Εγχώρια & Προσωποποιηµένα Παγκοσµίως,, E-Com, E CRM & Social Media

Transcription

1 Εγχώρια & Προσωποποιηµένα Παγκοσµίως,, E-Com, E M-Com, M CRM & Social Media Stavros Menegos, MSc R&D Director sme@entersoft.gr Entersoft S.A.

2 The future belongs to those who prepare for it today. the best way to predict the future is to invent it -Malcolm X

3 What can we do today for today and tomorrow? Where to go? How to go? Defining a Strategy

4 Facts: Trends Surfing the web is going mobile Technology & Mobile devices and applications for the corporation. Commercialization of IT is here Social Media connecting PEOPLE, WEB and MOBILE Increase data size from many channels. Visualization is necessary as to understand OS & Apps are moving towards Web, Mobile and Cloud technologies

5 Let s s do the numbers More than 85% of the world s online population shopped on the Web last year (Nielsen Global Online Survey) The market for online shopping increased by 40% in the last two years (Nielsen Global Online Survey) In 2011, online sales reached well over $226 billion (U.S. Department of Commerce)

6 Share a common vision Provide mobile app Solutions and give customers the competitive edge they need at hand at reasonable cost

7 Entersoft Business Suite

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9 Integrated Solutions

10 Entersoft Business Suite

11 Entersoft Business Suite

12 A device to fit your needs

13 Why Entersoft e-commerce? e Provides a rich functionality by taking advantage of EBS- CRM rich data content, rules and workflows Defines Brand Positioning, Brand Promise & Brand Personality Designs & Builds a Concept that Communicates Values & Tells a Great Story Integrated solution with Entersoft EBS & CRM Supports in a unified and efficient way the organization s Internet strategies

14 Promote your products New Arrivals Offers Just for today Popular Categories or any other!!!!!

15 E-Commerce - Functionalities CPR (Company Presence) B2C (Business to Consumer) B2B (Business to Business) Social Media Web Analytics Search Engine Optimization New arrivals & special offers Related products Image Galleries & Videos NewsLetters RSS feed

16 Case Studies -Entersoft xlcloset Crystal Audio

17 Entersoft CRM Social Media

18 Entersoft CRM Social Media

19 Post from CRM to multiple channels

20 View on Social Media

21 Entersoft CRM Social Media

22 BackOffice Information

23 Why go Mobile? Mobile Platforms hit critical mass Mobile is Global Social Networking accelerating growth of Mobile Time Shifting to Mobile usage Emergence of Virtual Goods Change will accelerate, new players emerging rapidly Mobile advertising Growing pains but huge promise

24 m-commerce: Future global mobile data traffic Source:

25 m-commerce Acts as a channel through which value can be added to e-business processes. Gives enormous opportunities for Businesses to really connect with and understand consumers and for Consumers to have more meaningful relationships with businesses. By 2015, shoppers will spend about $119 billion on goods and services

26 m-commerce - Functionalities Browse & View Products New arrivals, special offers, sales, promotions Comparison shopping Suggestions & alerts Ratings Social media Wish Lists Favorites Order management Store locator Price history logging

27 Entersoft on the Cloud

28 Mobile SFA

29 Mobile SFA

30 Mobile SFA - Questionnaires

31 Mobile SFA

32 MIS Functionality

33 MIS Functionality

34 Mobile CRM

35 Entersoft Integrated solutions Bring your business to online customers Gain your share from mobile devices Organize your market activities & build your social media strategy Increase the effectiveness of your sales Cement the sales relationships with your partners Get real time analytics & manage your business e-commerce m-commerce Entersoft CRM Mobile SFA b-mobile MIS360

36 Entersoft Event Μαϊου :00 20:00 Metropolitan Hotel, Αθήνα

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