Staffordshire County Council Annual Report on Health and Safety Performance 2008/9. 1.1The County Council's Senior Managers need to: -

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1 Staffordshire County Council Annual Report on Health and Safety Performance 2008/9 1. Action Required 1.1The County Council's Senior Managers need to: - Review the findings and management information detailed in this annual report; Analyse this year s performance and identify action to ensure continuous improvement; Consider the key actions identified for 2009/10 and decide if any further actions are required; Share and communicate the report to Directorate Management Teams, Policy Makers and Planners within Directorates; and Recognise the work that has been achieved to improve the Council's management of Health, Safety and Welfare risks. 2. Introduction 2.1 This report covers the period from 1 st April 2008 to 31 st March The aim is to provide the council's senior management, stakeholders, public of Staffordshire and others interested in health and safety with information on what the county council is doing to protect its employees, volunteers, contractors, service users, pupils and members of the public. 2.2 Health and safety in the county council is part of the overall risk management strategy, which aims to identify and manage risks to the county council and its services to the public. Health and safety focuses on the risks of injury and ill health that can arise from the wide range of activities necessary to deliver the services to the people of Staffordshire. 2.3 The report identifies progress against the key action points outlined in the action plan for 2008/9 and identifies key priorities for 2009/ Background 3.1 The type of health and safety risks involved are varied, but can include:- Lone working Violence and aggression Transport and road risks Manual handling Slips, trips and falls

2 Work related ill health including stress at work 3.2 An organisation with such a broad range of activities as Staffordshire County Council has a wide variety of risks to manage and the above list represents only some of the most common risks across the council. To ensure that all risks are identified, the council has a risk assessment process for use by managers and staff. 3.3 Our services are often delivered via partnership arrangements. These include a wide range of external organisations such as the NHS, charities, contractors and volunteers. By focusing on co-operation, communication and co-ordination with our partners, we aim to ensure that these operations are also effectively managed as safely as is reasonably practicable. 3.4 To support the management of health, safety and employee welfare the council employs a number of specialists, including health and safety specialists, occupational health specialists, trained counsellors who provide support for employees, property management specialists etc. In the workplace there are trained safety representatives, both nominated by trade unions and non trade union staff representatives, who help to monitor health and safety and represent employees during consultation. 4. Performance for 2008/9 4.1 Progress with existing plans Good progress has been made on the key actions identified for 2008/9. However, some action points have been carried forward to 2009/10 due to several major incidents that required management by the Strategic Health and Safety Service. See Appendix 1 for detailed information on progress against the plans. 5. Health and Safety Audit and Evaluation Process The revised health and safety audit and evaluation process has been operating across the council s activities since September Outcomes of Internal Health and Safety Audits During 2008/9 199 health and safety audits were completed by Health and Safety Advisors. 135 were completed using the old audit systems operated by the individual directorates, and 64 internal health and safety audits have been completed by Health and Safety Advisors using the new maturity model. The maturity results of the 64 new audits completed breaks down as detailed below:

3 Maturity Level Level 1 - Emerging Level 2 - Managing Level 3 - Established Level 4 - Performing Level 5 Continuous Improvement Average score Schools C&LL SC&H DSD Divisions* 5 1 New Audit Process rolling out from 1 st April *C&LL includes strategic core 5.2 HSE CHASPI The council has committed to completing an audit of its overall health, safety and welfare performance using the HSE Corporate Health and Safety Performance Index (CHASPI) audit tool kit. In 2008/9 the council achieved 5.9 (10 being excellent). (See Appendix 5 for detailed results). This allows us to benchmark performance against other local authorities. The development issues identified from this process have been built into the 2009/10 Service Plan for Strategic Health and Safety and will be incorporated into the Health, Safety and Welfare Strategy. Local Authority Staffordshire County Council Shropshire County Council Health and Safety Executive Derbyshire County Council West Midlands Fire Service North Staffs Combined Health CHaSPI Score CHaSPI scores vary in the public sector from Key Performance Indicators ( KPI's) 6.1 The council has agreed a range of key performance indicators for health and safety against which the council can monitor its progress and performance. The outcome of these are detailed

4 in Appendix 2, and are benchmarked against pervious years to allow the council to review its continuous performance 7. New arrangements for the delivery of health and safety advice for the council. 7.1 Following a recent review of health and safety services it was agreed that from 1 st February 2009 all directorate health and safety services be integrated into one team. The benefits this brings are: - builds on and improve performance, - provides for a consistency of approach across the county council particularly in terms of mitigating risk, - allows for a more flexible use of resources - ensures resources are aligned to key risk areas / projects, 7.2 The Strategic Health and Safety Service is based in the Chief Executives Office within the Strategic HR Unit. 8. Accident and Violence Statistics 8.1 The council has seen a small decline in the total number of accidents both to employees and non employees. 8.2 The decline in employee accidents is considered to be for the following reasons:- Reducing staff group in SC&H 8.3 The decline in non employee accidents is considered to be for the following reasons:- Reduction in number of service users in social care and health direct care provision; Improved communication to schools regarding reporting of accidents to pupils; Improved awareness of health and safety. 8.4 There has been a slight increase in violent incidents to employees. 8.5 In addition to the number of violent incidents detailed in Appendix 3 (these are the incidents schools have completed a Violent Incident report form) the table below details the number of incidents of violence and aggression in schools from the survey results provided by the 183 schools who returned the questionnaire.

5 2008/9 Violent Incidents in school survey information Violent Incidents to Teachers Violent incidents to Support Staff Total Violence Verbal Abuse Incidents Threatening Behaviour Physical Injury 8.6 The overall accident and violence statistical information for the county council and each directorate is detailed in Appendix Health and Safety Investigations 9.1 The health and safety advisors have continued to investigate the more serious accidents and encourage operational managers to investigate all accidents. Managers have been encouraged to establish both the immediate and root cause of accidents to manage the potential for reoccurrence. 9.2 The council has seen an increase in the number of RIDDOR reportable accidents and these are mainly due to an increase in the number of accidents where a pupil was taken from the scene of the accident to hospital. A majority of these accidents were minor in nature and very few pupils were detained in hospital. 9.3 Part of this increase is due to changing guidance from the HSE which now requires that sports injuries where a pupil is taken to hospital are reportable. 9.4 On the 12th December 2008 Stafford Crown Court held the sentencing hearing for the Wombourne Day Centre accident which resulted in the death of a Service User. The outcome was as follows:- The Council was fined 83,000 plus costs of 21,000 The Judge stated that the facts of the case and the cause of death were clear and simple. He stated that in mitigations he considered that:- SC&H Directorate had no previous convictions or improvement notices; Pleaded guilty at the first opportunity; Offered full co-operation with the HSE at all stages of the investigation;

6 Council had an effective and quick remedial response with a well informed action plan; There were no previous warnings of the risk for the council to have acted upon; The council have alerted other similar organisations of the facts and risks identified; The council has acted as a responsible public body, who take their responsibilities seriously, for which he had no criticism. The Judge stated however, that he also had to take the following into account:- That the risks associated with the activity undertaken are well known and substantial; Death resulted; The group of persons exposed to the risks are vulnerable people; and The timescale of the breach was substantial. 9.5 In February 2009 there was a serious incident at a school which resulted in the accidental release of asbestos insulation fibres. This incident resulted from intrusive work being completed by contractors working on behalf of the council. The HSE have started a detailed investigation. The council s internal investigation preliminary findings have been established and action plan developed. Action plan is due to be finalised with relevant services in June Reportable disease related to exposure to hand arm vibration. A thorough internal investigation has been completed and suitable precautionary actions taken to prevent any future reoccurrence. HSE have now confirmed that they are satisfied with the actions the council has taken and have closed their investigation. 9.7 Dangerous condition of a boundary wall to a council owned public building. HSE raised concerns with regard to condition of the wall, the wall was found not to be owned by the county council. The issue was investigated and all stakeholders contacted to agree precautionary actions which have now been implemented. 9.8 Swimming lessons at school pools. Following a complaint from a local borough council to HSE, meetings have been held with the HSE and the local borough council to discuss concerns regarding lifeguard skills of teachers and supervision arrangements by teaching staff. Strategic Health and Safety is reviewing council guidance and working on agreed practices with the local borough council to resolve the conflict.

7 9.9 An employee and pupil suffered minor upper respiratory tract problems when a swimming pool was hand dosed inappropriately with chlorine following the breakdown of the automatic dosing plant. The incident has been investigated, local recommendations implemented and all schools with swimming pools have received a hazard notice explaining the potential dangers and recommended actions in such situations. The schools health and safety advisors are cross referencing records to ensure all schools have staff with suitable training and that the training has been refreshed at suitable internals. The guidance on safety and swimming pools is also being reviewed to ensure suitable level of detailed advice is available to Headteachers. 10. Health and Safety Executive s Involvement 10.1 Due to the prosecution and the serious asbestos incident at a school detailed above the council has seen increased contact with the HSE. They have been in regular contact, often requesting copies of our internal accident investigation reports, answers to direct questions about causes of accidents and resulting actions The HSE have served no improvement or prohibition notices on the council during this period. 11. Joint Consultation The council has held health and safety committees and consultation forums in accordance with the Health and Safety Policy at both corporate and directorate levels. Union and staff views have been sought on new health and safety policies. Arrangements are in place to improve the arrangements for a Schools Health and Safety Committee 11.2 The Strategic Health and Safety Service have worked closely with the unions on the development of the following key policies which will be launched in 2009/10. Medication Occupational Road Risk Alcohol and Substance Misuse 12. Stress Survey and HSE Stress Standards 12.1 The council completed its second survey of staff in relation to organisational stress and wellbeing in May The results of this survey can be viewed on the Health and Safety Section of the Intranet In summary the council s position has remained consistent with a slight decrease in effective management of all the risk factors.

8 Demands and Change remain the main areas of concern for the council. This is also consistent when the data is drilled down to directorate and service levels. It is also important to note that Relationships has dipped down to positive from very positive and Support has taken the biggest drop in overall score and thus these risk areas need to be reviewed to ensure that employees feel supported and relationships remain positive moving into the future. Job evaluation had an impact on the results of the survey, as will some of the other major changes the council has been implementing and working on during the last 24 months. However, this years results need to be examined to identify the lessons we need to learn as we move forward to building Staffordshire s future See Appendix 4 for summary of the 2008 corporate stress survey results for the seven stress risk factors. 13. Occupational Health Unit (OHU) 2006/7 2007/8 2008/9 1 Ill Health Referrals Psychological Services Referrals Ill Health Retirement Requests Ill Health Retirements Approved The figures show that from 06/07 to 08/09 there has been a 36.9% increase in the number of management referrals. This would seem to indicate that the Managing Attendance Policy along with the training for managers on the application of the policy has been effective Although the overall management referral rate has risen the number of referrals to the psychologist has only risen by 9%. One explanation for this could be related to the type of referrals. Although formal statistics are not recorded on the nature of referrals the OH staff report a higher level of referrals relating to frequent short-term absences and these are less likely to require psychology input. This would also demonstrate the adoption of the Managing Attendance Policy in better management of multiple short-term absences The number of ill-health retirement requests has fallen compared to the previous year especially given the increase in referrals. There could be several reasons for this but it could be an indicator that as an organisation we are improving managing rehabilitation and therefore getting more employees back into work. This is clearly a positive in that we are able to retain the services of experienced staff and avoid the costs of recruiting and training new employees. This also fits well with projects such as the Open Door Scheme in demonstrating that as an

9 employer we are able to support and rehabilitate our own staff and can share this expertise with other partnership agencies The number if ill-health retirements that met the qualifying criteria dropped for the third year running. In September 08 the criteria changed with the changes in the LGPS rules with the introduction of the three tier system. Despite this there has not been an increase. The number of ill health retirements is beyond the control of the employer (other than to grant the pension) and it is up to the independent doctor that assesses the applications, to ensure that they consider the medical evidence that is presented to them in making a decision Wellbeing Towards the end of 2008 the OHU linked up with Strategic Health and Safety, HR, Sustainable Travel, Public Health and Communications in launching a series of health promotion initiatives for the benefit of council employees and their families. These have been promoted under the Change 4 Life campaign that has been a national promotion. So far events have include lifestyle health checks, exercise events, the launch of the food diary with monthly updates and general health advice from various local organisations. A second event promoted blood pressure awareness in conjunction with the Stroke Association and it is estimated that 660 people were able to make use of the BP monitors that were spread across various establishments. Ongoing events are planned and it is hoped that this will be a sustainable project. 14. Liability Claims 14.1 The number of claims occurring has remained fairly stable although claimant s have up to 3 years after the accident within which to claim. Therefore, the numbers will increase over time The estimated cost of payments increased significantly in 2005/06 and 2006/07. The increases in 2007/08 are due to new claims and the reasons for the increases in other years are stated below the summary table. 2005/6 2006/7 2007/8 2008/9 No. of Claims Occurred Estimated Cost of payments 845, , , , /06 increase

10 The estimated cost has increased from 572,000 to 842,250. This is due to the fact that insurers have settled a number of claims during the year totalling around 150,000. In addition to 4 new claims, a number of estimates on existing claims increased significantly following disclosure of medical records by the claimants and their legal representatives /07 increase The estimated cost has increased from 702,000 to 902,271. Approximately 80,000 has been paid during the year and 8 new claims have been received. In addition to this, estimates were increased on one claim from 7,000 to over and above the County Council s excess of 125,000 at the time of the incident. Health and safety advisors continue to provide support and input into the defence reports produced to defend liability claims, and advise service managers on progress with liability claims Trends Claim values and numbers peaks and troughs are to be expected. Public liability claim numbers As claimants have up to 3 years from the incident date to notify us of a claim it is difficult to know how much more the numbers will increase. (note that minors have up to 3 years after their 18 th birthday to make a claim). Employers liability claim numbers As claimants have up to 3 years from the incident date to notify us of a claim it is difficult to know how much more the numbers will increase. Due to the current economic climate, numbers of claims are expected to rise over the next few years The Ministry of Justice review of the claims handling process for personal injury claims are more limited than expected. The changes only apply to road traffic accidents and liability claims have remained unchanged See Appendix 6 for detail on trends for number of claims occurring in each policy year, value of claims for each year and the number of claims received each year. Insurance Terms Explained Policy Year this runs from 1 st May to 30 th April

11 No. of claims occurring the number of claims based on the actual incident date and Policy Year irrespective of when the claim was received by the County Council. Estimated cost of payments this includes the total amount paid to date and an estimate for known/current claims under investigation. 15. Costs of Accidents and Ill Health 15.1 Each accident could potentially cost the council valuable resources in staff time, sickness absences, insurance claims and other hidden costs. The estimated total costs of all incidents including accidents and violence is based on the Health and Safety Executive s costing guidance detailed in Appendix 2 items 16 and It is important that the county council manages accidents and ill health. A three-year health and safety strategy has been produced and was launched in June 2007, this strategy has set targets around the key performance indicators. Section 16 of this document provides the outcomes of the council s performance against these targets. In September 2009 the council will establish and launch a new three year health, safety and employee wellbeing strategy with revised targets and key priorities The 2008/09 costs to the council of musculoskeletal ill health and mental ill health related absences are:- musculoskeletal ill health 2,736,206 (an increase of over 1,000,000 from 2007/8). Mental ill health 3,264,281(a decrease of over 550,000 from 2007/8). Sickness absence overall is starting to decrease average days lost standing at 9.27 in May Mental health sickness absence rates appear to have begun a downward trend for 2008/9 compared to 2007/ Musculoskeletal sickness absence for 2008/9 has risen significantly compared to 2007/8. This is partially due to a change in the absence recording system which occurred in September The change has improved manager s classification of absences away from generalised codes. Due to this change it is difficult to compare the data and identify significant trends. There does however appear to be a directly comparable reduction in the generalised codes The 2009/10 data should now be regarded as the baseline data against which to monitor trends.

12 15.7 The increase in musculoskeletal ill health does not correlate to the manual handling accidents for which the council has seen a significant decrease over the last three years It is clear that both mental wellbeing and musculoskeletal risk must remain a focus for strategic health and safety service activities during 2009/10 to continue to manage and mitigate the potential consequences of these risk areas See table 2 & 3 of Appendix 3 for a breakdown of costs 16. Progress against the Health and Safety Strategy Targets 16.1 In 2006/7 targets for improved performance in health and safety were set as part of the strategy to be achieved by On reviewing the council s performance against baseline data it is clear that the council has exceeded most of its targets. Target Baseline Data 2007/8 2008/9 Achievement R/A/G Reduce Musculoskeletal RIDDOR employee accidents by 10% Reduce number of slip, trip and fall accidents by 10% Reduce violence to employees resulting in injury by 5% % % Increase of 22% To complete a staff stress and re survey staff in Survey completed May 2006 Survey arranged May 2008 Survey completed May 2008 Completed Reduce overall number of RIDDOR reportable incidents reduce by 10% Maintain the level of zero improvement and prohibition notices and zero prosecutions Increase of 15% * this is mainly due to change in HSE accident reporting requirements Achieved. To improve upon average score for employees who describe their life style as choosing health. 83% - non smokers. 72% regularly make healthy choices in diet. Survey results due Sep % - non smokers. 70% regularly make healthy choices in diet. Stable 75% Never, or seldom 72% Never, or seldom

13 consume more than weekly recommended levels of alcohol. 48 % of workforce regularly undertake weekly recommended levels of exercise consume more than weekly recommended levels of alcohol. 50 % of workforce regularly undertake weekly recommended levels of exercise 17. New Legislation 17.1 Changes to the First Aid Regulations require that from the 1 st October 2009 all first aiders and emergency aiders must be recertificated every three years plus it is strongly recommended that they also receive annual refresher training. The HSE expect the finalised guidance and refresher training to be up and running early Key Actions for 2009/ The key actions are: Establish a consistent approach to the management of health and safety across the council to ensure managers and employees have the same experience. Establish a single health and safety training and development programme to meet service needs. Improve communication of health and safety messages and management information. Support the council with health and safety advice and development activity/projects for Building Staffordshire s Future. Have in place effective management information for the council to monitor health, safety and welfare performance. Support the ongoing development of Change 4 Life project to improve council s impact on making society safer and healthier. Implement actions to improve the health and safety reputation of the council. Respond to emergency situations and support the councils in managing the impact of pandemic flu.

14 (For further detail please see Strategic Health and Safety Service Plan 2009/10) 19. Conclusion 19.1 This report provides an indication that health and safety performance has continued to progress over the last twelve months. However there is still room for improvement The service review of health and safety function and development of one service will enable greater consistency and improved standards A key action for 2009/109 is to improve our proactive management of health and safety with targeted guidance, advice and support to managers. This will be coupled with a move toward a more proactive health and safety service with improved monitoring of data, corporate auditing procedures and a scheduled auditing programme.

15 Appendix 1 Health and Safety Key Actions for 2008/9 Action Point Deadline Outcome For Health and Safety Teams to continue to work more corporately and create consistent services and safe working practices across directorate services Ongoing 2008/9 In February 2009 following a service review the Directorate Health and Safety sections merged into one service Strategic Health and Safety To launch the revised corporate audit process, brief and support mangers through the new process Complete the HSE CHASPI audit process for the council to establish a baseline level of overall health and safety management performance and enable effective benchmarking against other local authorities and partner organisations Sept 2008 March 2009 Process launched across the authority. Audit briefings held to support managers with understanding reason for new approach and how to complete documentation. Completed. Score of 5.9. This was then verified by Internal Audit June Review H&S training for senior managers and develop a single approach and standard of training March 2009 Delayed due to reactive work and service review. Key project to review arrangements for all H&S Training during 2009/10 Commence a review of motor vehicle safety arrangements with a view to developing a corporate policy March 2009 Draft policy developed and been consulted with stakeholders. Policy going for approval to H&S Forum and H&S Committee 3 rd July 2009 Improve H&S communications with a Corporate Health and Safety Newsletter June 2008 Completed and launched. 3 Corporate newsletters have now been issued. Feedback has been very positive, and helps to communicate standard messages.

16 Improve management information with the development of quarterly KPI reporting; June 2009 Quarterly reporting has been in place throughout 2008/9 to CMT and other key managers for onward action and communication in their service areas. It has been used to monitor trends more closely. In conjunction with HR establish detailed analysis of the high risk service areas for both Stress and Musculoskeletal sickness absence to identify suitable intervention strategies. March 2009 Directorate Action Plans developed for management of stress following results of the Organisational Stress Survey. Additional stress management training arranged to support managers and staff in high risk service areas. Work on musculoskeletal sickness absence carried forward to 2009/10 Continued development and communicate Corporate Policy to ensure standard management arrangements and single experience; March 2009 Range of policies that required amendment/development completed and launched. Support the Changing Lives and Building for Staffordshire s Future projects with development of health and safety advice, guidance and training as required; March 2009 SC&H Health and Safety Advisors have continued to support changing lives, the closure programme and establishment of new services. To arrange for the council to sign up to the HSE Sensible Risk Management principles. March 2009 Delayed pending outcome of HSE investigation

17 Appendix 2 Key Performance Indicators Indicator How Measured 2005/6 2006/7 2007/8 2008/9 1 Health and Safety Policy signed and reviewed annually 2 % of employees who understand their health and safety responsibilities. H&S Forum minutes Directorate Policies New Corporate County Council Policy Launched Once every 2 Years Mori Staff Survey Results Policy reviewed with appointment of new Chief Executive. 92%. N/A 93 % N/A Reviewed Oct 2008 No change required. Due to be amended following change in leadership 3 % of employees who consider that risk assessments are carried out in their workplace. 4 % of employees who consider that their working environment is safe. 5 Annual report produced and made publicly available. Once every 2 Years Mori Staff Survey Results Once every 2 Years Mori Staff Survey Results Annually Corporate H&S Forum Minutes 77%. N/A 75% N/A 80%. N/A 81% N/A Yes Yes Yes Yes 6 Number of accidents Quarterly SAP Report 7 Number of violent incidents to employees Quarterly SAP Report Number of RIDDOR reportable Quarterly SAP report

18 incidents 9 Organisational stress survey results Once every 2 Years. Survey results analysed against HSE Management Standard Survey being undertaken in May 2006 See figure 1 for Employee Pressure at work responses Demands 3.58 (concern) Control 3.66 (positive) Relationship 4.30 (very positive) Role 4.30(positive) Change 3.35 (concern) Support 3.88 (positive) Personal Health and Wellbeing 4.00 (positive) N/A Demands 3.53 (concern) Control 3.62 (positive) Relationship 4.25 (positive) Role 4.12 (positive) Change 3.23 (concern) Support 3.72 (positive) Personal Health and Wellbeing 3.96 (positive) 10 Number of Civil Claims occurred Quarterly (excluding highways public liability claims) 11 Cost of Liability Claims Quarterly 845, , , , % of Premises with a Fire Risk Assessment completed/reviewed within last 12 months. Annually C&LL6% SC&H 53% DSD 100% RES 100% CXO 100% C&LL 11% SC&H 93% DSD 100% RES 80% CXO 100% C&LL 44% SC&H 82% DSD 96% Strategic Core 100% Schools 64% C&LL 75% SC&H 68% DSD 72% Strategic Core 55% 13 % of Self Audit Returns completed by Planners (Service Managers, Area Managers, Headteacher etc). Annually N/A N/A N/A New KPI 2008/9 Schools 61% C&LL 65% SC&H 57% DSD 74%

19 14 % of Internal Health and Safety Audits completed to programme (prior to 2008/9 % of establishments audited within last three years ) Annually C&LL 5.3% SC&H 11% DSD 100% RES 92% CXO100% 16 Cost of accidents Annually Number Accidents x HSE average cost of accidents 1,250 per incident 17 Cost of violence Annually Number incidents x HSE average cost of incidents 1,250 per incident C&LL 6.1% SC&H 67% DSD 100% RES 100% CXO100% C&LL 20% SC&H 44% DSD 100% Strategic Core 100% Strategic Core 89% Schools 89% C&LL Divisions (including Strategic Core) 45% SC&H 71% DSD 100% 5,907,500 5,873,750 4,522,500 4,317,500 3,552,500 2,511,250 2,097,500 2,736,206

20 Appendix 3 * Data as of 13 th May 2009 Table 1 Accident and Violent Incident data for 2008/9 Employee Total Accidents Accidents AIR Figure Employee Accidents ** Non Employee Accidents Violence Incidents towards Employees Total Violence RIDDOR Reportable Accident & Incidents* SCC Overall C&LL SC&H DSD Strategic Core Table 2 Break down of RIDDOR Reportable Accidents Categories of Reportable RIDDOR Death Dangerous Occurrence Major injuries to people not at work Major Injury to a person at work Non employee taken from site to hospital for treatment Over 3 Day injuries SCC Overall C&LL SC&H DSD Strategic Centre

21 Table 3 Accidents & Violent Incident yearly comparison data Directorate Total Accidents Total Employee Accidents Violence Towards Employees RIDDOR Reportable Incidents** 05/06 06/07 07/08 08/09 06/07 07/08 08/09 05/06 06/07 07/08 08/09 05/06 06/07 07/08 08/09 C&LL SC&H DSD Strategic Core & CXO* 125* 98* Total *Strategic Core & CXO data for 07/08 can not be directly compared to the previous years as those results relate to the Resources & CXO accident data. ** RIDDOR reportable accidents are those incidents that are reportable by employers to the Health and Safety Executive. They are generally the more serious incidents. ** AIR Accident Injury Rate (the benchmark used by the Health & Safety Executive) Number of employee accidents x 1,000 Average Number of Employees

22 Ill Health Days Lost and Direct Costs Table 4 Stress Related Absences (this includes both work related and non work related absences, as unable to split the information) FTE Days Lost Percentage of total Sickness Absence Direct Costs * C&LL SCH DSD Strategic Core Total 06/07 07/08 08/09 06/07 07/08 08/09 06/07 07/08 06/07 07/08 08/09 06/07 07/08 08/ * C&LL Schools 18.5% 19.7% % 20.7% % 22.1% 17% 16.6% 13.5%* 20% 17.8% 19.6% 18.3% C&LL 19% Schools 2,032,931 2,663, ,850 C&LL 680, , ,787 56,207 57, , , ,293* 112,471 3,116,839 3,836,091 3,264,281 1,632,385 Schools Table 5 Musculoskeletal Absences (this includes both work related and non work related absences, as unable to split the information FTE Days Lost Percentage of total Sickness Absence Direct Costs ** C&LL SCH DSD Strategic Core Total 06/07 07/08 08/09 06/07 07/08 08/09 06/07 07/08 08/09 06/07 07/08 08/09 06/07 07/08 08/ * Schools % 7.6% 19.3% 4.74% 6.4% 19.3% 3.62% 6% 19.2% 7.2% 8.5%* 13.9% 6.45% 7.3% 15.3% C&LL 12% Schools 768,218 1,032, ,339 C&LL 192, , ,637 9,080 12, , , ,701* 78,189 1,128,879 1,440,862 2,736,206 1,015,977 Schools * Strategic Core & CXO data for 08/09 & 07/08 can not be directly compared to the previous years as those results relate to the Resources & CXO accident data. **Direct Costs = No of working days x 15,000/261 = costs That is the salary costs for the lost days based on an average salary costing. It does not include any other hidden costs such as replacement staff time, managers' time, counselling, OHU referral costs, training costs etc.

23 Total Accidents C&LL SC&H DSD Strategic Core* SCC Overall 2005/6 2006/7 2007/8 2008/9

24 Employee Accidents C&LL SC&H DSD Strategic Core* SCC Overall 2006/7 2007/8 2008/9

25 Violence to Employees C&LL SC&H DSD Strategic Core* SCC Overall 2005/6 2006/7 2007/8 2008/9

26 RIDDOR Reportable Accidents C&LL SC&H DSD Strategic Core* SCC Overall 2005/6 2006/7 2007/8 2008/9

27 Appendix 4 Stress Survey Data County Council Summary Graph Baseline Appendix 5 CHaSPI Results

28 CHaSPI Overall Weighted Score Scale of 0 to 10 (10 = excellent) 5.9 Section Completed Section not completed # Indicators CHaSPI Score Includes Rating (0-10) Weighting Weighted Rating Health and Safety Management Rating Occupational Health Rating Injury Rating Employees / Contractors Serious Incident Rating Employee Sickness Absence Rating Overall Rating Under Watch Flag Yes 7 Conduct of Highly Regulated Activities No 8 Directors' Declaration Yes 9 Corporate Health and Safety Performance Index (CHaSPI) Verification Yes # Additional Notes Relating to Indicators (if appropriate) 1.10 Recognised / Formal Management Systems in Place: HSG Statement on Contractors: Less than half (but more than 10%) of this organisation s operations / production / provision of services and maintenance is carried out by contractors 9.1 Performance Index verification: Susan Bluck Auditor, Staffordshire county Council Tel : e Description of under watch event: Accidental release of asbestos fibres 6.1 f Statement of intended actions for under watch events: Detailed action plan in place

29 Appendix 6 Statistical Information on Employers and Public Liability Claims *The claims data is based on information available at the end May The data excludes highways related public liability claims. Tables below show the trends with regards number of claims occurring in each year. Please note claimants have three years to bring claims so the 2006/7, 2007/8 and 2008/9 data will increase as new claims are received. Number of Public Liability claims occurring by Policy Year (excluding Highways) No. of claims / / / / / / / / / / / /2009 Policy Year Number of Employers Liability claims occurring by Policy Year No. of Claims / / / / / / / / / / / /2009 Policy Year

30 Estimated Cost of Public Liability claims occurring by Policy Year (excluding Highways) Esimated Cost ( '000) / / / / / / / / / / / /2009 Policy Year Estimated cost of Employers Liability claims occurring by Policy Year 700 Estimated value ( '000) / / / / / / / / / / / /2009 Policy Year