BUYER S CHECKLIST Criteria for selecting an archiving solution
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1 page 1 BUYER S CHECKLIST Criteria for selecting an archiving solution Use this list to select the best archiving solution to fit your needs. When creating this catalogue we relied on the most frequently asked questions of our customers. To help speed up the evaluation process we filled in the information regarding the Astaro Mail Archiving service. Use the empty columns and lines for your comments, ratings or comparison with an archiving alternative. Archiving requirements What will be archived: All incoming, outgoing and internal s or selected How do you prevent unnecessary mails (such as spam) from being archived? How do you prevent private or personal information from being archived? (e.g. application documents) What part of the do you wish to include in your searches? Astaro Mail Archiving archives every incoming, outgoing and internal directly from the Exchange Server even before they reach the user s inbox. Thus, it is impossible to accidentally delete or modify s and the company can always provide a consistent record of all s. Undelivered s do not use up storage capacity on mail servers or archives and even more important do not impose a security issue. Astaro offers suitable Gateway solutions. For more information please go to Astaro Mail Archiving enables you to delete selected s on a four-eye principle. Astaro Mail Archiving indexes the subject, text, name and content of the attachments. Furthermore, you can search for send dates, time periods, senders and recipients.
2 page 2 Archiving requirements (continued) How long do you want to hold an archive? (e.g. 1 year, 6 years, 10 years, > 10 years) What happens when the storage period ends? What cost may be incurred for an archiving solution and its maintenance? Astaro Mail Archiving does not impose any archiving spans. You decide on storage periods for yourself and you even may define longer or shorter periods for certain s by default settings. As the storage period does not imply further cost you may archive s forever without incurring internal efforts. As soon as the defined storage period ends all s are deleted automatically. There are no manual steps involved. Astaro Mail Archiving requires only licenses for those inboxes which need to be archived. Storage capacity and period are included. It s all transparent without further, volume dependent cost.
3 page 3 Productivity & access for end users to archived s Do you look for a pure compliance solution or do you want your colleagues to benefit from an easy search within the archive? How can you and your colleagues access archived (separate interface, integrated into mailbox, how easy-touse?) Does the product allow you to transfer single s into your mailbox and then process them like a normal ? Who has access to which Is there a possibility to search all mailboxes for Are these processes logged? With Astaro Mail Archiving you get both: by archiving unmodified s you fulfill legal requirements. At the same time, your employees and colleagues gain access to the archive and retrieve s within seconds. With Astaro Mail Archiving s are accessed via a user friendly web portal from everywhere no matter whether you are in your office, at home or on the road. The Outlook plug-in even integrates archive searches directly into your own mailbox. It makes searches as easy and self-explaining as writing an . Having the Outlook plug-in installed all archived s can be displayed within your Outlook mailbox. Just as usual you can reply, forward or transfer them to a different folder. By default, every user only sees his/her personal s. Of course it is possible to grant access to public inboxes or aliases. There is also an audit function enabling searches over all archived s. All mailboxes can be searched on a four-eye principle. Audit-Logs protocol all search procedures enabling transparent, traceable audits.
4 page 4 Installation, operation & maintenance How much time may it take to set up the archiving solution? How difficult is user administration? (e.g. add a new mailbox) How are existing s imported into the new solution? How are archived s exported? How much time is allowed for maintenance, storage, updates, operation, monitoring or backups? What happens during maintenance work or breakdown of the archiving solution? How do you ensure reliability? Are logging functions of access to and searches within the archive available? Our experience proves: Astaro Mail Archiving is up and running within 15 minutes. With Astaro Mail Archiving users may be directly synchronized with Microsoft Active Directory or LDAP servers. New users are conveniently activated within the administration portal. Whether PST folder or mailbox: Importing existing s is very easy without limitation on storage capacity or the number of archived (or imported) s. There are two options when exporting the archive: either download all s or receive an encrypted hard drive image in standard format (RFC822) on request. Astaro Mail Archiving makes this entire work load unnecessary. You gain more time for other tasks as you only need to maintain the productive system of your mail server. Maintenance work on the archiving system does not influence the availability of your s! Astaro Mail Archiving is a redundant system with consistent archiving. All data is stored in highly reliable data centers and is always available. Automatic backups into a different geographic location provide an even increased security level. Every access to the archiving system and searches within are logged in so called audit-logs. Entries are unchangeable and guarantee a consistent traceability of all archiving steps.
5 page 5 Chose your provider Does the product fulfill data privacy & archiving regulations? How trustworthy is the provider? How much training is required for administrators and users? Is support offered? Astaro voluntarily offers an additional contract on data privacy guaranteeing you to meet with all legal requirements. For 10 years, Astaro offers the most complete and easy to use internet security appliances available. Distributed by a growing worldwide network of more than 2,500 partners, Astaro s award-winning products protect over 100,000 networks for 47,000 customers across 60 countries. Astaro is headquartered in the USA and Germany. Handling Astaro Mail Archiving is easy and self-explaining for users. There is no training required not even for administrators. Setup takes only a few steps, most of which are configurations of the existing and well-known infrastructure. Astaro Mail Archiving is supported 24/7 by Astaro support specialists. Contact EMEA Astaro GmbH & Co. KG An der RaumFabrik 33a Karlsruhe Germany T: F: emea@astaro.com Americas Astaro Corporation 260 Fordham Road Wilmington, MA 01887, USA T: F: americas@astaro.com Asia Pacific Astaro Asia 8 Eu Tong Sen Street, #12-99, The Central , Singapore T F: M: apac@astaro.com Japan Astaro KK 32F Shinjuku Nomura Bldg Nishi-Shinjuku Shinjuku-ku Tokyo salesjp@astaro.com This document may not be copied or distributed by any means, electronically or mechanically, in whole or in part, for any reason, without the express written permission of Astaro GmbH & Co KG. Astaro Mail Archiving is a service provided by Astaro Archiving AG, Schaffhausen, Switzerland. For the General Terms & Conditions please see Astaro sales and service organizations sell access rights to the service based on voucher keys Astaro. Subject to change without notice. Astaro Mail Archiving is a trademark of Astaro GmbH & Co. KG.
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