5 Using Your Verbatim Autodialer

Transcription

1 5 Using Yor Verbatim Atodialer 5.1 Placing Inqiry Calls to the Verbatim Atodialer ( Yo may call the Verbatim atodialer at any time from any phone. The nit will wait the programmed nmber of rings before answering and then will begin a fll stats report. The stats report starts with the Station ID Message, followed by any special warning messages (e.g.: no phone nmbers programmed, or the nit is disarmed, etc.), and concldes with the listing of the stats of each channel inpt. If there are no alarm conditions on any channel, then the Verbatim atodialer will say All channels normal jst prior to beginning the complete channel stats report. If there are channels with nacknowledged alarms conditions prior to the call, placing a call to the nit will reslt in the acknowledgement of these alarms. The Verbatim atodialer will say Alarm is acknowledged immediately after reciting the Station ID message. The Call in Acknowledge Mode command (Code 925) may be sed to set the Verbatim so that calls to the nit will not atomatically acknowledge alarms. The channel stats report will be recited the programmed nmber of message repeats (defalt is 3 times). Between each recital the Verbatim atodialer will isse a prompting beep and then wait a few seconds for yo to optionally enter a special Command Tone. See Section 5.7, Programming by Phone. After all message repeats, if yo hae not entered a tone, the nit will say Goodbye and terminate the call. See Section 6.2, Programming Operations. 5.2 CHECK STATUS Inqiry at Panel NORMAL CHECK STATUS When the NORM LED is lit, yo may hear a report of crrent conditions by pressing the NORMAL/CHECK STATUS key. Yo may ct this report short by again pressing the NORMAL/CHECK STATUS key. Verbatim Owner's Manal 5-1

2 5.3 Receiing Alarm Calls When any inpt condition iolates the programmed alarm criteria for an interal longer than the Alarm Trip Delay for that inpt (See Section 6.2.6), the nit goes into an Unacknowledged Alarm state. The nit begins dialing the first of p to 16 programmed phone nmbers. See Section 6.1, Program Codes, abot optional Alarm Call Groping if yo want the nmbers dialed to depend on which channel is in alarm. Wheneer there is an Unacknowledged Alarm the corresponding channel alarm LED begins flashing. The oice messages follow the same format as an inqiry call, inclding the prompting beep, except the channels haing no alarm actiity are not inclded in the alarm report. If there is no acknowledgment, the Verbatim atodialer will replay the message for the programmed nmber of repeats (defalt is 3) and then will say, Goodbye, before terminating the call. See Appendix I for information on alternate annnciator state models. Annnciator state models spport arios Retrn To Normal (RTN) calling seqences. Phrases Appended to Alarm Messages (ser recorded or defalt) These appending phrases will contine to be inclded in any stats reports ntil the Alarm Reset time expires for that channel. ALERT Any channel with an inpt iolation which has not been present longer than the Alarm Trip Delay for that channel will hae its stats message appended with the word "Alert." NOW NORMAL If the iolation which originally cased the alarm has gone away the phrase "Now Normal" will be appeneded to the alarm stats message. ACKNOWLEDGED Any channel which was in an nacknowledged alarm state bt became acknowledged will hae its stats message appended with the word "Acknowledged." NOW NORMAL, ACKNOWLEDGED Any channel which is both acknowledged and whose inpt oilation has gone away will hae its stats messages appended with the phrase "Now Normal, Acknowledged." 5-2 Verbatim Owner's Manal

3 ! Note: When the atodialer goes into alarm, it dials each phone nmber in seqence ntil it receies an acknowledgement. The alarm may be acknowledged after the warble tone by pressing a toch tone "9"; by calling the nit back after it says, "goodbye," or by pressing NORMAL on the front panel. After acknowledgement, the dialer will not call ot again on that channel ntil it is reset. This is sally done atomatically after a set period of time called the Alarm Reset Time, which allows the person who acknowledged the alarm time to go fix the sorce of the problem withot frther callots from the dialer. After the reset time, the nit is atomatically reset, and any alarms present at that time will case a dial ot. Power Failre alarms only case two spoken messages: 1) When power has been off for longer than the Power Failre Trip Delay, "Power is Off" is reported. 2) When power has been off and is later restored the message "Power is On" is reported. 5.4 Contined Dialing in the Absence of Acknowledgment The Verbatim atodialer will then wait for the programmed Time Between Alarm Calls (defalt 2 mintes; See Section , "Miscellaneos Programming Tips," to change defalt time), dring which yo may call the Verbatim atodialer back to acknowledge the alarm. If no acknowledgment is receied at the end of this period, the next phone nmber will be dialed. The process will be repeated indefinitely, repeatedly going throgh all the designated phone nmbers, ntil acknowledgment is receied. If yo want frther calling terminated when channels retrn to normal yo may so program the nit by sing the "Set Retrn to Normal" command (Code 923). See Appendix K. Verbatim Owner's Manal 5-3

4 5.5 Acknowledging the Alarm Call To acknowledge the alarm dring the alarm call wait to hear the prompting "warble" tone then enter a toch tone '9' (Also 1, 2, 4, or 0 will acknowledge in this sitation). The Verbatim atodialer will say Alarm is acknowledged, Goodbye and terminate the call. See Section 5.7, Programming by Phone, for additional ways of acknowledging an alarm withot ending the call. Alternatie methods of Acknowledging: Wait for the alarm call to end then place a call to nit. At the front panel press NORMAL, PROGRAM, DISARM, or DIALOUT. Upon acknowledgment, the channel LED changes from flashing to steady illmination. At the end of the Alarm Reset period the channel alarm LED trns off, the Acknowledged Alarm stats is cleared for that particlar channel inpt, and it is again ready to go into Unacknowledged Alarm wheneer a iolation occrs at that inpt. In particlar, if a iolation has not been remoed (prior to timeot), dialing begins immediately pon the Alarm Reset period timeot. To reactiate the alarm before the alarm reset timeot period is oer, re-arm the alarm. 5.6 Alarm Reset Timeot After Acknowledgment As shown in the figre, "Anatomy of an Alarm," p. 5-3, when an acknowledgment is receied, the Verbatim atodialer begins timing ot the Alarm Reset Time, (defalt 1 hor). Frther calling on behalf of that channel is sspended, regardless of frther actiity at that particlar inpt dring this period. If new alarms occr on other channels dring this period, the nit will go back into the Unacknowledged Alarm state and dial the first appropriate phone nmber, with dialing contining ntil a new acknowledgment is receied. 5.7 Programming by Phone ( Dring any phone call (inqiry call or alarm call), at the end of each rond of messages, the prompting warble tone is issed. If yo press a Command Tone 1 at the sond of the warble tone, the Verbatim atodialer will prompt yo to enter a program code. (Or, if yo hae established a Secrity Access Code, yo will first be prompted for this code). 5-4 Verbatim Owner's Manal

5 To enter programming codes oer the phone: l Enter a toch tone "1" after the warble tone. l Enter the program code followed by # #. l Enter an additional # # when yo are ready to hang p. Yo may enter codes for most of the programming operations described in this manal except reading or changing the optional secrity access code. See Section 6 for more information abot the 910 Secrity Access featre. Since some of the front panel keys are not fond on a toch tone keypad, some special conentions apply for oer-the-phone programming: In Place Of: Enter: CANCEL * * ENTER # # POINT * MINUS # To enter the Program Mode press "1" after the warble tone. To end a phone call after programming: Press # # withot a prior digit entry. The Verbatim atodialer will then isse a prompting beep which is another opportnity to enter a 1 if yo didn t want to end the call. It will then say Goodbye and end the call. ( Oer the phone, yo may not program more than one consectie dialing delay, becase # # (two in a row) is interpreted as ENTER when programming. Howeer, yo may extend this delay sing code 928. See Program Code Table p If yo initially enter a Command Tone 2 in place of the 1, yo will be in a special Program Reiew Mode, which allows yo the safety of checking any of the programming items or messages, withot the possibility of altering any of them. If yo initially enter a Command Tone 3 in place of the 1, yo will hear a report of each channel that has any acknowledged or nacknowledged alarm condition. If yo initially enter a Command Tone 4 in place of the 1, yo will hear a listing of all programmed phone nmbers, pls any other basic programming items that yo hae altered from their defalt ales. This is particlarly sefl in diagnosing operating problems. Verbatim Owner's Manal 5-5

6 If yo initially enter a Command Tone "8" in place of the "1", the nit will not be acknowledged and will immediately say "goodbye" and end the phone call. If yo initially enter a Command Tone of "0, 5, 6, 7, or 9," in place of the "1", the alarms will acknowledge an alarm and the nit will immediately say "goodbye" and end the phone call.! Note: Command tones "1, 2, 3, and 4" will acknowledge all alarms, een those not in their Alarm Call Grop (ACG). See Section Command tones "0, 5, 6, 7, and 9" will acknowledge only alarms in their ACG. Command tone "8" will not acknowledge any alarms, bt will gie the stats of all alarms. 5.8 Dialing Ot and Conersing Throgh the Verbatim Atodialer DIAL OUT PRESS TO TALK At the panel, starting in the Normal Mode, press the DIALOUT/PRESS TO TALK key. Next press the digits of the phone nmber yo want to dial. Each digit yo press will be dialed as yo press it. Yo will then hear the sond of the ringing. When yo hear the phone answered, press and hold the same DIALOUT/ PRESS TO TALK key as yo speak to the person on the line, and release the key to listen. Contine the conersation in this manner. NORMAL CHECK STATUS To end the call press NORMAL. If the DIALOUT/PRESS TO TALK key is not pressed for more than 2 mintes (or as preiosly set), the Verbatim atodialer will atomatically end the call. To atomatically re-dial a nmber that was preiosly manally entered by this method, press DIALOUT/ PRESS TO TALK as before, then press ENTER rather than entering digits manally. If yo are at the panel when a phone call is in progress, yo may sspend the message report and conerse with the person on the other end by pressing the DIALOUT/PRESS TO TALK key as described aboe. There will be no additional dialing, since connection has already been established. To end the call, press NORMAL. 5-6 Verbatim Owner's Manal