Municipal Bonds: Consolidating and Integrating Bids to Improve Transparency and Discovery

Size: px
Start display at page:

Download "Municipal Bonds: Consolidating and Integrating Bids to Improve Transparency and Discovery"

Transcription

1 Cognizant Insights Municipal Bonds: Consolidating and Integrating Bids to Improve Transparency and Discovery An integrated, consolidated bids wanted platform can make all market bids available, regardless of a bid s source. This can significantly increase pre-trade price transparency, strengthen a firm s capabilities, inject new funds into the business and drive profitable growth. Executive Summary Municipal securities are relatively illiquid, and pre-trade price transparency is not a given. In contrast to other asset classes traded in the secondary markets, quotation information is not prevalent, and to the extent that it does exist, is not widely disseminated. Although alternative trading systems (ATSs) organizations have made offerings easier to obtain by making bids more available, they are not as transparent and centralized when compared to the coverage and breadth of municipal markets. This paper focuses on the significance of integrating bids wanted sources to improve pre-trade price discovery; the benefits of an integrated platform that consolidates different vendors; and the resulting value to brokerage/asset and wealth management firms. We will highlight the capabilities of such a platform, the challenges of implementation, and discuss how technology can help institutions achieve a transformation that otherwise can be complex to attain. The Case for Consolidation For many firms managing the municipal securities business, the trading process can be very cumbersome, since traders must log into separate bids wanted applications to track the market and decide where investments should be directed. This takes up valuable time, and can impact a trader s ability to make productive decisions. Furthermore, traders may need to bid on the same CUSIP 1 from different sources resulting in more keystrokes and less productivity. A unique feature of the municipal bond market is its dispersion. There are several issuers, millions of individual CUSIPs and mostly small issues. The creation of an integrated, consolidated bidswanted platform can make all market bids (retail, institutional and street) available, irrespective of where the bid is sourced. Consolidation implies that all market inventories will be accessible to traders wanting to evaluate options for arbitrage, understand the breadth and depth of the market, and consider the liquidation options that the cognizant insights december 2013

2 market holds at any point in time. This capability can significantly increase a firm s client offerings potentially injecting net new money into the company, fueling growth and enhancing the institution s trading capabilities in municipal bonds. Pre-trade Pricing Information There are over a million different municipal bonds outstanding at any given time, totaling approximately US$3.7 trillion in principal. The average daily trading volume in 2011 was US$11.3 billion, with US$3.3 trillion by par amount traded the entire year. However, despite the size of the municipal securities market, municipal securities are relatively illiquid. About 99% of outstanding municipal securities do not trade on any given day. Trading is most active in newly issued bonds, and declines significantly as time passes; only 15% of municipal securities trade in the second month after issuance, for example. 2 Bids wanted are displayed electronically through Bloomberg, proprietary online trading platforms, proprietary Web sites, electronic-mail dissemination applications, fax dissemination applications and vendors, for instance. Institutional investors looking to sell municipal securities generally rely on multiple avenues to obtain pre-trade price information in the form of bids. Their access to large networks of broker-dealers and tools for obtaining bids from more than one dealer allows them to contact potential buyers and independently assess the bids they receive for their securities. Alternative trading systems (ATSs) are generally available to participating municipal bond dealers and to institutional investors. Established and reputable brokers maintain a complete trading history on all items bid-wanted items, the bid history of all firms that bid for the item, the levels at which they bid, and the history of all firms that passed on bidding for the item. Currently, institutions with large municipal securities portfolios access pre-trade information through several sources, such as Bond- Desk, Tradeweb, MuniCenter and Bloomberg. 3 Brokerage institutions, as well as asset and wealth management firms, require solutions that integrate and consolidate their various bid-wanted systems. This helps them provide optimum value to their retail and high-net-worth clients, as well as to prominent institutional players in the markets where they operate. No single bid-wanted source accounts for more than 50% of the bids-wanted universe making the unification of multiple sources highly desirable. Features of an Integrated Bids-Wanted Platform Bids Management An integrated bids-wanted platform should allow all bids to be ranked, and have the capability to sort, slice and dice on various metrics not only from current sources, but also from new sources that may be added over time. This can enable the development of an automated bidding application that allows municipal bond traders to execute multiple transactions simultaneously. Aggregation Capability The platform should aggregate all bid wanted by par at the time the user views the aggregated bids dashboard. This will indicate the depth of the market. The aggregated bids may be sub-categorized as Retail, Institutional and Street. The platform will aggregate all outstanding bids wanted to give the trader an idea of what possible exposure to the market would look like in real time. Dashboard Data Display Capability The system should allow aggregated bids to be grouped by state; source; maturity; ratings; tax exempt/taxable; security type (general obligation versus revenue bonds); security class and sub-class (utility, transportation, etc.). A global search capability should permit filtering by bid source, bid time, states, maturity, par, taxable and rating, for example. Trader Customization and Configuration An integrated bids-wanted platform should allow all bids to be ranked, and have the capability to sort, slice and dice on various metrics not only from current sources, but also from new sources that may be added over time. Through the configuration function, traders can turn vendors on or off as required (for example, if they do not want to consider or bid on certain vendors at a certain time). The configuration will be based on the trading levels applicable for the desk and the region. Access to each level should be controlled via user setup permissions. cognizant insights 2

3 Traders can also use this screen to set defaults, take certain actions to affect all bids wanted in their area, and estimate their exposure. Some of the characteristics that traders can specify include: Default grouping. Default columns sorting. Re-offer price. Away from desk/send all bids wanted to partner. View partners bids wanted. Bids wanted count by type. Bid live count/par/market value and execution count/par/market value. Intelligent Processing and Fair Pricing The platform can be designed to evolve into an integrated part of a future order management system that checks all external and internal sources for matching bid-wanted offerings, and trades in the marketplace before a trader bids. It will check current MSRB prices for matching CUSIPS to help ascertain fair and reasonable price levels before a bid is reflected to a customer. It will scan all available offerings in the same state to assess possible demand. The bids-wanted platform should allow users to compare a potential bid versus the market, view bid histories, relate any indicative or material event associated with a particular bid wanted, and evaluate possible re-offerings. Better Decision Making The bids-wanted platform should allow users to compare a potential bid versus the market, view bid histories, relate any indicative or material event associated with a particular bid wanted, and evaluate possible re-offerings. The system should check at a trader s request other available offerings in inventory that might compete with a particular product. The platform s capabilities should be applicable to retail, institutional and street-side bids, and have the ability to highlight duplicate bids and their sources. It should display all matching bids and offerings to the trader, as well as the historical bids and the MSRB history. The system should also provide for compliance alerts. Challenges Developing a Flexible Architecture Achieving the above and utilizing a best-of-breed bids-wanted platform requires a flexible, technically sound and robust architecture that is scalable and high-performing. The platform s connectivity services must enable communication with other bid-wanted sources, as well as with the internal communications server and Web services. Business services must provide for routing rules, trader-based workflow and other integrated services through the business rules server. Data services should retain the bids-wanted data, and enable users to look up all bids and offer histories in real time. This is not easy, given that the bid and offer histories for a given CUSIP produce large volumes of data from several hundred to thousands of records that can span three to five years of historical bid and offer prices. Technology Integration Bids-wanted applications from different sources can have fundamentally different technology stacks and design principles. No single application can provide all the capabilities needed to enable universal integration with other bids-wanted source systems a task that necessitates reengineering/greenfield design (designing from scratch) to create a platform that integrates and consolidates other sources while maintaining and enhancing existing capabilities to enable a higher level of integration. Data Unification and Front-end Capability A bids-wanted platform must offer a state-of-theart, customized user interface with integrated features that allow traders to bid simultaneously on the same CUSIP through multiple sources, identify duplicate bids, and provide alerts for cut-off times, for example. Consolidation can be a significant challenge not only because of the immense volumes of data that must be culled from various sources, but also due to the IT skills needed to develop a front cognizant insights 3

4 end, or interface, that allows traders to have a real-time window into the entire bids-wanted landscape with the benefits of speed and performance. This is critically important, given that traders look up a lot of information, including bids and offerings history, in order to analyze a given CUSIP before bidding on it. Consequently, a bids-wanted platform must offer a state-of-theart, customized user interface with integrated features that allow traders to bid simultaneously on the same CUSIP through multiple sources, identify duplicate bids, and provide alerts for cut-off times, for example. Currently, there is no single platform that can provide more than 50% of all bids wanted. However, there are a few vendor systems that come with extensive muni-product bid-wanted features. These can be a good buy, and can be baselined for further integration. Build or Buy? Large financial institutions with substantial municipal bond inventory need to evaluate the build versus buy option. Currently, there is no single platform that can provide more than 50% of all bids wanted. However, there are a few vendor systems that come with extensive muni-product bid-wanted features. These can be a good buy, and can be base-lined for further integration. Nonetheless, incurring the cost of a bids-wanted platform is a significant investment proposition that can have an ROI spread up to 10 years. The cost may need to be distributed over a one- to three-year system implementation phase, based on the extent of integration and the number of bids-wanted sources to be integrated. From a cost perspective, we advise firms to start with an experienced bids-wanted service provider with offerings that can be integrated in-house with like applications to achieve the scope and performance needed, and provide the range of features mentioned above. Conclusion Limited pre-trade price transparency is a significant challenge for individual investors and the brokers/dealers who manage client and proprietary muni portfolios. It can inhibit competition among market participants who seek to provide the best prices. Also, it is more expensive for investors to trade municipal securities than to trade corporate bonds or equity securities, since transaction costs are higher due to low price transparency. There are opportunities for market trading platforms to make use of sophisticated technology to increase their access to inventory, and for price providers to improve the dissemination of information on all available inventories and prices. While challenges that have to do with the structure of the market may not immediately allow dealer entities to efficiently aggregate and disseminate trading information, the technology platform that they use can be reengineered to aggregate bids-wanted data and disseminate post-trade data. This helps assure fair pricing and the best execution for the client, based on the most accurate pre- and posttrade municipal security information. In the long run, the benefits of an integrated platform outweigh the efforts and investments it requires, and can help firms build a stronger muni capability, increase profitability and drive growth. Footnotes 1 CUSIP (Committee on Uniform Securities Identification Procedures) refers to a 9-digit alphanumeric code assigned to all security issues approved for trading in the United States and Canada. 2 Bringing Municipal Bond Trading Into the Light. Speech by Commissioner Elisse B. Walter, U.S. Securities and Exchange Commission. October, Comprehensive Fixed Income Trading Technologies. cognizant insights 4

5 References 1. Tradeweb Platform Fixed Income Marketplace Municipal Securities Overview of the market structure, pricing and regulation Municipal Securities Rule Making Board Factbook Electronic Municipal Market Access Municipal disclosures and market data. About the Author Sameer Hiray is a Consulting Manager in Cognizant s Business Consulting Group with more than 12 years of consulting experience in the areas of business management, financial services and capital markets. He has worked with leading global firms in the banking industry in domains such as investment banking, investment management, risk management, private banking, and asset and wealth management. In his current role, he is engaged in delivering business solutions, including business IT transformation, business process consulting, operating model definition, business IT assessment and implementation strategy. He can be reached at Sameer.Hiray@cognizant.com. Acknowledgment The author would like to thank Cognizant Business Consulting, Capital Markets Practice lead Ed Elgerzawy (Ed.Elgerzawy@cognizant.com) for reviewing the paper and providing valuable feedback. About Cognizant Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 166,400 employees as of September 30, 2013, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at or follow us on Twitter: Cognizant. World Headquarters 500 Frank W. Burr Blvd. Teaneck, NJ USA Phone: Fax: Toll Free: inquiry@cognizant.com European Headquarters 1 Kingdom Street Paddington Central London W2 6BD Phone: +44 (0) Fax: +44 (0) infouk@cognizant.com India Operations Headquarters #5/535, Old Mahabalipuram Road Okkiyam Pettai, Thoraipakkam Chennai, India Phone: +91 (0) Fax: +91 (0) inquiryindia@cognizant.com Copyright 2013, Cognizant. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the express written permission from Cognizant. The information contained herein is subject to change without notice. All other trademarks mentioned herein are the property of their respective owners.

Cognizant Mobile Risk Assessment Solution

Cognizant Mobile Risk Assessment Solution Cognizant Solutions Overview Solution Overview Cognizant Mobile Risk Assessment Solution 1 Mobile Risk Assessment Solution Overview Cognizant Solutions Overview Transforming Risk Engineering, Field Underwriting

More information

Cognizant 20-20 Insights. Executive Summary. Overview

Cognizant 20-20 Insights. Executive Summary. Overview Automated Product Data Publishing from Oracle Product Hub Is the Way Forward A framework using Oracle tools and technologies to publish products from Oracle Product Hub to disparate product data consuming

More information

Credit Decision Indices: A Flexible Tool for Both Credit Consumers and Providers

Credit Decision Indices: A Flexible Tool for Both Credit Consumers and Providers Cognizant 20-20 Insights Decision Indices: A Flexible Tool for Both Consumers and Providers Executive Summary information providers have increased their focus on developing new information solutions, enriching

More information

> Cognizant Analytics for Banking & Financial Services Firms

> Cognizant Analytics for Banking & Financial Services Firms > Cognizant for Banking & Financial Services Firms Actionable insights help banks and financial services firms in digital transformation Challenges facing the industry Economic turmoil, demanding customers,

More information

LifeEngage : The Life Insurance Platform for the Digital-Age Insurer

LifeEngage : The Life Insurance Platform for the Digital-Age Insurer Cognizant Solutions Overview Solution Overview LifeEngage : The Life Insurance Platform for the Digital-Age Insurer 1 LifeEngage Solution Overview Cognizant Solutions Overview Digital forces are disrupting

More information

How To Choose A Test Maturity Assessment Model

How To Choose A Test Maturity Assessment Model Cognizant 20-20 Insights Adopting the Right Software Test Maturity Assessment Model To deliver world-class quality outcomes relevant to their business objectives, IT organizations need to choose wisely

More information

Granular Pricing of Workers Compensation Risk in Excess Layers

Granular Pricing of Workers Compensation Risk in Excess Layers Cognizant 20-20 Insights Granular Pricing of Workers Compensation Risk in Excess Layers Identifying risk at a granular level and pricing it appropriately will put carriers on a path to sound underwriting

More information

Giving BI a Human Touch

Giving BI a Human Touch Cognizant 20-20 Insights Giving BI a Human Touch Executive Summary To ensure widespread adoption of business intelligence (BI) practices, organizations have been increasingly deploying state-of-the-art

More information

Cognizant assetserv Digital Experience Management Solutions

Cognizant assetserv Digital Experience Management Solutions Cognizant assetserv Digital Experience Management Solutions Transforming digital assets into engaging customer experiences. Eliminate complexity and create a superior digital experience with Cognizant

More information

Making Multicloud Application Integration More Efficient

Making Multicloud Application Integration More Efficient Cognizant 20-20 Insights Making Multicloud Application Integration More Efficient As large organizations leverage the cloud for more and more business functionality and cost savings, integrating such capabilities

More information

Two-Tier ERP Strategy: First Steps

Two-Tier ERP Strategy: First Steps Cognizant 20-20 Insights Two-Tier ERP Strategy: First Steps Monolithic ERP solutions are often too complex, slow and expensive to manage in perpetuity; hybrid solutions that combine on-premises/ cloud-hosted

More information

How Global Banks Are Gearing Up to Address Emerging International Payment Processing Needs

How Global Banks Are Gearing Up to Address Emerging International Payment Processing Needs Cognizant 20-20 Insights How Global Banks Are Gearing Up to Address Emerging International Processing Needs Executive Summary Recent times have seen a significant upturn in the number of international

More information

Cloud Brokers Can Help ISVs Move to SaaS

Cloud Brokers Can Help ISVs Move to SaaS Cognizant 20-20 Insights Cloud Brokers Can Help ISVs Move to SaaS Executive Summary Many large organizations are purchasing software as a service (SaaS) rather than buying and hosting software internally.

More information

Complaints Management: Integrating and Automating the Process

Complaints Management: Integrating and Automating the Process Cognizant 20-20 Insights Complaints Management: Integrating and Automating the Process To strengthen their brand and fortify customer relationships, device manufacturers require a standards-based, next-generation

More information

Maximizing Business Value Through Effective IT Governance

Maximizing Business Value Through Effective IT Governance Cognizant 0-0 Insights Maximizing Business Value Through Effective IT Implementing a holistic IT governance model not only helps IT deliver business value but also advances confidence with business. Executive

More information

Key Indicators: An Early Warning System for Multichannel Campaign Management

Key Indicators: An Early Warning System for Multichannel Campaign Management Cognizant 20-20 Insights Key Indicators: An Early Warning System for Multichannel Campaign Management For pharmaceuticals companies, a careful analysis of both leading and lagging indicators for multichannel

More information

ICD-10 Advantages Require Advanced Analytics

ICD-10 Advantages Require Advanced Analytics Cognizant 20-20 Insights ICD-10 Advantages Require Advanced Analytics Compliance alone will not deliver on ICD-10 s potential to improve quality of care, reduce costs and elevate efficiency. Organizations

More information

Driving Innovation Through Business Relationship Management

Driving Innovation Through Business Relationship Management Cognizant 20-20 Insights Driving Innovation Through Business Relationship Management BRM organizations take the IT-business partnership to the next level, enabling technology to transform business capabilities.

More information

DevOps Best Practices: Combine Coding with Collaboration

DevOps Best Practices: Combine Coding with Collaboration Cognizant 20-20 Insights DevOps Best Practices: Combine Coding with Collaboration (Part Two of a Two-Part Series) Effectively merging application development and operations requires organizations to assess

More information

Agile Planning in a Multi-project, Multi-team Environment

Agile Planning in a Multi-project, Multi-team Environment Cognizant 20-20 Insights Agile Planning in a Multi-project, Multi-team Environment How organizations evolve to cope with the challenge of scaling Agile planning and improving its reliability. Executive

More information

Transform Customer Experience through Contact Center Modernization

Transform Customer Experience through Contact Center Modernization Cognizant Healthcare Solution Overview Transform Customer Experience through Contact Center Modernization Improve customer experience and reduce costs with next-generation contact center services Health

More information

Reducing Costs, Increasing Choice: Private Health Insurance Exchanges

Reducing Costs, Increasing Choice: Private Health Insurance Exchanges Cognizant 20-20 Insights Reducing Costs, Increasing Choice: Private Health Insurance Exchanges Private exchanges provide payers with a competitive, value-generating solution to the challenges posed by

More information

A Tag Management Systems Primer

A Tag Management Systems Primer Cognizant 20-20 Insights A Tag Management Systems Primer Emergent tagging tools allow nontechnical resources to more effectively manage JavaScripts used by ad measurement and serving systems. Executive

More information

Virtual Clinical Organization: The New Clinical Development Operating Model

Virtual Clinical Organization: The New Clinical Development Operating Model Cognizant 20-20 Insights Virtual Clinical Organization: The New Clinical Development Operating Model Executive Summary Clinical development executives are facing more pressure than ever to reduce costs

More information

Diagramming Change to Better Inform Business Process Renovation

Diagramming Change to Better Inform Business Process Renovation Cognizant 20-20 Insights Diagramming Change to Better Inform Business Process Renovation To gain the full benefits of business process management, banks must apply a business process model and notation-driven

More information

Cognizant Mobility Testing Lab. The faster, easier, more cost-effective way to test enterprise mobile apps.

Cognizant Mobility Testing Lab. The faster, easier, more cost-effective way to test enterprise mobile apps. Cognizant Mobility Testing Lab The faster, easier, more cost-effective way to test enterprise mobile apps. Be Cognizant 2 MOBILE APP TESTING REINVENTED With Cognizant Mobility Testing Lab You Will Save

More information

Emerging Differentiators of a Successful Wealth Management Platform

Emerging Differentiators of a Successful Wealth Management Platform Cognizant 20-20 Insights Emerging Differentiators of a Successful Wealth Management Platform Changes in the wealth management industry point to the need for scale and flexibility goals that can be achieved

More information

Agile/Scrum Implemented in Large-Scale Distributed Program

Agile/Scrum Implemented in Large-Scale Distributed Program Cognizant 20-20 Insights Agile/Scrum Implemented in Large-Scale Distributed Program Executive Summary It was early July 2010 when problems were detected while running a large program at one of our clients

More information

Building a Collaborative Multichannel Insurance Distribution Strategy

Building a Collaborative Multichannel Insurance Distribution Strategy Cognizant 20-20 Insights Building a Collaborative Multichannel Insurance Distribution Strategy A CRM-enabled agency management solution can help improve agency channel productivity and enable multichannel

More information

> Solution Overview COGNIZANT CLOUD STEPS TRANSFORMATION FRAMEWORK THE PATH TO GROWTH

> Solution Overview COGNIZANT CLOUD STEPS TRANSFORMATION FRAMEWORK THE PATH TO GROWTH > Solution Overview COGNIZANT CLOUD STEPS TRANSFORMATION FRAMEWORK A comprehensive, tool-based framework speeds up the time to value for your cloud-enabled business transformation projects. It s accepted:

More information

Cognizant Mobility Testing Lab A state of the art Integrated platform for Mobility QA

Cognizant Mobility Testing Lab A state of the art Integrated platform for Mobility QA Solutions Overview Cognizant Mobility Testing Lab A state of the art Integrated platform for Mobility QA Mobile App QA Reinvented: With the astounding proliferation of mobile devices, smartphones and tablets

More information

How Healthy Is Your SaaS Business?

How Healthy Is Your SaaS Business? Cognizant 20-20 Insights How Healthy Is Your SaaS Business? ISVs can t know for sure unless they apply a structured approach to software-as-a-service performance monitoring. They can apply metrics and

More information

ICD Code Crosswalks: No Substitute for ICD-10 Compliance

ICD Code Crosswalks: No Substitute for ICD-10 Compliance Cognizant 20-20 Insights ICD Code s: No Substitute for Compliance While crosswalk solutions may appear compelling, their usefulness is significantly limited by implementation complexity and expense, as

More information

Coordinating Security Response and Crisis Management Planning

Coordinating Security Response and Crisis Management Planning Cognizant 20-20 Insights Coordinating Security Response and Crisis Management Planning Proper alignment of these two critical IT disciplines can mean the difference between an efficient response and a

More information

Mortgage LOS Platform Evaluation and Selection

Mortgage LOS Platform Evaluation and Selection Cognizant 20-20 Insights Mortgage LOS Platform Evaluation and Selection A comprehensive and fact-based process that takes into account business goals, channels, target segments, products and investors

More information

Integrated Market Research: The Intelligence Behind Commercial Transformation

Integrated Market Research: The Intelligence Behind Commercial Transformation Cognizant 20-20 Insights Integrated Market Research: The Intelligence Behind Commercial Transformation To perform effectively in today s challenging economic conditions, pharma companies are weaving primary

More information

Improve Sourcing and Contract Management for better Supplier Relationship

Improve Sourcing and Contract Management for better Supplier Relationship Cognizant Solution Overview Improve Sourcing and Contract for better Supplier Relationship Introduction Organizations consider sourcing and contract management as a source of competitive advantage in the

More information

Open Source Testing Tools: The Paradigm Shift

Open Source Testing Tools: The Paradigm Shift Cognizant 20-20 Insights Open Source Testing Tools: The Paradigm Shift Executive Summary Businesses today demand faster time-to-market for their software products without significant expenditures in testing

More information

The Analytics Advantage

The Analytics Advantage Cognizant Solutions Overview The Analytics Advantage Institutions of higher education are leveraging analytics to do everything from measuring and improving their own effectiveness to providing more engaging

More information

Enterprise Voice Technology Solutions: A Primer

Enterprise Voice Technology Solutions: A Primer Cognizant 20-20 Insights Enterprise Voice Technology Solutions: A Primer A successful enterprise voice journey starts with clearly understanding the range of technology components and options, and often

More information

Talent as a Service: Enabling Employee Engagement While Boosting Efficiencies

Talent as a Service: Enabling Employee Engagement While Boosting Efficiencies White Paper Talent as a Service: Enabling Employee Engagement While Boosting Efficiencies The human resources (HR) and human capital management (HCM) landscapes have changed radically in recent years.

More information

Creating Competitive Advantage with Strategic Execution Capability

Creating Competitive Advantage with Strategic Execution Capability Cognizant 20-20 Insights Creating Competitive Advantage with Strategic Execution Capability By embracing the Strategic Execution Framework, organizations can identify and resolve internal stress points

More information

Extending Function Point Estimation for Testing MDM Applications

Extending Function Point Estimation for Testing MDM Applications Cognizant 20-20 Insights Extending Function Point Estimation for Testing Applications Executive Summary Effort estimation of testing has been a much debated topic. A variety of techniques are used ranging

More information

The Impact of RTCA DO-178C on Software Development

The Impact of RTCA DO-178C on Software Development Cognizant 20-20 Insights The Impact of RTCA DO-178C on Software Development By following DO-178C, organizations can implement aeronautical software with clear and consistent ties to existing systems and

More information

Enabling Integrated Claims Management

Enabling Integrated Claims Management Cognizant 20-20 Insights Enabling Integrated s Creating a more streamlined and intuitive insurance claims environment can pay huge dividends. Executive Summary The financial services industry has undergone

More information

Strategic Intraday Liquidity Monitoring Solution for Banks: Looking Beyond Regulatory Compliance

Strategic Intraday Liquidity Monitoring Solution for Banks: Looking Beyond Regulatory Compliance Cognizant 20-20 Insights Strategic Intraday Liquidity Monitoring Solution for Banks: Looking Beyond Regulatory Compliance Incorporating advanced real-time data and analytical capabilities in the solution

More information

Leveraging Automated Data Validation to Reduce Software Development Timelines and Enhance Test Coverage

Leveraging Automated Data Validation to Reduce Software Development Timelines and Enhance Test Coverage Cognizant 20-20 Insights Leveraging Automated Validation to Reduce Software Development Timelines and Enhance Test Coverage By industrializing data validation, QA organizations can accelerate timeto-market

More information

Taking Wealth Management to the Next Level Advisor Lifecycle Management

Taking Wealth Management to the Next Level Advisor Lifecycle Management Cognizant 20-20 Insights Taking Wealth Management to the Next Level Advisor Lifecycle Management Executive Summary Despite growing recession fears, the wealth management industry is growing steadily, driven

More information

From Brick to Click: E-Commerce Trends in Industrial Manufacturing

From Brick to Click: E-Commerce Trends in Industrial Manufacturing Cognizant White Paper From Brick to Click: E-Commerce Trends in Industrial Manufacturing The Internet s large-scale global penetration has spawned an increasingly large number of technology- and Web-savvy

More information

Speed, Agility: The SaaS Killer Apps

Speed, Agility: The SaaS Killer Apps Cognizant 20-20 Insights Speed, Agility: The SaaS Killer Apps Executive Summary Buying software as a service (SaaS) helps companies compete by democratizing, decentralizing and speeding application deployment.

More information

Business-Focused Objectives Key to a Winning MDM Implementation

Business-Focused Objectives Key to a Winning MDM Implementation Cognizant 20-20 Insights Business-Focused Objectives Key to a Winning MDM Implementation Successful MDM projects are defined by strong vision, structured business cases and a well-mapped ROI plan, all

More information

How Responsive Is Your Testing?

How Responsive Is Your Testing? Cognizant 0-0 Insights How Responsive Is Your Testing? To accelerate business digitization, organizations need to ensure a seamless user experience across diverse channels, one that starts with a fresh

More information

Retail Analytics: Game Changer for Customer Loyalty

Retail Analytics: Game Changer for Customer Loyalty Cognizant 20-20 Insights Retail Analytics: Game Changer for Customer Loyalty By leveraging analytics tools and models, retailers can boost customer loyalty by creating a personalized shopping experience

More information

Using Predictive Analytics to Optimize Asset Maintenance in the Utilities Industry

Using Predictive Analytics to Optimize Asset Maintenance in the Utilities Industry Cognizant 20-20 Insights Using Predictive Analytics to Optimize Asset Maintenance in the Utilities Industry By working proactively to collect and distill digital information, transmission and distribution

More information

The Future of Energy Management

The Future of Energy Management Cognizant 20-20 Insights The Future of Energy To reduce operating costs and cut wastage, manufacturers must take their energy management optimization efforts beyond utility consumption monitoring and focus

More information

Sliding Oil Prices: Predicament or Prospect?

Sliding Oil Prices: Predicament or Prospect? Cognizant PoV Sliding Oil Prices: Predicament or Prospect? Given the steep plunge in crude oil prices and resulting cash crunch, now is the perfect time for oil and gas companies to revisit their value

More information

Innovative, Cloud-Based Order Management Solutions Lead to Enhanced Profitability

Innovative, Cloud-Based Order Management Solutions Lead to Enhanced Profitability Cognizant 20-20 Insights Innovative, Cloud-Based Order Management Solutions Lead to Enhanced Profitability Executive Summary To contend with increasing product and service complexity, communication service

More information

Elevating Medical Management Services to Meet Member Expectations

Elevating Medical Management Services to Meet Member Expectations Cognizant 20-20 Insights Elevating Medical Services to Meet Member Expectations Healthcare payer organizations can lower the cost of commoditized medical management functions via better and different processes,

More information

Virtual Brand Management: Optimizing Brand Contribution

Virtual Brand Management: Optimizing Brand Contribution Cognizant Solution Overview Virtual Brand Management: Optimizing Brand Contribution The Challenge The pharmaceuticals industry today is facing nothing short of a crisis. For starters, a reduced number

More information

Evaluating the Impact of Non-sales Metrics in Incentive Compensation Plans

Evaluating the Impact of Non-sales Metrics in Incentive Compensation Plans Cognizant 20-20 Insights Evaluating the Impact of Non-sales Metrics in Incentive Compensation Plans Executive Summary Historically, incentive compensation plans in the life sciences sphere measured job

More information

E-invoicing in Corporate Banking: A European Perspective

E-invoicing in Corporate Banking: A European Perspective Cognizant 20-20 Insights E-invoicing in Corporate Banking: A European Perspective Persistently tough business conditions have forced European banks and their clients to find ways to create a more free-flowing,

More information

How To Know If A Project Is Safe

How To Know If A Project Is Safe Cognizant 20-20 Insights Risk Mitigation: Fixing a Project Before It Is Broken A comprehensive assessment of unforeseen risks in the project lifecycle can prevent costly breakdowns at the testing stage.

More information

Proactive MDM: Marrying Master Data with Operational Processes to Elevate Business Value

Proactive MDM: Marrying Master Data with Operational Processes to Elevate Business Value Cognizant White Paper Proactive MDM: Marrying Master Data with Operational Processes to Elevate Business Value Executive Summary As the concept of master data management (MDM) has evolved and risen to

More information

Solving Storage Headaches: Assessing and Benchmarking for Best Practices

Solving Storage Headaches: Assessing and Benchmarking for Best Practices Cognizant 20-20 Insights Solving Storage Headaches: Assessing and Benchmarking for Best Practices Executive Summary Data center infrastructure has evolved considerably in the post-dot-com era, but one

More information

Predictive Response to Combat Retail Shrink

Predictive Response to Combat Retail Shrink Cognizant 20-20 Insights Predictive Response to Combat Retail Shrink By combining the statistical and mathematical rigor of advanced analytics with established business acumen and domain experience, retailers

More information

How To Measure A Sales Executive'S Effectiveness

How To Measure A Sales Executive'S Effectiveness Cognizant 20-20 Insights Dissecting Sales Analytics in Insurance Salesforce ineffectiveness is often blamed on the CRM system; however, the problem typically resides in the way data is captured and interpreted.

More information

Online Capabilities of UAE Insurance Carriers: The Road to Customer Satisfaction

Online Capabilities of UAE Insurance Carriers: The Road to Customer Satisfaction Cognizant 20-20 Insights Online Capabilities of UAE Insurance Carriers: The Road to Customer Satisfaction Given increased competitive pressures and significant operational challenges, highly functional

More information

Five Steps for Succeeding with Social Media and Delivering an Enhanced Customer Experience

Five Steps for Succeeding with Social Media and Delivering an Enhanced Customer Experience Cognizant 20-20 Insights Five Steps for Succeeding with Social Media and Delivering an Enhanced Customer Experience Executive Summary Social CRM places the customer at the heart of the company, where customers

More information

Integrated Approach to Build Patient Adherence: Helping Pharmaceutical Companies to Enhance Growth

Integrated Approach to Build Patient Adherence: Helping Pharmaceutical Companies to Enhance Growth Cognizant White Paper Integrated Approach to Build Patient Adherence: Helping Pharmaceutical Companies to Enhance Growth Executive Summary Pharmaceutical companies have traditionally considered various

More information

Migration Decoded. Cognizant 20-20 Insights

Migration Decoded. Cognizant 20-20 Insights Cognizant 20-20 Insights Migration Decoded To keep pace with the unrelenting, swift pace of new technology, IT organizations need an integrated software migration framework that spans everything from effort

More information

Streamlining Submission Intake in Commercial Underwriting for Middle Market Segments

Streamlining Submission Intake in Commercial Underwriting for Middle Market Segments Cognizant 20-20 Insights Streamlining Submission Intake in Commercial Underwriting for Middle Market Segments Automated data extraction of submission documents combined with manual prequalification by

More information

Securities Master Management Solution: The First Step Toward Credible STP

Securities Master Management Solution: The First Step Toward Credible STP Cognizant 20-20 Insights Securities Master Management Solution: The First Step Toward Credible STP Executive Summary Reference data lies at the heart of the world s financial systems, be it customer and

More information

The Social Paradigm of Claims Management

The Social Paradigm of Claims Management Cognizant 20-20 Insights The Social Paradigm of Claims Management To render claims management processes more dynamic and effective, insurers must integrate enterprise applications with data and insights

More information

Strategic Cost Optimization: Driving Business Innovation While Reducing IT Costs

Strategic Cost Optimization: Driving Business Innovation While Reducing IT Costs Strategic Cost Optimization: Driving Business Innovation While Reducing IT Costs CIOs embrace strategic cost optimization initiatives by striking a balance between IT spend and investments in business

More information

Moving Beyond Social CRM with the Customer Brand Score

Moving Beyond Social CRM with the Customer Brand Score Cognizant 20-20 Insights Moving Beyond Social CRM with the Customer Brand Score Travel and hospitality organizations can boost customer loyalty by better understanding customer behaviors and attitudes,

More information

Vendor Managed Inventory: Providing Visibility Across the Pharma R&D Supply Chain

Vendor Managed Inventory: Providing Visibility Across the Pharma R&D Supply Chain Cognizant 20-20 Insights Vendor Managed Inventory: Providing Visibility Across the Pharma R&D Supply Chain Executive Summary Vendor managed inventory (VMI) is a concept in which stock is monitored, planned

More information

POS Data Quality: Overcoming a Lingering Retail Nightmare

POS Data Quality: Overcoming a Lingering Retail Nightmare Cognizant 20-20 Insights POS Data Quality: Overcoming a Lingering Retail Nightmare By embracing a holistic and repeatable framework, retailers can first pilot and then remediate data quality issues incrementally,

More information

Geeky Introverts No More: How Tech Companies Can Engage with Customers Using Social CRM

Geeky Introverts No More: How Tech Companies Can Engage with Customers Using Social CRM Cognizant 20-20 Insights Geeky Introverts No More: How Tech Companies Can Engage with Customers Using Social CRM Executive Summary While change and adaptability to change are business constants, one thing

More information

Optimizing Agile with Global Software Development and Delivery

Optimizing Agile with Global Software Development and Delivery Cognizant 20-20 Insights Optimizing Agile with Global Software and Delivery A blueprint for integrating global delivery and Agile methodology, allowing organizations to achieve faster returns on investment,

More information

How To Understand The Financial Impact Of Icd-10

How To Understand The Financial Impact Of Icd-10 Cognizant 20-20 Insights Financial Impact Analysis: A Window into the Business Impact of ICD-10 Health providers can determine the full financial consequences of the ICD-10 transition by using reimbursement

More information

Don t Let Your Data Get SMACked: Introducing 3-D Data Management

Don t Let Your Data Get SMACked: Introducing 3-D Data Management Don t Let Your Data Get SMACked: Introducing 3-D Data Management As social, mobile, analytics and cloud continue to disrupt business, organizations need a new approach to data management that supports

More information

Borrower Enablement in Mortgages

Borrower Enablement in Mortgages Cognizant 20-20 Insights Borrower Enablement in Mortgages Executive Summary At the dawn of the 21st century, borrowers began their home loan search by visiting their broker or nearest bank and exploring

More information

Proper Product Backlog Prioritization

Proper Product Backlog Prioritization Cognizant 20-20 Insights Proper Product Backlog Prioritization To ensure Agile project success, Scrum teams need to understand key organizational imperatives and work effectively to maintain focus on priority

More information

Transforming the Business with Outcome-Oriented IT Infrastructure Services Delivery

Transforming the Business with Outcome-Oriented IT Infrastructure Services Delivery Cognizant 20-20 Insights Transforming the Business with Outcome-Oriented IT Infrastructure Services Delivery To enable IT to advance enterprise objectives, organizations must look holistically at IT infrastructure

More information

Fortifying Retailing from Online Fraud

Fortifying Retailing from Online Fraud Cognizant White Paper Fortifying Retailing from Online Fraud Executive Summary The Web is fast becoming a vital sales channel for retailers. In the U.S., online retail sales have grown almost 10% year

More information

Trading Services. Your Business Without Limits TM

Trading Services. Your Business Without Limits TM Trading Services Comprehensive solutions for today s complex markets Your Business Without Limits TM Give Yourself a Competitive Edge Today, when milliseconds count, you need reliable resources to help

More information

Top Five Secrets for a Successful Enterprise Mobile QA Automation Strategy

Top Five Secrets for a Successful Enterprise Mobile QA Automation Strategy Cognizant 2-2 Insights Top Five Secrets for a Successful Enterprise Mobile QA Automation Strategy From tool selection through choosing the best framework, here are five ways quality assurance teams can

More information

Manufacturers Gain Flexibility, Velocity by Running Finance, Accounting as a Service

Manufacturers Gain Flexibility, Velocity by Running Finance, Accounting as a Service Cognizant 20-20 Insights Manufacturers Gain Flexibility, Velocity by Running Finance, Accounting as a Service Executive Summary Unless you ve been residing under a rock for the past two years, you are

More information

Cognizant White Paper. > Casual Dining vs. Quick Service. Key differences from a Process-IT standpoint

Cognizant White Paper. > Casual Dining vs. Quick Service. Key differences from a Process-IT standpoint Cognizant White Paper > Casual Dining vs. Quick Service Key differences from a Process-IT standpoint 1 The Restaurant Industry The Restaurant industry is one of the most fragmented industries that accounted

More information

Two-Tier ERP: Enabling the Future-Ready Global Enterprise with Better Innovation, Customer Experience and Agility

Two-Tier ERP: Enabling the Future-Ready Global Enterprise with Better Innovation, Customer Experience and Agility Cognizant 20-20 Insights Two-Tier ERP: Enabling the Future-Ready Global Enterprise with Better Innovation, Customer Experience and Agility Organizations that embrace two-tier ERP strategies are better

More information

hange reates pportunity.

hange reates pportunity. hange reates pportunity. Fundamental changes in bond market structure have created a new liquidity-scape, and new opportunities to improve execution quality. Trading Venues Fixed Income A market structure

More information

Future of Work Enabler: Flexible Commercial Models

Future of Work Enabler: Flexible Commercial Models Making the Shift to the Next-Generation Enterprise (a multipart series) Future of Work Enabler: Flexible Commercial Models As companies adopt more flexible approaches to business process service delivery,

More information

Role of Modeling and Virtualization In Medical Device Development

Role of Modeling and Virtualization In Medical Device Development White Paper Role of ing and Virtualization In Medical Device Development Abstract The medical devices and diagnostics industry is increasingly adapting advances in information technologies and systems

More information

Convergence of CRM, BPM, MDM and BI: The Fantastic Four of Customer Centricity

Convergence of CRM, BPM, MDM and BI: The Fantastic Four of Customer Centricity Cognizant 20-20 Insights Convergence of CRM, BPM, MDM and BI: The Fantastic Four of Customer Centricity To get increasingly closer to and work more proactively with customers, organizations need to look

More information

HIX 2.0: New Alternatives for State Participation in Health Insurance Exchanges

HIX 2.0: New Alternatives for State Participation in Health Insurance Exchanges Cognizant 20-20 Insights HIX 2.0: New Alternatives for State Participation in Health Insurance Exchanges By examining the pluses and minuses of emerging forms of health insurance exchanges, states can

More information

Identifying and Evaluating Winning IT Services

Identifying and Evaluating Winning IT Services Cognizant 20-20 Insights Identifying and Evaluating Winning IT Services With services playing an increasingly vital role in the IT ecosystem, companies can use this framework, based on actual benefits

More information

Moving Financial Planning and Analysis to the Next Level

Moving Financial Planning and Analysis to the Next Level Cognizant 20-20 Insights Moving Financial Planning and Analysis to the Next Level Turning over contextual tasks to a trusted partner can free finance professionals to work on key strategic imperatives

More information

Toward Customer-centric Payments Operating Models

Toward Customer-centric Payments Operating Models Cognizant 20-20 Insights Toward Customer-centric Payments Operating Models Growing competition and cost pressure are forcing Dutch banks to reconsider the traditional payments business model. Executive

More information