ROI on. ROI on Generation Y. Generation Y

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1 ROI on ROI on Generation Y Generation Y

2 1. Turnover Costs 2. Communication Costs 3. ROI on Gen Y

3 Baby Boomers 80 million Builders 35 million Gen X 35 million Gen Y 40 million Gen Z 40 million

4 2008 = 24% 2014 = 32% 2020 = 46%

5 - Underemployed - 29 job changes, 8 careers 1.1 years

6 Job Hopping GEN Y = 8.3 significant career events Gen X = 5.5 survey by The Guardian 2011 Deloitte: Not end in itself 2/3 $150,000

7 What s happening now? The Clog

8 Builders, Baby Boomers Not retiring. X Prince Charles when economy Y, Z 51% job interview 20% switched cos. 35% lateral. improves

9 44% 67% - Longer hours - Co-workers more help

10 Turnover Costs Recruiting, Training Productivity, individual & team morale Separation Customer satisfaction & engagement Employer branding Knowledge sharing Strategy, planning Lost opportunities for growth

11 Worksheet

12 Gigs, Temporary Jobs Driving job growth right now Provides trial period for both parties Side by side, different pay, 2-class system, less effort Turnover Absenteeism (15-20% month) Training, retraining All other losses on worksheet

13 1. Turnover Costs 2. Communication Costs 3. ROI on Gen Y

14 70% 50% Lost efficiency 10% - 30% 50% to 70%

15 Leading Up How shall we structure feedback? I m looking for mentors. Your time is valuable. How can we get the most out of your hours. How can we present a new idea/generate new ideas on this? How can I help?

16 Leading Down This job is not for everybody. Ys, Zs help you hire (list, interview) Your work = the bottom line. Here s the dif you make in lives. How can we do this better? TAME TECHNOLOGY (handout)

17 1. Turnover Costs 2. Communication Costs 3. ROI on Gen Y

18 ROI on Generation Y Straight Talk, No Soft Sell Do I Fit? Community Lead From the Middle Flex Time Meaning, Learning Challenging Internships Redefine Loyalty

19 Straight Talk No soft sell. Measure results Underemployed (28%) 1 st job Digital noise. List priorities.

20

21 Do I fit? Community Connection w/ like-minded people Inclusiveness Self expression within structure

22 Be All That You Can Be Army of One Army Strong

23 Lead Collaboratively Mom

24 Lead Collaboratively - How can we do this better? - Can we make this more meaningful? - Can we make this easier? 24

25

26 Jay Jamrog, HRI Loyalty & Commitment Survey, Human Resource Institute, University of Tampa.

27 Best Buy ROWE Saved $13 M turnover Productivity +35% Time = success Time = the new money

28 91% Flexible work = positive impact on morale. 89% Retention positively affected by flexible work HR Professionals Survey, SHRM

29 I know this job is not your whole life. Nor should it be. But while we re here together, let s do some good.

30 Meaning 9 of 10, meaning is THE most important aspect of job 51% will accept lower wage if work is more important or meaningful (Kelly Global Workforce Index)

31 Meaning Make a difference Be heard Innovate Know they are succeeding Speed (product over process) Collaborate, be a team

32 Make a Difference 79% 65% - Choices charity - Strategy - Tie work to mission

33 Innovate -Best New Idea? - - select best - implement - Dialog - Work on own projects % of time

34 Learning 90% Know They Are Succeeding

35 GROW: Graduate Rotation Opportunities West 3 jobs, 9 months each. 27 months!! 89% understand business 83% improved their skills 95% STAYED

36 New York Life: 3% 90% Impeccable planning High goals Fast pace Winners run some 36 more An investment

37 Redefine Loyalty: Hello. Goodbye. Hello again. future employees present employees alumni Moves peak at 25, then decline. Deloitte: 1 in 3 experienced people hired have worked there before.

38 ROI on Generation Y Straight Talk, No Soft Sell Do I Fit? Community Lead From the Middle Flex Time Meaning, Learning Challenging Internships Redefine Loyalty

39 Invest in Your Managers Respect, articulate work ethic of all generations Lead collaboratively, from the middle Meaning (innovation, moves, dialog) Build/maintain talent pools Visible career paths, stories

40 ROI on Generation Y Employees Best practice human capital management of Generation Y April Written by Amy J. Lynch Bottom Line Conversations, LLC th

41 ROI on Generation ROI Generation Y Y Amy Lynch Nashville, TN

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