing graphics applications) to incorporate into Publisher documents. IIB, IIC Nylan CIS 136 PROJECT MANAGEMENT SOFTWARE Define key terminology and concepts of project management. IB Develop a complete project management plan and track its implementation using a predefined scenario. IIB Evaluate the effectiveness of a project implementation relative to budget, time and outcomes. IB, IIIC

9 CIS 141 INSTALLING, CONFIGURING AND ADMINISTERING MICROSOFT CLIENT OS Assess current system configuration and determine areas of concern as related to security and performance. IIIB, IIIC Demonstrate knowledge of proper TCP/IP implementations for various sized LANs. IIIA Evaluate system options and optimize for current user needs. IA, IIIC CIS 142 INSTALLING, CONFIGURING AND ADMINISTERING A SECURE WINDOWS SERVER Demonstrate an understanding of Active Directory Domain Services through design of Domain and OU structures. IIIA, IIIB, IIIC Analyze file and folder permissions and adjust as appropriate for intended user access. IIIB Evaluate the DNS solutions available and recommend an appropriate solution given a scenario. IIIA, IIIB CIS 147 INTERNET AND INTRANET SECURITY Differentiate between Physical, Technical and Administrative controls, providing examples of each and identify characteristics that place examples in one or more of these control categories. Explain circumstances and situations in which asynchronous encryption (utilizing a public/private key pair) should be used rather than synchronous encryption (utilizing a shared key). Describe the elements of the CIA triad, defining the purpose of each of the elements. Calculate the Annualized Loss Expectancy (ALE), given an asset value, exposure factor (EF), and the annual rate of occurrence (ARO). CIS 149 DATABASE ADMINISTRATION IN A CLIENT/SERVER ENVIRONMENT Course under discussion - may be archived Taylor CIS 300 SELECTED TOPICS IN COMPUTER INFORMATION SYSTEMS CIS 400 SELECTED TOPICS IN COMPUTER INFORMATION SYSTEMS

10 CLSO 1 CLSO 2 CLSO 3 Jones CIS 421 VIRTUALIZATION CONCEPTS AND TECHNOLOGIES Demonstrate activities associated with the management of a virtual environment including live motion, resource management, data recovery, high availability and fault tolerance. Detail the effects of excessive demands on available resources (eg.g. RAM, CPU processing), in terms of resource availability controls. Identify situations that justify the utilization of Type 1 hypervisor rather than Type 2 hypervisor. Explain the environmental benefits associated with the utilization of virtualization in a typical data center. Total Number of Courses (from last number assigned) #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! Total Number of CSLOs (manually enter) Number of CSLOs Assessed Per Semester (per formula) Percentage of CSLOs Assessed (per formula) #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! Number of Courses Assessed Per Semester (manually enter) Percentage of Courses Assessed (per formula) #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF! #REF!

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