Business Solutions. TOTA L LY O p e n D ata Protec t i o n

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1 Business Solutions TOTA L LY O p e n D ata Protec t i o n Changing the Rules of Backup and DR

2 The elements of data protection and FalconStor Software, Inc. is the market leader in disk-based data protection. We deliver proven, comprehensive, award-winning storage solutions that change the rules of backup and disaster recovery (DR) by facilitating the continuous availability of business-critical data. Our TOTALLY Open technology solutions, built upon a common platform, include the industry-leading FalconStor Virtual Tape Library (VTL) with deduplication, FalconStor Continuous Data Protector (CDP), and FalconStor Network Storage Server (NSS), enabled with WAN-optimized replication for DR and remote office protection. Through these products, FalconStor offers a complete line of energy-conscious, value-added solutions that scale to meet the data protection requirements of any size organization. We help customers make the most efficient use of their storage resources to overcome the challenges of maximizing return on assets (ROA) and minimizing operational expenditures (OPEX). FalconStor data protection solutions maximize business continuity and improve backup and data center efficiency in mission-critical environments. The TOTALLY Open architecture offers complete independence from any storage or connectivity protocol, giving your organization the freedom to choose the components that make the most sense for your business. Easy-todeploy FalconStor solutions provide comprehensive protection across the enterprise, fast recovery for any application at any location to any point in time, and backup simplification and optimization. FalconStor solutions are deployed by thousands of customers worldwide, from small businesses to Fortune 1000 enterprises, across vertical markets including finance, energy, government, healthcare, legal, and technology. Our strategic and OEM partners are among the world s top storage and IT companies, including Acer, COPAN Systems, Data Direct Networks, DSI, EMC, H3C, IBM, Intel, Microsoft, Pillar Data Systems, Spectra Logic, SUN, and VMware. Milestones Founded in New York Introduces IPStor v1.0, first network storage software Listed on NASDAQ under ticker symbol FALC Unveils Channel Partner Program HiNet selects FalconStor as storage service provider Launches FalconStor VTL Announces OEM deal with EMC Teams with SOFTBANK IDC to launch BC/DR services facility in Japan Launches FalconStor CDP

3 business value FalconStor makes your storage infrastructure... T A B L E O F Contents Integrated Optimized Business Continuity/ Disaster Recovery 4 Backup Optimization 6 Storage Virtualization 8 Data Deduplication 10 Available FalconStor VTL named Product of the Year (Storage Magazine, searchstorage.com) Certified as a Five-Star Partner (VARbusiness) Signs OEM deal with H3C, extending APAC market presence Extends contract with EMC to 2013 Launches first VMware-certified CDP Virtual Appliance CDP Virtual Appliance wins Tech Innovator of the Year award (VARbusiness) Opens VTL Competence Centre in France Named #5 in America s 25 Fastest-Growing Technology Companies (Forbes) FalconStor NSS named #1 Storage Virtualization Product with Thin Provisioning (CRN)

4 B U S I N E S S C O N T I N Keep moving forward with ongoing availability More than ever, any kind of disruption to data access directly impacts business operations including customer retention and revenue. To ensure that your business is always running, you need to prepare for and prevent data loss caused by disasters such as software or hardware failures. FalconStor offers a full range of innovative, comprehensive business continuity and disaster recovery (BC/DR) solutions that enable ongoing storage and data availability by ensuring that all IT components are redundant and can seamlessly react to any issue within the infrastructure. Unique snapshot features and application-level integration keeps replicas and snapshots readily available offsite for quick and seamless data and system recovery. You can instantly recover from any data loss or corruption, to the last state before the event occurred, ensuring business continuity. Space-efficient snapshot and replication technology delivers the highest level of local and remote data availability while significantly reducing data protection cost. In addition, built-in WAN-optimized replication minimizes bandwidth requirements and accelerates data transfer to meet the best recovery objectives in case of a site failure. Business Value Enable % availability Recover data and systems in minutes Meet or exceed recovery time and recovery point objectives (RTO/RPO) Cut storage capacity requirements by over 50% Slash replication costs by 90% with WAN-optimized replication Eliminate redundant data and shrink your backup repository by 95% Easy, affordable deployment using existing resources without sacrificing performance 4

5 U I T Y / D I S A S T E R R E C O V E R Y C A S E S T U D Y Maxim Group Overview Maxim Group, LLC is a full-service financial institution established in It currently has more than $10 billion dollars under management, and revenues exceed $150 million. The company s ability to add value and create opportunity for its clients is based on its commitment to understanding investors goals and challenges. Its professionals provide all the capital markets expertise and industry knowledge one would expect from a fullservice investment bank. Challenge As a leading midrange financial institution, Maxim must protect critical data in compliance with strict government regulations, which require that backups of data be stored offsite. As the company expanded, it became increasingly challenging to store data and ensure its integrity and availability on its DAS-based storage system with a limited budget and small IT staff. WAN bandwidth had become inadequate, resulting in shrinking backup windows and putting data availability at risk. Solution Maxim chose FalconStor BC/DR solutions, which integrated easily into the company s storage infrastructure. These solutions enable the company to virtualize data sets and create a centralized storage array for its growing server load. FalconStor BC/DR technology provides continuous updates of local and remote active data sets, mirrored in real-time to other appliances with optimal network efficiency. It protects data between regularly scheduled backups, which allows Maxim to meet recovery point objectives (RPO) and recovery time objectives (RTO) while maintaining compliance. Benefits Continuous protection from a single point of control has brought numerous advantages. Increased operational efficiency has enabled Maxim s small IT team to focus on improvements in other areas, and cost savings have strengthened the bottom line. FalconStor BC/DR technology helps reduce data volumes and minimize bandwidth requirements. The TOTALLY Open architecture lets the team leverage its existing infrastructure and collective operating knowledge without requiring new technologies or processes. They can now recover key applications and data within minutes, providing employees and customers with the highest possible level of data availability and service. H i g h l i g h t s Enables recovery of data from any site in minutes Protects virtual and physical server environments 80% reduction in network bandwidth through WAN-optimized replication Maximizes productivity of 4-person staff Achieves compliance and continuous data availability Saves thousands of dollars in hardware and operational costs Enabled by FalconStor CDP

6 B A C K U P Accelerate your data stream Data protection has gained importance as businesses depend on digital information to improve operational efficiency. For years, tape backup was the only means of data protection and recovery. However, as data volumes have grown and dependence on data availability has increased, the limitations of tape media have become increasingly apparent. Today, you no longer have time to complete tape backups or perform lengthy tape recovery, nor can you afford to hinder the performance of business applications. FalconStor backup optimization solutions are designed to reduce tape infrastructures, enhance tape backup reliability, accelerate backup operations, and streamline and consolidate tape management operations. Seamless integration into any backup environment allows you to smoothly transition to disk-based backup with no major disruptions or changes to storage infrastructures or policies. This allows you to make the most of your current environment while significantly scaling your backup operations, improving data protection and recovery, and reducing costs. Business Value World s #1 virtual tape library (VTL) solution with integrated deduplication Consolidate backup operations to reduce management costs Implement disk-based backup, recovery, and restore to reduce recovery time and expenses Automate serverless backup and achieve up to 1000% faster backup Eliminate the backup window and enable zero-impact backup Reduce storage infrastructure costs and realize significant cost savings 6

7 O P T I M I Z A T I O N C A S E S T U D Y Commerzbank International S.A. CB LUX Group Services Overview Commerzbank is Germany s second largest bank and represents four entities in Luxemburg: Commerzbank International S.A. (Luxemburg), Commerzbank AG Filial Luxemburg, Cominvest Asset Management S.A., and Erste Europäische Pfandbrief und Kommunalkreditbank AG Luxemburg. The CB LUX Group Services department offers IT services to 700 users throughout offices in Luxemburg, Amsterdam, Brussels, Paris, Madrid, and Milan. Challenge With a storage capacity of 200TB and a projected annual data increase of 25%, the company faced limitations in terms of scalability. Tape backup technology was no longer fast enough or adequate enough to accommodate this growth. The company was unable to share tape drives and replicate as quickly as necessary. In addition, CB LUX Group Services needed a better, faster way to do failover and DR testing. Solution CB LUX Group Services chose industry-leading backup optimization solutions from FalconStor in order to emulate tape libraries, enable failover with scalable clustering functionality, and replicate offsite. FalconStor technology can replicate virtual servers, take hourly snapshots, and integrate snapshots with existing backup software. The FalconStor solution offers an intelligent infrastructure and open SAN, addressing the complexity of heterogeneous virtualization and simplifying replication of data in the storage arrays. Benefits FalconStor backup optimization technology combines the reliability of disk with the simplicity of tape. After nightly backups, data is written from virtual tape directly to physical tape. FalconStor technology allows CB LUX Group Services to have an unlimited number of virtual tape drives and add libraries without requiring additional hardware or software, for the ultimate in scalability. In addition, it protects all of the virtualized server environments simultaneously, for reliable, effective backups and fast recovery. H i g h l i g h t s Improves backup reliability Enables unlimited scalability Fast, successful backup and recovery without using tape Centralized, simplified backup management Integration with physical tape for long-term data retention Enabled by FalconStor VTL and FalconStor NSS with HyperTrac Backup Accelerator

8 S T O R A G E V I R T High availability with minimal footprint The digital revolution has led to a proliferation of data and a massive increase in applications and servers, resulting in separate islands of storage across the enterprise. As a result, many storage resources remain underutilized, wasting power and money, while others are over-utilized and at constant risk of failure. FalconStor intelligent storage virtualization solutions let you consolidate storage resources for simple and centralized management with the high availability that critical business applications require. Complete application awareness provides quick and 100% transactionally consistent recovery options for systems and application data. A TOTALLY Open and flexible architecture enables you to leverage existing IT investments, increase storage resource utilization rates, and expand your storage infrastructure according to your unique needs. This freedom lets you create an integrated, cost-efficient, multi-tiered storage environment. FalconStor storage virtualization solutions integrate with virtual server infrastructures to deliver highly available and highly efficient IT infrastructures. A fully virtualized infrastructure brings a high ROI by reducing IT footprint and reducing overall management costs. Business Value Consolidate storage management operations Reduce primary storage capacity requirements by 50% Cut storage capital investment by 75% with Thin Provisioning Gain flexibility and freedom from vendor lock-in Leverage lower-cost hardware with enterprise-class data services Migrate data seamlessly between tiers to minimize costs 8

9 U A L I Z A T I O N C A S E S T U D Y Worcestershire Acute Hospitals NHS Trust Overview Worcestershire Acute Hospitals NHS Trust is a leading healthcare conglomerate that incorporates three hospitals throughout the UK, employs 4,500 staff members, and serves a population of over 500,000. Its IT Services department is a shared service covering these three hospitals as well as the Worcestershire Primary Care Trust, which includes general practitioners and a Mental Health Partnership. Challenge Over several years, the company s data has grown from 6TB to more than 200TB, which includes critical patient data and large files on imaging systems, such as MRI scans and x-rays, and additional storage allocated for a new breast health screening system. All related documents are scanned for storage and compliance purposes. The IT Services team is continually challenged with provisioning storage, ensuring business operations, and improving the speed and ease of data recovery. Solution From the get-go, the company turned to FalconStor storage virtualization technology. The initial deployment replicated data between two sites for DR. As the organization s data expanded, the solution scaled accordingly, encompassing clustering for scalability, mirroring for continuous availability, and snapshot technology for granular recovery and data integrity. Benefits With FalconStor storage virtualization, the company can easily provision storage and recover data to various points in time with 100% transactional integrity. The TOTALLY Open architecture ensures integration with various hardware/ software components and connectivity protocols, which allows the IT Services team to make the best possible use of their storage assets. The financial and logistic benefits range from assisting users in retrieving lost data, to minimizing hardware and bandwidth costs, to providing business continuity and peace-of-mind in all circumstances. H i g h l i g h t s Protects more than 200TB of data with unlimited scalability Efficient, simplified storage provisioning Ease of recovery with granularity and integrity to improve RTO Leverage existing storage investments for significant ROA Achieve compliance in the storage and retrieval of confidential patient data Enabled by FalconStor NSS

10 D A T A D E D U P L I Unearth uniqueness As data grows and spreads across your organization, patterns of redundancies develop. Backup by its very nature creates multiple copies of the same data, multiple times, from multiple locations, which consumes storage space, resources, time, and energy. Eliminating duplicate data can slash media costs, streamline management tasks, and minimize the bandwidth required for replication. FalconStor deduplication solutions proactively address the issue of duplicate data by distinguishing and storing only the data that is truly unique. Our flexible solutions integrate easily into your backup environment and processes, offering the right interface to fit your needs. Multiple deployment models enable scalability from the small business or branch office to the largest data center. FalconStor deduplication solutions include disk mirroring to protect against local storage failure as well as replication to protect against disasters. FalconStor deduplication solutions offer clustering and multi-node failover capabilities for a highly scalable infrastructure. This scalability permits high performance backup processes to meet the ever-shrinking backup window, and enables global management of backup operations. With FalconStor deduplication solutions, you can improve efficiency and save money exactly what is needed when IT budgets are tight. Business Value Eliminate redundant data Shrink your backup repository by 95% Accelerate backup operations to meet backup windows Enable high performance restore operations for quicker recovery Integrate seamlessly with backup software Streamline tape backup processes while maximizing data retention on disk Enable cost-effective, high performance disk-to-tape (D2T) and disk-to-disk (D2D) backup operations 10

11 C A T I O N C A S E S T U D Y Grey Healthcare Group Overview Grey Healthcare Group (ghg) is a worldwide healthcare communications network with 43 companies in 22 countries. The ghg network of companies is the integrated, multichannel, global communications partner that gets brands deeply engaged in all the conversations that matter, enabling clients to reach their customers physicians, patients, payers, and patients with the most effective online and offline media. Challenge The organization s offerings, which include video, photography, and web services, produce large files that need to be protected and continually available. Many files exceed 2GB in size. As the business grows, so does the amount of data requiring protection, challenging storage capacity and performance. With finite storage space and backup processes running at set speeds, the time required for routine backups and restores continued to increase, jeopardizing data availability and integrity. Moreover, much of this data was redundant and being saved repeatedly, consuming space. Solution The ghg network explored solutions from numerous vendors and chose FalconStor technology based on its flexibility, scalability, TOTALLY Open architecture, key performance advantages, and superior customer service model. Facilitated by disk-based protection, the FalconStor solutions vastly improved restore times. The FalconStor solution integrated easily into ghg s environment, offering the scalability and flexibility to back up and deduplicate mixed files and adapt to the unique nature of the company. FalconStor deduplication technology eliminates redundant data and compresses unique data, reducing ghg s data sets for backup from 175TB to 2TB a ratio of more than 75:1. Benefits FalconStor deduplication helps ensure business continuity by optimizing storage capacity and backup performance. With the FalconStor solution in place, online storage capacity is now virtually unlimited, and the company can reliably restore data anywhere on the network. Optimizing the storage environment has enabled IT to deliver on the promise of 24x7 availability and integrity, serving as a key driver of business continuity and growth. H i g h l i g h t s Reduces duplicate data by more than 75:1 RTO lowered from several days to less than 1 day Optimizes storage capacity, reducing hardware requirements and costs Integrated with infrastructure without requiring changes to systems or processes Eliminates backup failures Enabled by FalconStor VTL with data deduplication technology

12 For more information, visit or contact your local FalconStor representative. United States Europe Northern Europe: Central Europe: Southern Europe: infoeurope@falconstor.com Asia-Pacific infoasia@falconstor.com Information in this document is provided AS IS without warranty of any kind, and is subject to change without notice by FalconStor, which assumes no responsibility for any errors or claims herein. Copyright 2009 FalconStor Software. All Rights Reserved. FalconStor Software, FalconStor, TOTALLY Open, and IPStor are trademarks or registered trademarks of FalconStor Software, Inc. in the United States and other countries. All other company and product names contained herein are or may be trademarks of the respective holder. FSSB