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2 support Professional IT Support At interfuture we not only plan, install and rollout our clients systems we also provide a full range of maintenance and support packages to suit their requirements and budget. Help Desk - Support calls are logged, tracked, and responded to quickly and efficiently. SLA (Service Level Agreements) - Supporting your systems and achieving the correct mix for your business needs is as important as the systems themselves. Emergency Cover (Non Contract) - Ad-hoc emergency support requirements available to deal with your companies immediate critical issues & discuss options available going forward. We will work with you to get the correct mix for your business and deliver a package that addresses all facets of your IT systems and provides a tailored support arrangement that matches your needs and expectations. We are service obsessed ; continually pushing the boundaries to get everything right. Your system s success is our success and we measure it by positive or critical response from you.

3 consultancy Professional IT Consultancy IT when used at its best, will provide significant increases in competitiveness and profitability. Are you using IT in the best way? Having access to instant, continuous and independent advice gives a company a significant advantage, which is why our consultancy service is a key ingredient of our business. Our specialists can provide IT consultancy in the following areas: Networks - The network is critical to the complete IT system, which is why we can help our clients save time and money by providing comprehensive solutions. Systems - Cost effective, scalable and productive IT systems for small & medium businesses. Security - Our experts will take you through the dangers and recommend solutions to ensure your systems stay safe and robust. Relocation - Transform a possible drama into a satisfying experience. Site Surveys & Report Generation - Ensure the final IT solution has the best opportunity of success for your business and a healthy return on your investment (ROI). Technology Partners - As an independent IT systems provider we only use technology partners that are best for our clients.

4 specialists Professional IT Specialists One of the many ways that we believe put us ahead of our competition is the specialist services we can offer through the depth and experience of our team. The core specialist consultancy services we offer are: UNIX / Linux - We offer a full range of UNIX consultancy. Customer Relations Management (CRM) - CRM software is becoming as critical as the Internet and to business. Development - Software development. Financial Systems - For over a decade we have provided financial solutions to the business community. Security Software - Bad security provisioning costs time and money, selecting the correct vendor that delivers on performance and price is key and we believe after a lengthy period of in-house testing, we have found the correct mix of security solutions to meet the SME needs. Sun Microsystems - Sun Ray virtual display clients deliver extremely secure interoperable desktop computing - without the maintenance, upgrading and operation costs of desktop computers.

5 communications Leading Edge Communications Communications is one of the key parts of the IT puzzle and an area that on occasions can be overlooked and underestimated. Infrastructure - A structured cabling network forms the basis of the communications around the LAN and is important that it s design is such that it delivers. Mobility - With mobile access to data becoming a critical need for most organisations, we offer a variety of mobile access solutions. VoIP (Voice over Internet Protocal) - VoIP can save your company on average 80% of telephony and call costs by utilizing the data network to carry voice calls instead of traditional fixed voice lines. Internet Services - Selecting the right provider to ensure reliability and performance is critical and that s why we make this a priority process in assisting the best price and performance. We pride ourselves on our communications ability and work selectively with a single business only Internet Service Provider (ISP) to bring you reliability, reduced latency (responsiveness) and a thoroughly professional and fast service. From ADSL to VPN, from Hosted Services to Data Warehousing we believe we can deliver on your requirements with emphasis on reliability and dependability.

6 VoIP VoIP (Voice over Internet Protocol) VoIP can save your company on average 80% of telephony and call costs by utilizing the data network to carry voice calls instead of traditional fixed voice lines. VoIP is the new digital standard for telephony using IT systems and interfuture are using this technology to help clients reduce their operating costs and enhance their use of communications. Our VoIP systems also come packed with features at a fraction of the cost of a comparative PBX, with no additional costs to activate sets of features or additional blocks of users. We have helped many clients harness the power and flexibility of VoIP by providing a full audit of their current telephone system and voice lines to identify areas for improvements in productivity and cost savings. We can demonstrate exactly how much VoIP can reduce your operating costs and align more effectively with your business requirements. Benefits - Significantly reduced telephone call and line rental costs. - Integrate remote, mobile or home workers into your telephone system as easily as if they were in the office. - Free inter-site calls allow your customers to call you free via services such as Skype. - Simplify your office infrastructure by converging voice and data over your existing network. - A scalable and adaptable telephone system that is not limited by number of users or locked to certain features that require additional expense, reduces operating costs even further. - VoIP incorporates a wealth of standard features such as Voic , Ring Groups, Directed Call Pickup, Call Hunting, Call Waiting, Call Parking, Tannoy, Conferencing, ACD queues and rich call detail reporting. - Improved productivity by having your telephone system function to your exact requirements, not the system s. - Your telephone system can be integrated with other IT systems such as based voic , Outlook /CRM/Website integration and more.

7 Hosted VoIP Hosted VoIP (Voice over Internet Protocol) Making the decision to take your telephony to the next generation is simple. As you realise how limited and costly your current PBX is in comparison to our Hosted VoIP solutions, that choice becomes crystal clear. We understand and recognise the challenges you face today; reducing budget, increasing pace of technological changes, supporting a mobile workforce and the need to always be in touch and available. Our hosted VoIP solutions are perfectly suited for SME s and startups requiring a flexible and reliable telephone system and wanting to benefit from the savings of VoIP, but do not wish to provision an onsite VoIP PBX. Our Hosted VoIP solutions meet these challenges with these key advantages for all users. your business investment. There are numerous benefits to using our Hosted VoIP Solution... We will reduce your costs other calls and line rental is reduced. We will provide more flexibility with extension dialing. home or whilst traveling. features follow you. We will provide more control be activated instantly from any location by yourself via the internet. immediately with ease. We will improve functionality and traditional PBX functionality. without expensive upgrades.

8 Sun Microsystems Sun Ray Sun Microsystems Sun Microsystems Sun Ray virtual display clients deliver extremely secure interoperable desktop computing - without the maintainence, upgrading, and operational costs of desktop computers. Flexible Desktop Environment Sun Ray software completely virtualizes the desktop, which lets users move from any Sun Ray client to another and resume their desktop sessions with instant right-where-they-left-off access. Think of freezing live TV and then driving to your friends house and resuming the program in the exact same spot. That s what you get with Sun Ray clients, hot desk mobility lets you pull your ID card out of one Sun Ray client without saving or pausing anything on your desktop and move to another client anywhere without losing a single thing. Reduce Energy Costs The typical power consumption of a Sun Ray client is only 7.86 watts. Compare this to PCs which operate on at least 80 watts. By installing Sun Ray clients instead of PCs you go from 80kW to 7.86kW in the green savings direction per desktop. A quick look at your save you over PCs. Secure A Sun Ray client contains no resident operating system or applications, which makes it virtually immune to viruses and service attacks. Sun Ray clients help protect corporate data and intellectual property by moving them from insecure laptops and PCs to secure, corporate storage systems. Finally, because no data resides on the client, and access to removable media can be centrally restricted, customer data can t disappear on a USB memory stick, CD-ROM, or laptop hard drive

9 microsoft office 365 Microsoft Office 365 Office 365 is designed to meet the needs of all organisations of all sizes, with plans for everyone from an independent professional to small, mid-sizes and large scale businesses. Office 365 provides you with all your IT needs in one simple package. This includes , intranet sites, document repository and various other online communications tools such as live meeting and office communicator. Software does not need to be installed on your computer and Interfuture can remotely monitor any issues that may arise. Microsoft will host all the software on their environments and provide secure internet web site addresses to access all your services. They also provide a 99.9% financially-backed uptime guarantee so you don t have to worry about your systems being unavailable. Office 365 combines the familiar office desktop suite with cloud-based versions of Microsoft s next-generation communications and collaboration services. Office 365 is simple to use, although Interfuture can provide additional training if required users (maximum of 50 allowed) Easy to trial Simple and easy to use Compatible with Microsoft Office 99.9% uptime guarantee Self-help and community support Multiparty IM & PC-to-PC calling Exchange , calendar and contacts 25Gb mailbox allowance Active Sync mobile support SharePoint team sites Office Web apps Online Microsoft Access databases Lync Rich Client Online meetings Desktop sharing

10 consultancy hosted offsite backup Hosted Offsite Backup Data is at the core of your business. Your s, customer records, documents, invoices they re all data you can t do without! A data disaster can be crippling for a business, and the cost of downtime is typically in tens of thousands of pounds! Backup irreplaceable data to cloud data storage from your desktops, laptops and servers including Microsoft SQL Server databases, Microsoft Exchange, Active Directory, documents, , browser settings and files. With state of the art software and robust infrastructure, Interfuture provides you an enterprise class online backup service that ensures that you can quickly get up and running after any kind of data disaster! Backup multiple sets of data each with its own schedule. For example, you can backup 'My Documents' every few hours and backup your critical data every day. Schedule backups daily, weekly, every few hours or a continuous backup which runs every time a file changes. All your backed up files are accessible on the web, anywhere and at anytime. All you need is an internet connection. You can even view, download or send the files from your phone using the web interface. Everything is double encrypted while transferring from your business to the secure cloud based backup server. With 448-bit Blowfish encryption, your data couldn't be safer! VMWare backup Microsoft SharePoint backup Byte-level incremental backup Microsoft Exchange backup Microsoft SQL server backup MySQL server backup System State / Active Directory backup Backup online to the cloud External disk backup Microsoft Outlook backup Backup byte-level incremental data Backup open files seamlessly using VSS Secure backup data Clustering and load balancing supported

11 hosted solutions Hosted Solutions Mail Archive Mail archive is easily implemented, highly cost-effective and nearly or completely maintenance-free off-premise, geographically distributed storage. Offloading infrastructure Preserving intellectual property Meeting regulatory requirements Built-in availability Preparing for disputes Simplified management Remote Management We offer all clients a remote support service which enables us to offer real-time support of any issues as and when they happen. This is totally secure and compatible with all routers, firewalls and gateways. Using the power of the Internet in this fashion means we can put a 'virtual engineer' in your office within minutes of receiving your call, we will then work with you to resolve the problem quickly and efficiently thus minimising downtime. Mail Protection Almost all spam and threats can be blocked before they reach your account which reduces risk, freeing up network bandwidth and easing mail server load. Prevent inappropriate messages or attachments from being sent, thereby protecting your company s reputation and alerting administrators as to the presence of any infected workstations, so that those systems can be handled appropriately.

12 consultancy fujitsu global cloud Fujitsu Global Cloud The Global Cloud Platform offers organisations of all sizes, reliable and trusted virtual IT Infrastructure with true pay-by-the-hour billing. Using an innovative and intuitive web application subscribers can design, build and deploy virtual Infrastructure within minutes; reaping the benefits of cloud adoption immediately. Scaling up or down is as simple as dragging another server into the system or deleting an unnecessary one with a click of a button. Billing is updated immediately so you get charged for what is used. The Fujitsu Global Cloud Platform offers a dedicated virtual server system environment, through a suite of pre-installed servers, storage and network. This provides all the necessary system resources for our customers, allowing you to rapidly develop and deploy applications for your business using a low cost operational environment. There are different cloud based models each with their own desired benefits:- Infrastructure-as-a-Service (IaaS) Virtual machine services accessed over the network, providing compute and/or storage capabilities. Platform-as-a-Service (PaaS) Platform software services (such as web, application, database servers, enterprise service buses and other middleware, with associated security mechanisms) on which web service-based applications can be built. Software-as-a-Service (SaaS) Applications provided as a service from the cloud, with end-user licences procured or released in line with changing demand. Data-as-a-Service (DaaS) Data or information delivered from the cloud either as raw data sets or consumed through an analytics interface. Business Process-as-a-Service (BPaaS) Cloud-delivered business services that are aligned to business processes and associated measurable business

13 Web Sites With a web site, your product or service is accessible globally to prospective customers 24 hours a day, 365 days a year. Most people these days are using the internet as a first port of develop a web site to your specifications containing anything from standard image and video content to data repositories, blogs and shopping baskets. Software Development require for a specific task. Interfuture offers a tailor made software development service that offers full database integration, Microsoft Office development, SharePoint portals and custom application development to achieve your goal. Graphic Design and Printing Interfuture can develop brand guidelines, layouts and design and print your company s stationery. We offer a complete digital printing solution, and apply the same branding to your Other services provided:-

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