MBA K731 Project Management Fall 2013 Course Outline. Information Systems Area DeGroote School of Business McMaster University

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1 K731 - Fall of 10 MBA K731 Project Management Fall 2013 Course Outline Information Systems Area DeGroote School of Business McMaster University COURSE OBJECTIVE This course aims to provide students with the basic tools and techniques of project management, to demonstrate the importance of project management knowledge for future career decisionmaking, and to reinforce project management skills by means of experiential learning and lecture-based methodologies. INSTRUCTOR AND CONTACT INFORMATION Dr. Nicole Wagner Instructor Office: RJC 217/B Office Hours: by appointment Tel: (905) x20558 Reza Ariaeinejad Teaching Assistant Office: DSB A211 Office Hours: TBD Tel: (905) x26398 Class Location: RJC 249 Wednesday 19:00-22:00 Course Website: COURSE ELEMENTS Avenue: Yes Leadership: Yes IT skills: Yes Global view: Yes Participation: Yes Ethics: Yes Numeracy: Yes Written skills: Yes Evidence-based: Yes Innovation: Yes Group work: Yes Oral skills: Yes Experiential: Yes Guest speaker(s): No Final Exam: No

2 K731 - Fall of 10 COURSE DESCRIPTION The delivery of this course encompass a wide range of methods including in-class activities, case studies, group work, presentations, lectures, readings and Microsoft Project lab-work. This course explores the stages of managing a project, including project initiation, planning, scheduling, implementation and control, using quantitative and qualitative methods. This course aims to provide students with competencies in nine key project management areas: scope, time, cost, quality, human resources, risk, procurement, communication, and integration management. The methodologies and philosophies of the Project Management Institute (PMI) are discussed. Following this course, students could work towards the Project Management Professional (PMP) certification. LEARNING OUTCOMES Upon completion of this course, students will be able to complete the following key tasks: Discuss the project management processes and knowledge areas covered by the Project Management Institute's Body of Knowledge (PMBOK) Apply the project management knowledge areas, concepts, tools & techniques to initiate, plan, execute, control, and close projects Assess real-life project management issues & project risks by means of quantitative & qualitative techniques Develop solutions to project management issues leading to successful project management outcomes Define the specialized project management skills and the role of the project manager Utilize specified project management software to efficiently manage projects Calculate the Earned Value Management parameters that are necessary for project control Identify the critical activities in a project and calculate the duration of a project Identify the project stakeholders and manage their expectations REQUIRED COURSE MATERIALS AND READINGS Avenue registration for course content, readings and case materials Project Management: A Systems Approach To Planning, Scheduling, and Controlling, 11th Edition, Harold R. Kerzner, purchase a copy at the bookstore K731 Custom Courseware purchase a copy at the bookstore $ FREE TBD $ CAD

3 K731 - Fall of 10 OPTIONAL COURSE MATERIALS AND READINGS A Guide to the Project Management Body of Knowledge (PMBOK Guide), Fifth Edition purchase online from PMI ( $ CAD EVALUATION Learning in this course results from all in-class and out-of-class activities. Students will be evaluated as individuals and as teams when team work is assigned. For team work, all team members share the same grade adjusted by peer evaluation. Your final grade will be calculated as follows: Components and Weights Assignment #1 Case Study Analysis (group) 20% Assignment #2 Microsoft Project (individual) 15% Assignment #3 Network Diagrams (individual) 10% Midterm Exam In-class Test (individual) 20% Term Project Group Project Management (group) 25% Participation In-class Contribution (individual) 10% Total 100% NOTE: The use of a McMaster standard calculator is allowed during examinations in this course. See McMaster calculator policy at the following URL: Grade Conversion At the end of the course your overall percentage grade will be converted to your letter grade in accordance with the following conversion scheme. Grade (Points) * Percentages A+ (12) A (11) A- (10) B+ (9) B (8) B- (7) F (0) 00-59

4 K731 - Fall of 10 Communication and Feedback Students that are uncomfortable in directly approaching an instructor regarding a course concern may send a confidential and anonymous to the respective Area Chair or Associate Dean: Students who wish to correspond with instructors or TAs directly via must send messages that originate from their official McMaster University account. This protects the confidentiality and sensitivity of information as well as confirms the identity of the student. s regarding course issues should NOT be sent to the Administrative Assistant. Instructors are encouraged to conduct an informal course review with students by Week #4 to allow time for modifications in curriculum delivery. Instructors should provide evaluation feedback for at least 10% of the final grade to students prior to Week #8 in the term. Assignment #1 Case Study Analysis (group) This assignment is worth 20% of your final grade and students should work on this assignment as groups. All group members will share the same grade. There will be seven cases for analysis and therefore seven groups will present their work. The instructor will assign the cases and the group members. Students are expected to answer all the case questions as required, to engage the classroom in the case discussion and to fill the case summary template. Students will present their cases using power point and the presentation is expected to last for about twenty minutes in addition to 10 minutes for Q&A. During the case presentations students are expected to reflect on and connect elements from the case study with concepts discussed in class. Students are also expected to engage the audience by means of effective presentation skills. A sample presentation evaluation form and the case summary template will be posted on AVENUE. All group members are expected to participate in the presentation and in the case discussion. All students must submit a copy of their power point and template through AVENUE before their presentation. In addition students must provide a print out of their presentation and the template at the beginning of their presentation. Assignment #2 Microsoft Project (individual) This assignment is worth 15% of your final grade and students should work on this assignment individually. This assignment is composed of a case study and a series of MS Project exercises and projects that aim at improving students' MS Project software skills. Students will work through many exercises through which they will learn how to carry out basic tasks including developing network diagrams, creating performance reports, changing calendar specifications, adding, adjusting and removing activities. Students will then apply their MS Project skills to answer all the case questions assigned for this assignment. Students will start working on this assignment in class. Students must submit their final results for each exercise in the specific drop box on AVENUE. Students are expected to download the trial version of MS Project 2010 prior to the lab sessions. It is the student s responsibility to

5 K731 - Fall of 10 ensure the download of the software. It is the students responsibility to manage the size of the assignment files, by zipping them, and to ensure proper submission on AVENUE in due time. An additional soft copy of the work should also be sent by each student to the TA. Assignment #3 Network Diagrams (individual) This assignment is worth 10% of your final grade and students should work on this assignment individually. In correspondence with four of the case studies discussed in class, students will hand in network diagrams corresponding with the case details. Further details will be provided in class and on AVENUE. Midterm Exam There is one exam for this course, worth 20% of your final grade, which will take place in class on October 9, The goal of this exam is to determine student understanding of the concepts and the ideas discussed in class and described in the course textbook. The exam will cover material from the text book, readings, lectures and class discussions. The exam will be composed of objective questions (multiple choice / true or false), essay type questions and technical analysis questions. This is a closed-book exam. Term Project (group) This project is worth 25% of your final grade and will be marked as a group. Students are free to choose their own team members (groups of 4-6). All group members are expected to contribute to the assignment and will share the same grade. The term project is designed to give students the experience of working on a small project team and planning a project on their own. This project will demonstrate understanding of project management processes, including initiating, planning, executing and controlling a project using project management tools. The details of the term project requirements will be posted on AVENUE. In general, groups will need to establish a contract of roles and responsibilities for team members, penalties for poor performance, and when they will meet (5%). The team will submit a two page document proposal to the instructor for the project they wish to manage stating the business case and justification for the final project (10%). Once approved, students are to apply what they learned in class to develop and manage the project. A 25 page report consisting of professional quality writing is to be submitted on the project (40%). All members of the team will also deliver a presentation on the project during the last class (45%). Team members will be judged on their depth of analysis, content, delivery, and presentation skills. Participation Name cards and class pictures are used to help give credit for your participation. You must have a name card with your full first and last name clearly written and displayed in front of you for every class. Students are expected to attend class on-time, participate in discussions, read assigned material, and survey recent news to stay informed of major projects discussed in the news. In-class

6 K731 - Fall of 10 activities will be assigned including scenario analysis and problems. Students must complete the in-class activities to get the assigned activity marks. Students are expected to demonstrate professional business behaviour and attitude. ACADEMIC DISHONESTY It is the student s responsibility to understand what constitutes academic dishonesty. Please refer to the University Senate Academic Integrity Policy at the following URL: This policy describes the responsibilities, procedures, and guidelines for students and faculty should a case of academic dishonesty arise. Academic dishonesty is defined as to knowingly act or fail to act in a way that results or could result in unearned academic credit or advantage. Please refer to the policy for a list of examples. The policy also provides faculty with procedures to follow in cases of academic dishonesty as well as general guidelines for penalties. For further information related to the policy, please refer to the Office of Academic Integrity at: MISSED ACADEMIC WORK Missed Mid-Term Examinations / Tests / Class Participation Where students miss a regularly scheduled mid-term or class participation for legitimate reasons as determined by the MBA Academic Services Office, the weight for that test/participation will be distributed across other evaluative components of the course at the discretion of the instructor. Documentation explaining such an absence must be provided to the MBA Academic Services Office within five (5) working days upon returning to school. To document absences for health related reasons, please provide the Petition for Relief for MBA Missed Term Work and the McMaster University Student Health Certificate which can be found on the DeGroote website at Please do not use the online McMaster Student Absence Form as this is for Undergraduate students only. University policy states that a student may submit a maximum of three (3) medical certificates per year after which the student must meet with the Director of the program. To document absences for reasons other than health related, please provide the Petition for Relief for MBA Missed Term Work and documentation supporting the reason for the absence. Students unable to write a mid-term at the posted exam time due to the following reasons: religious; work-related (for part-time students only); representing university at an academic or varsity athletic event; conflicts between two overlapping scheduled mid-term exams; or other extenuating circumstances, have the option of applying for special exam arrangements. Such

7 K731 - Fall of 10 requests must be made to the MBA Academic Services Office at least ten (10) working days before the scheduled exam along with acceptable documentation. Instructors cannot themselves allow students to unofficially write make-up exams/tests. Adjudication of the request must be handled by the MBA Academic Services Office. If a mid-term exam is missed without a valid reason, students will receive a grade of zero (0) for that component. Missed Final Examinations A student who misses a final examination without good reason will receive a mark of 0 on the examination. All applications for deferred and special examination arrangements must be made to the MBA Academic Services Office. Failure to meet the stated deadlines may result in the denial of these arrangements. Deferred examination privileges, if granted, must be satisfied during the examination period at the end of the following term. There will be one common sitting for all deferred exams. Failure to write an approved deferred examination at the pre-scheduled time will result in a failure for that examination, except in the case of exceptional circumstances where documentation has been provided and approved. Upon approval, no credit will be given for the course, and the notation N.C. (no credit) will be placed on the student s transcript. Students receiving no credit for a required course must repeat the course. Optional or elective courses for which no credit is given may be repeated or replaced with another course of equal credit value. Requests for a second deferral or rescheduling of a deferred examination will not be considered. Any student who is unable to write a final examination because of illness is required to submit the Application for Deferred MBA Final Examination and a statement from a doctor certifying illness on the date of the examination. The Application for Deferred MBA Final Examination and the McMaster University Student Health Certificate can be found on the DeGroote website at Please do not use the online McMaster Student Absence Form as this is for Undergraduate students only. Students who write examinations while ill will not be given special consideration after the fact. In such cases, the request for a deferred examination privilege must be made in writing to the MBA Academic Services Office within five business days of the missed examination. Special examination arrangements may be made for students unable to write at the posted exam time due to compelling reasons (for example religious, or for part-time students only, workrelated reasons):

8 K731 - Fall of 10 Students who have religious obligations which make it impossible to write examinations at the times posted are required to produce a letter from their religious leader stating that they are unable to be present owing to a religious obligation. Part-time students who have business commitments which make it impossible to write examinations at the times posted are required to produce a letter on company letterhead from the student s immediate supervisor stating that they are unable to be present owing to a specific job commitment. In such cases, applications must be made in writing to the MBA Academic Services Office at least ten business days before the scheduled examination date and acceptable documentation must be supplied. If a student is representing the University at an academic or athletic event and is available at an overlapping scheduled time of the test/examination, the student may write the test/examination at an approved location with an approved invigilator, as determined by the MBA Academic Services Office. In such cases, the request for a deferred examination privilege must be made in writing to the MBA Academic Services Office within ten business days of the end of the examination period. Note: A fee of $50 will be charged for a deferred exam written on campus and a fee of $100 for deferred exams written elsewhere. In cases where the student s standing is in doubt, the Graduate Admissions and Study Committee may require that the student with one or more deferred examination privileges refrain from re-registering until the examination(s) have been cleared. STUDENT ACCESSIBILITY SERVICES Student Accessibility Services (SAS) offers various support services for students with disabilities. Students are required to inform SAS of accommodation needs for course work at the outset of term. Students must forward a copy of such SAS accommodation to the instructor normally, within the first three (3) weeks of classes by setting up an appointment with the instructor. If a student with a disability chooses NOT to take advantage of an SAS accommodation and chooses to sit for a regular exam, a petition for relief may not be filed after the examination is complete. The SAS website is: POTENTIAL MODIFICATIONS TO THE COURSE The instructor and university reserve the right to modify elements of the course during the term. The university may change the dates and deadlines for any or all courses in extreme circumstances. If either type of modification becomes necessary, reasonable notice and communication with the students will be given with explanation and the opportunity to comment on changes. It is the responsibility of the student to check their McMaster and course websites weekly during the term and to note any changes.

9 K731 - Fall of 10 COURSE SCHEDULE MBA K731 Project Management Fall 2013 Course Schedule WEEK DATE READINGS/LECTURES ASSIGNMENTS/DELIVERABLES 1 Sept 11 CH1: Overview CH 2: Project management Growth- Concepts and Definitions 2 Sept 18 3 Sept 25 4 Oct 2 CH 3: Organizational Structures CH 4: Organizing and Staffing the Project Office and Team Case Study Overview CH 6: Management of Your Time and Stress CH 7: Conflicts CH 11: Planning CH 12: Network Scheduling Techniques CH 13: Project Graphics Due: Group members finalized Distribute: Assignment 1details Due: Term Project Contract Case 1: Beijing EAPS Consulting 5 Oct 9 CH 14: Pricing and Estimating MID-TERM (IN CLASS) 6 Oct 16 MS Project Lab (In-class) Due: Term Project Proposal Case 2: Big Brothers Distribute: Assignment 2 details 7 Oct 23 CH 15: Cost Control CH 16: Trade-off Analysis in a Project Environment Case 3: HMS Pinafore Due: Network Diagram 1 8 Oct 30 CH 17: Risk Management Case 4: Proctor & Gamble Canada Due: Network Diagram 2 9 Nov 6 CH 18: Learning Curves CH 19: Contract Management Due: Assignment 2 Case 5: The Toronto Sun and Caribana Due: Network Diagram 3

10 K731 - Fall of Nov 13 CH 20: Quality Management Case 6: Multiple Sclerosis Society of Canada Due: Network Diagram 4 11 Nov 20 CH 21: Modern Developments in Project Management CH 24: Managing Crisis Projects Case 7: The Waterloo Regional Police Services 12 & 13 Nov 27 & Dec 4 Term Project Presentations Due: Term Project Reports

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