International Accreditation Forum, Inc. (IAF)

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1 (IAF) IAF EC Page 1 of 14 IAF Executive Committee Twenty Third Meeting Monday 13 October, 2008 Clarion Hotel, Ringvagen 98, Stockholm, Sweden Members Present Dr Thomas Facklam (Chairman), Elva Nilsen (Vice Chair and PAC Chair), Dr Lorenzo Thione (Director Developed Country ABs and EA Chair), Guenther Beer (Director Industry & User Associations), Girdhar Gyani (Director Developing Country ABs), Pierre Sallé (Director CAB Associations), Randy Dougherty (TC Chairman) Xiao Jianhua (MLA Committee Chairman), Balakrishnan Venkataraman (DSC Chairman), and John Owen (Secretary). By invitation Roger Bennett (Director-elect CAB Associations), Tom Arnold (Procedures Subcommittee Chairman), Kevin Breitzmann (IAF Treasurer), Graham Talbot (ILAC MCC Chair part meeting) and Hans-Eric Holmqvist (SWEDAC CEO part meeting). Apologies Apologies were received from Masego Marobela (SADCA Chair). 1. Welcome The Chairman opened the meeting and welcomed members to Stockholm. A special welcome was extended to Roger Bennett who had been elected as the new Director for CAB Associations. Pierre Sallé would be standing down at the conclusion of the General Assembly and the Chairman thanked him for his support and contributions to the work of IAF over the last three years. Kevin Breitzmann was welcomed back following his very serious cycling accident. The Chairman explained that Hans-Eric Holmqvist of SWEDAC, as the host of the IAF-ILAC Annual Meetings, had been invited to attend the Executive meeting as an observer. He would be attending the ILAC Executive meeting in the morning and would come to this meeting after lunch. Graham Talbot would do the same and would be involved in the budget discussions. He was the only nominee for the position of Chairman of the Communications and Marketing Committee and his appointment would be confirmed at the Board meeting on the 21st. 2. Review of Agenda The meeting adopted the draft agenda without change. 3. Review of Minutes/Reports of Previous Meetings and Matters Arising 3.1 Minutes of the Twenty Second Meeting (July 2008) The Minutes of the Twenty Second meeting (EC Rev1) were approved without further change. Min_ExC23_0810

2 Page 2 of Review of Action Reminders not covered elsewhere The Secretary indicated that the only matter arising from the previous meeting which was not on the agenda and had not been completed was item the circulation of the minutes of the CASCO STAR. Dr Thione advised that he would forward these to the Secretary. 4. Management 4.1 Implementation of IAF Strategic Plan The Chairman noted from the JCCC minutes that the use of a Web based end user survey had been discussed with both ISO and ILAC in July. ISO had indicated that they were not interested in taking part, with ILAC being interested but not having any allowance in the budget this year. For the time being it was not clear how ILAC would go ahead for The Committee recalled that responsibility for the survey had been assigned to the CMC and action on this might be in Talbot's report. The Chairman asked each main committee Chair to update their sections of the Strategic Plan and forward these to the Secretary for collation prior to the General Assembly Nilsen referred to the revised Governance paper (EC22-4-1) which had been to the Executive Committee for comments immediately prior to this meeting. Annex B was a summary of the changes relevant to each specific IAF publicly available document. Some of the changes proposed included making the Code of Conduct applicable to all members not just the ABS, the requirement for all AB members to re-sign the MoU every five years and to levy a modest application fee for all special recognition members of US $500. The same amount was also proposed as an annual membership fee for special recognition members. It was suggested that having a fee for Partnership members might not be appropriate. The Chairman suggested that they might not be any need for the Partnership category if there were other partnership agreements in place such as a MoU. Nilsen said that in the case of special recognition Observer members, the paying of a membership fee might actually encourage them to participate in IAF activities as they may feel the need to get some value out of this payment. Members were requested to provide their comments to Nilsen by 31 October Dougherty commented that any monitoring of members tended to be only of MLA signatories and did not include MoU members. It was the same within the regions. He suggested that a subcommittee of the Executive should be formed to follow up MoU members. This was agreed to by the Committee and Dougherty was asked to propose an appropriate structure/membership and method of operation. 4.2 Nominations for MLA Committee Chair The Chairman said that the appointment of Xiao Jianhua as the MLA Committee Chairman for a period of 12 months from the 2008 GA had been confirmed by the IAF Board in July. He thanked Xiao for his willingness to continue in this role.

3 Page 3 of Nominations for the Communications and Marketing Committee Chair The Secretary reported that he had circulated a request for nominations for the position of Chairman of the IAF CMC. At the close of the nominating period Graham Talbot of UKAS had been the only nomination received. The Chairman indicated that his appointment would be endorsed at the next Board meeting Revision of Membership Application criteria The Committee felt that this was covered under item on governance. 4.5 Revision of IAF PR 2 General Procedure for Committees and Development of IAF Documents Dougherty said that he had recently had problems with the requirements of IAF PR 2. There were a number of steps within the procedure which did not reflect what was actually happening in the preparation of drafts for publication. A gap had been identified with several Technical Committee task group conveners submitting documents for ballot without the formal approval of the full Committee. In addition, every project being undertaken by any committee was required to be approved by the Executive, something which had never been followed. Dougherty said that if the rules were followed strictly the requirements could add as much as six months to a project. This was unsatisfactory as there was a need to be able to respond quickly. It was agreed that a Task Group consisting of Dougherty, Xiao, Bennett, Arnold and the Secretary should initiate a revision of IAF PR 2 to reflect the actual procedure being undertaken. Dougherty offered to prepare a draft for comment by the EC and for review at the March meeting. 4.6 Validity of Certificates - Internet Confirmation The Committee discussed whether IAF should become involved in this matter, whether it was really the responsibility of the CBs and the suitability and effectiveness of various software mechanisms. Following further debate it was generally agreed that the best that could be done at the present time was to provide information to IAF members on the technology available for safeguarding certificates. It was decided to refer this to the CMC for consideration. 5. Report from the Treasurer 5.1 Review of IAF Financial Statements and Budget for Breitzmann reported on the following points:

4 Page 4 of 14 - for the 2008 year, spending was down and income from membership fees was higher. NAA (North Korea) had not paid its fees for this year and had consequently been suspended. AIOICI (Italy) had withdrawn from membership of IAF in March. KENAS (Kenya), ICF (Korea) and SRTCI (the Netherlands) had applied for membership are due to various impediments these had not been completed and application fees was still being held; - the budget for 2008 had originally expected a surplus of US $4,838, but to date this was US $51,385. The end of year surplus was forecast as being US $50,661. This was largely due to the US $25,000 allocated to the Strategic Plan not being spent. The Communications and Marketing Committee had proposed that the US $20,000 allocated for 2009 to the Strategic Plan should be assigned to improvements to the IAF website as this was part of the strategic initiatives. For the Promotional Programs funds allocated had included US $2,500 to support for the International Accreditation Day, US $10,000 for an IAF Newsletter, US $5,000 for the survey mechanism of the Customer Satisfaction Survey and US $1,000 for electronic certificates; - the auditors, Clifton and Gunderson, required some additional disclosures due to new audit rules. It had been suggested that there were some deficiencies in the control of IAF funds and that an additional member of the Executive should monitor the IAF bank account. The Executive agreed that the Chairman should receive copies of the IAF bank statements each month and the Treasurer should keep the FOC informed by reporting on a quarterly basis; - the Financial Oversight Committee (FOC) currently only had two members, both from ABs. The Terms of Reference specified a minimum of one member and a maximum of three. The Executive agreed that a third member should be nominated, preferably from either the industry associations or the CAB associations; and - with regard to Developing AB (DAB) Support, travel to meetings had been increased from US $5,000 to US $9,000, DAB peer evaluator training and observing had been kept at US $5,000, meeting arrangement expenses were down from US $5,000 to US $2,500, with complementary guest expenses being increased significantly from US $3,000 to US $10,000. The 2009 budget was forecasting a deficit of US $23, Report from the Secretary 6.1 Membership Status The Secretary reported that the summaries of the applications for membership from ANSI (USA) and INDECOPI (Peru) had been approved by the Executive for circulation to IAF members for ballot. These had subsequently been passed and the new membership process finalised.

5 Page 5 of The final membership application from BoA (Vietnam) had not been received until late August. The application summary had been approved by the Executive by and the ballot then circulated to all members. This had only closed in the previous week but had been approved. It was understood that the Director of BoA would be attending the General Assembly and would be signing the IAF MoU as well as the QMS MLA In 2007 an invitation had been extended to the International Council of Management Consulting Institutes (ICMCI) of the Netherlands to become Observer Members. They had initially responded that they would refer this to their Board for decision but nothing further had been received. At the beginning of they had contacted the Secretary and had apologised as they had forgotten to send a letter of acceptance. The Executive agreed that the invitation was still open and ICMCI should be given the opportunity to be Observers Following the discussion at the last Executive meeting regarding the membership application received from the Supervisory Council for Certification Bodies (SRTCI) of the Netherlands, the Chairman had written to Jacques McMillan seeking his opinion on behalf of the European Commission as to the acceptability of IAF having more than one AB from a single European economy. The Secretary informed the Committee that in the middle of September he had had a number of s with the Dutch Ministry of Economic Affairs regarding the application and how it was being handled by IAF. At the end of September the SRTCI had forwarded a letter to IAF formally withdrawing their application for membership. They had met with representatives of the Ministry concerning the recently published EU Accreditation Regulations and had agreed that SRTCI would be dissolved and the accreditation of its CBs transferred to RvA. The Chairman said that he still felt IAF would have had difficulties in not accepting such an application if the AB had been a recognised entity in its own economy. He suggested that the Governance Task Group should look into this matter In August a letter had been received from the Southern African Development Community Accreditation Service (SADCAS) applying to become a member of IAF. SADCAS is a subsidiary of SADC (the Southern African Development Community) and it was being proposed that that it would act as a single regional Accreditation Body, as distinct from a Regional Cooperation Group, such as EA, PAC and IAAC. The same application was made to ILAC sometime ago and it was understood that their Bylaws had been amended in order to allow for this different method of operation. One of the key requirements is a declaration of recognition of SADCAS by each of the respective Member State governments. It was agreed that the Secretary would discuss the changes needed to the ILAC Bylaws with the ILAC Secretary No communication had been received from the Central Asian Cooperation on Metrology, Accreditation and Standardisation - Quality (CAC-MAS-Q) since July Recently ILAC had advised that CAC-MAS-Q had ceased to exist and their entry had been removed from the IAF membership listings and web site.

6 Page 6 of Status of Complaints made to IAF The Secretary reported that he had recently registered the first formal complaint (IC-22) for 12 months. This concerned a complaint from a CB against an IAF AB member who had issued non-conformance which they believed was noncompliance with the intent and requirements contained in ISO/IEC The original non-conformance had been appealed against by the CB that this had been rejected. The CB had now lodged the complaint with IAF in accordance with IAF PR 1:2007, step 4.5. At the present time the complaint had been referred to the particular AB requesting them to investigate the matter and advise within 30 days (the end of October) as to what action would be taken. Dr Thione queried which AB and CB were involved, as this complaint was not yet resolved the Secretary indicated that the matter should be treated as confidential. Dr Thione felt that the handling of complaints should be transparent to the Executive from "the very beginning". It was agreed that the Governance Task Group would consider whether this was needed. Secretarial Note: Please refer to the minutes of EC22, item The ISO Survey of Certifications For the last two years all IAF AB members have been asked to provide the contact details of the Head Offices of their accredited CBs twitch ISO could then forward a copy of their survey on certifications. In August a request was sent to all AB members. Again, a number of ABs ignored this request. The Secretary said that chasing up these members in 2007 had wasted a significant amount of time. The members were INN (Chile), KAN (Indonesia), IAS (Iran), SINCERT (Italy), KAS (Korea), OLAS (Luxembourg), RvA (the Netherlands), PNAC (Pakistan), PAO (the Philippines), RENAR (Romania), TUNAC (Tunisia) and TURKAK (Turkey). With the exception of SINCERT and PAO, the non responding ABs were exactly the same as those in The Executive agreed that the respective Regions should be contacted and asked to assist in obtaining the necessary information IAF Voting Responses The Secretary said that the failure of the ballot on Expected Outcomes for ISO 9001 and ISO Certification due to the lack of a quorum had focused his attention on what he called the "dead AB problem". He was currently preparing another summary of members voting which he proposed should be circulated and then placed on the IAF web site, initially on the members only side. The problem of members not voting was occurring in increasingly larger numbers. Some members did not respond to anything, be it surveys, documents for comment or ballots. The main culprits tended to be MoU ABs and quite a few of the Association members. The Secretary said that it should be emphasised that voting on ballots was compulsory and the rules to this effect should be prepared. He suggested that if a member did not vote in 3 consecutive ballots or their overall voting response was

7 Page 7 of 14 less than 75% of ballots, they should be suspended. Abstaining from voting was an acceptable response. It was agreed that a small task group consisting of Nilsen, Dougherty and the Secretary would prepare appropriate requirements for review by the Executive. 7. Report from the Technical Committee 7.1 Report on Progress Dougherty reported on the following items: - since ISO/IEC had been published, the TC had transformed for annexes from IAF GD 2 and GD six to separate publications. Three annexes i.e. QMS and EMS audit durations and QMS scopes, were still projects in progress; - the failed ballot on the revision of IAF GD 3 on Cross Frontier Accreditation had occurred as a result of procedural problems. Some alterations had been made to the document which changed its tenor and these needed to be reviewed. It was likely that at least one of the Co-conveners would resign: - the Re-engineering Task Force was still active but its proposals now needed to move out of the task force into the TC to become formal projects. In this respect he requested that the Executive approve the following projects and the formation of corresponding task forces, although this did not necessarily mean that a document would be produced: (i) identify indicators of good and poor performance to be reported by CBs to ABs; (ii) identify specific sanctions to be adopted towards CBs; (iii) document ways Abs and CBs can obtain end user information; (iv) market surveillance by ABs (validation audits). The Executive approved the formation of the task forces to conduct initial investigations and to report back at the March meeting. - the Working Group on Product Certification had established a strong relationship with the GFSI and were monitoring the work of CASCO WG 29 developing ISO/IEC the Medical Devices Task Group would be proposing an MLA for this area in conjunction with the guidance developed by the Global Harmonisation Task Force (GHTF). The MLA MC had indicated it felt there was a need for support for this MLA from both the Executive and the General Assembly; - the Working Group on ISO had begun drafting of a new document on the accreditation of CBs to ISO/IEC 20000; - the Task Force on the consistent application of ISO for greenhouse gases was coming to the end of its project and was requesting the formation of a standing working group for continued information sharing; and

8 Page 8 of 14 - the MLA Committee was exploring whether there was a need to create additional documents for the application of ISO and ISO MLA Committee 8.1 Report on Progress Xiao reported on the following items: - the IAF MLA MC, IAF/ILAC JMC, IAF/ILAC JWGA, IAF/ILAC JWGT, IAF MLA Procedures Sub-Committee held meetings respectively on the 11th and 12 th of in Stockholm. The IAF/ILAC Peer Evaluator s Workshop was held also on the 11th October in Stockholm. The MLA Committee and MLA Group will hold meetings on the 14th; - the updated implementation actions for improving the IAF MLA evaluation were circulated for discussion at the meeting of the MLA Committee. The proposed actions for first objective in the draft IAF/ISO Action Plan to monitor and improve the effectiveness of Accredited Management System Certification, i.e. Review the Peer Evaluation Process for the IAF MLA will be discussed at the MLA Committee meeting on the 14th; - the document What is covered by the IAF MLA was circulated to IAF Members for 60 day comment period which closed on the 1 st of September. A revised paper will be discussed at the MLA Committee meeting. The MLA MC proposed to coordinate with the ILAC ARC for a harmonized structure of the IAF MLA and ILAC MRA after the MLA Committee meeting in Stockholm; - based on the feedback of all the signatory ABs of the IAF MLA for QMS and EMS, there is no valid accreditation based on ISO/IEC Guide 62 and Guide 66 after the deadline for transition. Most of the CBs accredited against ISO/IEC Guide 62 or 66 have been transferred to accreditation for ISO/IEC Some accreditations were withdrawn or suspended. The MLA MC will follow up these suspended accreditations. The MLA MC agreed that the IAF MLA signatory ABs fulfilled the IAF requirements for the transition. The results of the transition will be reported to the MLA Committee and the GA; - a report of monitoring the implementation of IAF Resolutions & 15 for onsite assessment of FCLs (Foreign Critical Locations) prepared by the MLA MC was circulated in the meeting papers of the MLA Committee. According to the updated information from all of the IAF MLA signatory ABs, the implementation of IAF Resolution with respect to ISO 9001 QMS and ISO EMS by IAF MLA signatories could be considered successful, and the fulfillment of IAF Resolution with respect to product certification by IAF MLA signatories could be expected by the end of 2008; - the MLA MC will continue to monitor the cross frontier accreditation activities in accordance with IAF ML 5 Procedure for an IAF Listing of Foreign Critical Locations (FCLs)/Foreign Premises (FPs);

9 Page 9 of 14 - based on the regional MLA membership, CNAS China will sign the IAF MLA for Product, TURKAK Turkey will sign the IAF MLA for EMS and Product and BoA Vietnam will sign the IAF MLA for QMS if the application of BoA for IAF AB membership is accepted by letter ballot. A resolution for noting the new signatories will be submitted to the IAF GA by the MLA Committee; - the relevant IAF re-evaluations, follow up visits or initial evaluations for regions or single ABs were in progress or planned, including EA, PAC, IAAC, ANAB, SANAS, Cgcre/INMETRO, OAA and EGAC; - the JWGA was revising the A series documents. The MLA Procedures Sub- Committee will revise the IAF ML 4 MLA Policy and Procedures documents and other ML documents in accordance with the results of the working project Scope of the IAF MLA ; - as a proposal to the EC meeting, the MLA MC and MLA Procedures Sub- Committee suggested that the IAF documentation control would need to be improved; Secretarial Note: This needs clarification as no proposal was submitted to the Executive. - the Peer Evaluator s Workshop on the 11th was well attended by the representatives of all IAF and ILAC regional MLA groups. The proposals for improvement of evaluation process for regions were discussed; - the JWGA proposed that the existing structure of JWGA, JWGT and JWG-G17021 should be not changed; and - the final report of the internal audit performed on 28 & 29 February 2008 with proposed corrective actions was submitted to the Executive Committee. The MLA MC will follow up the progress of the implementation of the corrective actions in future meetings. The next internal audit will be planned in accordance with the decision of the EC. EA will nominate an internal auditor for endorsement by the IAF EC. 9. Development Support Committee (DSC) 9.1 Report on Progress Venkat referred to the draft procedure for funding support which had been circulated to a limited group of stakeholders for comment and queried whether the should be circulated to the rest of IAF. The Chairman felt that this was unnecessary as it was really a DSC internal document at the present time.. The JDSC would later in the week and this would be followed by a seminar on organic foods. Venkat expressed his appreciation to SWEDAC for organising this and holding it in the middle of the program as it gave the opportunity for more developing economies to participate. The results of the survey on what steps need to be taken to become a MLA member was now available on the IAF website.

10 Page 10 of Communications and Marketing Committee 10.1 Report on Progress Talbot referred to his report on behalf of both the ILAC Marketing and Communications Committee (MCC) and the IAF Communications and Marketing Committee (CMC) which are being circulated with the papers for the JGA. Both committees would meet on the 14th of October. Some of the points which would be considered included the following: - the feedback on the success of the International Accreditation Day (IAD) had been very encouraging. Over 50 ABs had held some form of activity, with ema celebrating over a period of a whole week. Plans for the next IAD in 2009 would be discussed. It was proposed that the theme for the 2009 activities would be "competence"; - the ILAC MCC was developing the design for a promotional certificate which would be signed by the chairman and was intended to enable signatories to display their MRA status e.g. in reception areas, boardrooms etc; - it was proposed that the joint meeting of the MCC and the CMC would take place at the end of the first-quarter or start of the second quarter in 2009 etc; and - at next year's Annual Meetings the CMC would need a full day rather than being able to just hold an evening meeting. 11. User Advisory Committee (UAC) 11.1 Report on Progress Beer reported that the UAC would hold its first meeting on the 17th October. The draft agenda proposed a presentation on IAF and its objectives which would be given by the IAF Chairman, a review of the terms of reference of the UAC and its proposed motor operation and discussions on the development of a paper on "What users expect from accreditation" and the proposed joint IAF ISO Communiqué on a "Expected outcomes for ISO 9001 and ISO accredited certification". Beer said that the meeting would be closed but extended an invitation to Dougherty to attend as a result of his strong involvement in its formation. 12 Cooperation with ILAC 12.1 Future Development of IAF-ILAC The Chairman referred to the information package of Regional Accreditation Groups and individual members comments which had been circulated to all IAF and ILAC members at the end of August. It was proposed that an open discussion session would take place on the morning of the Joint General Assembly. The Chairman said that how matters then proceeded should come from the floor. There might be a proposal to form a task force to consider ways forward.

11 Page 11 of International Accreditation Day - covered under item What can be Accredited The Chairman said that a decision on how the two documents What can be accredited? and "What is covered or planned to be covered in the immediate future by the respective Arrangements of IAF, IAF/ILAC or ILAC would be dealt with would be made at the JCCC meeting later in the week Application of ISO/IEC It was understood that the review of all comments had been completed and the draft was now being revised to forward for ballot Measurement Traceability Two ILAC members had now joined this joint Task Force under Thione s convenership. 13 Reports from Regional Groups Written reports from EA and IAAC were noted. 14 International Liaison 14.1 ISO ISO/TC The Chairman thanked Venkat for his offer to be the IAF liaison to ISO/TC 176. He noted that ILAC had asked if the IAF representative could also be liaison for ILAC as well. 15 Industry Sectors - no report at this meeting 16 Other Business - there was no other business 17 Future Annual Meetings 17.1 Vancouver, 9 21 October, no change to confirmed dates Shanghai, Xiao advised that the meetings would be held in October. 18 Next Executive Meetings

12 Page 12 of Mumbai, March The Executive noted that the next meeting would be held on 5 and 6 March following the TC, which would meet on 2 and 3 March. Venkat asked for Committee Chairs to confirm their meetings by the end of October London, June The Executive noted that that it was proposed the IAF Executive should meet on 22 and 23 June, the IAF-ILAC-ISO JWG (and possibly the MLA MC and JMC) on 24 June, the JCCC on 25 June and the ILAC Executive on 26 and 27 June. 19 Close The Chairman thanked members for their contributions. On behalf of the Executive he expressed his appreciation to Hans-Eric Holmqvist and SWEDAC for hosting the joint Annual Meetings which he was sure would be very successful and enjoyed by all participants. End of minutes of the Twenty Third Meeting of the IAF Executive Committee Minutes Confirmed: Dr Thomas Facklam IAF Chairman Date:

13 Page 13 of 14 ACTION REMINDERS WHO Paragraph in Record WHAT From Executive Twenty Second Meeting (July 2008) Nilsen & Facklam Prepare proposed membership obligations and means for including the JIG in the IAF structure DUE/STATUS August Beer Review UAC nominations and constitution July Thione Raise UAC membership with CASCO STAR August Secretary Seek nominations for CMC Chair August Breitzmann 5.1 Forward summary of year-to-date expenditure to Secretary for circulation All Submit 2009 budget needs to the Treasurer August Nilsen & Facklam July Review/revise membership application criteria August Xiao Forward internal audit report to Secretary for circulation Venkat Revise funding support draft and circulate to DSC Secretary Place "accreditation coverage" documents on IAF website (in parallel with ILAC) Secretary Circulate request for ISO/TC 176 and ISO/TC 207 liaisons Thione Forward copy of STAR minutes to the Secretary for circulation Secretary Circulate revised IAF-IEC MoU for any final objections August August September August August August From Executive Twenty First Meeting (March 2008) Secretary Circulate request for nominations for MLAC Chair Dougherty & Sallé Obtain promotional material and cost breakdown Xiao Submit paper on monitoring MLA Mark License Agreements Completed Completed Min_ExC23_0810

14 Page 14 of 14 Dougherty, Xiao & Secretary Finalise revision of IAF PR 4 May Chairs Submit 2009 budget needs to the Treasurer June Secretary Contact ANSI re membership application Completed Secretary Re-offer QuEST Forum association membership Completed Xiao Forward draft for 60 day comment to Secretary Completed Xiao Forward draft for publication to Secretary Completed Venkat Prepare funding support proposal Completed Van der Poel Van der Poel Forward wording to Secretary Prepare position paper Dougherty 12.8 TC to nominate 2 IAF members for JTF on metrology Completed Dougherty Nominate liaison representative to ISO/TC 176 In progress Dougherty Nominate liaison representative to ISO/TC 207 In progress Secretary Contact IEC CAB Chair re MoU with IAF Completed Secretary Update TC Hosting Manual Completed Secretary Forward TC Hosting Manual to DAC Completed From Executive Twentieth Meeting (October 2007) Thione Forward copy of EA AB Constitution to Secretary December All Forward ideas for promotion of Mark to Arnold February Van der Poel Circulate draft Product MLA statement February Min_ExC23_0810

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