BIG DATA ANALYTICS: What we will cover today. State of Big Data OPENING THE DOOR FOR NEW HR INSIGHTS

Transcription

1 BIG DATA ANALYTICS: OPENING THE DOOR FOR NEW HR INSIGHTS What we will cover today State of Big Data State of Big Data in HR Elements to Consider Decision Making The new Data Scientist Culture New Opportunities 2 State of Big Data 2/3 of companies responding have a big data application in production. Spending is up and expected to increase dramatically. All is good in the world of big data. source: Big Data Executive Survey New Vantage Partners Business Driver Insight and Learning Speed / Faster Decisions Agility and Flexibility Cost Savings and Efficiency Who drives Big Data Sales, Mktg & CRM Risk, Regulatory, Compliance R&D, New Products IT & Operations Finance, HR & Admin 3 1

2 State of Big Data in HR Where is the CHRO?!?? 4 How are decisions being made? 5 6 2

3 7 8 Evolution of Analytics 1950s: Time and Motion Studies 1990s: Business Process Re-engineering Today: Workforce analytics 9 3

4 Warning: Know where you are! (Before implementing Big Data Applications with HR Data) Negative Disjointed Closed Mistrustful Secretive Lone efforts Removed 10 Warning: Know where you are! (Before implementing Big Data Applications with HR Data) Negative Positive Disjointed Closed Mistrustful Secretive Lone efforts Removed Leadership Open Trusting Communicative Collaborative Engaged 11 Warning: Know where you are! (Before implementing Big Data Applications with HR Data) Negative Positive Disjointed Closed Mistrustful Secretive Lone efforts Removed Leadership Open Trusting Communicative Collaborative Engaged Introduction Of Big Data 12 4

5 Warning: Know where you are! (Before implementing Big Data Applications with HR Data) Negative Positive Disjointed Closed Mistrustful Secretive Lone efforts Removed Leadership Open Trusting Communicative Collaborative Engaged Seen as a weapon to control and punish BIG BROTHER Introduction Of Big Data 13 Warning: Know where you are! (Before implementing Big Data Applications with HR Data) Negative Positive Disjointed Closed Mistrustful Secretive Lone efforts Removed Leadership Open Trusting Communicative Collaborative Engaged Seen as a weapon to control and punish BIG BROTHER Introduction Of Big Data Tool to improve Effectiveness and boost productivity 14 Beyond the Box Measure Collaboration?!?! with Big DATA?!?!? 15 5

6 What Could we do if we Could Measure Collaborative Performance? Part I Establish actual impact of Change/Transformation Initiatives Optimize Team Membership/Composition Seat people where they (and with) should be Even Mobile workers when they do come in Track impact of efforts to: - bring down silos - improve sales and project team performance - shift to remote and mobile work 16 What Could we do if we Could Measure Collaborative Performance? Part II Develop IT Tool Roadmaps with a much greater level of confidence And assure proper information governance is in place Set a benchmark against which change/progress can be measured Hire, train and develop people appropriately Benchmark individuals, teams and organization against others 17 Collaborative Culture The Two Sides of the Coin Openness and Sharing What is it that I know, and what can I do to make sure others are aware of this when it is of significance? 18 6

7 Collaborative Culture The Two Sides of the Coin Openness and Sharing What is it that I know, and what can I do to make sure others are aware of this when it is of significance? Search How Curious are we? How much value do we attach to the experience, expertise and knowledge of others? 19 Collaborative Culture The Two Sides of the Coin Openness and Sharing What is it that I know, and what can I do to make sure others are aware of this when it is of significance? Search How Curious are we? How much value do we attach to the experience, expertise and knowledge of others? What has the corporation put in place to facilitate this? 20 Collaborative Culture The Two Sides of the Coin Openness and Sharing What is it that I know, and what can I do to make sure others are aware of this when it is of significance? Search How Curious are we? How much value do we attach to the experience, expertise and knowledge of others? What has the corporation put in place to facilitate this? This is where social/community platforms can play a HUGE role!!! 21 7

8 Where does Big Data figure into this picture? Information flow: Who puts how much information into the repository? Who takes it out? reads it? Teammate? someone on another team? another department? or the other side of the world? Communications: Initiator or participant One-on-one or groups Within team? Or beyond MetaData: Each application maintains an activity log Who did what, when and who else was involved? 22 Factors driving us all toward increased tool usage Distance Including the magical 150 feet TOOLS 23 Factors driving us all toward increased tool usage Distance Including the magical 150 feet Amount of Information Available TOOLS 24 8

9 Factors driving us all toward increased tool usage Distance Including the magical 150 feet Amount of Information Available Remote Workers & Virtual Teams TOOLS 25 How it works Suite of Collaboration Tools (meta-data) Repositories/Content Mgmt & Unified Com. Knowledge & Project Mgmt Web-conf & telepresence Bus. Process and workflow EIM, ERP & Enterprise search E2.0 Soc. Media & communities CRM & Tribal Knowledge Apps 26 How it works Suite of Collaboration Tools (meta-data) Repositories/Content Mgmt & Unified Com. Knowledge & Project Mgmt Web-conf & telepresence Bus. Process and workflow EIM, ERP & Enterprise search E2.0 Soc. Media & communities CRM & Tribal Knowledge Apps DATA BASE 27 9

10 How it works Suite of Collaboration Tools (meta-data) Repositories/Content Mgmt & Unified Com. Knowledge & Project Mgmt Web-conf & telepresence Bus. Process and workflow EIM, ERP & Enterprise search E2.0 Soc. Media & communities CRM & Tribal Knowledge Apps DATA BASE Big Data Analytics Engine 28 How it works Suite of Collaboration Tools (meta-data) Repositories/Content Mgmt & Unified Com. Knowledge & Project Mgmt Web-conf & telepresence Bus. Process and workflow EIM, ERP & Enterprise search E2.0 Soc. Media & communities CRM & Tribal Knowledge Apps Output Collaborator Types Organizational Benchmarking Team Dashboards and Networks Individual Scorecard Tool Effectiveness Dashboard Performance Predictor DATA BASE Big Data Analytics Engine 29 Joint HRPA Research Project 10 datasets from organizations In return for contributing Datasets companies receive full assessments Cisco is a project sponsor and one of data contributors White Paper to be published in April

11 Some thoughts to keep in mind Big Data Think beyond the box Bring in different stakeholders Develop Hypotheses Test.and test again In the beginning do not Overcomplicate Use multiple data sources It is NOT about the Technology Collaboration Collaboration universal agreement Integrate Collaboration into culture Leader must lead by example Encourage the collective effort Ensure information governance Train and train again It is NOT about the Technology 31 11