Department of Tourism, Major Events, Small Business and the Commonwealth Games

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1 (As at 25 March 2015, Administrative Arrangements Orders have not been completed) Department Role The Department of Tourism, Major Events, Small Business and the (DTESB) key purpose is delivered through two service areas tourism and events development (which is focussed on making Queensland a highly attractive destination for tourists, investment and events) and business-to-government services (which provides information and services to promote strong, capable and responsive small businesses). DTESB s vision is to provide leadership in making Queensland a highly attractive destination for tourists, investment and events, supported by strong, capable and responsive small businesses. Resources Full time equivalent employees Department Budget 2 : Controlled $107,441,000 Administered $119,393,000 Department Structure Director Department Chief Executive. Tourism Division Tourism contributes $10.9B annually directly to the Queensland economy. The Tourism Division works closely with the statutory body Tourism and Events Queensland and in partnership with industry to ensure we can reach the 2020 growth target of $30B in annual overnight visitor expenditure. This target will be achieved through initiatives led by the division such as DestinationQ, the Attracting Aviation Investment Fund and the Queensland Drive Tourism Strategy as well as a focus on attracting further tourism investment into Queensland. The Tourism Division takes a lead on supply-side activities such as investment attraction, and policy and planning for tourism industry development, including coordinating whole-of-government effort towards tourism outcomes. The demand-side efforts, such as marketing, experience development and major events, are led by Tourism and Events Queensland. Office of the The Office of Coordination leads a coordinated approach to the Queensland Government s delivery of the Gold Coast 2018 (GC2018). The office leads the state-wide program, Embracing 2018, to maximise the legacy benefits from hosting the Commonwealth Games and the development of a state-wide arts and cultural program. It works with State and Federal Government agencies and local authorities (including the City of Gold Coast) to deliver capital infrastructure, transport and security arrangements for the Games. The unit also coordinates crossjurisdictional delivery and leveraging of the investment in major events. These include the ICC Cricket World Cup 2015 and AFC Asian Cup Australia Source: Queensland Public Service Workforce Quarterly Profile as at September State Budget Service Delivery Statements

2 It is primarily the responsibility of the statutory body, Gold Coast 2018 Corporation, to organise and run the Small Business Division Small business accounts for approximately 95% of all businesses in Queensland and employs more than one million people. The Small Business Division helps companies obtain the skills required to effectively manage their business by delivering a range of initiatives focused on business growth, business resilience, investment attraction, export product preparation and business knowledge. The division is also involved in policy and strategy development for the small business sector and released the Small business strategy and action plan Business Online Solutions Business Online Solutions delivers a range of online services to Queensland Government customers through the one-stop shop for business and industry the business and industry portal ( Key services include information guidance for business customers across Government, SmartForms (electronic forms with capabilities beyond a traditional paper form such as electronic completion and submission), Australian Business Licence and Information Services, the Australian Business Account, diagnostic tools, webinars and social media support. The goal of Business Online Solutions is to make sure customers have a fast, easy and consistent user experience every time they access government business services online. By providing convenient online services, this team increases government efficiencies by automating and validating business processes online. This helps reduce red tape by making it easier for businesses to complete their regulatory requirements through the provision of prefillable forms, and lets Queenslanders get on with the important job of growing their businesses event. Department of Tourism, Major Events, Small Business and the 2

3 Portfolio Entities Tourism and Events Queensland Tourism and Events Queensland is the State's lead marketing, destination and experience development and major events agency. The formation of TEQ brought together the resources and expertise of Tourism Queensland and Events Queensland under the Tourism and Events Queensland Act TEQ s functions include: To attract international and domestic travellers to travel to, and within, Queensland through the promotion and marketing of Queensland and tourism experience and destination development. To identify, attract, develop and promote major events for the State that: contribute to the Queensland economy attract visitors to Queensland enhance the profile of Queensland foster community pride in Queensland. To work collaboratively with the department and other public sector units and Queensland tourism industry participants to identify opportunities to increase tourism and travel to and within Queensland. To conduct research into, and analysis of, tourism in Queensland. Gold Coast 2018 Corporation The Gold Coast 2018 Corporation (GOLDOC) was established on 1 January 2012 under the Arrangements Act 2011 to undertake and facilitate the organisation, conduct, promotion and commercial and financial management of the Gold Coast Department of Tourism, Major Events, Small Business and the 3

4 Acts Administered Arrangements Act 2011 Major Events Act 2014 Tourism and Events Queensland Act 2012 Traveller Accommodation Providers (Liability) Act 2001 Department of Tourism, Major Events, Small Business and the 4

5 TEQ Board Chair Stephen Gregg Tourism and Events Queensland (TEQ) ChiefExecutive Officer Leanne Coddington Minister Tourism, Major Events, Small Business and the Hon. Kate Jones MP Gold Coast 2018 Corporation (GOLDOC) Chief Executive Officer Mark Peters GOLDOC Board Chair Nigel Chamier OAM Regional Services Rebecca Andrews + in region services delivered by DSD via service level agreement Dept Tourism, Major Events, Small Business and the Director Dr Richard Eden PSM Office of the Director Director Paul Vint Tourism Deputy Director As at March 2015 Business Online Solutions Small Business Commonwealth Games Assistant Director Corporate Services Deputy Director Paul Martyn Craig Humphrey Phil Green Nick Elliott Marcia Hoffmann Delivered by DAF through the Business and Corporate Partnership

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