Tikit Carpe Diem Next Generation. Making time work for you

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1 Tikit Carpe Diem Next Generation Making time work for you

2 Introducing Carpe Diem Next Generation With more than 100,000 users in law firms worldwide, Tikit s Carpe Diem is among the most widely used timekeeping solutions available. It has defined how fee earners around the world capture, record and track billable time for 20 years. This experience has enabled Tikit to build a peerless understanding of the needs of lawyers and firms. Tikit has also accumulated unrivalled expertise in developing innovative timekeeping systems, and built a proven track-record of success in deploying them in the legal environment. Carpe Diem Next Generation is an intuitive, easy-to-use system that for the first time incorporates all the elements of timekeeping into a single, functionally rich solution. Built from the ground up, it sets a new benchmark for timekeeping in law firms, one that will have a substantial impact on productivity, client transparency and profitability. In short, Carpe Diem Next Generation will make time work for you like never before. Be part of the next generation Having a single timekeeping system that provides the same technology across every platform is very important for a consistent user experience. The functionality to record time with tablets and smartphones is of increasing importance, and is now competing with traditional desktop entry. Consequently, the ability to capture and manage time painlessly and accurately across all devices is not simply a nice to have, but is seen as fundamental to how we support our lawyers. Mark Mountford Head of IT Applications at Bird & Bird LLP A single system Technology has developed at an extreme rate over the past few years. As a result firms often have to bolt-on each new time-capture capability that comes to market on top of existing legacy systems. This is less than ideal. End-users are left with a mishmash of interfaces resulting in a lack of continuity and the need for constant training. As well, these periodic add-ons affect usability and productivity, and leave IT with additional overheads and a complicated tangle of systems to support. Firms clearly need a one-stop solution to make time work for them in the most efficient way. Carpe Diem Next Generation is a single system that provides every element of timekeeping across every platform, consistently. Fee earners can capture and manage billable time anywhere, at any point in the day, on any device whether they re online or offline, so timekeeping becomes easier and more accurate They can use the time-capture method they prefer whether that s contemporaneous, on the move, or using timesheets on the desktop making timekeeping convenient They will be presented with the same interface on every device, so they have a single, straightforward, and uniform user-experience. The holistic Carpe Diem Next Generation technology: Means IT no longer has to deploy, maintain and manage multiple solutions, so can divert the costs and time saved into other business-critical activity; Is web browser based and thin client ready, so both the implementation and running costs are lower. This all adds up to greater convenience, higher adoption and utilisation, fewer costs and increased billings for the firm. An intuitive interface We built Carpe Diem Next Generation from scratch putting the needs and preferences of lawyers at the heart of every design decision. Moreover, our approach was informed by the knowledge that lawyers routinely use simple, intuitive consumer apps in their everyday lives. Why should they accept anything less at work? Carpe Diem Next Generation incorporates an interface inspired by the usability approaches found in the best-designed consumer apps. It adopts contemporary design principles on the use of colours, layouts and formats that we take for granted elsewhere. To make time work better for lawyers, Carpe Diem Next Generation sets a new user-experience benchmark for business applications in law firms. Carpe Diem Next Generation is easy, intuitive and even enjoyable to use, so time-keeping happens more regularly The user interface is consistent across every device and platform, so there is no barrier to using the right system at the right time Time-capture is now quicker for the time-constrained fee earner, freeing them to spend more time on creating value for the firm and for their clients Fee earners can personalise their experience, changing language and profile pictures so they are comfortable with the way the system looks and performs The firm can easily embed Carpe Diem Next Generation for example into their intranet, as well as brand the application to their specification Adoption is simple, with minimal to no end-user training required, so training costs are slashed. An intuitive interface increases the speed and breadth of adoption, lowers the cost of training, enables greater productivity and increases net billable hours.

3 What Carpe Die Carpe Diem Next Generation technologies into account. It h leading-edge consumer apps. embraces a changed landscape where clients have become incr factors in mind, Carpe Diem Nex next generation of timekeeping Rich functionality Tikit s overarching goal was to build a system that gives firms the best possible chance of maximising time captured. A system that makes time work better for everyone. Carpe Diem Next Generation delivers the industry s most advanced timekeeping technology, offering the widest functionality available in the marketplace. Carpe Diem Next Generation supplies a chronological view of each working day, to help fee earners put all their billable time in place The powerful best match technology embeds activity data directly within the time recording workflow, automatically populating timesheets so lawyers don t start with a blank page which they must laboriously fill in More importantly what makes Carpe Diem Next Generation unique is its Timefinder technology. Unlike all other timekeeping solutions on the market, users are not confronted with hundreds of possible missed-time entries, simply the ones that should be recorded Timefinder also allows fee earners to auto-populate timesheets based on their digital footprint, or to find missing time by responding to intelligent prompts on any device, at any time Carpe Diem Next Generation s talk-back technology assists users with timekeeping performance and efficiency so the process is quicker Predictive assistance auto-completes forms with predictive searches, and provides in-line spell checks, so the process becomes smoother. No other system offers this breadth and depth of functionality in one place, all of which is designed to drive an increase in billable hours. State-of-the-art management reporting, integrated billing and full guideline compliance To run a profitable firm, managing partners need a quick, accurate view of billable time. Moreover, law firms need to be transparent and accountable like never before; regulators want compliance; and clients need to receive service and invoices in a timely manner to have confidence in the firm s integrity in all things, including billing. To make time-reporting work for you, Carpe Diem Next Generation is fully compliant and provides the sector s most powerful reporting dashboards. A powerful management console allows firms to effectively monitor and measure timekeeping performance and identify how much billable time is still available A potent set of out-of-the-box metrics and dashboards enable a clear firm-wide view of time Fully customisable metrics and dashboards supply actionable management information at the press of a button Integrated e-billing and ethical wall validation improve compliance, reduce risk and improve cash flow Lawyers gain a better view of unaccountedfor-time which improves their productivity. Finance teams can track and reduce the lag between activity, time-capture, billing and cash Firms can quickly generate real-time billing reports that give clients more confidence in the firm and enrich the client relationship. Easy reporting brings a number of transparency dividends. It ultimately leads to a more tightly run firm with more trusting and loyal clients.

4 m Next Generation delivers has been re-engineered from the ground up to take the latest as been built to incorporate the intuitive approaches adopted in It reflects the ambitions and aspirations of today s firms. And it one where legal professionals are no longer office-bound, and easingly less loyal and more demanding. Designed with all these t Generation is timekeeping reimagined. It truly represents the for legal firms and will make time work for you like never before. No. 1 timekeeping application used by 100,000 law firm professionals across 4 continents 100,000 users globally More than $50 billion in fees processed using Tikit software Scalability and resilience Today s firms rightly expect robust, resilient systems. They also want the ability to grow and extend into different geographies, without technological constraints. To make time truly work in this regard, Carpe Diem Next Generation provides the sector s most resilient and scalable solution. Delivered with both thick and thin clients, it offers maximum flexibility for any size of firm Tested for 3,000 concurrent users, it supports up to 20,000 timekeepers with 800,000 time postings a day and 160 postings per second Fully configurable and customisable, it is designed for both the single office and for multi-language, multi-location global organisations. CARPE DIEM NEXT GENERATION is dependable and reliable, and has the power to grow with your firm. Our adoption of Carpe Diem s consumer-based timekeeping technologies, resulted in a 44 per cent increase in the number of mobile entries, with 40 per cent more granularity, both of which contribute to more timely and more accurate invoicing to our clients. 4 out of the 5 Magic Circle firms 60% out of top 10 US law firms Justin Hectus Director of Information at Keesal, Young & Logan (KYL)

5 How Carpe Diem Next Generation makes time work for lawyers, IT professionals and the firm. Making time work for lawyers: Maximising billable hours Enriching client relationships Boosting personal productivity and effectiveness. Making time work for law firms: Enhancing business performance Consolidating client relationships Building market competitiveness Enabling a healthy business. Making time work for legal IT professionals: Delivering a real opportunity to impact business performance Enhancing security and control over data & IT systems Smoothing implementation Lowering the cost and resources required to manage time. Carpe Diem Next Generation at a glance A single integrated solution Because CDNG is browser-based using HTML 5 it provides one single solution across all platforms, with both off and online capabilities. A superior user interface and user experience A consistent user interface across all platforms offers identical functionality from smart phone to desktop and everything in between. The interface has consumer-grade usability and can be personalised. All functions available across all devices anytime anywhere This maximises the opportunities to do both effective time-capture and time management. An entirely new solution CDNG uses the latest technology. It was built from the ground up with no legacy code, using an integrated data services tier. Fully integrated timefinding with best match filtering This supplies options to identify potential missing time using the timekeeper s digital footprint. Better and flexible reporting systems Using Microsoft RSSS, tailor reports to the firm s and users individual needs. Hierarchical management console CDNG dashboards supply the firm key metrics which measure and improve timekeeping effectiveness including velocity of capture and release as well as other valuable performance analytics. A lower total cost of ownership Because CDNG is a thin client both pre and post implementation costs are lower and no synching needs to take place due to a single data store. Scalable As a browser-based solution over 3 tier architecture CDNG can be scaled to fit small and large firms and can grow as the firm does. Resilient Supports 20,000 timekeepers with 800,000 time postings per day 160 postings per second with max 1/10 sec latency Tested for 3000 concurrent users 16 hour endurance / load test with published results. Fully configurable and customisable Allows firms to localise and adapt to multi-global and multi-cultural environments as well as to extend timekeeping into other areas such as marketing and HR.

6 To find out more, talk to Tikit today: T (Europe) (North America) E info@tikit.com About us Tikit is one of the world s largest providers of technology solutions and services to legal and accountancy firms, and is part of the BT Group. Tikit s client list totals more than 1,450 firms, including 90 of the UK s top 100 law firms, 250 US law firms, 12 of the top 20 European law firms and 18 of the UK s top 50 accountancy firms. Tikit is a complete technology partner offering a broad portfolio that includes software solutions and IT outsourcing as well as communications, networks and hosting offerings. Tikit develops its own best-of-breed software and has long-standing relationships with other top providers. We then match this expertise with a reputation for excellent customer service. Tikit Ltd 12 Gough Square, London EC4A 3DW 80 Bloor Street West, Suite 1502, Toronto ON DIG/006/0315 Registered in England Copyright Tikit