Component A Public Awareness of Electrical Safety Measure for Licensed Electricity Distributors

Transcription

1 Ontario Energy Board P.O. Box th. Floor 2300 Yonge Street Toronto ON M4P 1E4 Telephone: Facsimile: Toll free: Commission de l énergie de l Ontario C.P e étage 2300, rue Yonge Toronto ON M4P 1E4 Téléphone: Télécopieur: Numéro sans frais: November 25, 2015 BY AND WEB POSTING To: All Licensed Electricity Distributors All Other Interested Parties Re: Component A Public Awareness of Electrical Safety Measure for Licensed Electricity Distributors In the Report of the Board on Scorecard on Performance Measurement for Electricity Distributors: A Scorecard Approach (EB ) dated March 5, 2014 (Scorecard Report), the Ontario Energy Board (OEB) stated that, looking at the scorecard from a customers point of view, safety of the distribution system is very important, and the Board believes that customers would find that public safety is an important aspect of overall value for money. 1 The OEB further stated that it would consult with the Electrical Safety Authority (ESA) and will include a public safety measure on the scorecard. The Board expected that the measure will have a target. On May 13, 2015, the OEB issued a letter to electricity distributors regarding the implementation of a public safety measure for the 2014 Scorecard. The OEB amended section (d) of the Electricity Reporting & Record Keeping Requirements (RRR) to include the definitions for the public safety measure and performance targets. In its letter, the OEB stated that the scorecard public safety metric will have the following components: Component A - Public Awareness of Electrical Safety Component B - Compliance with Ontario Regulation 22/04 Component C - Serious Electrical Incident Index 1 EB , Report of the Board on Scorecard on Performance Measurement for Electricity Distributors: A Scorecard Approach, March 5, 2014, page 21.

2 - 2 - Ontario Energy Board Component A Public Awareness of Electrical Safety Measure The Public Awareness of Electrical Safety component of the public safety measure is expected to measure the level of awareness of key electrical safety precautions among public within the electricity distributor s service territory. It measures the degree of effectiveness for distributors activities on preventing electrical accidents. During the development of Components B and C, it was determined further consultation was required to finalize Component A. The ESA was expected to consult with distributors to develop biennial (i.e., every second year) standardized questions for survey of statistically representative sample of distributor s service territory s population. To achieve this objective, the ESA established an electricity distributor Working Group with representatives of 15 electricity distributors and held meetings in August and September The Electricity Distributors Association and the OEB attended the ESA Working Group sessions as observers. The ESA conducted a public consultation from October 8, 2015 to November 9, 2015 and invited comments on the ESA s recommendation to the OEB for Component A - Public Awareness of Electrical Safety. Upon conclusion of its public consultation, the ESA provided recommendations to the OEB for its consideration. The OEB has now accepted the ESA s recommended a methodology and an implementation guide (see Appendix A) as well as a set of biannual standardized questionnaire that electricity distributors should use to conduct either a telephone or an online survey of a statistically representative sample of distributor s service territory s population regarding Component A - Public Awareness of Electrical Safety Measure (see Appendices B and C). Distributors will be expected to demonstrate the impact of their public education efforts through biannual surveying of adults residing in their territory. The performance target for public awareness of electrical safety will be established once three years of data is gathered from the distributors. Implementation Dates for Tracking and Reporting of Component A - Public Awareness of Electrical Safety Starting in 2016, all electricity distributors will be required to file RRR (d) Component A - Public Awareness of Electrical Safety Measure for the preceding calendar year by April 30 as a part of their annual Reporting & Record Keeping Requirement (RRR) filings. Although the distributors will execute the survey every two years, they are still required to annually report the performance results for Public Awareness of Electrical Safety Measure.

3 - 3 - Ontario Energy Board While the OEB retains oversight for the overall scorecards for the electricity distributors, the ESA will continue to provide assistance to the electricity distributors for the public safety elements including assessments of the effectiveness of the survey and possible future updates to the survey questions. The OEB expects that the first reporting of Component A - Public Awareness of Electrical Safety Measure will be shown on the distributor scorecards for Components B and C For the purposes of the 2014 scorecard, the ESA provided to the OEB the performance results for 2010 to 2014 regarding the level of compliance with Ontario Regulation 22/04 and serious electrical incident index on behalf of distributors which were published in the electricity distributor s 2014 scorecards. Starting in April 30, 2016, all electricity distributors will be required to directly file the performance results for Components B and C alongside Component A under section RRR (d) Public Safety. The electricity distributors are expected to work with the ESA prior to the annual RRR filing due date to ensure the accuracy of the data reported. The OEB takes this opportunity to thank the ESA and its Working Group for the work in developing the scorecard public safety measure. All inquiries regarding the public safety measures and Component A Public Awareness of Electrical Safety Measure must be forwarded to [email protected] or (toll-free within Ontario). Yours truly, Original Signed By Kirsten Walli Board Secretary Appendix A: Scorecard Methodology and Implementation Guide for Component A - Public Awareness of Electrical Safety Appendix B: Biannual Standardized Scorecard Public Awareness of Electrical Safety Telephone Questionnaire Appendix C: Biannual Standardized Scorecard Public Awareness of Electrical Safety Online Questionnaire

4 Appendix A Scorecard Methodology and Implementation Guide Component A Public Awareness of Electrical Safety November 2015

5 Appendix A Scorecard Methodology and Implementation Guide Component A - Public Awareness of Electrical Safety Electrical Safety Authority 155A Matheson Blvd. West Mississauga, ON L5R 3L5 November 2015 Prepared by: Innovative Research Group, Inc. Vancouver 1055 West Hastings, 3 rd Floor Vancouver BC V6E 2E9 Toronto 56 The Esplanade, Suite 310 Toronto, Ontario M5E 1A7

6 Contents Overview... 1 Background... 1 OEB Public Safety Awareness Scorecard... 2 Electricity Distributor Scorecards... 2 Scorecard Objectives... 2 Standardized Questionnaire Design... 3 Consultation Process... 3 Standardized Questionnaire Structure... 3 Survey Implementation Requirements... 4 Representative Sample Requirements... 4 Field Execution Requirements... 4 Sample Size Requirements... 5 Required OEB Deliverables... 6 Public Awareness of Electrical Safety Index Score... 6 Index Score Response Values... 7

7 OVERVIEW This Methodology & Survey Implementation Guide is intended to be used as a tool for distributors and their market research firms as they implement their required Public Awareness of Electrical Safety survey as part of the LDC Scorecard for the Ontario Energy Board (OEB) One of the key objectives of the LDC Scorecard is comparability over time and between distributors. As such, it is imperative that individual distributors execute the Public Awareness of Electrical Safety survey using the same standardized questions and methodological approach. Within this guide you will find detailed instructions on survey implementation and the distributor s required deliverables to the OEB. Accompanying this guide are copies of both an online and telephone questionnaire, as distributors have the flexibility to execute the survey using either methodology. Background The Electrical Safety Authority (ESA) has been tasked with developing the standardized questions and methodology for the Public Safety component of the scorecard in consultation with the OEB and key stakeholders, including distributors. The ESA commissioned Innovative Research Group Inc. (INNOVATIVE) to assist with the development of: 1. standardized questionnaires for online and telephone methodologies; and 2. a standard methodological approach to implementing the survey. Biannual Standardized Scorecard Public Awareness of Electrical Safety Online Questionnaire Page 1

8 OEB PUBLIC SAFETY AWARENESS SCORECARD Electricity Distributor Scorecards To facilitate performance monitoring and distributor benchmarking, the OEB uses a scorecard approach to effectively translate outcomes into a coherent set of performance measures. This approach effectively organizes performance information in a manner that facilitates evaluations and meaningful comparisons. OEB Scorecard Requirements Scorecard Objectives The ESA and OEB developed a standard survey methodology for use as one of three components of a Public Safety scorecard measure for distributors to ensure consistency in practice throughout the industry. ESA s Objectives: (a) To ensure compliance with the OEB s regulatory requirements; and (b) To drive continuous improvement in the level of public awareness of safety precautions related to electricity. Biannual Standardized Scorecard Public Awareness of Electrical Safety Online Questionnaire Page 2

9 STANDARDIZED QUESTIONNAIRE DESIGN The standardized questions have been designed specifically to focus on public awareness related to the electrical incidents (fatalities, critical injuries and injuries) involving utility equipment that have most frequently occurred in Ontario in the last decade. Consultation Process The drafting and refinement of the standardized questionnaire and its implementation requirements was a collaborative process between the ESA and key stakeholders, including LDCs, the OEB and participants in the public consultation. Standardized Questionnaire Structure The standardized Public Awareness of Electrical Safety questionnaire consists of 14 questions in total and is structured as follows: 1. Screening questions: to ensure an LDC surveys the proper person: an adult over the age of 18 that currently resides in the distributor s service territory. 2. Core measurement questions: these are questions that correspond to the six most frequent incidents involving utility equipment in Ontario over the last decade. 3. Demographics questions: to understand the unique characteristics and profile of respondents and to weight the sample according to latest Statistics Canada data to achieve a representative sample of an LDCs service territory. NOTE: Distributors are welcome to include their own custom questions in their surveys. Any custom question must follow the core Public Safety Awareness questions. Answers to these questions would remain proprietary to the distributors and would not need to be shared with the OEB. Biannual Standardized Scorecard Public Awareness of Electrical Safety Online Questionnaire Page 3

10 SURVEY IMPLEMENTATION REQUIREMENTS In addition to following a standardized set of questions, distributors will also need to follow standard approaches to executing their Public Awareness of Electrical Safety survey to ensure consistency in reporting and comparability of results. Representative Sample Requirements Given the OEB requirements that a distributor survey samples should be representative of its service territory population, distributors will need to follow standard public opinion research methods. But how do LDCs satisfy the question that intervenors or the OEB may ask: How do we know that the survey results are representative of the LDC s service territory population? When surveying the public, as is the case in this survey, your market researcher will need to set quotas or apply weights based on the target population s age and sex by region. Note: Region is often defined within an LDC s service territory by infrastructure considerations, unique geography, or political boundaries (i.e. different municipalities). However, in instances where there are no distinguishable differences in populations by region, the addition of this sub-categorization may not be required. Setting quotas to reflect a stratified sampling approach is common practice among market research firms. Requirement: Set quotas and survey weights based on Statscan s latest census data to reflect the demographic composition of the general population residing in an LDC s service territory Field Execution Requirements Consistency in survey execution among LDCs is important for comparability and representation of the public. What s not appropriate for the execution of this survey? Voluntary online polls on a distributor s website would not be appropriate as these would not generate a representative sample of the population. Telephone vs. Online Surveys. Respondents often answer the same questions differently under each survey environment. As such, the standardized questionnaire has been designed to minimize this effect both in an online and telephone environment. The question responses for both surveys are identical, thus increasing comparability. Each distributor is unique, and allowing flexibility in methodology can help reduce costs while remaining comparable across the sector. Requirement: LDCs have the flexibility to choose between the telephone and online approach most feasible given LDC size and resources, as long as this same approach is used each year by the LDC for comparison purposes. Biannual Standardized Scorecard Public Awareness of Electrical Safety Online Questionnaire Page 4

11 Sample Size Requirements Requirement: Given the OEB s requirement for generalizable data that is both comparable over time and across the sector, a minimum sample size of n=400 is required. Note: Distributors are welcome to increase their sample size of respondents beyond the required minimum of n=400. Should a distributor have a small population in their service territory, exceptions to the required sample size will be made. As a general rule of thumb in market research: when surveying the general population by telephone, one should expect a 15:1 ratio for a completed survey. That means, for every 15 calls, only one respondent is expected to complete the survey. This reality poses problems for some smaller LDCs with a small population to draw upon. For LDCs with a service territory population of less than 5,000, a minimum sample size of n=300 is appropriate. For LDCs with a service territory population of less than 3,000, a sample size of n=200 is appropriate. Biannual Standardized Scorecard Public Awareness of Electrical Safety Online Questionnaire Page 5

12 REQUIRED OEB DELIVERABLES Public Awareness of Electrical Safety Index Score While other deliverables may be required of distributors following the execution of their surveys, at minimum each distributor must calculate and submit its Public Awareness Of Electrical Safety Index Scores for their service territory population. For the purpose of comparability, the same index score methodology is applied for each distributor. A total of 6 key measurement questions are scored between 0 and 1 and form the basis of the Public Safety Awareness Index. For each individual respondent, their scored responses to each of the key measurement questions are added (bound between 0 and 6 or 0 and 5 in some instances 2 ) and divided by the number of relevant sections, which creates an individual value for each respondent bound between 0 and 1. All individual respondent values are then added together, divided by the sample size (total number of respondents) and finally, multiplied by 100. This will result in a Public Safety Awareness Index Score bound between 0-100% where 0% means complete unawareness of electrical safety and 100% mean full awareness of electrical safety related to the 6 core measures. This index score is calculated using the following formulas: Step 1: Add each individual respondent s key measurement questions using the provided response values. B5 + B6 + B7 + B8 + B9 + B10 = Individual respondent s cumulative score Step 2: Individual respondent s cumulative score / # of sections = Respondent Standardized Score Step 3: Summation of all Respondent Standardized Scores / n-size (i.e. total sample size) = Raw Index Score Step 4: Raw Index Score 100 = Index Score (bound between 0-100%) 2 In some cases, a respondents will have no intention of undertaking a project that requires digging. In this case, the index is based on only the five relevant sections of scorecard. This question will be removed from the calculation. Biannual Standardized Scorecard Public Awareness of Electrical Safety Online Questionnaire Page 6

13 Index Score Response Values The 6 key measurements should be scored using the following response values. Likelihood to call before you dig B5. If you were to undertake a household project that required digging such as planting a tree or building a deck how likely are you to call to locate electrical or other underground lines? 01 Definitely 1.00pts 02 Very likely 0.75pts 03 Somewhat likely 0.50pts 04 Not very likely 0.00pts 05 Not at all likely 0.00pts 06 I would not undertake a project that required digging Omitted Biannual Standardized Scorecard Public Awareness of Electrical Safety Online Questionnaire Page 7

14 Impact of touching a power line B6. How dangerous do you believe it is to touch - with your body or any object - an overhead power line? 01 Very dangerous 1.00pts 02 Somewhat dangerous 0.50pts 03 Not very dangerous 0.00pts 04 Not at all dangerous 0.00pts Proximity to overhead power line B7. When undertaking outdoor activities such as, standing on a ladder, cleaning windows or eaves, climbing or trimming trees how closely do you believe you can safely come to an overhead power line with your body or an object? Would you say 01 You can safely touch an overhead power line 0.00pts 02 Less than 1 metre (i.e. less than 3 feet) 0.00pts 03 1 to less than 3 metres (i.e. 3 to less than 10 feet) 0.00pts 04 3 metres to less than 6 metres (i.e. 10 feet to less than 20 feet) 1.00pts 05 You should maintain a distance of 6 metres or more (i.e. 20 feet or more) 0.75pts Danger of tampering with electrical equipment B8. Some electrical utility equipment is located on the ground, such as locked steel cabinets that contain transformers. How dangerous do you believe it is to try to open, remove contents, or touch the equipment inside? Would you say 01 Very dangerous 1.00pts 02 Somewhat dangerous 0.50pts 03 Not very dangerous 0.00pts 04 Not dangerous at all 0.00pts Biannual Standardized Scorecard Public Awareness of Electrical Safety Online Questionnaire Page 8

15 Proximity to downed power line B9. How closely do you believe you can safely come to a downed overhead power line, such as a downed line caused by a storm or accident? Would you say 01 You can safely touch a downed overhead power line 0.00pts 02 Less than 1 metre (i.e. less than 3 feet) 0.00pts 03 1 to less than 5 metres (i.e. 3 to less than 16 feet) 0.00pts 04 5 metres to less than 10 metres (i.e. 16 feet to less than 33 feet) 0.00pts You should maintain a distance of 10 metres or more (i.e. 33 feet or 1.00pts 05 more) Actions taken in vehicle in contact with wires B10. If you were in a vehicle such as a car, bus, or truck and an overhead power line came down on top of it, which of the following options do you believe is generally safer? [READ LIST; ROTATE response codes 1 and 2] 01 Get out quickly and seek help 0.00pts 02 Stay in the vehicle until power has been disconnected from the line 1.00pts Biannual Standardized Scorecard Public Awareness of Electrical Safety Online Questionnaire Page 9

16 Appendix B Biannual Standardized Scorecard Public Awareness of Electricity Safety Telephone Questionnaire November 2015

17 Appendix B Biannual Standardized Scorecard Public Awareness of Electrical Safety Telephone Questionnaire Prepared by: Innovative Research Group, Inc. Vancouver 1055 West Hastings, 3 rd Floor Vancouver BC V6E 2E9 Toronto 56 The Esplanade, Suite 310 Toronto, Ontario M5E 1A

18 Biannual Standardized Scorecard Public Awareness of Electrical Safety Telephone Questionnaire Internal Questionnaire Notes Method: Telephone (Random Digit Dialling) Questionnaire Length: 5 minutes Language: English Sample Frame: General Population within LDC service territory Sample Size: Minimum of n=400 A. INTRODUCTION A1. Are you at least 18 years old and normally a resident of Ontario? 01 Yes 02 No [THANK AND TERMINATE] A2. In what year were you born? If refused: Can you tell me what age category you fall into? 01 Younger than 18 [THANK AND TERMINATE] to to to to to or older A3. What is the postal code of your primary residence? TEXT BOX TO RECORD POSTAL CODE A4. By observation [DO NOT READ] 01 Male 02 Female Biannual Standardized Scorecard Public Awareness of Electrical Safety Telephone Questionnaire Page 1

19 B. ELECTRICAL SAFETY (CORE QUESTIONS) The following questions are about electricity safety. Likelihood to call before you dig B5. If you were to undertake a household project that required digging such as planting a tree or building a deck how likely are you to call to locate electrical or other underground lines? 01 Definitely 1.00pts 02 Very likely 0.75pts 03 Somewhat likely 0.50pts 04 Not very likely 0.00pts 05 Not at all likely 0.00pts 06 I would not undertake a project that required digging Omitted Biannual Standardized Scorecard Public Awareness of Electrical Safety Telephone Questionnaire Page 2

20 Impact of touching a power line B6. How dangerous do you believe it is to touch - with your body or any object - an overhead power line? 01 Very dangerous 1.00pts 02 Somewhat dangerous 0.50pts 03 Not very dangerous 0.00pts 04 Not at all dangerous 0.00pts Biannual Standardized Scorecard Public Awareness of Electrical Safety Telephone Questionnaire Page 3

21 Proximity to overhead power line B7. When undertaking outdoor activities such as, standing on a ladder, cleaning windows or eaves, climbing or trimming trees how closely do you believe you can safely come to an overhead power line with your body or an object? Would you say 01 You can safely touch an overhead power line 0.00pts 02 Less than 1 metre (i.e. less than 3 feet) 0.00pts 03 1 to less than 3 metres (i.e. 3 to less than 10 feet) 0.00pts 04 3 metres to less than 6 metres (i.e. 10 feet to less than 20 feet) 1.00pts 05 You should maintain a distance of 6 metres or more (i.e. 20 feet or more) 0.75pts Biannual Standardized Scorecard Public Awareness of Electrical Safety Telephone Questionnaire Page 4

22 Danger of tampering with electrical equipment B8. Some electrical utility equipment is located on the ground, such as locked steel cabinets that contain transformers. How dangerous do you believe it is to try to open, remove contents, or touch the equipment inside? Would you say 01 Very dangerous 1.00pts 02 Somewhat dangerous 0.50pts 03 Not very dangerous 0.00pts 04 Not dangerous at all 0.00pts Biannual Standardized Scorecard Public Awareness of Electrical Safety Telephone Questionnaire Page 5

23 Proximity to downed power line B9. How closely do you believe you can safely come to a downed overhead power line, such as a downed line caused by a storm or accident? Would you say 01 You can safely touch a downed overhead power line 0.00pts 02 Less than 1 metre (i.e. less than 3 feet) 0.00pts 03 1 to less than 5 metres (i.e. 3 to less than 16 feet) 0.00pts 04 5 metres to less than 10 metres (i.e. 16 feet to less than 33 feet) 0.00pts 05 You should maintain a distance of 10 metres or more (i.e. 33 feet or more) 1.00pts Biannual Standardized Scorecard Public Awareness of Electrical Safety Telephone Questionnaire Page 6

24 Actions taken in vehicle in contact with wires B10. If you were in a vehicle such as a car, bus, or truck and an overhead power line came down on top of it, which of the following options do you believe is generally safer? [READ LIST; ROTATE response codes 1 and 2] 01 Get out quickly and seek help 0.00pts 02 Stay in the vehicle until power has been disconnected from the line 1.00pts Biannual Standardized Scorecard Public Awareness of Electrical Safety Telephone Questionnaire Page 7

25 Demographics B11. Does your job regularly cause you to come close to energized power lines? 01 Yes 02 No 98 Don t know [Ask B12 only if B11 = 01] B12. Do you work in any of the following fields? 01 Transportation 02 General labour 03 Construction or outdoor trades 04 Electrician 05 Other [please specify: ] 98 Don t know [READ]/ Prefer not to say [DNR] B13. How would you describe your primary residence? Would you say 01 A fully-detached home 02 A semi-detached home 03 A townhome or row house 04 An apartment or condo building less than 5 storeys 05 An apartment or condo building 5 storeys or higher 06 A farm 88 Other B14. Does your primary residence receive electricity through overhead wires or underground cables? 01 Overhead wires 02 Underground cables 03 Don t know THANK and END SURVEY Thank you for taking time to answer my questions today/tonight. To learn more about electrical safety in your community, please visit your local electrical utility s web site at Biannual Standardized Scorecard Public Awareness of Electrical Safety Telephone Questionnaire Page 8

26 Appendix C Biannual Standardized Scorecard Public Awareness of Electricity Safety Online Questionnaire November 2015

27 Appendix C Biannual Standardized Scorecard Public Awareness of Electrical Safety Online Questionnaire Prepared by: Innovative Research Group, Inc. Vancouver 1055 West Hastings, 3 rd Floor Vancouver BC V6E 2E9 Toronto 56 The Esplanade, Suite 310 Toronto, Ontario M5E 1A

28 Biannual Standardized Scorecard Public Awareness of Electrical Safety Online Questionnaire Internal Questionnaire Notes Method: Online Questionnaire Length: 5 minutes Language: English Sample Frame: General Population within LDC service territory Sample Size: Minimum of n=400 Thank you for agreeing to participate in this online survey. Please answer all questions to the best of your ability. Please provide an answer to each question in order, and do not read ahead before you continue to the next question. If you are unsure of how to answer or feel you don t know, please use the don t know or equivalent option. However, please use such an option only as a last resort. When answering the questions, please provide us with the response that holds most true for you and is your first impression. Please do not try to respond on behalf of others. The survey takes approximately 5 minutes to complete. Thank you for your time. C. INTRODUCTION A1. Are you at least 18 years old and normally a resident of Ontario? 01 Yes 02 No [THANK AND TERMINATE] A2. In what year were you born? If refused: Can you tell me what age category you fall into? 01 Younger than 18 [THANK AND TERMINATE] to to to to to or older A3. What is the postal code of your primary residence? TEXT BOX TO RECORD POSTAL CODE

29 A4. Please indicate your gender. 01 Male 02 Female D. ELECTRICAL SAFETY (CORE QUESTIONS) The following questions are about electricity safety. Likelihood to call before you dig B5. If you were to undertake a household project that required digging such as planting a tree or building a deck how likely are you to call to locate electrical or other underground lines? 01 Definitely 1.00pts 02 Very likely 0.75pts 03 Somewhat likely 0.50pts 04 Not very likely 0.00pts 05 Not at all likely 0.00pts 06 I would not undertake a project that required digging Omitted Scorecard Methodology and Implementation Guide for Component A - Public Awareness of Electrical Safety Page 2

30 Impact of touching a power line B6. How dangerous do you believe it is to touch - with your body or any object - an overhead power line? 01 Very dangerous 1.00pts 02 Somewhat dangerous 0.50pts 03 Not very dangerous 0.00pts 04 Not at all dangerous 0.00pts Scorecard Methodology and Implementation Guide for Component A - Public Awareness of Electrical Safety Page 3

31 Proximity to overhead power line B7. When undertaking outdoor activities such as, standing on a ladder, cleaning windows or eaves, climbing or trimming trees how closely do you believe you can safely come to an overhead power line with your body or an object? 01 You can safely touch an overhead power line 0.00pts 02 Less than 1 metre (i.e. less than 3 feet) 0.00pts 03 1 to less than 3 metres (i.e. 3 to less than 10 feet) 0.00pts 04 3 metres to less than 6 metres (i.e. 10 feet to less than 20 feet) 1.00pts 05 You should maintain a distance of 6 metres or more (i.e. 20 feet or more) 0.75pts Scorecard Methodology and Implementation Guide for Component A - Public Awareness of Electrical Safety Page 4

32 Danger of tampering with electrical equipment B8. Some electrical utility equipment is located on the ground, such as locked steel cabinets that contain transformers. How dangerous do you believe it is to try to open, remove contents, or touch the equipment inside? 01 Very dangerous 1.00pts 02 Somewhat dangerous 0.50pts 03 Not very dangerous 0.00pts 04 Not dangerous at all 0.00pts Scorecard Methodology and Implementation Guide for Component A - Public Awareness of Electrical Safety Page 5

33 Proximity to downed power line B9. How closely do you believe you can safely come to a downed overhead power line, such as a downed line caused by a storm or accident? 01 You can safely touch a downed overhead power line 0.00pts 02 Less than 1 metre (i.e. less than 3 feet) 0.00pts 03 1 to less than 5 metres (i.e. 3 to less than 16 feet) 0.00pts 04 5 metres to less than 10 metres (i.e. 16 feet to less than 33 feet) 0.00pts 05 You should maintain a distance of 10 metres or more (i.e. 33 feet or more) 1.00pts Scorecard Methodology and Implementation Guide for Component A - Public Awareness of Electrical Safety Page 6

34 Actions taken in vehicle in contact with wires B10. If you were in a vehicle such as a car, bus, or truck and an overhead power line came down on top of it, which of the following options do you believe is generally safer? [READ LIST; ROTATE response codes 1 and 2] 01 Get out quickly and seek help 0.00pts 02 Stay in the vehicle until power has been disconnected from the line 1.00pts Scorecard Methodology and Implementation Guide for Component A - Public Awareness of Electrical Safety Page 7

35 Demographics B11. Does your job regularly cause you to come close to energized power lines? 01 Yes 02 No 98 Don t know [Ask B12 only if B11 = 01] B12. Do you work in any of the following fields? 01 Transportation 02 General labour 03 Construction or outdoor trades 04 Electrician 05 Other [please specify: ] 98 Don t know B13. How would you describe your primary residence? Would you say 01 A fully-detached home 02 A semi-detached home 03 A townhome or row house 04 An apartment or condo building less than 5 storeys 05 An apartment or condo building 5 storeys or higher 06 A farm 88 Other B14. Does your primary residence receive electricity through overhead wires or underground cables? 01 Overhead wires 02 Underground cables 03 Don t know THANK and END SURVEY Thank you for taking time to answer my questions today/tonight. To learn more about electrical safety in your community, please visit your local electrical utility s web site at Scorecard Methodology and Implementation Guide for Component A - Public Awareness of Electrical Safety Page 8