College/Division Business Administrators Meeting April 10, 2014
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1 College/Division Business Administrators Meeting April 10, 2014 Mary Dickerson, MBA, CISSP, CISM, PMP Executive Director, UIT Security Chief Information Security Officer
2 No more updates from MS after 4/8/2014 Targeted attacks from hackers Non-compliance HIPAA, PCI, etc. If you still have XP systems: Fully update (OS, Anti-virus, all software) Remove un-necessary 3 rd party software Remove from the network Notify UIT Security of any UH XP systems
3 Elevated Access Privilege Memo Message to All Employees with Elevated Access Roles in PS Elevated Access = Increased Responsibility Safeguard account information at all times No use of same/similar passwords with other non-uh systems Requirement for maintaining computer systems Kept fully patched/updated at all times» Operating System/Applications/Anti-virus» Configured for regular virus scanning» Regular use of Identity Finder Applies to UH and Non-UH Devices
4 Elevated Access Privilege Definition Users with administrative page access to view and change FERPA & Privacy related info and organizational financial asset info Data Elements: Date of Birth Social Security Number Direct Deposit W4 Federal Tax Address Home Mailing Address Home Phone Number Student Grades Student Transcripts & Records Student Financials UH System Finance & Budget Program
5 Elevated Access Privilege Cont. Roles to Identify Elevated Access UHS_ADMIN_USER PeopleSoft HR and Campus Solutions users who have the PS HR/CS icon within the AccessUH portal UHS_FINANCE_USER PeopleSoft Financials application users who have PS Financials icon within the AccessUH portal UHM_CS_INSTRUCTOR, UHC_CS_INSTRUCTOR, UHV_CS_INSTRUCTOR *NOTE: Individuals may be assigned multiple elevated access roles. For example a user may be an employee with elevated access in HR, in Finance, and also may be an Instructor for one of the campuses. Out-of-scope Employees who have PeopleSoft access Employees who only have access to PeopleSoft PASS site icon within AccessUH portal Example: Facilities personnel
6 Phishing threat continuing to escalate UH Multi-Prong Approach Technology implementations User awareness how to identify real s Incident response changes
7 Official UH Requirements
8 Formatting Requirements Header Must use marketing approved College / Division / Department logo, if available, located on the UH Marketing & Communication website at the top of the message. If a logo is not available, the official University of Houston logo, available on the same website, must be used. If the message will be in text only format, the following text must be at the top of the message in place of a logo: University of Houston College/Division/Department name
9 Formatting Requirements Signature Must conform to the UH Graphic Elements for Signature Jane Doe, Department Manager Department Name University of Houston A Carnegie-designated Tier One public research university janedoe@central.uh.edu Phone number must be a UH extension address must be a UH address Use of departmental phone and is acceptable
10 Formatting Requirements Footer Must direct the recipient how to verify the validity of the message. This is an official message sent by University Information Technology. To verify the validity of this message, you may visit the UIT website at uh.edu/uit or contact John Smith at or via at
11 Content Requirements Use correct grammar, punctuation and capitalization. Do not ask the recipient to provide personal information by . Do not ask the recipient to provide their username and password. Do not use all capitalized letters in the subject line. Do not request recipients act in an urgent manner. Give them plenty of time to take action.
12 Content Requirements Do not include hyperlinks to web pages that require an individual to login. Instead direct them to the login location. For example: Please login to your myuh or PASS account through AccessUH to update your information. Do not include attachments. Instead, post the attachment on your official UH website and direct the individual there without including a hyperlink. For example: To view the flyer for this event, visit the website in your web browser.
13 User reports phishing to UIT Security User Acknowledgement Verification by IT Security is phishing Contact ISP to take down phishing site Determine if msg can be blocked Report msg to Post msg information on IT Phishing site Take other action as appropriate
14 Incident Reporting & Investigation (MAPP ) All users have an obligation to report: Actual incidents Suspected incidents Identified Vulnerabilities Web: uh.edu/infotech/security Phone: Anonymously: To report a copyright violation: dmca@uh.edu
15 Questions?
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