Improve HR Operational E ectiveness Let an HR BPO Service Partner Help Optimize Your Results
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1 Improve HR Operational E ectiveness Let an HR BPO Service Partner Help Optimize Your Results Shanghai 8/F Oriental International Science and Technology Building 58 Xiang Cheng Road, Pudong New Area, Shanghai , P.R.C. Tel: Fax: F,Golden Bell Plaza, 98 Huai Hai Road Middle, Fax: Beijing Room 1401, New China Insurance Tower 12 A Jian Guo Men Wai Avenue, Chao Yang District, Beijing , P.R.C. Tel: Fax: The ADP Logo and OneHR are registered trademarks of ADP, Inc ADP, Inc.
2 The Right HR BPO Solution Empowers You and Your Employees OneHR from ADP Partnering with ADP, you can align your HR goals with the goals of your business challenges faced by today s employers in China. How Ready Are You to Manage HR in China? Enabling Web-based Technology Easily and conveniently connect: Managing a workforce in China s dynamic business environment is becoming increasingly challenging and requires constant innovations. HR, employee, and business lines through self-service Business growth and geographical expansion are creating new complexities for governance, visibility, and decision-making Competition to attract, develop, and retain employees is increasing Labor and related costs (visible and invisible) need to be controlled Regulations and compliance requirements keep evolving Emerging technology, methods, and practices are accelerating system obsolescence Data management and security has become a 24/7 strategic task Aligning HR and business goals depends on all of the above You may not be able to control the changes, but you do have the power to choose a partner with the right Payroll and HR skills, processes, and technology to get you through the challenges. Service Excellence Solutions focus on your needs: expertise your organization Service is available 24/7 to help ensure we meet or exceed your expectations You and your employees can access assistance using multiple touch points from extensive on-site service to call center support to around-the-clock, online selfservice compliance: Meets the highest thresholds for audit and Interface with regional, state, and local jurisdictions Comply with labor and tax laws Stay current through statutory and regulatory updates Governance Control Use clear, systematic rules and processes to help: Maintain standard procedures and policies Improve transparency in your HR operations Lower HR-related business risks Enhance HR decision-making Align your HR and company priorities
3 A Single-Source Solution from a Strong Strategic Partner OneHR from ADP Driven by service-based best practices and enabled by Web-based technology, ADP s OneHR solution helps you manage complex administrative and compliance requirements. It provides you with optimal governance over your HR operations, as well as clear visibility of your entire workforce Core Services administration, payroll, reporting, ESS/MSS and dispatching Main Features Web-based technology hosted by ADP Professional service delivery from needs analysis, implementation and setup, to ongoing services improvement Master Data Management Is your data management process designed for maximum ADP s Web-based technology platform, with centralized database feature, presents Automated, transparent, streamlined processes Comprehensive reporting and analytics Convenient role-based access to information by line managers and employees via self-service Statutory updates System platform in a shared environment Single data entry and one-click menu access Multilevel data and system security Manages key HR operations from a single source Minimizes up-front capital investments and ongoing IT resources Manages changes smoothly and responds to new business requirements proactively Standardizes HR management practices with increased visibility and productivity Supports greater management decision-making and control Increases line manager and employee satisfaction Ensures compliance with local laws and regulations Improves data accuracy that improve your visibility. At every level, you have the power to transform transactional HR data into strategic and actionable HR information. Facilitate data input, submission, review, approval, and inquiries Enter data online using pre-designed templates to help eliminate duplicate data entry and ensure a high level of data integrity with minimal human intervention Manage and track vital and sensitive HR information such as salaries and pay history Provide role-based, password-protected access to the data anytime, anywhere by authorized users from both HR and business lines Navigate with ease with a unique, graphical user interface Provide extensive connectivity to in-house systems through data interfaces Secure Architecture Secure Web hosting at server and network levels Data encryption and multilayered password protection Disaster-recovery capable
4 Social Bene ts Administration Services Payroll Services of your current solution? Is payday at your company just like any other day? It should be if you have a highly reliable processing system and consistently current government regulations. Driven by leading technology and best practices, ADP helps you to automate and streamline your payroll processes, pay your employees accurately and on time, and manage every aspect of payroll administration from data collection, payroll processing, net salary payment to individual income tax and other deductions. Cover all major locations throughout China Provide policy library to ensure local compliance Manage multiple pay groups and pay schedules Perform quality control checks boarding Deduct and pay Social Security Insurances and Public Housing Fund disbursements to designated government agencies for employees Deliver printed, or online, pay slips for employees Transfer net pay electronically to employees bank accounts Deduct and pay individual income tax to designated government agencies Automatically access, save, and generate standard reports that comply with local regulations Generate comprehensive payroll reports for business analysis
5 Reporting Do you have instant access to reports that can aid decisionmaking? With ADP you do. ADP s HR BPO solution empowers decision-makers with outstanding reporting capabilities a necessity in China s complex and rapidly changing business environment. Enjoy access to a full range of standard reports pay-related reporting. Dispatching Services Create standard / customized reports to support management decision-making Increase the speed and choices of data delivery to your decision-makers Support rapid business growth with access to vital real-time information Minimize risk of regulatory noncompliance with timely reporting to government agencies Do you have peace-of-mind in your dispatched labor? Your dispatched employees are also a key part of your workforce that drives your business success. ADP s comprehensive dispatching services help you to manage your dispatched labor with clear visibility and control. Employee and Manager Self-Service Sign and maintain labor contracts with dispatched employees Are your employees and managers part of your HR processes? They would be with ADP s self-service solution because ADP knows employees and and line managers in your HR processes anytime, anywhere via the Web you Calculate gross and net pay and disburse net pay Transfer net pay electronically to dispatched employees bank accounts Deliver printed, online, or mobile phone pay slips for dispatched employees Deduct and pay Social Security Insurances, Public Housing Fund and individual income tax disbursements to designated government agencies Generate standard reports that comply with local labor laws and regulations Enable employees to update their personal information online Provide access to dispatched employee information through Web-based platform Provide monthly e-payslip Automate HR processes, like overtime and leave management, with logical
6 Professional Service Delivery ADP the Premier HR BPO Services Provider of rapid expansion and frequent changes in the China market with consistency and reliability. Your ADP experience begins with an implementation process that helps our consultants to analyze your as-is vs. to-be processes, and allows our solutions to ADP s systematic rules and solid processes help us to ensure consistent service quality across the country, and help you to maintain standard procedures and policies enabling you to improve transparency and lower your HR-related business risk. Our solutions meet the highest thresholds for audit, compliance, and security. We measure our service through SLA (Service Level Agreement). We manage and monitor client issues and change requests through a shared CRM platform. A variety of service options and touch points from call center support to around-the-clock self-service for clients and their employees means that ADP is always only a phone call or a mouse click away. ADP s secure and highly scalable IT infrastructure provides unprecedented protection to your HR data, ensures business continuity, and conforms to your growing needs as your organization expands your footprint in China. ADP, Inc. (NASDAQ: ADP), with nearly $9 billion in revenues, is one of the world's largest providers of business outsourcing solutions. ADP began in 1949 with a single U.S. client today we serve over 550,000 employers in more than 70 countries ADP pays over 30 million people and serves over 50 million employees globally More than 80% of Fortune 500 companies and over 90% of Fortune 100 companies use at least one of our services ADP is the only HR information service provider that serves employers in all market segments, from small businesses to multinational corporations ADP is one of only four industrial companies with a AAA rating from both Standard & Poor s and Moody s ADP is SAS70 Type II compliant ADP s client retention rate exceeds 90% and average client tenure is 10+ years Each year, ADP receives top industry and international awards for service, technology leadership, product leadership, and our business culture Only one HR BPO partner in China can best meet your expectations for consistent high-quality service that drives consistently excellent results. That partner is ADP.
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