National Refugee Resettlement Forum
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1 National Refugee Resettlement Forum Language support a key to settlement success July 2014 immigration.govt.nz
2 ISBN:
3 Foreword Tēnā koutou katoa Immigration New Zealand is pleased to host the 2014 National Refugee Resettlement Forum. Since the last Forum, there has been significant work completed to implement the New Zealand Refugee Resettlement Strategy. This achievement would not have been possible without the commitment and contribution of agencies, organisations and individuals who are part of the Forum. In implementing the Strategy over the last year, changes have been made to the mix of services provided to refugees so that they can become self-sufficient at the earliest opportunity. These changes include improved information pre-arrival for refugees, agencies and settlement providers; a new reception programme and better coordination at the Mangere Refugee Resettlement Centre; and enhanced settlement support for refugees in the community. This year the Forum s theme is Language support a key to settlement success. The Forum s programme provides an opportunity to discuss the Strategy s implementation in the year ahead and to focus on the language support available to support refugee settlement. Prior to learning English, language support is an important tool to enable refugees to access mainstream services and the support they need to settle successfully. I wish to thank all the speakers who are contributing to this important national engagement event and wish you a productive two days of discussion. Nāku noa, nā Nigel Bickle Deputy Chief Executive Immigration New Zealand Ministry of Business, Innovation and Employment 1
4 National Refugee Resettlement Forum Language support a key to settlement success July 2014 Te Papa Tongarewa Museum of New Zealand Oceania Function Space, Level 3 55 Cable Street, Wellington The 2014 National Refugee Resettlement Forum (NRRF) is facilitated by the Ministry of Business, Innovation & Employment (MBIE) on behalf of the government agencies that support refugee resettlement. The purpose of the NRRF is to inform participants about trends and latest developments in policy, research and service delivery of refugee resettlement, both in New Zealand and internationally. A key focus for this year s NRRF will be on the implementation of the New Zealand Refugee Resettlement Strategy and the language support provided to refugees to access mainstream services and settle successfully in resettlement communities. Day 1 Thursday, 10 July 2014 From 8.30am Registration & Coffee am Welcome Nigel Bickle, Deputy Chief Executive, Immigration New Zealand (INZ) Forum overview of the key themes for the two days am Opening address Dame Susan Devoy, Race Relations Commissioner, New Zealand Human Rights Commission Introduced by Nigel Bickle, Deputy Chief Executive, INZ Thanked by Shane La ulu, Central Humanitarian Services Manager, New Zealand Red Cross 2
5 am UNHCR Overview of Current World Refugee Resettlement am Morning Tea Thomas Albrecht, Regional Representative, UNHCR Regional Office for Australia, New Zealand, Papua New Guinea and the Pacific Introduced by Andrew Lockhart, National Manager, Refugee and Protection, INZ Thanked by Abann Yor, Chairperson, Auckland Refugee Community Coalition am New Zealand Refugee Resettlement Strategy (NZRRS) Andrew Lockhart, National Manager, Refugee and Protection, INZ update on the Strategy s implementation and the Mangere Refugee Resettlement Centre rebuild pm Settling Refugees in the Community New Zealand Red Cross pm Strengthening Refugee Voices (SRV s) supporting successful refugee settlement in the community with New Zealand Red Cross Ismail Gamadid, President, Waikato Refugee Forum pm Lunch pm Questions and Answers from the morning sessions Panel: Andrew Lockhart, National Manager, Refugee and Protection, INZ (Panel Chair), New Zealand Red Cross, Ismail Gamadid, President, Waikato Refugee Forum Facilitated by Jenny Magee pm SRV s and a model for resolving strategic, national and local settlement issues Ahmed Tani, Chair, Canterbury Refugee Council pm Engaging with refugee communities on strategic, national and local settlement issues Agency presentations: Work & Income, Housing New Zealand, Ministry of Education, Ministry of Health pm Questions and Answers from the afternoon sessions pm Afternoon Tea 3
6 pm Refugee Quota Programme update Rachel Demas, Immigration Manager, Refugee Quota Branch, INZ pm Refugee Family Support Category update Antoinette Tanguay, Refugee and Protection, INZ Lisa Gould, Branch Manager, Immigration Profile Branch, INZ pm Closing Thoughts Netra Kafley, Chair, Nelson Refugee Forum pm Networking event All attendees are invited to participate in this networking opportunity held at Oceania Function Space at Te Papa Tongarewa Day 2 Friday, 11 July am Opening Remarks Chuda Ghimirey, Deputy Chair, Manawatu Refugee Voice am Perspectives on language support Jody McBrien Ph.D. Ian Axford Fellow in Public Policy Introduced and thanked by Judi Altinkaya, National Manager Settlement Unit, INZ am New Zealand Refugee Resettlement Strategy and the English language measures Paul Merwood, Principal Analyst, Research, Evaluation & Analysis, MBIE am Mapping ESOL needs and provision Ministry of Education am Morning Tea am Questions and Answers from the morning sessions pm Language support for access to mainstream services Presentations: Citizens Advice Bureau - Language Link, Office of Ethnic Affairs Language Line, Interpreting New Zealand Presentations: Work & Income, Housing New Zealand, Ministry of Education, Ministry of Health pm Lunch 4
7 pm Workshop on language support Barriers and Opportunities pm Break Facilitated group discussions on the NZRRS outcome areas: Housing, Health and Wellbeing, Education, Self-sufficiency, Participation Facilitated by Jenny Magee pm Workshop Groups report back Facilitated by Jenny Magee pm Closing Thoughts Thomas Banda, General Manager, ChangeMakers Refugee Forum Delegates thanked and Forum closed by Jenny Magee 5
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