Super Retail Group Presentation. Macquarie Securities 2013 Australian Conference. Peter Birtles Managing Director and Chief Executive Officer

Size: px
Start display at page:

Download "Super Retail Group Presentation. Macquarie Securities 2013 Australian Conference. Peter Birtles Managing Director and Chief Executive Officer"

Transcription

1 Super Retail Group Presentation Macquarie Securities 2013 Australian Conference Peter Birtles Managing Director and Chief Executive Officer

2 Group Structure To provide solutions and engaging experiences that enable our customers to make the most of their leisure time Auto and Commercial Leisure Sports Retail Operations Merchandising Marketing Retail Operations Merchandising Marketing Retail Operations Merchandising Marketing 290 stores 105 stores 54 stores 13 stores 93 stores 43 stores 12 stores Group logistics Group operations

3 Group Strategic Issues Key External Issues Retail becoming a global market place Increased world class competition Increased consumer choice Global pricing pressure Proliferation of sales and marketing channels Evolution of traditional business models More demanding customer expectations Changing workforce demographics Technology changes Increase in regulatory controls Key Internal Issues Developing the required multi channel capabilities quickly enough and at a reasonable cost Underperformance of Rays Outdoors, FCO and Goldcross Cycles Sales per square metre across the Leisure division Stock turns across the Auto and Leisure divisions Increasing complexity of supply chain operations Attracting, retaining and engaging the team we need to deliver our plans

4 Group Development Blueprint Our Goals TO BE ONE OF THE 5 LARGEST AUSTRALIAN RETAIL COMPANIES TO ACHIEVE THE HIGHEST TEAM MEMBER ENGAGEMENT ACROSS THE RETAIL SECTOR TO ACHIEVE HIGHER CUSTOMER SATISFACTION RATINGS THAN OUR COMPETITORS TO DELIVER LONG TERM SHAREHOLDER RETURNS THAT EXCEED THE ASX 200 BY 5% Required Business Capabilities We will need to inspire and engage our customers around their leisure passions We will need to understand, communicate with and influence our customers at an individual or segment level We will need to facilitate our customers shopping however, where-ever and when-ever they choose We will need to develop best in class sourcing, supply chain and fulfillment capabilities We will need to operate at least as efficiently and productively as our global competitors We will need to attract, engage and retain team members who share a passion for our products and our performance

5 Group Strategic Programs

6 Auto and Commercial Brand, Range and Service NETWORK EXPANSION (320 STORES) LFL SALES GROWTH (> 3% PA) EBIT MARGIN (11%) (5 year goal) PRE TAX ROC (> 40%) Multi Format New Store Program : Circa 5-10 stores pa Multi Channel Development Auto Trade Direct trial in NZ Refurbishment Program - Circa 30 stores pa Store of the Future trial Superstore conversions Range Development - Focus on growth categories - New product introduction Private Brand Development Development of SRG up to 45% of sales Commercial - Petrol & convenience SCA Club + Inventory Optimisation - Stock turn > 3 Trade Partner Collaboration - Data Sharing - Forecasting - Inventory Funding - Performance Management - Supply chain efficiencies i Leveraging Group Programs

7 Leisure Brand, Range and Service Development NETWORK EXPANSION (220 STORES) LFL SALES GROWTH (> 4% PA) EBIT MARGIN (11%) (5 year goal) PRE TAX ROC (> 30%) Multi Format New Store Program : Circa 5-10 stores pa Multi Channel Development Retail space optimisation Refurbishment Program Store of the Future trial Range Development - Boat, Motor, Camper, Trailer Private Brand Development up to 25% of sales FCO business improvement Rays Outdoors relaunch Inventory Optimisation - Stock turn > 3 Trade Partner Collaboration - Data Sharing - Forecasting - Inventory Funding - Performance Management - Supply Chain efficiencies BCF and Rays Outdoors clubs relaunch Leveraging Group Programs

8 Sports Brand, Range and Service Development NETWORK EXPANSION (185 STORES) LFL SALES GROWTH (> 4% PA) EBIT MARGIN (11%) (5 year goal) PRE TAX ROC (> 21%) Multi Format New Store Program : Circa 5-10 stores pa Multi Channel Development Group on line platform Goldcross Cycles store within a store rollout Refurbishment Program - Circa 10 stores pa Store of the Future trial Range Development - Rollout of ranging strategy - Exclusive brands Private Brand Development up to 20% of sales Rebel and Amart clubs relaunch SRG SAP ERP Integration Leveraging Group Programs Trade Partner Collaboration - Data Sharing - Forecasting - Performance Management - Supply Chain efficiencies - Inventory Allocation SRG Supply Chain Integration

9 Customer Understanding and Experience Objectives: Industry leading engaging experience for our customers across all channels Seamless and integrated delivery of products, information and services across all channels to the customer on a 24x7 basis Effective loyalty programs across all businesses underpinned by efficient CRM Increased understanding of customers at a micro level Increased use of targeted marketing and promotion leading to a reduction in mass media advertising as a % of sales 2013/14 Key Projects: Multi Channel Customer Charter Development and rollout of new loyalty clubs for BCF, Ray s Outdoors, Rebel and Amart Continued development of CRM analytics and direct marketing capability, Implementation of content development framework and content management tool Roll-out of common technology platform to support brand store of the future initiatives Common web platform across the Group Continued development of online channels for all brands, including roll-out of relevant micro-sites and interfaces with online marketplaces Continued development of SCA OSCAR (parts catalogue) solution 9

10 Supply Chain and Inventory Management Objectives: Support the brands inventory optimisation initiatives Development of supply chain optimisation modelling capability Reduce logistics costs as a % of sales by 1% Promotions process efficiencies Improved Sales & Operations Planning process Improved trade partner collaboration Physical infrastructure, systems and processes to support a $3bn plus multi channel multi brand operation 2013/14 Key Projects: Roll-out of JDA forecasting and allocation Implementation of common replenishment system to facilitate multi-user DC s Clear, time-phased inventory targets Optimising domestic and international supply methods Group wide purchasing 2015 DC network strategy implementation Sydney and Brisbane DC s to be completed Group multi-channel fulfilment model Master Data processes and workflow Enhanced Group promotions planning tool 10

11 Group Operating Model & Reporting Objectives: Reduce business operating costs by 2% of sales More flexible and efficient reporting and analytics Clearly defined accountabilities and responsibilities for all activities across the Group Improve sales per sqm through retail space optimisation and effective space planning 2013/14 Key Projects: Store productivity Rapid action team to focus on sales per sqm improvement opportunities Cross functional process re-engineering promotions and new line processes Procurement review Shared Services efficiency review Reporting development Continued integration of the Sports Retailing Division into the Group 11

12 Attracting and Engaging Our Team Objectives: Increase team member retention to 75% 70% of management positions filled internally Team Member engagement to 70% Time to fill retail vacancies below 4 weeks Lost time below 0.2% of total time worked 30% of Board and senior management positions to be held by females The Group to be widely recognised as a preferred place to start and develop a career in the retail industry To build talent pools for the position of store manager and above 2013/14 Key Projects: Ongoing development and roll out of team member learning and development programs Ongoing development of performance management and succession planning Ongoing development of the Team Member Value Proposition Enhance OHS strategy, reporting, focus and training Ongoing diversity policy and action plan HR information systems development Master data structure and process 12

13 New Areas of Growth Areas being evaluated Development of organic opportunities e.g., Auto Trade Direct, SRG Commercial Traditional or multi-channel retail (e.g., VBM Retail) Acquisition of businesses within existing product categories Acquisition of businesses in other leisure product categories Acquisition Criteria Bolt-on or new market that is fragmented and greater than $2.5bn Cultural Fit providing solutions to help customers get more out of their leisure time Opportunity to leverage supply chain and sourcing to drive synergies Non premium non perishable Market leading potential Deliver a post tax ROC > 15% existing category, > 20% new category

14 Restructuring Initiatives Focus on Camping. Apparel, Hiking and Travel delivering strong LFL growth in these categories Exiting Outdoor Furniture and Backyard Accessories and reducing BBQs Current aged inventory in Apparel, Footwear and Camping impacts on presentation standards Plan to relay store and significantly clear excess and aged inventory by Christmas 2014 Associated costs of circa $6 million in the FY13 accounts Focus on the store in store model within Amart Sports To date, five Goldcross stores converted into Amart stores with a Goldcross Store in a Store concept Seven additional existing/new Amart stores now have a Goldcross store in a store Five further stand-alone Goldcross stores have or will be converted to other Group formats The remaining nine stand-alone stores have or will close and transfer to store in store concepts Closure costs of circa $10 million will be recognised in the FY13 accounts

15 Trading Update Auto Leisure Sports LFL sales up by 5.1% in the 43 weeks to 27 April (4.9% in the 17 weeks to 27 April) Gross margin tracking above PCP Full year EBIT margin expected to be circa 30 basis points higher than PCP One new store to date in the 2 nd half and expect to close one store in the balance of the half LFL sales up by 3% in the 43 weeks to 27 April (3.3% in the 17 weeks to 27 April) Gross margin tracking above PCP Full year EBIT margin expected to be circa 30 basis points higher than PCP Three new stores to date in the 2 nd half and expect to open two stores and close two stores in balance of half LFL sales up by 7.8% in the 43 weeks to 27 April (7.1% in the 17 weeks to 27 April) Gross margin tracking above PCP Full year EBIT margins expected to be circa 30 basis points above first half Four new stores and three stores closed to date in the 2 nd half and expect to relocate one store and close three stores in balance of half 15

16 Dividends and Capital Dividends Dividend policy is to determine dividends in the range of 55% to 65% of underlying profit after tax before restructuring costs Capital Expenditure FY13 capital expenditure expected to be circa $95 million Earlier than expected progress in the development of the new Brisbane distribution centre will move circa $20m capital expenditure forward from FY15 into FY14 FY14 capital expenditure expected to be circa $100 million Net Debt Closing FY13 Net Debt expected to be at circa $330 million with closing FY14 net debt at a similar level Net debt to EBITDA is expected to be circa 1.5 times at FY13 balance date 16

Super Retail Group Presentation. Macquarie Securities 2014 Australian Conference

Super Retail Group Presentation. Macquarie Securities 2014 Australian Conference Super Retail Group Presentation Macquarie Securities 2014 Australian Conference David Burns Chief Financial Officer 9 May 2014 Group Structure To provide solutions and engaging experiences that enable

More information

Supercheap Auto Case Study. Working Capital (Inventory) & Service Level Optimisation

Supercheap Auto Case Study. Working Capital (Inventory) & Service Level Optimisation Supercheap Auto Case Study Working Capital (Inventory) & Service Level Optimisation Super Cheap Auto (SCA) what we did working capital & service level optimisation fact-based analysis enhanced planning

More information

For personal use only. DIGITAL PERFORMANCE GROUP Annual General Meeting 29 November 2013

For personal use only. DIGITAL PERFORMANCE GROUP Annual General Meeting 29 November 2013 DIGITAL PERFORMANCE GROUP Annual General Meeting 29 November 2013 FY13 Financial Result 35,000 30,000 29,856 FY12 FY13 25,000 23,861 20,000 15,000 10,000 5,000 - (5,000) 3,055 2,767 1,123 1,164 (1,932)

More information

TXT e-solutions. Corporate Overview September 2015

TXT e-solutions. Corporate Overview September 2015 TXT e-solutions Corporate Overview September 2015 FY 2014 & H1 2015 Results FY 2014 (Actual) H1 2015 Revenues: 55.9 m (+6.3%) 31.1 m (+13.2%) EBIT 5.5 m (+10%) 2.8 m (+22.8%) Free Cash Flow 9.3% of Rev.

More information

22 nd February 2010. FY 2009: Full Year Results 1 Jan 09 31 Dec 09 Ned Montarello: Executive Chairman & CEO Neil Barker: Group COO

22 nd February 2010. FY 2009: Full Year Results 1 Jan 09 31 Dec 09 Ned Montarello: Executive Chairman & CEO Neil Barker: Group COO 22 nd February 2010 FY 2009: Full Year Results 1 Jan 09 31 Dec 09 Ned Montarello: Executive Chairman & CEO Neil Barker: Group COO Agenda 1. Key Points & Results Highlights 2. ThinkSmart: A Focused, Global

More information

Shoply online shopping

Shoply online shopping Shoply online shopping Investor presentation August 2014 Homewares and Domestic Appliances Computers and Electronic Goods Recreational Goods 1 Corporate snapshot Vision: to become a leading ASX-listed

More information

MELBOURNE IT. Martin Mercer CEO 21-22 October 2014 Melbourne

MELBOURNE IT. Martin Mercer CEO 21-22 October 2014 Melbourne MELBOURNE IT Martin Mercer CEO 21-22 October 2014 Melbourne Melbourne IT - Purpose The Internet is revolutionizing the way business is done. Everything Melbourne IT does enables businesses to be successful

More information

For personal use only

For personal use only Acquisition of THG Expanding into Queensland April 2015 Disclaimer This Document should not be considered as an offer or invitation to subscribe for or purchase any securities in OTOC Limited ( OTOC or

More information

PLANNING FORECASTING & PROCESS OPTIMISATION. Caleb Nicolson General Manager Group Supply Chain

PLANNING FORECASTING & PROCESS OPTIMISATION. Caleb Nicolson General Manager Group Supply Chain PLANNING FORECASTING & PROCESS OPTIMISATION Planning for Future Growth: Scaling the Growth Mountain at Kathmandu Caleb Nicolson General Manager Group Supply Chain Agenda Kathmandu introduction The challenge

More information

Distribution Investor Strategy Presentation John Beveridge Chief Executive Distribution

Distribution Investor Strategy Presentation John Beveridge Chief Executive Distribution Investor Strategy Day - Distribution Fletcher Building May 2013 Page 1 Distribution Investor Strategy Presentation John Beveridge Chief Executive Distribution Investor Strategy Day - Distribution Fletcher

More information

GUD half year results Six months ended 31 December 2015. Jonathan Ling Managing Director

GUD half year results Six months ended 31 December 2015. Jonathan Ling Managing Director GUD half year results Six months ended 31 December 2015 Jonathan Ling Managing Director Result key points Reported NPAT of $1.7 million down from $17.3 million previously Includes $18.5 million after tax

More information

The retail productivity agenda Paving the path for a productive store network

The retail productivity agenda Paving the path for a productive store network The retail productivity agenda Paving the path for a productive store network Stores have always been at the centre of the retail world. It is where consumers go to get to know brands, discover products,

More information

For personal use only

For personal use only 17 August 2015 Lodged to the ASX Online The Manager Company Announcements Office ASX Limited Level 6, 20 Bridge Street Sydney NSW 2000 Strategy Update Dear shareholders and investors The mortgage sector

More information

CUSTOMER! ENGAGEMENT SURVEY RESULTS

CUSTOMER! ENGAGEMENT SURVEY RESULTS CUSTOMER! ENGAGEMENT SURVEY RESULTS July 2011 Table of Contents Introduction Respondent Info 3 6 QUESTIONS: How would you rank an overall customer engagement strategy in comparison to other current priorities

More information

Preliminary Results FY15

Preliminary Results FY15 Preliminary Results FY15 Introduction Dennis Millard Financial Performance Andrew Findlay Strategic Progress and Trading Highlights Dennis Millard and Emma Fox Questions 2 Andrew Findlay Chief Financial

More information

Making Sainsbury s Great Again. 19 October 2004

Making Sainsbury s Great Again. 19 October 2004 Making Sainsbury s Great Again 19 October 2004 Philip Hampton Chairman Justin King Chief Executive Making Sainsbury s great again What we have found New and experienced management team Restoring universal

More information

FURTHER PROFIT GROWTH IN FIRST-HALF 2015

FURTHER PROFIT GROWTH IN FIRST-HALF 2015 FURTHER PROFIT GROWTH IN FIRST-HALF 2015 Net sales of 37.7bn, up +5.2% (+2.9% on an organic basis) Growth in Recurring Operating Income: 726m, +2.6% at constant rates Strong growth in adjusted net income,

More information

Retail 2020 Challenges: Collaborating for Growth through Supply Chain Efficiencies. Jeff Holmes Managing Director, Retail and Consumer PwC

Retail 2020 Challenges: Collaborating for Growth through Supply Chain Efficiencies. Jeff Holmes Managing Director, Retail and Consumer PwC Retail 2020 Challenges: Collaborating for Growth through Supply Chain Efficiencies Jeff Holmes Managing Director, Retail and Consumer www.pwc.com Retail 2020: Redefining Supply Chain Collaboration to Drive

More information

ebay Inc. to Acquire GSI Commerce

ebay Inc. to Acquire GSI Commerce ebay Inc. to Acquire GSI Commerce Investor/Analyst Call March 28, 2011 Forward-looking statements This presentation contains non-gaap measures relating to the company's performance. You can find the reconciliation

More information

WE ARE. SHOWROOMPRIVE.com FY2015 RESULTS February, 16 th 2016

WE ARE. SHOWROOMPRIVE.com FY2015 RESULTS February, 16 th 2016 WE ARE SHOWROOMPRIVE.com FY2015 RESULTS February, 16 th 2016 I BUSINESS UPDATE AND 2015 RESULTS HIGHLIGHTS 2015: A YEAR FULL OF ACHIEVEMENTS A STRONG AND PROFITABLE GROWTH 443m net sales and 24m EBITDA

More information

Dunelm Group PLC Analyst and Investor Store Visit

Dunelm Group PLC Analyst and Investor Store Visit Dunelm Group PLC Analyst and Investor Store Visit Basingstoke 15 July 2014 1 Recap of Interim Management Statement Revenue Period to 28 th June 2014 52 weeks (FY) 26 weeks (H2) 13 weeks (Q4) Total sales

More information

JB Hi-Fi Limited Macquarie Australia Conference May 2015

JB Hi-Fi Limited Macquarie Australia Conference May 2015 JB Hi-Fi Limited Macquarie Australia Conference May 2015 CONTENTS 1. Trading Update 2. Future growth 3. The JB model 1. Trading Update Sales Solid momentum in 2nd Half Total 1QTR Comps. Sales Growth 2QTR

More information

EDI Trade Partner Information Guide Version 7

EDI Trade Partner Information Guide Version 7 EDI Trade Partner Information Guide Version 7 Published Date - 23.06.2014 To be sure that you have the most current version of the document, please download from the E- Business page of the Super Retail

More information

Vaughan Bowen, MD/CEO

Vaughan Bowen, MD/CEO M2 Results Presentation (1H11) For the half year ended 31 December 2010 For the half year ended 31 December 2010 Vaughan Bowen, MD/CEO Disclaimer The release, publication or distribution of this presentation

More information

UXC Eclipse + Microsoft Dynamics AX 2012 for retail

UXC Eclipse + Microsoft Dynamics AX 2012 for retail UXC Eclipse + Microsoft Dynamics AX 2012 for retail Today s smart retailers have highly efficient, integrated retail supply chains and focus on delivering exceptional buying experiences that keep customers

More information

Client focused. Results driven. Ciber Retail Solutions

Client focused. Results driven. Ciber Retail Solutions Client focused. Results driven. Ciber Retail Solutions Multi-Channel Retailing Retailers are confronted by a downturn in consumer spending, ever-tighter margins, emerging shopping patterns, empowered consumers

More information

Presentation to Stockbrokers

Presentation to Stockbrokers 9 September 2008 Company Announcements Office ASX Limited 20 Bridge Street SYDNEY NSW 2000 Re: Presentation to Stockbrokers Please find attached today s presentation to Taylor Collison. Yours faithfully

More information

The Super Retail Group. Looking toward a Super Retail future.

The Super Retail Group. Looking toward a Super Retail future. The Super Retail Group. Looking toward a Super Retail future. Super Retail had been working with Dexion from their New Zealand beginnings, and the company was a natural choice as partner in the new project.

More information

Q3 2015: TRADING IN LINE WITH OUR EXPECTATIONS STRATEGY IMPLEMENTATION UNDERWAY

Q3 2015: TRADING IN LINE WITH OUR EXPECTATIONS STRATEGY IMPLEMENTATION UNDERWAY LADBROKES PLC ( Ladbrokes or the Group ) 22 October 2015 Q3 2015: TRADING IN LINE WITH OUR EXPECTATIONS STRATEGY IMPLEMENTATION UNDERWAY Ladbrokes plc (LSE:LAD) announces its trading update for the three

More information

Europe: Growth of +7.8% in Recurring Operating Income France: New half of improved profitability

Europe: Growth of +7.8% in Recurring Operating Income France: New half of improved profitability 2014 FIRST HALF RESULTS: CONTINUED GROWTH Organic sales growth of 4.3% Increase in Recurring Operating Income of +13.8% Strong increase in adjusted net income, Group share of +16.7% Strong profit growth

More information

Contents. Group Highlights 01 Store Guide 02 Introduction 03 Chairman s Statement 04

Contents. Group Highlights 01 Store Guide 02 Introduction 03 Chairman s Statement 04 Home Retail Group plc Annual Report & Financial Statements 2007 Contents Group Highlights 01 Store Guide 02 Introduction 03 Chairman s Statement 04 Business Review> Strategy & Progress 06 Business Review>

More information

STRATEGY DEVELOPMENT BUNNINGS WAREHOUSE

STRATEGY DEVELOPMENT BUNNINGS WAREHOUSE STRATEGY DEVELOPMENT BUNNINGS WAREHOUSE AGENDA 1. Historical performance 2. Warehouse retailing entry strategies BBC - Bunnings 3. Integration of BBC 4. Future directions 5. Current trading results 6.

More information

William Blair Growth Stock Conference June 12, 2013 Scott Settersten, Chief Financial Officer

William Blair Growth Stock Conference June 12, 2013 Scott Settersten, Chief Financial Officer William Blair Growth Stock Conference June 12, 2013 Scott Settersten, Chief Financial Officer Presentation Name, Month XX, 2012 Safe Harbor Statement This presentation contains forward-looking statements

More information

EUROPE S LEADING ONLINE FASHION DESTINATION Q4 / Full-Year 2014 Earnings Call 5 March 2015

EUROPE S LEADING ONLINE FASHION DESTINATION Q4 / Full-Year 2014 Earnings Call 5 March 2015 EUROPE S LEADING ONLINE FASHION DESTINATION Q4 / Full-Year 2014 Earnings Call 5 March 2015 Results highlights and business update 1 CONTINUED CLEAR FOCUS ON EXECUTION Strong revenue growth outperforms

More information

WWW.WIPRO.COM BUILDING A DIGITAL FUTURE FOR WIPRO CONSUMER GOODS. Digital Transformation

WWW.WIPRO.COM BUILDING A DIGITAL FUTURE FOR WIPRO CONSUMER GOODS. Digital Transformation WWW.WIPRO.COM BUILDING A DIGITAL FUTURE FOR CONSUMER GOODS Digital Transformation WIPRO CONSUMER GOODS DO BUSINESS BETTER CONSUMERS WANT MORE OF EVERYTHING: OPTIONS, INFORMATION, INTERACTION, ENGAGEMENT

More information

Results Presentation for Year Ended 30 June 2015 25 August 2015

Results Presentation for Year Ended 30 June 2015 25 August 2015 Results Presentation for Year Ended 30 June 2015 25 August 2015 Rene Sugo CEO Agenda Corporate Profile Financial Summary Business Overview TNZI Acquisition Update FY16 Roadmap 2 Corporate Profile 3 Corporate

More information

LOGO BUSINESS SOLUTIONS

LOGO BUSINESS SOLUTIONS LOGO BUSINESS SOLUTIONS Analyst Presentation for FY 2014 Gülnur Anlaş Chief Financial Officer February 16, 2015 12 1 Disclaimer This presentation contains information and analysis on financial statements

More information

FOR THE SIXTEEN WEEKS ENDED 17 JANUARY 2015. Strong Online and Multichannel Growth

FOR THE SIXTEEN WEEKS ENDED 17 JANUARY 2015. Strong Online and Multichannel Growth FINANCIAL RESULTS FOR THE SIXTEEN WEEKS ENDED 17 JANUARY 2015 Strong Online and Multichannel Growth HIGHLIGHTS Total Group Opco EBITDA {1/2} 6.8m or 11% ahead of last year Online EBITDA {1} 19% ahead (53%

More information

AC 234 ก 3(3-0-9) (Management Accounting)

AC 234 ก 3(3-0-9) (Management Accounting) ก ก ( ก.. 2551) AC 234 ก 3(3-0-9) (Management Accounting) ก ก ก ก ก ก ก ก ก ก ก ก ก ก ก ก ก ก ก ก ก ก A study of the use of accounting information for management decision making, financial statement analysis,

More information

For personal use only

For personal use only STATEMENT TO THE AUSTRALIAN SECURITIES EXCHANGE PRESENTATION Please find attached a presentation to be given by Country Road Limited ( CRL ) today to analysts and investors of Woolworths Holdings Limited,

More information

Half Year End Statement

Half Year End Statement Half Year End Statement July 2010 Income Statement m 2010 2009 Revenue 1,587 1,512 Operating profit 226 200 Interest (13) (14) Profit before tax 213 186 Taxation (58) (54) + 5% + 13% + 15% Profit after

More information

The Customer Relationship Management Process

The Customer Relationship Management Process The Customer Relationship Management Process E d u c a t i n g t h e W o r l d s B e s t A i r F o r c e Slide 1 The Supply Chain Management Processes Information Flow Supply Chain Management Processes

More information

Tabcorp Holdings Limited 2011/12

Tabcorp Holdings Limited 2011/12 Tabcorp Holdings Limited ABN 66 063 780 709 2011/12 Full Year Results Presentation 9 August 2012 A successful year Strong EBIT growth in challenging market conditions Key FY12 outcomes Completed demerger

More information

For personal use only. JBHi-FiLimited. Full Year Results Presentation 30 June 2014. 11 August 2014

For personal use only. JBHi-FiLimited. Full Year Results Presentation 30 June 2014. 11 August 2014 JBHi-FiLimited Full Year Results Presentation 30 June 2014 11 August 2014 AGENDA 1. Performance FY14 Highlights 2. Profit and Loss Statement 3. Trading Performance 4. FY14 Store Update 5. In Store 6. Out

More information

Full Year 2012 Results. Madrid, February 28 th, 2013

Full Year 2012 Results. Madrid, February 28 th, 2013 Full Year 2012 Results Madrid, February 28 th, 2013 Our progress in 2012 1. A new company identity and mission 2. A fully integrated organization 3. A strong plan going forward 4. Solid business and financial

More information

Qantas Frequent Flyer

Qantas Frequent Flyer The Analytics of Loyalty Qantas Frequent Flyer Vaughan Chandler and Wade Tubman Qantas / Quantium Qantas Frequent Flyer COALITIONLOYALTY LOYALTY PROGRAM 8 million+ members 50% household penetration Broadest

More information

Winning in Retail in the next decade. Turn Showroomers and Digital Shoppers into Omnichannel advocates

Winning in Retail in the next decade. Turn Showroomers and Digital Shoppers into Omnichannel advocates Winning in Retail in the next decade Turn Showroomers and Digital Shoppers into Omnichannel advocates The Digital Shopper Profile Price-conscious, showrooming, real-time, all time Millennials and Other

More information

ACQUISITION OF HYPE DC PTY LTD

ACQUISITION OF HYPE DC PTY LTD ACQUISITION OF HYPE DC PTY LTD Important notice and disclaimer This presentation has been prepared by RCG Corporation Limited (RCG) in relation to RCG s proposed acquisition of Hype DC Pty Ltd (Hype).

More information

Introduction Ian Burke, chairman and chief executive. Review of financial results Clive Jennings, finance director

Introduction Ian Burke, chairman and chief executive. Review of financial results Clive Jennings, finance director Introduction Ian Burke, chairman and chief executive Review of financial results Clive Jennings, finance director Strategy and operational update Ian Burke 2 Clive Jennings finance director Gross revenue

More information

SCA PROPERTY GROUP ANNOUNCES FIRST HALF FY16 RESULTS

SCA PROPERTY GROUP ANNOUNCES FIRST HALF FY16 RESULTS ASX / MEDIA ANNOUNCEMENT 8 February 2016 SCA PROPERTY GROUP ANNOUNCES FIRST HALF FY16 RESULTS SCA Property Group (ASX: SCP) ( SCP or the Group ) is pleased to announce its results for the six months ended

More information

2014 Investor Meeting Summary

2014 Investor Meeting Summary 2014 Investor Meeting Summary Summary of Presentations Following is a high- level summary of presentations scheduled for Gap Inc. s Investor Meeting on April 16, 2014. Glenn Murphy Chairman and Chief Executive

More information

Preliminary Results. 3 March 2015

Preliminary Results. 3 March 2015 Preliminary Results 3 March 2015 Matthew Price Chief Financial Officer Trading strongly & investing in technology Revenue EBITDA (adjusted) EPS (adjusted) 248M 95M 12.3p 10% 13% 14% Capital Investment

More information

We have a clear vision and a deliverable strategy underpinned by our values

We have a clear vision and a deliverable strategy underpinned by our values Our vision, values and strategy We have a clear vision and a deliverable strategy underpinned by our values Our vision Our vision is to be the world s best local distributor of plumbing, heating and building

More information

H1 2015 RESULTS INVESTOR PRESENTATION

H1 2015 RESULTS INVESTOR PRESENTATION Transforming MLB into a growing solutions led business with higher quality earnings (ASX : MLB) H1 2015 RESULTS INVESTOR PRESENTATION TABLE OF CONTENTS VISION AND STRATEGY H1 2015 FINANCIALS OPERATIONAL

More information

APPENDIX 4E ANNUAL REPORT THORN GROUP LIMITED ACN 072 507 147 YEAR ENDED 31 MARCH 2015. Page 1 of 7

APPENDIX 4E ANNUAL REPORT THORN GROUP LIMITED ACN 072 507 147 YEAR ENDED 31 MARCH 2015. Page 1 of 7 APPENDIX 4E ANNUAL REPORT THORN GROUP LIMITED ACN 072 507 147 YEAR ENDED 31 MARCH 2015 1 Details of the reporting period and the previous corresponding period Current period: 1 April 2014 to 31 March 2015

More information

opus group > ceo presentation

opus group > ceo presentation opus group > ceo presentation > introducing opus OPUS IS AN ASIA PACIFIC SPECIALIST BUSINESS SERVICES & COMMUNICATIONS SOLUTIONS COMPANY SERVICING THE OUTDOOR MEDIA, GOVERNMENT & PUBLISHING INDUSTRIES

More information

UBS Australian Emerging gcompanies Conference April 2011. AHG Opportunities and Challenges

UBS Australian Emerging gcompanies Conference April 2011. AHG Opportunities and Challenges UBS Australian Emerging gcompanies Conference April 2011 AHG Opportunities and Challenges AHG Summary Background Established in 1952 Operations in all mainland states of Australia Multiple revenue streams

More information

Capital Markets Day, November 28, 2012 TOM TAILOR GROUP - STRATEGY UPDATE DIETER HOLZER CHIEF EXECUTIVE OFFICER

Capital Markets Day, November 28, 2012 TOM TAILOR GROUP - STRATEGY UPDATE DIETER HOLZER CHIEF EXECUTIVE OFFICER Capital Markets Day, November 28, 2012 TOM TAILOR GROUP - STRATEGY UPDATE DIETER HOLZER CHIEF EXECUTIVE OFFICER TOM TAILOR GROUP AT A GLANCE Retail Wholesale TOM TAILOR BONITA TOM TAILOR Retail stores

More information

SONAE JPM 2009 RETAIL CONFERENCE. June 2009

SONAE JPM 2009 RETAIL CONFERENCE. June 2009 SONAE JPM 2009 RETAIL CONFERENCE June 2009 1 INDEX Sonae Profile Business Portfolio Latest Corporate Developments 1Q09 Results 2 SONAE AT A GLANCE 2008 TURNOVER: 5.4 BILLION EUROS 2008 EBITDA: 617 MILLION

More information

2013 Full Year Results. 28 March 2014

2013 Full Year Results. 28 March 2014 2013 Full Year Results 28 March 2014 Agenda 1. Full year highlights 2. Business performance 3. Corporate strategy 4. Summary Full year highlights 3 Full year highlights Exceptional full year results -

More information

17 th Annual ICR XChange Conference January 12, 2015

17 th Annual ICR XChange Conference January 12, 2015 17 th Annual ICR XChange Conference January 12, 2015 safe harbor This presentation contains forward-looking statements. Such statements are intended to qualify for the protection of the safe harbor provided

More information

Multi-Channel system by Studio Moderna

Multi-Channel system by Studio Moderna Multi-Channel system by Studio Moderna Studio Moderna Branko Blecic Executive Director The Studio Moderna Story History Company Overview Today Reasons for Success History History/Evolution 1992 1996 2002

More information

EUROPE S LEADING ONLINE FASHION DESTINATION. Capital Markets Day: 2014 Recap & Business Outlook 25 March 2015

EUROPE S LEADING ONLINE FASHION DESTINATION. Capital Markets Day: 2014 Recap & Business Outlook 25 March 2015 EUROPE S LEADING ONLINE FASHION DESTINATION Capital Markets Day: 2014 Recap & Business Outlook 25 March 2015 WELCOME TO OUR CAPITAL MARKETS DAY 2015 David Schneider Brand, Fashion & Assortment Robert Gentz

More information

Sample Strategy Maps. Best Practice Strategy Maps

Sample Strategy Maps. Best Practice Strategy Maps Sample Strategy Maps Best Practice Strategy Maps Software Company Strategy Map Increased Shareholder Value Leader in Strategic Markets Diversify Revenue Streams Predictable Profitability Intimacy ebusiness

More information

How To Understand The Growth In Private Health Insurance

How To Understand The Growth In Private Health Insurance COMPETITION IN THE AUSTRALIAN PRIVATE HEALTH INSURANCE MARKET Page 1 of 11 1. To what extent has the development of different markets in the various states had an impact on competition? The development

More information

TABCORP HALF YEAR RESULTS PRESENTATION

TABCORP HALF YEAR RESULTS PRESENTATION Tabcorp Holdings Limited ACN 063 780 709 5 Bowen Crescent Melbourne Australia 3004 GPO Box 1943 Melbourne Australia 3001 Telephone 61 3 9868 2100 Facsimile 61 3 9868 2300 Website www.tabcorp.com.au 4 February

More information

Acquisition of Your Home Depot

Acquisition of Your Home Depot Acquisition of Your Home Depot Investor Presentation February 2014 1 Acquisition of Your Home Depot! Transaction Overview! Shoply Overview! Your Home Depot Overview! Strategic Rationale for Acquisition!

More information

wellcom RESULTS FOR THE HALF YEAR ENDING 31 DECEMBER 2014

wellcom RESULTS FOR THE HALF YEAR ENDING 31 DECEMBER 2014 RESULTS FOR THE HALF YEAR ENDING 31 DECEMBER 2014 Wayne Sidwell Executive Chairman Stephen Rees Chief Executive Officer - Australia/NZ Andrew Lumsden Chief Financial Officer COMPANY OVERVIEW World s leading

More information

RXP SERVICES LIMITED ABN 30 146 959 917. Release to Australian Stock Exchange

RXP SERVICES LIMITED ABN 30 146 959 917. Release to Australian Stock Exchange RXP Services Limited Level 9, 406 Collins Street MELBOURNE VIC 3000 Phone +61 3 8256 4855 www.rxpservices.com.au RXP SERVICES LIMITED ABN 30 146 959 917 Release to Australian Stock Exchange 8 April 2014

More information

e-business in the Retail Sector Elena Gaboardi

e-business in the Retail Sector Elena Gaboardi e-business in the Retail Sector Elena Gaboardi 26-11-2002 e-business in Europe 2002, Brussels 1 Retail: a reshaped competitive scenario Increasing concentration (new stores and takeovers) Geographical

More information

Qlik Solutions per il Retail. Giorgio Dossena 10 June, 2015

Qlik Solutions per il Retail. Giorgio Dossena 10 June, 2015 Qlik Solutions per il Retail Giorgio Dossena 10 June, 2015 CUSTOMER TRANSFORMATION TIMELINE Introduction of commuting to stores Introduction of Self Service Retail Introduction of convenience Consumerization

More information

Martec International. Understanding Retail E-Learning Course

Martec International. Understanding Retail E-Learning Course Martec International RST66 Martec International is a leading consulting and training firm specializing in the retail industry. Its client base includes retailers from around the globe, technology suppliers

More information

Gorenje Group Business Plan Summary 2014. Management Board of Gorenje, d.d.

Gorenje Group Business Plan Summary 2014. Management Board of Gorenje, d.d. Gorenje Group Business Plan Summary 2014 Management Board of Gorenje, d.d. 31 January 2014 2013 performance highlights 2013 was a year of Restructuring Successfully completed strategic relocations of manufacturing

More information

River Capital Growth Fund

River Capital Growth Fund River Capital Growth Fund ANNUAL INVESTOR LETTER 30 June 2010 Following the significant economic instability experienced during the 2009 financial year, the last 12 months returned to a more positive economic

More information

George Savvides Managing Director

George Savvides Managing Director George Savvides Managing Director Macquarie Australia Conference, 8 May 2015 IMPORTANT NOTICE The information contained in this presentation is for information purposes only. The information contained

More information

Jerónimo Martins, SGPS, S.A. 2012 Full Year Results

Jerónimo Martins, SGPS, S.A. 2012 Full Year Results Jerónimo Martins, SGPS, S.A. 2012 Full Year Results Lisbon, 27 February 2013 In a difficult macroeconomic environment, Jerónimo Martins has strengthened its competitiveness in all markets Consolidated

More information

Investor Presentation Final Results 12 MONTHS ENDED 30 June 2012

Investor Presentation Final Results 12 MONTHS ENDED 30 June 2012 Investor Presentation Final Results 12 MONTHS ENDED 30 June 2012 Page 2 Cash Converters Overview Background 28 Years in Business. Cash Converters established first retail outlet in 1984 Deep and Experienced

More information

2013FIRSTHALFRESULTS. JERÓNIMO MARTINS Strategic Overview

2013FIRSTHALFRESULTS. JERÓNIMO MARTINS Strategic Overview 2013FIRSTHALFRESULTS JERÓNIMO MARTINS Strategic Overview Disclaimer Statements in this presentation that are forward-looking statements are based on current expectations of future events and are subject

More information

CUSTOMERS ARE HARDER TO ENGAGE THAN EVER.

CUSTOMERS ARE HARDER TO ENGAGE THAN EVER. Customer Engagement & Commerce: un cliente, diversi percorsi, infinite possibilità Ivano Fossati, Director Business Development EMEA CoE CUSTOMER ENGAGEMENT CUSTOMER ENGAGEMENT CUSTOMERS ARE HARDER TO

More information

Winning in a Competitive and Rapidly Changing Retail Environment

Winning in a Competitive and Rapidly Changing Retail Environment Winning in a Competitive and Rapidly Changing Retail Environment The Australian retail industry is undergoing a profound restructure driven by the influences of northern hemisphere retailers entering our

More information

PIERRE JEAN SIVIGNON FINANCIAL. Deputy Chief Executive Officer, Chief Financial Officer RESULTS

PIERRE JEAN SIVIGNON FINANCIAL. Deputy Chief Executive Officer, Chief Financial Officer RESULTS FULL YEAR RESULTS FINANCIAL RESULTS PIERRE JEAN SIVIGNON Deputy Chief Executive Officer, Chief Financial Officer FURTHER PROFIT GROWTH IN 2015 Variation at (in m) 2014 2015 (1) constant exch. rates Variation

More information

Optimize Sales Order Management with Enterprise Content Management

Optimize Sales Order Management with Enterprise Content Management OpenText Solution Brief OpenText ECM Suite for SAP ECM for Sales Order Management by OpenText Objectives Solution Benefits Quick Facts Optimize Sales Order Management with Enterprise Content Management

More information

Accelerating for the future. Amer Sports CMD 2014 // Heikki Takala, President & CEO

Accelerating for the future. Amer Sports CMD 2014 // Heikki Takala, President & CEO Accelerating for the future // Heikki Takala, President & CEO Amer Sports Sustainable Growth Model (SGM) We pursue a Sustainable Growth Model: profitable growth and healthy balance sheet. Our SGM consists

More information

Acquisition of Premier Farnell

Acquisition of Premier Farnell Acquisition of Premier Farnell Paul J. Hälg, CEO Reto Welte, CFO Neil Harrison, Head of Technical Components 14 June 2016 NOT FOR RELEASE, PUBLICATION OR DISTRIBUTION IN WHOLE OR IN PART IN, INTO OR FROM

More information

1. Just what is the market calling CRM. 2. Traditional CRM. 3. CST (Customer Sales & Tracking)

1. Just what is the market calling CRM. 2. Traditional CRM. 3. CST (Customer Sales & Tracking) 1. Just what is the market calling CRM These days any software or process that deals with product and customer tracking and relations is called a CRM system, from sales tracking, complaint handling and

More information

Morgan s Queensland Investor Conference

Morgan s Queensland Investor Conference Morgan s Queensland Investor Conference Mark Ley Head of Investor Relations 21 2 Agenda Suncorp s history and operations Insurance a fascinating industry! Positive industry developments for Suncorp Bank

More information

MMS Group FY15 Results Presentation. August 2015

MMS Group FY15 Results Presentation. August 2015 August 2015 Group Overview 2 Overview MMS generated a record financial result in FY15 o EBITDA up 20%, NPAT up 23%, EPS up 18% MMS has entered a new stage in its evolution o Step change in scale, competitiveness

More information

The financial information referenced in this presentation does not contain sufficient detail to

The financial information referenced in this presentation does not contain sufficient detail to Annual General Meeting 2008/09 Disclaimer The following presentation ti is being made only to, and is only directed d at, persons to whom such presentation may lawfully be communicated ( relevant persons

More information

Recruitment forecasting. Employer branding. Sourcing strategies. Selection processes. Assessment methodologies. On boarding of new hires

Recruitment forecasting. Employer branding. Sourcing strategies. Selection processes. Assessment methodologies. On boarding of new hires hudson RPO ASIA pacific Recruitment Process Outsourcing Hudson RPO Asia Pacific is proud to be the winner of a number of industry rated awards including: HRO Today s Global Baker s Dozen List, 2010, 2011

More information

GAP INC. LEADERSHIP TEAM DETAILS PRODUCT AND CUSTOMER EXPERIENCE STRATEGIES TO BUILD FOR THE FUTURE

GAP INC. LEADERSHIP TEAM DETAILS PRODUCT AND CUSTOMER EXPERIENCE STRATEGIES TO BUILD FOR THE FUTURE GAP INC. LEADERSHIP TEAM DETAILS PRODUCT AND CUSTOMER EXPERIENCE STRATEGIES TO BUILD FOR THE FUTURE Actions to Drive Stronger Performance at Gap North America, Coupled with Continued Global Growth and

More information

For personal use only GALE PACIFIC LIMITED

For personal use only GALE PACIFIC LIMITED GALE PACIFIC LIMITED RESULTS FOR YEAR ENDED 30 JUNE 2013 FY13 Review FY13 FY12 FY11 A$M S A$M S % Variance A$M S Sales 120.0 110.5 9% 95.6 EBITDA 18.0 18.0 0% 15.8 EBIT 12.9 12.5 4% 9.9 NPAT 9.1 8.5 7%

More information

LCA Vision Inc. November 2013. Investor Presentation

LCA Vision Inc. November 2013. Investor Presentation LCA Vision Inc. November 2013 Investor Presentation Forward Looking Statements 2 This presentation contains forward looking statements that are subject to risks and uncertainties including, but not limited

More information

Department of Human Resources

Department of Human Resources Workforce Services Workforce Policy and Planning Department Management/ Human Resource Information Systems Employee Relations Employment Compensation and Workforce Analysis Employee Benefits Organizational

More information

March 10, 2011 Company name:

March 10, 2011 Company name: Second Quarter Financial Results For the Six Months Ended January 31, 2011-[Japanese Standards]Consolidated March 10, 2011 Company name: Dr. Ci:Labo Co., Ltd. Shares listed on: The First Section of the

More information

Effective Utilization of SAP ERP HCM as an Efficient & Cost Saving Tool in Business

Effective Utilization of SAP ERP HCM as an Efficient & Cost Saving Tool in Business Session Effective Utilization of SAP ERP HCM as an Efficient & Cost Saving Tool in Business Janardhan N Lead CoE-SAP HCM Wipro Coverage 1 HR Deliverables Generic View 2 SAP Technology Vital Elements 3

More information

Canadian Tire: Value Under the Hood

Canadian Tire: Value Under the Hood Canadian Tire: Value Under the Hood May 2006 Pershing Square Capital Management, L.P. Disclaimer Pershing Square Capital Management's ("Pershing") analysis and conclusions regarding Canadian Tire Corporation

More information

How To Profit From A Profit From The Year

How To Profit From A Profit From The Year Results for the 12 months ended 30 June 2014 28 th August 2014 Peter George, CEO Geoff Stephenson, CFO INVESTOR PRESENTATION 2 Contents FY14 Highlights Reconciliation of EBITDA Transformation Financial

More information

Grupo Éxito Corporate Presentation

Grupo Éxito Corporate Presentation Grupo Éxito Corporate Presentation Note on Forward-Looking Statements This presentation may contain forward-looking statements regarding expected developments and expectations about future events. These

More information

MYOB Finance Australia Limited ACN 161 013 654 Registered office: Level 3, 235 Springvale Road, Glen Waverley, VIC 3150

MYOB Finance Australia Limited ACN 161 013 654 Registered office: Level 3, 235 Springvale Road, Glen Waverley, VIC 3150 MYOB Finance Australia Limited ACN 161 013 654 Registered office: Level 3, 235 Springvale Road, Glen Waverley, VIC 3150 16 September 2013 Market Announcements Office ASX Limited MYOB 2013 interim results

More information

Pets at Home Group Plc: Preliminary Results FY15

Pets at Home Group Plc: Preliminary Results FY15 FOR IMMEDIATE RELEASE, 4 JUNE 2015 Pets at Home Group Plc: Preliminary Results FY15 Building on success - Delivering across all strategic pillars Pets at Home Group Plc, the UK s leading specialist retailer

More information