Water Utility Strategic Planning From Concept to Implementation
|
|
- Megan Murphy
- 8 years ago
- Views:
Transcription
1 Water Utility Strategic Planning From Concept to Implementation May 7, 2009 HDR Engineering, Inc.
2 Presentation Overview Why Bother? Topics Administration, Customer Service, and Intradepartmental Master Planning, Modeling, and Regulatory Compliance Operations, Maintenance, and Asset Management Financial Policies, Procedures, Reporting, and Rate Making Mission Statement & Core Values
3 What will the future be for your Water Utility? Utilities of the future will likely do three things really well: Operationally efficient Engaged in the community Integrate water management, sustainability, and public policy decisions To leverage regional opportunities, relationships, and economies of scale.
4 The 10 Qualities from Effective Utility Management - A Primer for Water and Wastewater Utilities, June Produces its product (potable water, treated effluent, etc.) in full compliance with any regulatory and reliability requirements. 2. Provides reliable, responsive, and affordable services. 3. Strives to recruit and retain competent, motivated, adaptive and safe employees and leaders. 4. Ensures all facets of utility operations are optimized. 5. Should be financially viable.
5 The 10 Qualities from Effective Utility Management - A Primer for Water and Wastewater Utilities, June Should have stable infrastructure and know the condition of all assets. 7. Is operationally resilient with a collaborative and proactive work environment. 8. Is conscious of the effects and impacts its decisions have on the community. 9. Ensures the water provided is consistent with current and future customer needs. 10.Should gain and maintain stakeholder understanding and support.
6 Strategic Business Plan Model Community Vision Utility Mission Utility Policies CIP O&M Asset Management Regulatory Agencies & Requirements Comprehensive Plans Rate Design Institutional Agreements Regulatory Compliance
7 Strategic Planning Hierarchy Mission Critical Success Factors Objectives Management & Operations Strategic Initiatives Performance Measures
8 Strategic Business Plan Model The City of Today is committed to enhancing the quality of life in partnership with the citizens, employees, visitors, and business community and creating an atmosphere that respects all. The Mission of Utility Services is to provide vital services to the community by delivering a high-quality, uninterrupted supply of water and efficiently managing waste materials. Regulatory Agencies & Requirements Utility Policies The mission of the Water Division is to protect public health by ensuring an uninterrupted supply that meets or exceeds State Department of Health water quality standards. Comprehensive Plans CIP O&M Asset Management Rate Design Institutional Agreements Regulatory Compliance
9 Comparison of Mission Statements Statements City Core Values Workforce Quality of Life Economy Utilities Efficiency Water Provide Service
10 Strategic, Facility, and Financial Plan Process Planning & Policies Master Planning & Modeling Asset Management Financial Master Plan Reviews and Updates Planning Criteria Land Use Plan Policies and Critical Success Factors Regulatory Compliance System Analysis CIP and O&M GASB 34 Inventory & Database Annual Renewal & Replacement Rates (Rates, Fees, Capacity Charges) Financing Strategy and Policies Customer Service Scheduled Reviews for: Strategic Plan and Performance Facility & Financial Master Plans User Rates and Charges
11 Planning & Policies: Critical Management Tool Roadmap Framework Documentation Message Provides management with clear direction Provides consistent & logical financial / rate decisions Provides future Boards with basis for reasoning behind past decisions Provides customers information to understand Board s s philosophy Provides strong message to outside financial community
12 Integrated Master Planning Modeling & Mapping System Standards Existing System Analysis Planning Criteria & Policies Master Plan Financial Strategy & Rates Capital Improvement Program Operation and Maintenance Asset Management Source Protection Source Analysis & Water Rights Conservation & Reuse Water Quality & Treatment
13 Asset Management Financial Planning/Budgeting Identify & Prioritize Projects IT to Support Programs Inspection & Condition Assessment Develop & Implement Decision Process Forecast Asset Replacement Needs Update Asset Databases & Identify Gaps
14 Financial Master Planning Planning and Policies: Sets the foundation for prudent fiscal management / rate setting Revenue Requirements: Utility revenues compared to expenses, determines overall level of rate adjustment Cost of Service: Equitably allocates revenue requirements to customer classes Rates: Design rate structure to collect targeted (required) revenues
15 Keys to Success Plan Early Plan Often Integrated Process is the Most Effective Planning Policies & Master Plans Time to Full Implementation (1-2 2 Years) Scheduled Reviews & Updates
16 Administration, Customer Service, and Intradepartmental Organizational Structure Public & Customer Communication Customer Service Objectives Critical Success Factors Interdepartmental/Interutility Communication & Reporting Integration with Land Use Policies & Standards Project & Activity Prioritization Elected Officials & Public
17 Master Planning, Modeling, and Regulatory Compliance Establishing Policies & Planning Criteria Determine Regulatory Compliance Analyze Resource & Treatment Collect & Evaluate Data Develop Overall Treatment/Supply/Delivery Strategy Develop CIP & Financing Strategy Model System Infrastructure/Operations Programs Determine Piping/Pumping/Storage Improvements Prepare Master Plans
18 Develop Asset Management Decision Processes Asset History (Maintenance, Failures, etc..) Maintenance Type & Frequency Inspection / Condition Data Cost / Consequences of Failure Decision Process Repair Rehabilitate Replace
19 Budget and Fiscal Policies Financial Reporting / Management Budget Revenue Capital Improvement Debt Reserve Rate Setting Capacity & Connection Fee
20 Financial and Rate Making Key Policy Drivers Enterprise Fund Accounting Capital Improvement Plan Renewal & Replacement Reserves Capacity & Connection Fees Separate Utility Type Accounts System Specific Capacity Charges Sub-Accounts for Grants/Loans 20-year Forecast with 5-year 5 Updates Growth Pays for Growth Preferred Financing Strategy Debt Service Coverage Covenants Annual Depreciation Target Tied to Asset Management Funded by Rates Operating = X days of O&M Emergency = Interim Cash Flow Debt Service = Bond Covenants Rate Stabilization CIP Project Use Only; Not O&M Offset to CIP & Debt Service Payments Annual Adjustments Using ENR Index
21 Financial Plan Process Capital Financing & Revenue Requirements Cost-of-Service Analysis & Rate Structure Design 1) DEFINE POLICY DRIVERS 4) ALLOCATE REV REQUIREMENT TO FUNCTIONS CAPITAL NEEDS CONNECTION CHARGES 2) DEVELOP CAPITAL FINANCING PLAN DEBT PROCEEDS OTHER SOURCES CUSTOMER COMMODITY CAPACITY FIRE FLOW EXTRA DEBT SERVICE RATE FUNDING 5) ALLOCATE FUNCTIONAL COSTS TO CUSTOMER CLASSES ECONOMIC & FINANCIAL ASSUMPTIONS DATA & CUSTOMER STATS 3) DEVELOP RATE REVENUE REQUIREMENTS OPERATING BUDGET NON-RATE REVENUES RESIDENTIAL COMMERCIAL 6) DESIGN RATE STRUCTURE OTHER
22 Project Outcomes 3 Key Observations Does what you have work well? Does what you have need some tweaks? Is there something missing that you should have? Strategic Plan Report Strategic Initiatives
23 City of Today Strategic Initiatives INITIATIVE #X: TITLE OF INITIATIVE To create.. PERFORMANCE MEASURES VITAL FACTOR X-X: Name of vital factor supporting initiative Outcome Actual Measurement Benchmark Performance Goal Goal Attainment Period Department Ownership Project: Ownership Priority Estimated Budget Known Funding Amount Known Funding Source FY 2008/09 Milestones July - October 2008 Comments:. November 2008 December 2008 January 2009 March 2009 July 2009
24 Mission Statements & Core Values City Utility Services Water Division Mission Statements The City of Today is committed to enhancing the quality of life in partnership with the citizens, employees, visitors, and business community and creating an atmosphere that respects all. The Mission of Utility Services is to provide vital services to the community by delivering a high-quality, uninterrupted supply of water and efficiently managing waste materials. The Mission of the Water Division is to protect public health by ensuring an uninterrupted supply that meets or exceeds State Department of Health water quality standards. Critical Success Factors / Core Values
25 Strategic Initiative # 1: Combine and Cross-Train Water and Wastewater Operations Field Crew FY 2008 Independent Water and Wastewater Utilities with separate operations crews FY 20XX Cross trained staff and support between utilities will increase reliability and economy of scale for cost savings
26 Strategic Initiative # 2: Develop CIP Prioritization Procedure FY 2008 CIP dictated by budget and response to emergency situations FY 20XX Clear procedures to prioritize CIP projects will efficiently utilize limited funding resources
27 Example CIP Scoring Scenario Category Rankings Protection of Prior 0 Meets standards 2 Doesn t meet 3 critical Investment/Reliability Regulatory/Mandated 0 Meets regulations 2 Doesn t meet anticipated 3 Doesn t meet current regulations regulations Growth/Expansion 0 Meets current & future 2 Doesn t meet future needs 3 Doesn t meet current customer needs Water Quality (nonregulatory) 0 Will not affect water quality 1 Will improve water quality <20% 3 Will improve water quality >20% Meet Customer Service Expectations customers 0 Expectations met 1 Service improved 2 Unable to meet Cost control 0 No cost savings 1 Cost reduced by 1 time opportunity 2 Future cost savings or 1-time Public Health & Safety 0 No health & safety Environmental Stewardship & Sustainability (Time Limited) benefit 0 No environmental impact 0 No partnering opportunities 1 Limited enhancement 2 Moderate enhancement 2 increased cost or lost partnering if wanted customers 3 Unable to meet service critical connection 3 Payback < 2 years or loan and grant financing 3 Increase health & safety 3 Benefits mitigation or sustainability 3 Irrevocably lost opportunity if don t proceed
Strategic Plan. Valid as of January 1, 2015
Strategic Plan Valid as of January 1, 2015 SBP 00001(01/2015) 2015 City of Colorado Springs on behalf of Colorado Springs Page 1 of 14 INTRODUCTION Integrated and long-term strategic, operational and financial
More informationEl Paso Water Utilities 5-Year Strategic Plan 2014-15
El Paso Water Utilities 5-Year Strategic Plan 2014-15 December 2013 Mission To provide our customers a sustainable water supply and the highest quality water services at a reasonable cost with excellent
More informationCity of Fresno Department of Public Utilities. Strategic Business Plan 2014-2016
City of Fresno Department of Public Utilities Strategic Business Plan 2014-2016 Introduction The Department of Public Utilities (DPU) developed its first Strategic Business Plan (SBP) in 2003 as a way
More informationCOMPREHENSIVE ASSET MANAGEMENT STRATEGY
COMPREHENSIVE ASSET MANAGEMENT STRATEGY APPROVED BY SENIOR MANAGEMENT COMMITTEE ON AUGUST 23, 2012 (TO BE FINALIZED AFTER APPROVAL OF CAM POLICY BY COUNCIL) August 2012 Contents CONTENTS EXECUTIVE SUMMARY
More informationASSET MANAGEMENT. a best practices checklist WHAT IS ASSET MANAGEMENT? HERE IS WHAT YOU WILL LEARN:
ASSET MANAGEMENT a best practices checklist WHAT IS ASSET MANAGEMENT? The Institute of Asset Management defines asset management as the coordinated activity of an organization to realize value from assets.
More informationThe Incentives to Issue Municipal Debt Override the Sound Principles of Infrastructure Management.
From: Greg Baird Sent: Tuesday, March 22, 2011 6:25 AM To: Muni Field Hearings Subject: SEC feedback on Munis: The incentives to issue municipal debt override the sound principles of infrastructure management
More informationAsset Management: A Best Practice
Asset Management: A Best Practice Purpose Introduction This guide will help you understand: The definition of Asset Management. Why asset management is important to your utility. The best practices in
More informationIntegrated Quality and Safety Framework
Integrated Quality and Safety Framework Updated: Dec 2015 Developed by: Patient Experience and Quality Improvement Department Page 2 of 12 Contents Introduction 4 Background 4 Glossary of Key Terms 4 Purpose
More informationREPORT ON FINANCIAL PLAN, COST OF SERVICE AND RATES WATER AND SEWER OPERATING FUND
REPORT ON FINANCIAL PLAN, COST OF SERVICE AND RATES WATER AND SEWER OPERATING FUND Harford County, Maryland APRIL 2016 Black & Veatch Holding Company 2011. All rights reserved. Harford County Report on
More informationCity of Sacramento, California Department of Utilities. March 2011
Department of Utilities Utility Rate Study March 2011 March, 2011 page i TABLE OF CONTENTS EXECUTIVE SUMMARY... 3 SECTION I: INTRODUCTION... 13 SECTION II: FINANCIAL POLICIES... 15 A. Defining Revenue
More information2015-2018 STRATEGIC PRIORITIES
STRATEGIC PRIORITIES 2015-2018 Strategic Priorities Economic Growth and Prosperity Infrastructure Sustainability Financial Stability Convenient, Accessible, and Sustainable Transportation 2015-2018 Strategic
More informationBilly Cobb, Jr. Columbus Water Works October 23, 2015
Billy Cobb, Jr. Columbus Water Works October 23, 2015 Agenda 1. A Little About CWW 2. Sustainability 3. The Importance of Planning 4. CWW Planning 5. CWW Planning Implementation Columbus Water Works Provides
More informationCity of Toronto STRATEGIC ACTIONS 2013-2018
City of Toronto STRATEGIC ACTIONS 2013-2018 Contents Message from the City Manager 2 Council s Strategic Plan 3 Developing Strategic Actions 6 Strategic Actions 2013-2018 7 City Building 8 Economic Vitality
More informationCounty of Fairfax, Virginia
County of Fairfax, Virginia To protect and enrich the quality of life for the people, neighborhoods and diverse communities of Fairfax County Honorable Board of Supervisors February 26, 2007 County of
More informationLONDON CORPORATE ASSET MANAGEMENT PLAN 2014
LONDON CORPORATE ASSET MANAGEMENT PLAN 2014 ACKNOWLEDGEMENT Acknowledgement The Corporate Asset Management office would like to acknowledge the efforts of the staff of the individual City of London Service
More informationUtility Management Overview. Water & Wastewater Utility Operation and Management for Tribes
Utility Management Overview Water & Wastewater Utility Operation and Management for Tribes Utility Management Overview What is the role of utility management? Importance of having a certified operator
More informationPart 1 Revenue Requirements and Cost of Service
GFOAT 2014 Spring Institute / April 14, 2014 When in Drought! Utility Rate Making Part 1 Revenue Requirements and Cost of Service Presenters Chris Ekrut, MPA, CAPM Matthew Garrett, MBA, CGFO Copyright
More informationwww.pwc.com Business Resiliency Business Continuity Management - January 14, 2014
www.pwc.com Business Resiliency Business Continuity Management - January 14, 2014 Agenda Key Definitions Risks Business Continuity Management Program BCM Capability Assessment Process BCM Value Proposition
More informationStrategic Plan. New Zealand Fire Service Commission to 2005 2010
Strategic Plan New Zealand Fire Service Commission to 2005 2010 Table of contents Forward from the Chairperson...3 Summarises the purpose, content and logic behind the Commission s strategic direction.
More informationHow To Manage Asset Management
4. Managing asset lifecycles a) Asset condition The condition of an asset is a measure of its physical state and provides indication as to whether or not service levels are being attained. Tracking the
More informationUtility Financial Management Plan
Utility Financial Management Plan Presented by: Bill Meyer, Interim Utilities Director & Michael Burton, President Andrew Burnham, Senior Vice President Compliance with Council Priorities Ecological Stewardship
More informationCapital Improvement Program: Public Input and the Need for a Multi-year Plan
Attachment 1 OFFICE OF THE INDEPENDENT BUDGET ANALYST REPORT Date Issued: September 21, 2012 IBA Report Number: 12-39 Budget and Finance Committee Docket Date: September 26, 2012 Item Number: 8 OVERVIEW
More informationBOND DEVELOPMENT GUIDING PRINCIPLES AND PROCESS
BOND DEVELOPMENT GUIDING PRINCIPLES AND PROCESS OVERVIEW A Vision for Austin s Future As it approaches its 200th anniversary, Austin is a beacon of sustainability, social equity and economic opportunity;
More informationAUCKLAND TRANSPORT ASSET MANAGEMENT FRAMEWORK
AUCKLAND TRANSPORT ASSET MANAGEMENT FRAMEWORK April 2011 Contents 1 Introduction... 1 The purpose of the Asset Management framework... 1 Overview of the asset management activity... 2 2 Auckland Transport
More information2015 ANNUAL OPERATING AND FINANCIAL PLAN
2015 ANNUAL OPERATING AND FINANCIAL PLAN TABLE OF CONTENTS 2015 ANNUAL OPERATING AND FINANCIAL PLAN Executive Summary... 3 Summary... 7 Revenue and Expenditure Overview... 15 2015 Enterprise Financial
More information2014 ASSET MANAGEMENT PLAN Building, Stormwater & Linear Transportation
2014 ASSET MANAGEMENT PLAN Building, Stormwater & Linear Transportation Version 1 Table of Contents Executive Summary... 5 1.1 Background... 5 1.2 State of Local Infrastructure... 5 1.3 Desired Levels
More informationFinancial Services FINANCIAL SERVICES UTILITIES 57 FINANCIAL SERVICES AND UTILITIES 2016-2018 BUSINESS PLAN. CR_2215 Attachment 1
CR_2215 Attachment 1 Financial Services FINANCIAL SERVICES & UTILITIES 57 FINANCIAL SERVICES AND UTILITIES 2016-2018 BUSINESS PLAN Acting Branch Manager: Stacey Padbury Table of Contents INTRODUCTION Our
More informationCR_3467 Attachment 1. Utility Services. Branch Manager: Chris Ward. Amended June 2016
CR_3467 Attachment 1 Utility Services Amended June 2016 Branch Manager: Chris Ward UTILITY SERVICES 2016 2018 BUSINESS PLAN AMENDED JUNE 2016 Table of Contents INTRODUCTION Our Branch 4 Vision Mission
More information6. Financial Model. 6.1. Financial Model Overview. 6.2. Evaluating Project Finance & Delivery Alternatives
Exhibit 6.2 Modeling Approach Multiple Container Volume/ Lease Scenarios Multiple Capital Elements & Operating Strategies Modeling/Analysis Approach 1. Public Financing 2. Hybrid P3 Approaches 3. P3 Concession
More informationAsset Management: A Financial Perspective
2008 ACWA Spring Conference & Exposition, Monterey, CA May 7, 2008 Asset Management: A Financial Perspective Presented by: Robert S. Grantham, Sr. PM, FCS GROUP Ed Cebron, Principal, FCS GROUP 225 Bush
More informationAsset Management and the Preservation of Buildings
Asset Management and the Preservation of Buildings Presented by: Lora Grgich, SEH, Inc. Laura Malwitz, CR-Building Performance Specialists Tony Mancuso and Erik Birkeland, St. Louis County Asset Management
More informationDebt Policy. I. Purpose of the Debt Policy
Debt Policy I. Purpose of the Debt Policy In support of its mission, (University) maintains a long term strategic plan. The strategic plan establishes University wide priorities as well as divisional programmatic
More informationGlenorchy City Council Asset Management Strategy for Infrastructure Assets
Glenorchy City Council Asset Strategy for Infrastructure Assets 2014/15 to 2017/18 Version 1.3 June 2014 Glenorchy City Council Asset Strategy for Infrastructure Assets Document Control Document Control
More informationFinance: Capital Planning and Budgeting for Small Water Systems
Finance: Capital Planning and Budgeting for Small Water Systems Shadi Eskaf eskaf@sog.unc.edu 919-962-2785 Environmental Finance Center at UNC School of Government Water System Management and Operations
More informationHRTAC Technical Advisory Committee
HRTAC Technical Advisory Committee May 19, 2015 JoAnne Carter, Managing Director 4350 North Fairfax Drive Suite 580 Arlington, VA 22203 703-741-0175 David Miller, Managing Director 300 S. Orange Avenue
More informationAsset Management: A Best Practices Guide
Asset Management: A Best Practices Guide Introduction This guide will help you understand: What asset management means. Purpose The benefits of asset management. Best practices in asset management. How
More informationCity of Surprise, Arizona Comprehensive Financial Management Policies FY 2013
City of Surprise, Arizona Comprehensive Financial Management Policies FY 2013 Introduction The City Council s Strategic Plan Framework, goals and objectives provide the foundation for the comprehensive
More informationHIGHWAY INFRASTRUCTURE ASSET MANAGEMENT STRATEGY
HIGHWAY INFRASTRUCTURE ASSET MANAGEMENT STRATEGY 16 November 2015 Highway Infrastructure Asset Management Strategy Contents Introduction 1.0 The Need for Asset Management 1.1. Background 1.2. Aims and
More informationCity Utilities Strategic Plan November 26, 2013
November 26, 2013 TABLE OF CONTENTS Purpose... 3 Strategic Planning Task Force... 4 Strategic Managment System... 5 Strategic Plan Development Process... 9 Key Terms and Definitions... 10 City Utilities
More informationLife Cycle Asset Management
Rx Whitepaper CONTENTS PAGE 1: Overview PAGE 1-2: Foundational Elements Management Strategy Development Organizational Design Long-term Asset Planning PAGE 2-7: Risk Management Concept and Design Construction
More informationTown of Mattawa Asset Management Plan. December 2013
Town of Mattawa Asset Management Plan December 2013 2 P a g e Town of Mattawa Asset Management Plan Executive Summary This Asset Management Plan is intended to describe the infrastructure owned, operated,
More informationGoal #1 Learner Success Ensure a distinctive learning experience and foster the success of students.
Western Michigan University is committed to being learner centered, discovery driven, and globally engaged as it transitions into the next strategic planning cycle. In the first year of the University
More informationTASK FORCE ON SUSTAINABLE FUNDING OF BALTIMORE CITY S FIRE AND POLICE PENSION SYSTEM
TASK FORCE ON SUSTAINABLE FUNDING OF BALTIMORE CITY S FIRE AND POLICE PENSION SYSTEM By THE GREATER BALTIMORE COMMITTEE The City of Baltimore is facing a serious fiscal challenge. Current contributions
More informationDepartment of Finance. Strategic Plan 2011-2014. A vibrant and self-reliant economy and prosperous people.
Department of Finance Strategic Plan 2011-2014 A vibrant and self-reliant economy and prosperous people. Department of Finance 2009-10 Annual Report 1 Department of Finance P.O. Box 8700, Confederation
More informationCOLONIAS INFRASTRUCTURE BOARD COLONIAS INFRASTRUCTURE PROJECT FUND PROJECT SELECTION AND MANAGEMENT POLICIES
COLONIAS INFRASTRUCTURE BOARD COLONIAS INFRASTRUCTURE PROJECT FUND PROJECT SELECTION AND MANAGEMENT POLICIES I. PURPOSE The purpose of the Colonias Infrastructure Board is to help address inadequate infrastructure
More informationWHAT DO YOU KNOW? HOW TO GET THE BEST INFORMATION OUT OF YOUR SYSTEM AND THE FOLKS THAT RUN IT.
WHAT DO YOU KNOW? HOW TO GET THE BEST INFORMATION OUT OF YOUR SYSTEM AND THE FOLKS THAT RUN IT. ABSTRACT Steve Shoaf, City Of Asheville Nicholas Dierkes, Brown and Caldwell Understanding how well our Utilities
More informationINCORPORATING CONDITION ASSESSMENT INTO A COMPREHENSIVE ASSET MANAGEMENT PROGRAM
INCORPORATING CONDITION ASSESSMENT INTO A COMPREHENSIVE ASSET MANAGEMENT PROGRAM Tony Urquhart Vice President MWH Business Solutions Suite 700, 380 Interlocken Crescent Broomfield, CO 80304 ABSTRACT In
More informationEXECUTIVE SUMMARY. Asset Management Relationships and Dependencies. Introduction
EXECUTIVE SUMMARY Introduction The Asset Management Plan demonstrates sound stewardship of the Region s existing assets to support services at desired levels and to ensure the support of the Region s infrastructure
More informationDEBT MANAGEMENT POLICY
DEBT MANAGEMENT POLICY This policy sets forth the principles that will govern the use of debt to finance University capital projects and assigns responsibilities for the management of University debt.
More informationAsset Management: How to Get Started! Thomas D. Keown, PE GHD
Asset Management: How to Get Started! Thomas D. Keown, PE GHD Agenda AM Intro/Background How to Start an Asset Management Program For Your Utility What Is the State of Your Physical Assets? How are Levels
More informationMarch 14, 2014. RE: Regional Wastewater Reclamation Department Fiscal Year 2014 Financial Plan
REGIONAL WASTEWATER RECLAMATION ADVISORY COMMITTEE 201 NORTH STONE AVENUE TUCSON, ARIZONA 857011207 March 14, 2014 The Honorable Chair and Members Pima County Board of Supervisors 130 West Congress Street,
More informationASSET MANAGEMENT PROGRAM EVALUATION BEST PRACTICES
1.0 Corporate Asset Management Program 1.1 Vision and Support 1.2 Resource Management 1.3 Strategic Asset Management Plan 1.4 Communications 2.0 Customer Service and Risk Management 2.1 Levels of Service
More informationFleet Services CORPORATE SERVICES. Branch Manager: Steve Rapanos 57 FLEET SERVICES 2016 2018 BUSINESS PLAN
Fleet Services CORPORATE SERVICES Branch Manager: Steve Rapanos 57 FLEET SERVICES 2016 2018 BUSINESS PLAN Table of Contents INTRODUCTION Our Branch 60 CONTRIBUTION TO THE CITY S VISION The Way Ahead 62
More informationOffice of Budget and Financial Planning
The Office of Budget and Financial Planning (OBFP) is a professional service organization in the Institute s financial administration area. The mission of the office is to provide value added integrated
More informationEnabling Strategy. April 2013
Charting our Course Enabling Strategy Long INFORMATION Term Financial TECHNOLOGY Planning Strategy April 2013 Long Term Financial Planning Strategy The Long Term Financial Planning Strategy applies a disciplined
More informationCity of Mt. Angel. Comprehensive Financial Management Policies
City of Mt. Angel Comprehensive Financial Management Policies May 2014 Table of Contents Section Description Page I. Purpose... 3 II. Objectives... 3 III. Management of Fiscal Policy... 4 IV. Accounting,
More informationMISSION VALUES. The guide has been printed by:
www.cudgc.sk.ca MISSION We instill public confidence in Saskatchewan credit unions by guaranteeing deposits. As the primary prudential and solvency regulator, we promote responsible governance by credit
More informationMany directors of public enterprises
Management & Careers The Finance Director s Role in Helping Public Enterprises Look their Best By Bryan A. Mantz Finance directors of public enterprises face special challenges; developing expertise in
More informationCity of Olympia Water System Plan Update
Appendix 12- City of Olympia Water System Plan Update Technical Memorandum: October 8, 214 66 Columbia Street NW Suite 2 Olympia, WA 981 This page left intentionally blank. Table of Contents Introduction...
More informationCouncil Strategic Plan 2015-2018. squamish.ca
Council Strategic Plan 2015-2018 squamish.ca 2 Summary Our Council began their 2014 2018 term with a strategic planning exercise. The exercise identified a number of areas of focus for Council and directed
More informationDepartment of Administration Goals and Objectives
Department of Administration Goals and Objectives 2015 Biennium Goal 1: Advance the department's mission, vision, and values by providing excellent, timely, and cost-effective customer service. Challenge
More information014-00-01-01-01-1146-00. Mixed Life Cycle FY2002
Consolidated American System (CAPPS) and Interagency e Migration Exhibit 300: Part I: Summary Information and Justification (All Capital Assets) I.A. Overview 1. Date of Submission: 2. Agency: Department
More informationquality of life. spending water and rebuild its project s costs cost of infrastructure for every
A Cost Effective Approach to Increasing Investment in Water Infrastructure: The Water Infrastructure Finance and Innovation Authority (WIFIA) Background. High-quality and quality of life in the United
More informationDepartment of Management and Budget
Director Debt Deputy Director and Budget FOCUS Business Support Group Budget Development & Production Revenue & Tax Analysis Customer & Information Technology Core Financial Processing Capital Projects/CIP
More informationA Risk-Based Audit Strategy November 2006 Internal Audit Department
Mental Health Mental Retardation Authority of Harris County ENTERPRISE RISK MANAGEMENT A Framework For Assessing, Evaluating And Measuring Our Agency s Risk A Risk-Based Audit Strategy November 2006 Internal
More informationClean Water State Revolving Fund (CWSRF) Requirements and Guidance for a Fiscal Sustainability Plan (FSP)
Clean Water State Revolving Fund (CWSRF) Requirements and Guidance for a Fiscal Sustainability Plan (FSP) Maine CWSRF Fiscal Sustainability Plan Requirements Starting October 1, 2014, a Fiscal Sustainability
More informationWORKFORCE STRATEGIC PLAN 2013-2017 TEXAS BOARD OF PROFESSIONAL LAND SURVEYING
WORKFORCE STRATEGIC PLAN 2013-2017 TEXAS BOARD OF PROFESSIONAL LAND SURVEYING TABLE OF CONTENTS Forward by Executive Director Sandy Smith Mission Statement and Philosophy Summary Overview Introduction
More informationNEIGHBORHOOD LAND BANK
NEIGHBORHOOD LAND BANK Purpose: Contribute to the community stabilization, revitalization and preservation of San Diego County s communities, particularly San Diego s low and moderate income communities,
More informationNon Profit Social Financing. What do you need to know?
Non Profit Social Financing What do you need to know? What is CAIC? A social finance fund providing mortgages, construction financing & loans to groups, organizations & cooperatives with a project of social
More informationData Sets That Enable the Plan II: Storm Water Project Tracking By Brian K. McMahan and Amy Rockwell, Charlotte Storm Water Services
Data Sets That Enable the Plan II: Storm Water Project Tracking By Brian K. McMahan and Amy Rockwell, Charlotte Storm Water Services Abstract In a utility focused on customer service, maintaining and improving
More informationChapter 2 ASSET MANAGEMENT PLANNING AND PROGRAMMING FRAMEWORK CHAPTER 2 ASSET MANAGEMENT PLANNING AND PROGRAMMING FRAMEWORK PAGE 11
Chapter 2 ASSET MANAGEMENT PLANNING AND PROGRAMMING FRAMEWORK CHAPTER 2 ASSET MANAGEMENT PLANNING AND PROGRAMMING FRAMEWORK PAGE 11 This page intentionally left blank. PAGE 12 MINNESOTA GO MNDOT TRANSPORTATION
More informationIntroduction to Asset Management. Presented by: John J. Jackman, P.E. Associate - Asset Management Specialist
Introduction to Asset Management Presented by: John J. Jackman, P.E. Associate - Asset Management Specialist Agenda Infrastructure Management Inventory Condition Assessment Maintenance Life Cycle Costs
More informationSACRft'.MENTO. Office of the City Treasurer. Russell Fehr~ City Treasurer ADDITIONAL (VOLUNTARY) DISCLOSURE RA TING AFFIRMED
SACRft'.MENTO Office of the City Treasurer 915 I Street, H CH 3rd Floor Sacramento CA 95814 Russell Fehr~ City Treasurer Phone 916-808-5168 Fax 916-808-5171 Dated: June 18, 2015 ADDITIONAL (VOLUNTARY)
More informationSustainability + Resilience
Sustainability + Resilience Fredericton s Journey By Tina Tapley The City of Fredericton, New Brunswick, has managed to not only see its way successfully through the economic turbulence of the last seven
More informationAsset Management Plan
Asset Management Plan Final Report May 2014 EXECUTIVE SUMMARY Adequate municipal infrastructure such as roads, bridges, and underground water and sewage pipes are essential to economic development, citizen
More informationBest Practices: Utility Financial Management in Difficult Times
Best Practices: Utility Financial Management in Difficult Times A difficult economy provides the opportunity to leverage, or at least validate, financial management best practices. Paul McElroy 2010 APPA
More informationPUBLIC WORKS DEPARTMENT STRATEGIC PLAN 2015 2020
PUBLIC WORKS DEPARTMENT STRATEGIC PLAN 2015 2020 1 Purpose of Strategic Plan This document serves as the road map for the Public Works Department. It identifies where we are going and how we are going
More informationThe Corporation of the Municipality of Callander. Asset Management Plan
The Corporation of the Municipality of Callander Asset Management Plan April 2014 1 Index A) Executive Summary P. 3 B) Introduction P. 4 C) State of Local Infrastructure P. 7 D) Expected Levels of Service
More informationDENVER WATER STRATEGIC PLAN
DENVER WATER STRATEGIC PLAN 1 Denver Water s Strategic Plan This Strategic Plan lays the foundation for Denver Water s future by establishing our vision, defining our core values, and outlining our mission,
More informationCity of Surprise, Arizona Comprehensive Financial Management Policies Effective July 1, 2015
City of Surprise, Arizona Comprehensive Financial Management Policies Effective July 1, 2015 Introduction The City Council s Strategic Plan Framework, goals and objectives provide the foundation for the
More informationNORTHEAST IOWA COMMUNITY COLLEGE FY2016-2018. strategic plan. 2015.2016_IE.Strategic Plan.
NORTHEAST IOWA COMMUNIT Y COLLEGE Est. 1966 NORTHEAST IOWA COMMUNITY COLLEGE FY2016-2018 strategic plan NORTHEAST IOWA COMMUNITY COLLEGE FY2016-2018 strategic plan It is time to focus on the future. To
More information2013-2015. Milwaukee Metropolitan Sewerage District STRATEGIC PLAN
Milwaukee Metropolitan Sewerage District STRATEGIC PLAN 2013-2015 The Strategic Plan identifies the District s strengths, weaknesses, opportunities, and threats, and provides direction and focus to help
More informationMANATEE COUNTY SCHOOL DISTRICT RISK ASSESSMENT UPDATE PROCESS REPORT
MANATEE COUNTY SCHOOL DISTRICT RISK ASSESSMENT UPDATE PROCESS REPORT Shinn & Company LLC was contracted by the Manatee County School Board (the Board ) to update the current risk assessment. The initial
More information1 What, Why and How? Best Management Practice: BMP D: Create a Long- Term Financial Plan. Meaning of Terms
Best Management Practice: BMP D: Create a Long- Term Financial Plan 1 What, Why and How? What is a long- term financial plan? A long- term financial plan estimates what your revenues and expenses will
More informationHR TEAM BUSINESS PLAN 2012-2014 Page 1 of 5
HR TEAM BUSINESS PLAN 2012-2014 Page 1 of 5 VISION We stand proudly on the leading edge of innovative HR practices to make a real difference in the success of our people. MISSION Using the Guiding Beliefs
More informationBUSINESS PLAN 2012 2015
BUSINESS PLAN 2012 2015 Electrical Safety Authority BUSINESS PLAN 2012 2015 1 ABOUT ESA Vision: An Ontario free of electrical fatalities and serious damage, injury, or loss. Mission: To improve electrical
More informationCASE STUDY. City of Grand Rapids Stormwater Asset Management Program. City of Grand Rapids. By the Numbers
United States Environmental Protection Agency CASE STUDY City of Grand Rapids Stormwater Asset Management Program Overview With increasing pressure to meet water quality targets, address population growth,
More informationWater and Sewer Utilities Optimization
Water and Sewer Utilities Optimization Public Works and Utilities October 6, 2015 Project Purpose 2 Provide assistance to the City that will improve the risk, asset and staffing management of the Water
More informationTEXAS STATE BOARD OF PLUMBING EXAMINERS Workforce Plan Submitted June 23, 2014
TEXAS STATE BOARD OF PLUMBING EXAMINERS Workforce Plan Submitted June 23, 2014 Agency Mission OVERVIEW The mission of the Texas State Board of Plumbing Examiners is to help protect the health and safety
More informationAsset Management Plan
Example Transportation Asset Management Plan Outline This outline was created using the Transportation Asset Management Plan (TAMP) Builder ( www.tamptemplate.org ), a product of NCHRP Project 8-36/116.
More informationTABLE OF CONTENTS. INTRODUCTION...1 Purpose of a Comprehensive Plan...1 McKenzie County Comprehensive Plan...1 Definitions...2 Goal...2 Vision...
MCKENZIE COUNTY COMPREHENSIVE PLAN TABLE OF CONTENTS INTRODUCTION...1 Purpose of a Comprehensive Plan...1 McKenzie County Comprehensive Plan...1 Definitions...2 Goal....2 Vision...3 ECONOMIC DEVELOPMENT...4
More informationComprehensive Financial Management Policies
14110 ATTACHMENT A Comprehensive Financial Management Policies Office of Performance, Strategy and Budget April 14, 2014 14110 ATTACHMENT A Comprehensive Financial Management Policies Table of Contents
More informationComprehensive Financial Management Policies. Adopted March 13, 2006. Created on 8/9/2005 6:46 PM 1
Comprehensive Financial Management Policies Adopted March 13, 2006 Created on 8/9/2005 6:46 PM 1 Comprehensive Financial Management Policies Index I. Financial Philosophy II. Organization III. Financial
More informationCASTAIC LAKE WATER AGENCY DEBT MANAGEMENT POLICY (WHOLESALE WATER SYSTEM) (Board Approved; Revised January 2012)
CASTAIC LAKE WATER AGENCY DEBT MANAGEMENT POLICY (WHOLESALE WATER SYSTEM) (Board Approved; Revised January 2012) INTRODUCTION The Agency s overriding goal in issuing debt is to respond to, and provide
More informationCAPACITY DEVELOPMENT. Capacity Development Program Background ALAN S. DILLON NEW JERSEY BUREAU OF SAFE DRINKING WATER
ALAN S. DILLON NEW JERSEY BUREAU OF SAFE DRINKING WATER NEW JERSEY WATER ASSOCIATION OCTOBER 21, 2015 CAPACITY DEVELOPMENT LONG TERM VIABILITY Capacity Development Program Background Technical Capacity:
More informationCITY OF BEATRICE, NEBRASKA ECONOMIC DEVELOPMENT PROGRAM (LB840)
CITY OF BEATRICE, NEBRASKA ECONOMIC DEVELOPMENT PROGRAM (LB840) Effective April 1, 2013 March 31, 2023 TABLE OF CONTENTS NEED AND PURPOSE 1 SECTION I. GENERAL COMMUNITY AND ECONOMIC DEVELOPMENT STRATEGY
More informationFINANCIAL OVERVIEW. Juan Carlos Baena
07 FINANCIAL OVERVIEW Juan Carlos Baena Disclaimer This presentation has been produced by Indra for the sole purpose expressed therein. Therefore, neither this presentation nor any of the information contained
More informationREQUEST FOR PROPOSALS (RFP) SERVICE CONTRACT TENDER DOCUMENT (Value Driven) Kluane Lake Wind-Diesel Project Business Plan ADDENDUM #1
REQUEST FOR PROPOSALS (RFP) SERVICE CONTRACT TENDER DOCUMENT (Value Driven) Kluane Lake Wind-Diesel Project Business Plan ADDENDUM #1 KLUANE WIND-DIESEL PROJECT BUSINESS PLAN OUTLINE AND STATEMENT OF WORK
More informationCity Council Budget Worksession
City Council Budget Worksession Agenda and Materials December 19, 2013 Basement Conference Room, 6:00 8:00PM 1. FY 2015 Budget Process Update 2. FY 2015-2019 Revenue and Expenditure Projections and Long
More informationMUNICIPAL ASSET MANAGEMENT & FINANCIAL PLANNING A CASE STUDY: THE TOWNSHIP OF SCUGOG
MUNICIPAL ASSET MANAGEMENT & FINANCIAL PLANNING IN SMALLER MUNICIPALITIES A CASE STUDY: THE TOWNSHIP OF SCUGOG JULY 2012 By: David A. Stewart THE PAPER VS. THE PRESENTATION The Paper Includes A literature
More information