Selling with Cooper Adams

Transcription

1 Selling with Cooper Adams

2 Hello, and welcome to Cooper Adams. Something happens when your name is above the door. Your work takes on a new gravity, knowing that your personal reputation is so indelibly linked to how your company performs. As good as our word It s this dedication to the job that you get from Cooper Adams. Not some manager parachuted in from another branch; but the owner of this company personally handling or overseeing every part of every property sale or letting. From the first valuation, to the marketing of your property, and right through the final completion, you can be sure that every stage has the attention it deserves. I also take great pride in the people we have here. All highly skilled people with many years experience and knowledge behind them, working hard to ensure your property sale or letting goes better and more smoothly than perhaps you ve come to expect from our industry in recent years. What s more, we re completely focused on East Preston, Rustington and Angmering, and have been since we started in Without doubt, no other local agent has a more detailed and in-depth knowledge of the property market here than we do. So please read on, and see more about the services we offer and how we carry them out, and if and when you re ready to take matters further, please get in touch. You ll find you and your sale or letting will be treated just how you d like. You have my word. Yours sincerely Shaun Adams MNAEA Managing director and owner Cooper Adams

3 Award winning In 2012 we were awarded the 4th best agent in the south-east, and the only agent in the area listed in the prestigious ESTAs, the Oscars of the estate agency world! One of our central beliefs is that we should be judged on our results, not just what we say we ll do! That s why we measure how well we re performing on the two things that are the most important to sellers: how much and how quickly? Higher values Higher speed We achieve 8,000 more! On On average we achieve 99% of the asking price, which compared to our competitors, means we d achieve up to 8,000 more for the average property in East Preston, valued at 383,557* (*Source: property websites & land registry data The data covers the transactions recieved at Land Registry during Crown copyright). We sell faster! On On average we get an offer in 29 days compared to the UK average of 65 days. Of course, this means you get to move more quickly! (source: our offers in 2014 & rightmove.co.uk). Average asking price in East Preston 383,557 99% 97% 97% Photograph taken in South Strand, East Preston 93%

4 Selling someone s biggest asset is a serious business. Only by taking the job with the importance it deserves, can you be sure of getting the service you d expect. Every viewing, expertly accompanied Evenings & weekends no problem The service you deserve When some agents send ill-informed juniors to accompany viewings, we ll only send an experienced professional, who s able to answer questions, counter any objections and give you proper, constructive feedback the next day. What s more, we make sure we all visit your property before marketing, so we can talk knowledgeably about it to potential buyers, and answer every question. We just can t understand why all agents don t do these things Frank feedback When gathering feedback from potential buyers, some agents will be happy with the answer of it s not for us. We, on the other hand, make sure we dig as deep as we can, to find out what people really think giving us the opportunity to counter any misconceptions on your behalf. Frankly, it s what good agents should do! We make sure all our team visit your property before marketing commences. Of course some buyers aren t able to view properties during working hours, especially those from London on a weekend propertyhunting trip. That s why we re happy to say we can accommodate viewings on Saturdays, and in the evenings and on Sundays by arrangement, giving people the flexibility they need to make the right decisions. Regular, prompt contact Once you instruct us, we ll be in regular contact with you, and we aim to give you constructive feedback within 24 hours of every viewing. And if you ever have to leave a message, we ll make sure we call you back within two hours. It doesn t stop at the offer Once you receive an offer, we don t stop there. Not only do we help you with the mountain of legal paperwork, we take on the tough job of chasing and cajoling any buyers, sellers, solicitors, mortgage brokers as necessary to make very sure your property sale completes and on time. Until that point arrives, we ll update you weekly so you know things are in-hand. Photograph taken in East Drive, Ham Manor, Angmering I remember one day, back in 2009, when one of our vendors was due to exchange but couldn t because of problem with the building regs. And we couldn t sort it out because the owner was abroad. So we met the Council s Building Control Officer at the property, and found out that it needed more insulation. We bought the insulation, had it installed, took photos, ed them to the Council, got the regs signed and hand-delivered them to the solicitor. All in one day! If that s not going the extra mile, I don t know what is! Shaun Adams

5 Making your property look its best in print and online is crucial to securing that buyer. At Cooper Adams, we do more than anyone else around here. Video views Video is becoming a more popular medium for viewing property, and this is certainly something we can arrange for your property if you wish. Planning for success Your property at its best Fantastic photography If you ve been house-hunting, you ll know that photos are really important. We make sure we take the time to take the shots that will make your property stand out in property listings, and look really good in print and online. If necessary, we ll come back another time to make sure as much as possible is shot in sunshine. (And if the weather misbehaves, we can even add sunshine and blue sky to the photo!). Amazing aerials We can even arrange an aerial photo for your property crucial for certain properties that demand to be seen with fields or the sea in the background. Above: Tamarisk Way, Willowhayne, East Preston. Right, top to bottom: Seascapes, Angmering on Sea, South Strand, East Preston Apartment in Coast, Harsfold Road, Rustington Golden Acre, Angmering on Sea, East Preston. The only way to truly understand the flow, size and shape of a property is with a floorplan. Alongside our great photography, it gives buyers get a true feel for your property especially families who can see how their lives will fit in to that space. Great looking details Buyers love our terrific magazine-style property details, which bring your property to life, and give people a real feel for living there. Only once you re 100% happy with the details do we actually start to make your property public. Open days open doors Sometimes it can be beneficial to kick-start your marketing with an open day in which we book people to view your property all on one day, saving you unnecessary tidying, and even getting a bit of buyer competition going! Home staging When you ve lived in a property for years, it s sometimes hard to see what a buyer might see. That s where our home-staging comes in in which we can help you declutter, modernise and generally give it some wow for modern buyers! It doesn t just work on TV, it works in real life too! Ask us and we can explain more. Right, top to bottom: Golden Acre, Angmering on Sea, East Preston East Drive, Ham Manor, Angmering. To all at Cooper Adams WOW - what - a - team We would like to thank you for selling our house in a very difficult market. Your courtesy, advice, excellent service and photography that did not exaggerate, but showed our property to its best. We recommended you to a friend who was having a very difficult time selling her house. Which is now under offer after only a few weeks achieving a higher price than she anticipated. Which shows Cooper Adams ability to match the right people to the right homes. We have no hesitation in recommending Cooper-Adams. You re simply the best. Better than the rest. Once again thank you all. Mr & Mrs W P Rustington

6 Nobody does more than we do to find the right buyer for your property, whether they re from across the road, or across the world. We ll market your property, complete with photos, descriptions and floorplans, on all the most popular property websites as well as our own. It s all about the internet London calling Where our buyers come from Marketing around the world These days having a good internet presence is crucial whether attracting buyers from around the world or just around the corner! This is why we ll market your property, complete with photos, descriptions and floorplans, on all the most popular property websites as well as our own. Ready, aim fire! As soon as you instruct us, we ll fire out your property s details by , text and post to our database of around 1000 potential buyers. Then we ll follow it all up with phone calls to those we know to be really keen, and start to book in the viewings. In the old days, it was often useful to have an agent with a string of offices to promote your property. But in this internet age people rarely go into their local estate agents to find out what is for sale in another town. These days, people use the internet of course. So having your property promoted in a chain of branches isn t nearly as useful as having it well promoted on the main property websites which is exactly what we do, giving your property just as much coverage as a chain agent. However, to make sure we ve got all bases covered, we re also part of the Move with Us network, whose 1,350 member offices, and 60 in London, are able to refer their buyers to us whether they re in Chichester, Bath, London or anywhere in the UK.

7 Despite everything we do to market your property far and wide, we never forget to promote it locally too. Well-known windows Despite the power of the internet, people do still like to window shop, and potential buyers, especially property investors, like to come into the office to discuss new properties coming on to the market. You ll have seen our prominent office, right in the heart of East Preston great for Sunday strollers browsing properties! and around the corner Prominent in the paper Newspapers are still a good source of enquiries, so we ll also advertise your property in the local papers. We can also organise advertising in publications like etc magazine Sussex Life or Country Life, which can be a good source of enquiries for certain types of property. Sales and lettings working together Our sales and lettings teams work alongside each other to support our clients total needs. For example, vendors sometimes consider letting their home for a while to enable them to move into a newly purchased home immediately; and buyers looking for investment property often come to us for advice on a property s rental prospects. Buyers looking for investment property often come to us for advice on a property s rental prospects. A local entrepreneur, who also had his own estate agency out elsewhere, needed to sell his home quickly to buy another before someone else did but still get the best price. After trying to sell via websites (to no avail!) he came to us. We prepared a set of our famous magazine-style particulars, and it hit the internet the next morning. A buyer from Surrey spotted it late that night, and viewed it the next day. After negotiation she paid the full asking price, and we chased the sale through weekly then daily, contracts exchanged and all concerned were over the moon. Shaun Adams

8 When you ask us to market your property, here s what you can expect from us as a minimum. Local, experienced and ready to help 1 Shaun Adams will personally oversee your transaction to make sure you re nothing less than delighted. Our words, our promises Someone friendly, experienced and knowledgeable will be your point of contact at all times. We ll present your property better than any other local agent, including beautiful photos and a floorplan. All our staff will visit your property to thoroughly familiarise themselves with it. We ll market your property to our database, and on five big property websites within a business day of your approval of the details and in the local papers. Only experienced staff, never an uninformed junior, will accompany buyers. We can carry out viewings till 8pm on Thursdays, and often other nights too. We ll call frequently with honest and useful feedback on progress, and advice We ll return any missed calls within two hours. We ll only ever offer advice that s in your best interests. We ll never blag or bluff if we don t know, we ll say so, find out and report back. We won t lose interest after an agreed offer, in fact we ll keep chasing progress right up to completion, and update you at least weekly. We ll call frequently with honest and useful feedback on progress, and advice. Shaun Adams Managing Director Born in Rustington and still living locally, Shaun certainly knows the local area well. And having been an estate agent for over 25 years, 11 of which running Cooper Adams, it s hard to think of anyone who knows the East Preston area property market better. What do I enjoy? Well, genuinely knowing that a client is pleased when I ve gone the extra mile. Like the time I learnt how to use a 3D-visualisation software to help a buyer understand what built-in bedroom furniture would look like. It paid off they bought the house! Pauline Heberlein Property Consultant Multi-tasker Pauline, who studied Advanced Letting Law, has handled sales and lettings at Cooper Adams for 5 years. Pauline has lived in East Preston, Rustington and Angmering for all her life, and knows the area very well. Joel Kingsbury Property Consultant Joel lives in East Preston and has worked in the property industry for over 28 years. Branch manager at one of Worthing s longest running estate agency firms, he understands what s required to meet client expectations and enjoys working to meet and exceed them. Nicola Adams Accounts and administration Every office needs a Nicola! She runs the office in the background making sure all the accounts and back office systems are completely up to date. Nicola coordinates our monthly market report, does property inventories, prepares sales details, sales progression, viewings feedback as well as checking all the systems are running at 100%. I learnt how to use a 3D-visualisation software to help a buyer understand what built-in bedroom furniture would look like.

9 Please do get in touch Where to find us Cooper Adams Estate Agents, 35 Sea Road, East Preston, West Sussex, BN16 1JN If you have any questions about our approach, or would like a free valuation of your property for sale or rent, please do get in touch, or even if you re just mulling things over we ll be pleased to help however we can. WWW property@cooper-adams.com cooper-adams.com When we re open Monday to Friday: Saturday: Sunday and late nights: 9am 6pm (or later by arrangement) 9am 3pm by arrangement Regulated for your reassurance We re members of all the trade bodies you d expect, whose strict codes of conduct we follow. Cooper Adams were the first local estate agent to be licensed by the NAEA. 11/13 Written and designed by All property photography by Shaun Adams (excluding Palace of Westminster). Cooper Adams is a trading name of Cooper Adams Estates Limited, Registered in England No Registered Office: Bishopstone, 36 Crescent Road, Worthing, West Sussex BN11 1RL. VAT Number