TEAM Feb 2013 Imperial Queen s Park Hotel, Bangkok

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1 Capacity Enhancement Program in Supporting High Performance and Potential System (HiPPS) TEAM 6 26 Feb 2013 Imperial Queen s Park Hotel, Bangkok

2 Learning Concept HiPPs Camp Network Teamwork Tools 7 Habits Problem Solving & Decision Making Symposium Thailand Visit Country Visits Knowledge & Experience 2

3 HiPPS Camp Leadership Skill Division of Responsibilities Synergy Decision-Making Skills Networking 3

4 7 Habits Paradigm Shift Behaviour Improvement Results/Outcome Ourselves Organisation 4

5 Problem Solving and Decision Making Systematic thinking tools for both private and professional usage Holistic approach to problem solving and decision making: maximise opportunity and prevent potential problems 5

6 Symposium: Thailand Challenges Lack of clear and coherent national vision Education System: Unsustainable policy: problems not tackled at their roots Curriculum uncorrelated with market needs No potential renewable energy sources BRICS: Bureaucracy, Regulations, Interventionism, Corruption, Sectarianism 6

7 Thailand Visit: Lessons Learned Satri Sisuriyothai School Office of the Agricultural Economics Good role model: proactive, thinking ahead Allow participation of stakeholders Overarching integration of the ASEAN concept Integrated database for regional benefits Port Authority of Thailand Clear international standard operation procedures Comprehensive training programme 7

8 Overall Country Visit National Vision and Strategy Key observations in 3 areas Economy Education Civil Service 8

9 National Vision and Strategy Malaysia Vision 2020: To become a fully developed nation. Government Transformation Programme (GTP) - 7 National Key Result Areas (NKRAs) Economic Transformation Programme (ETP) PEOPLE FIRST, PERFORMANCE NOW Philippines No Vision Known Brunei Wawasan 2035: Global Recognition - Educated, highly skilled and accomplished people - High quality of life - A dynamic and sustainable economy 5-Year Economic Development Plan (RKN) 10-Year Outline of Policies and Strategies for Development (OSPD) People-Centric Service 9

10 Education - Observation Malaysia Philippines Brunei 25% of National Budget allocated to Education Toward an International Hub of Higher Education Excellence by 2020 Brain Drain to Brain Gain Attract Overseas Students to Enrol in Postgraduate Studies Strengthen Linguistic Skills Philippines Qualification Framework (PQF) Consultation from Industrial Sector in Curriculum Formulation Vocational Study Encouraged Every Subject Taught in English from Primary School Vocational Study Encouraged 10

11 Economy - Observation Malaysia Philippines Brunei Toward a World Class Tourism Destination - My Second Home Project - Islamic Tourism - Home Stay Experience Toward a World Class Leader in Transport System - ASEAN Open Sky Policy - Integrated Terminal and Ticketing System - Improved Rail Capacity Opportunities in Halal Economy Overseas Filipino Worker (OFW) Business Process Outsourcing - Call Centre Paradigm Shift from Disaster Relief to Disaster Prevention Add Value to Downstream Industries Awareness on Renewable Energy and Energy Conservation Alternative Sector Explored: Pharmaceutics 11

12 Civil Service Malaysia Philippines Brunei No Visit Undertaken Servant Hero Concept Paradigm Shift from Performance Based Evaluation to Outcome Based Evaluation Reward System People-Centric Service - E-government Standardisation, Integration, and Consolidation - Single Database for Official Information Human Resource Development - Scholarship - Civil Servant Sent to train with Private Companies - Instil Entrepreneurial Spirit 12

13 NESDB: Recommendations to Particular Agencies Formulate Coherent National Strategy Ministry of Public Health: Develop Integrated Patient Database Ministry of Transport: Integrate Terminal and Ticketing System Ministry of Tourism and Sport: Promote Thailand as ASEAN Tourism Gateway 13

14 Recommendations to Particular Agencies (Cont.) Ministry of Education: Practical English Teaching Critical Thinking Enculturation of Life Long Learning OCSC: Develop Goal Oriented Mindset Strengthen Secondment Programme Revise Compensation System/ Focus on Both Monetary and Non-Monetary Incentives 14

15 Actions to be Undertaken Become a More Proactive Civil Servant Continuous Self- Improvement Respect One Another s Differences Well- Rounded Have a Goal- Oriented Mindset Synergise Knowledge Sharing Among Agencies 15

16 Thank You for Your Attention 16

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