Cloud Realities and Opportunities for Higher Education Reaping Benefits in 2011

Transcription

1 Cloud Realities and Opportunities for Higher Education Reaping Benefits in 2011 Barb Goldworm Founder, president & chief analyst, FOCUS, LLC

2 Barb Goldworm President & chief analyst, FOCUS, LLC ( an analyst firm focused on virtualization, cloud, systems, storage, & transformational technologies Barb has 30 years experience in systems and storage with IBM, StorageTek, Novell, Enterprise Management Associates, multiple successful startups Expert Columnist since 1990s NetworkWorld, ComputerWorld SNWOnline, TechTarget SearchServerVirtualization, SearchVMware, Virtual-Strategy Magazine, CRN Author: 100s of research reports, white papers, columns, book Blade Servers & Virtualization Conference Keynote Speaker/Chair/Advisory Board: Chair/Advisor: Interop Virtualization & Advisory board, COMDEX Virtual, DataCenterInsights, ServerBladeSummit, CloudConnect, Government Technology Expo Judge: Best of VMworld, Product of the Year Keynote speaker: Tech Target Storage Decisions, Data Center Decisions, IT Sessions, Avnet Road2Virtualization, Road2Storage Optimization, VirtualPath University, StoragePath University June FOCUS - 2

3 Agenda: Cloud Realities & Opportunities State of Virtualization and Cloud Priorities, Plans & Perspectives What is Cloud Computing? Cloud and Virtualization Adoption and Benefits The Road from Virtualization to Private Cloud Delivering Desktops and Applications Desktop Trends Desktop Virtualization BYOC/BYOD Application Virtualization Conclusions and Recommendations June FOCUS - 3

4 IT Priorities Cloud computing and virtualization #1 & #2 CIO priorities for 2011 (Gartner 2011 CIO survey) Reduce cost while driving growth Improve infrastructure and operations improve service levels & deliver at less cost Budgets have been flat Mobile, IT management next 2 priorities June FOCUS - 4

5 Impact of the Economy: Do More with Less Consolidate Optimize Automate = efficiency productivity Technology initiatives Where/how can IT make a difference? Consolidation Virtualization, Storage, Blades, Green IT Virtualization Server, desktop, application, storage, networking Cloud Private/public/hybrid clouds, XaaS, Storage and Networking Options and optimization Management Resource optimization Automation & orchestration June FOCUS - 5

6 Technology Implementation Priorities over Next 12 Months June 11 Q: Which of the following technology initiatives are currently being implemented OR will begin implementation within your organization over the next 12 months FOCUS - 6

7 Cloud and Virtualization Outlook 2015 tools/automation will eliminate 25% of IT labor hours (Gartner) % of orgs support apps on personal devices % support workforce using tablets. CIOs success/failure dependent on use of cloud success Hype will meet reality latency, service levels, predictability Private clouds will fail, then succeed June FOCUS - 7

8 Cloud Perspectives Confusion between virtualization and cloud Confusion between SaaS, IaaS, PaaS Interest in National Higher Ed Cloud from Fed Government* Goal - cost savings* Barriers security* Popular Cloud Apps (Gmail), social networking (Facebook, Twitter), file storage (DropBox, Sharepoint), media (YouTube, Flickr), VoIP (Skype), doc sharing (Google Docs), office productivity (Office 365) *Source: Quest Study by Norwich University, School of Graduate and Continuing Studies June FOCUS - 8

9 So What s a Cloud? June FOCUS - 9

10 NIST Definition of Cloud June FOCUS

11 Model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. NIST Cloud Characteristics On-demand, self service Broad network access Shared resource pools Rapid elastic provisioning Automated measured service delivery 2011 FOCUS

12 Cloud Adoption: Higher Ed - Cloud Leader June FOCUS

13 Cloud Progress June FOCUS

14 Campus and Cloud possibilities Top cloud candidates - , calendaring, word processing, personal storage, admissions Web systems / portals- student records, registration, financial management or bursars function Potential benefits reduce servers, reduce power, reduce need for daily backups, reduce need for DR, reduce staff June FOCUS

15 Public Cloud Usage June FOCUS

16 Cloud SaaS Usage in Higher Education Google Docs GMail Twitter Other Facebook Source: Rosalyn Metz June FOCUS

17 Virtualization/Cloud Benefits for Higher Ed Consolidating data centers increase utilization, reduce space/power/cooling, efficient IT infrastructure, improved mgmt, lower cost Frees up space for classrooms, labs, offices Application concurrent licensing can reduce costs Sharing across faculty, research assistants, tutors and students at low cost Academics/students generate research results quickly Ability to experiment in student learning with low barriers to entry Elasticity scale up and down High end computing pay as you go low cost Hybrid cloudbursting during student registration June FOCUS

18 Virtualization Adoption Storage Virtualization Application Virtualization Desktop Virtualization Server Virtualization In production more than 24 months In production months In production 6-12 months In production 6 months or less Planning to implement in less than 6 months Planning to implement in 6-12 months Planning to implement, later than 12 months No plans 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Source: FOCUS Interop Survey Sept 2010 June FOCUS

19 Percent Virtualized % 3% % 3% 80-89% 4% 70-79% 4% 50-59% 11% I don't know 10% Under 10% 23% 10-19% 7% 40-49% 8% 30-39% 10% 20-29% 17% Source: FOCUS Interop Survey Sept 2010 June FOCUS

20 Virtualization: Enabling transformation > 90 of enterprises have implemented server virtualization; ~30% of servers virtualized Past the low hanging fruit of consolidating easy servers now moving to more business and mission critical apps Expansion requires well-managed, optimized and highly automated selfmanaging environment to be extremely successful Server virtualization is driving the shift to a fully virtualized dynamic infrastructure 40-50% now have virtualization across all areas, 30-40% in planning stages Desktop virtualization is the new frontier - will exacerbate any management challenges/shortfalls due in part to sheer order of magnitude numbers Intent to leverage virtualization and move towards private cloud Virtual infrastructure crossing servers, desktop, networks and storage - enabling transformation to the new data center & delivery of It as a Service / private cloud June FOCUS

21 Types of Virtualization Network Virtualization VLANs, VSANs, virtual NICs, virtual WWNs Storage Virtualization Host, Network, Device Systems and Software Server, Desktop & Application Virtualization Virtualization of all resources into a virtualized infrastructure enables Dynamic IT => ITaaS, Private Cloud VM 1 VM 2 Server Virtualization Cluster Virtual App Storage Virtualization Network Virtualization Virtual App Desktop VM 1 Desktop Virtualization June FOCUS

22 Virtualization Drivers Disaster Recovery Server consolidation Increase server utilization Reduce space & power Increase availability Improve IT agility Improve manageability Storage consolidation Reduce provisioning time Desktop consolidation Source: FOCUS Research Series Managing the Virtual Environment Critical Important Not so important June FOCUS

23 Actual Benefits Achieved Increased utilization of resources Reduced space/power/cooling Reduced TCO of servers Increased ROI of servers Improved IT agility Reduced provisioning time Improved disaster recovery plan Improved server manageability Increased availability Improved response to users Reduction in storage hardware Improved app. service levels Enabled true DR plan for 1st time Improved application mgmt Improved desktop mgmt Desktop consolidation Improved desktop data security Source: FOCUS Research Series Managing the Virtual Environment 0% 10% 20% 30% 40% 50% 60% 70% 80% June FOCUS

24 Virtualization Expansion Pain Points Virtualization Implementation Pain Points Performance issues Backup challenges Storage challenges Security issues Networking challenges Internal organizational issues VM sprawl Troubleshooting performance problems Predicting storage requirements/growth Trouble moving from test to production Lack of vendor support I don't know Other (please list): None Source: FOCUS Interop Survey Sept 2010 June 11 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 2011 FOCUS

25 The Road from Virtualization to Private Cloud From Virtualization to Private Cloud Virtualized Infrastructure Storage and networking optimized for virtualization Automated policy-based dynamic resource management Usage based cost visibility chargeback/showback Self-service provisioning Catalog of services Source: FOCUS, LLC June FOCUS

26 2010 s IT Infrastructure Management Models Self-Service Rogue IT Cloud Computing 1990 s IT-Controlled Managed Infrastructure 2000 s Virtual Infrastructure Dedicated Shared Source: CiRBA June FOCUS

27 Virtualization Phases V A L U E Stall Points A New Delivery/ Business Model B C 4) IT as a Service/Private Cloud 3) Management and Automation 2) Infrastructure optimization 1) Server virtualization / consolidation TIME June FOCUS

28 Public Lessons for Private Cloud Focus on delivering services to business users IT as a service provider, users as service consumers Must be easy to consume or users go public Define a service once (apps, drivers, hw, tools, mgmt and policies), then deploy whenever/wherever Standardization, automation are key June FOCUS

29 Architectural Shift From a highly customized, siloed datacenter To a standardized and pooled datacenter Process A Process B Process C Standardized Processes App Stack A App Stack B App Stack C Virtual Datacenter 1 (Gold) Virtual Datacenter 2 (Silver) vsphere vsphere vsphere vsphere DB FOCUS

30 Virtualization management now morphing into cloud Base requirements - Monitoring, provisioning, orchestration Orchestration may cross private/public Virtualization=> Cloud Management Workload/performance mgmt required for real-time responsiveness and availability Capacity planning/optimization required to achieve cloudlike efficiency and elasticity Configuration mgmt/automated provisioning standardization, image management, and automation for efficiency Infrastructure optimization converged infrastructure/virtual I/O (Cisco, HP, IBM, Egenera, VCE) mobility must include fabric June FOCUS

31 2010 FOCUS - Virtualization Management

32 Virtualization Management Hot Spots Storage and Networking Backup improvements image backup, APIs, service VMs Optimization Direct I/O, iscsi, Dedupe, Array integration, Switch management, WAN optimization Integrated management Systems management Performance analytics, capacity planning, applications Provisioning, configuration/change (incl self-service=>cloud) Virtualization vendors (and acquisitions) Ecosystem tools startups and ESM vendors Security Hypervisors, VMs, virtual switches, etc Service VMs, especially for Desktop Virtualization Multi-tenancy for cloud June FOCUS

33 Server Virtualization Platforms in Use VMware (ESX, ESXi, vsphere, VI3) VMware Server (or GSX) Citrix XenServer Microsoft Hyper-V Microsoft Virtual Server Oracle VM Parallels Sun Solaris Containers Production Evaluation Open Source Xen Novell SUSE Xen Red Hat Xen Other Red Hat KVM Source: FOCUS Interop Survey Sept 2010 June FOCUS

34 Changing Landscape Then Dev/test, consolidation compelling ROI/TCO Low hanging fruit Developers Now Beyond server consolidation Mission critical apps Management, automation, and optimization Desktops, Apps, Storage Private/Public Cloud VMware Dominance VMware started x86 virtualization 12 years ago MS Virtual Server - niche Xen open source - niche Citrix SBC/ Presentation Server OS virtualization -service providers June 11 VMware Strong in server virt & mgmt Push towards desktop, cloud Microsoft Hyper-V now competitive, free with WS2008 Strong in OS, apps, Systems Center Strong in SMB pure Windows shops Push towards cloud with Azure Citrix Long history in user app/desktop space Strong in desktop/app virt solutions Strong MS alliance Push towards cloud 2011 FOCUS

35 Delivering Desktops and Applications Next Virtualization Priorities Implement server virtualization Expand server virt to more servers and apps Implement desktop virtualization Implement application virtualization Expand applications being virtualized Implement storage virtualization Implement virtualization security mgmt Implement VM life cycle management Expand desktop virt to more groups/desktops Implement networked storage for VI Implement performance management forvi Implement/improve data protection for VI Implement storage management for VI Implement capacity management for VI Implement I/O virtualization I don't know Source: FOCUS Interop Survey Sept % 5% 10% 15% 20% 25% 30% 35% 40% 45% June FOCUS

36 Desktop Trends Endpoint devices BYOPC BYOC - BYOD mobile, tablets, phone/tablet/mobile Zero is the new thin Client virtualization options Desktop OS Win 7 20% of OS share 12/2010, Win XP 57% Win 7 upgrade not tied to DV Desktop virtualization More reasonable VDI CapEx possible Focus on storage - down to $30-50 per user, <$500 per desktop Persistent desktops common, shared non-persistent been too hard VDI A solution not THE solution June FOCUS

37 Desktop/Apps in Higher Ed Published apps XenApp or MS TS/RDS VDI Citrix XenDesktop, VMware View Small local pools NComputing Web portal for desktop and app access VDI tested with common Higher Ed apps Autodesk AutoCAD ChemBio3D, Draw Adobe Director, Illustrator, Photoshop, Dreamweaver VectorWorks June FOCUS

38 Virtual Computer Labs Students, researchers and faculty Desktops and servers OS and apps Office productivity to high-end (e.g. CAD, statistical analysis) Immediate or reserved Short term, semester, long term DR for student/faculty access Roots of self service June FOCUS

39 Why Centralize Desktops? Centralized desktops can reduce desktop management/support costs AND improve user satisfaction Provision/update from shared OS and app images Eliminate application interaction support problems Minimize/eliminate SW on physical desktops Extend lifespan of current desktop hardware Increase security Provide desktop and application access from any device anywhere Increase desktop reliability, availability, serviceability Backup user data automatically June FOCUS

40 Virtual Desktops (VMs) Virtual Desktop Infrastructure App 1 App 2 Guest OS App 1 App 2 Guest OS App 1 App 2 Guest OS Hypervisor Server PC or Workstation Blades User Access Devices Thin Client Laptop PC PC Thin Client Laptop Server Hosted Client Hosted Multi-OS or DeveloperDesktop Session Virtualization App 1 App 2 App 1 App 2 App 1 App 2 App 1 App 2 Windows (TS) Server Contractor/ Work from Home Desktop XenApp/Terminal Services Sessions ClearCube, HP, IBM, Verari 2011 FOCUS - Vista Win 7 Mac OS XP Linux Microsoft Virtual PC, Windows Virtual PC Parallels Desktop, Oracle VirtualBox VMware WorkStation, Player, Fusion, XenClient, View Local Secured/Managed Virtual Desktop Unmanaged Personal/Contractor Desktop MED-V (Kidaro), VMware ACE, RingCube vdesk

41 10 million ipads forecast for 2011 (Deloitte) Smartphone market 50% growth in 2011 (IDC) Phones >450 million 1.4 B user devices by 2012; average user has 3 90% of companies = support for corp apps on personal mobile devices by 2014 (Gartner) 80% will support tablets Consumerization & BYOC/BYOD June FOCUS

42 User Access Devices/BYOD Existing Desktops/Workstations/Laptops Use current desktops as dumb terminal No upfront CapEx investment Thin Clients Zero Clients Tablets > 2 M ipads sold in 2 months PDAs and Smart Phones Mobile device growth rate 2.5 time that of PCs Future Devices? June FOCUS

43 Barriers being eliminated User experience interface (e.g. graphics) Storage issues (image management) Personalization user virtualization layered on top of virtual desktops and virtual applications Mobile users (offline usage) DV Adoption Now is about Overcoming historical barriers Licensing & pricing (Desktop OS and Apps) June FOCUS

44 Application Virtualization Native Installed Applications Virtualization Sandbox Virtualization Sandbox Virtualization Sandbox Server/Desktop Operating System June FOCUS

45 Applications are placed in layers within Microsoft Windows, like panes of glass, each with their own Registry Tilt the panes and the applications appear to the user as expected Virtual Application Sandboxes Native OS + Applications June FOCUS

46 APP APP APP APP APP APP APP APP Application Virtualization and Streaming Data Center Executes on User Devices Adobe Reader Visio 1 to Many XP VM Vista VM Red Hat VM Desktop Virtualization SW Desktop OS Solaris VM With Desktop Virtualization Application Packaging/ Sequencing Server June 11 MS Office 2003 MS Office 2007 Web or Streaming Server MS Office 2007 MS Office 2003 Visio Application Virtualization Desktop OS Adobe Reader Standalone Application Virtualization 2011 FOCUS IE

47 Changing Landscape for the New Desktop Citrix has been leader in understanding apps/desktops. XenDesktop/ XenApp crosses the most use cases. Strengths: flexibility, bandwidth, application & networking VMware has been leader in server virtualization and managing the VMware infrastructure Strengths: density, simplicity, server virt mgmt tools Microsoft has been leader in desktop and server operating systems and applications Strengths: cost, desktop, integration and mgmt June FOCUS

48 What does it all mean Hybrid clouds are the way of the future leverage public/community where practical today, and move toward private cloud where possible The virtualization/cloud ecosystem continues to grow and change rapidly Virtualization is the foundation for private cloud and the new desktop delivery A well-managed, optimized, and automated virtual infrastructure is the key to advancing virtualization. With self-service and consumption-based pricing, this will be the path to private cloud Desktop and application virtualization POCs are succeeding this time virtual labs and remote access will become the norm The virtual infrastructure / private cloud infrastructure of the future must break the IT silos and integrate Servers, storage, networking, security, desktops, applications, mobile computing This new well-managed virtual infrastructure requires a new level of standardization and automation to deliver competitive dynamic, elastic service delivery for private cloud and ultimately integration with public cloud June FOCUS

49 Cloud Landscape Public Private Vendor list is not exhaustive June FOCUS Servers Desktops

50 Embrace the paradigm shift to Cloud as appropriate Public/private/hybrid/community Servers/desktops Recommendations Public cloud/community , document sharing, word processing, web portals Private cloud virtualize, optimize, and automate and move towards a self-managing, self-service, virtual infrastructure The New Desktop/Apps delivery through virtual labs and BYOD for students, faculty and research Integrate across silos to deliver IT as a Service Servers, storage, networking, security, desktops, applications, mobile IT becomes the strategic advisor for ALL cloud computing June FOCUS

51 Cloud Realities and Opportunities for Higher Education Reaping Benefits in 2011 Barb Goldworm Founder, president & chief analyst, FOCUS, LLC