CenTRXs Central Transaction Services SaaS and BPO services for international banks

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1 We make your business move CenTRXs Central Transaction Services SaaS and BPO services for international banks

2 > CenTRXs Central Transaction Services In today's dynamic markets, banks must act quickly and proactively to create business opportunities. Providing efficient solutions on time without high IT-infrastructure costs is a strong motivation for banks to outsource transaction services to a competent and reliable partner. Flexible services to enhance e-banking services. Full service for corporate customers - less investment in IT and manpower. With over 30 years of experience, CoCoNet is a market-leading provider of professional e-banking solutions. CenTRXs Central Transaction Services provide excellent software and services for corporate and business customers. Based on the proven MULTIVERSA product suite, CenTRXs contains Software as a Service (SaaS) and Business Process Outsourcing (BPO) service arrangements. Comfortable payment and cash management applications and customer tailored configuration allow banks to address specific market needs or requirements and to sustain competitiveness. As the MULTIVERSA products offer full SEPA-readiness incl. specific country flavours and multi-banking capabilities based on EBICS, banks can quickly enhance their banking services across Europe. Running a financial software system at the bank requires significant long-term investments in people and technology. But not necessarily: CenTRXs includes software hosting in secure, highly available data centre environments, within a close co-operation with a leading data centre provider with locations in all major European markets. Additional customer support services of CenTRXs can reduce the banks' efforts for on-boarding, hotline and consulting even more. > > CenTRXs Central Transaction Banking Services Business Process Services Software as a Service > MULTIVERSA E-Banking Software 2

3 The MULTIVERSA e-banking services convince business users with many features for modern e-banking: various security and connection options, online and mobile access, payment handling, conversion, cash and liquidity management and many more convenient features. MULTIVERSA offers a central e-banking access channel for all types of business customers. The multi-lingual browser and mobile app interfaces are tailored to the bank's corporate design. The user-friendliness is outstanding ranked as best-of-breed among European corporate banking solutions. > MULTIVERSA E-Banking Software Comprehensive financial dashboard Compact and easy to read overview of relevant financial data Clear data presentation in graphs, lists and direct forms Adjustable set of widgets International payments Support of international and many domestic payment formats, such as CGI, SWIFT, SEPA Payment Factory for any other payment and reporting format Automated and manual import of payments from ERP and TMS systems Manual payment entry Convenient Cash Management Balance and Transaction Reports in various formats, such as camt and MT Liquidity overviews and Cash Pooling functionality Secure, user-friendly, online and mobile Online and mobile access in many languages Multi-security procedures for authentication and authorisation incl. mobile token Mobile applications for smartphones and tablets Personal settings for users and administrators For all corporate and business customers Multi-banking capabilities Distributed digital signature for one or multiple signees Multi-connectivity to corporate customers and bank back-ends via EBICS, (S)FTP, SWIFT and several others Templates and time-zone management 3

4 > Software as a Service CenTRXs Software as a Service is an efficient solution for banks who want to keep pace with the increased level of technology investment required to remain competitive with the largest banks in the industry. Short time-to-market of new products and services. With CenTRXs banks get a safe access to flexibly offer e-banking services to their corporate and business customers. By operating CenTRXs e-banking software as a service, they can quickly and efficiently provide new technologies. In the SaaS deployment model, all MULTIVERSA solutions are locally hosted by the CenTRXs data centre partner. CenTRXs provides highavailability and meets the highest security requirements. The experienced team of professionals carries out all maintenance and upgrades. The big advantage: everything works 24/7 and is always up to date. CenTRXs services are highly customisable and scalable. CenTRXs Software as a Service Application and Managed Services Data Center Services Application services, such as testing and maintenance Managed services incl. continuous monitoring of all system and network components, maintenance of system software, firewall management, reporting, provisions of statistics, KPIs and SLA benchmarks Provision of the IT infrastructure, incl. the hardware for systems and network components High available Internet connections 365/24 availability with 99,95% ratio 4

5 > Business Process Services Corporate customers expect the best service! CenTRXs tailored services provide competent manpower to personally answer questions, help in specific situations and counsel on defined topics. The CenTRXs Business Process Services take care of the bank s corporate customers. System experts support and advise corporate customers in many questions regarding transaction banking processes. The flexible, configurable outsourcing services range from client onboarding to consulting on payment and cash management formats. CenTRXs Business Process Services enable banks to support their customers in various markets in all major European countries. The services are country-specific and take local regulatory into account. Standard service languages are English and German. Other languages and specific country solutions are available on demand. Outsourcing services from customer support to consulting. CenTRXs Business Process Services Customer support Consulting Client support in the onboarding process SWIFT corporate connecting service Setting up Payment Factories for corporate clients Customised reporting or archiving solutions 24/5 customer service hotline Consultancy services regarding multi-banking Advising clients concerning technical and format questions 5

6 > Quality and security Quality guarantees customer satisfaction. Security is a major feature of e-banking solutions. Therefore, quality and security are main priorities of the CenTRXs services. CoCoNet and the CenTRXs data centre have consistently established measures for quality assurance in order to develop secure systems of highest quality through professional software-engineering and highest data protection. CenTRXs services complies with different procedures and standards. Highest security standards The CenTRXs data centre provides highest security thanks to up-to-date physical and technological measures. CoCoNet offers reliable IT security solutions. Certified quality management The quality management systems of CoCoNet and of the CenTRXs data centre are certified according to ISO The ISO 9001 certification covers operational core procedures as well as management and supporting procedures. Certified ISMS Information Security Management System CenTRXs data centre and CoCoNet's organisational areas are certified with the ISMS Information Security Management System ISO Trusted Development Procedures CoCoNet established a consistent approach in software development and the security of the MULTIVERSA software solutions. The security standards meet the requirements of the international organisation Open Web Application Security Project, which is specialised on the security of web applications. ITIL-based service- and support processes CenTRXs customers benefit from workflow supported service and support processes that result in short throughput and processing times. Basis of the IT service management is the IT Infrastructure Library (ITIL), a collection of best practices that have often proven themselves in large international companies. 6

7 > Convincing benefits Selecting a service provider for a long-term partnership is a matter of facts and trust. CoCoNet attaches great import ance to transparency and short decision-making processes. Many international banks, e.g. Deutsche Bank, ING, JP Morgan, UniCredit, already rely on our products and services. CenTRXs Central Transaction Services are convenient e-banking solutions in a SaaS model and the corresponding customer services for various European markets. CenTRXs banks customers can rely on our hard ware, software, maintenance, support and compliance. Take a close look and call us for further information. Expertise Security long-term partnership with leading international banks, many years of experience in transaction banking security experts for e-banking, mobile and web-based accesses, authentication and authorisation, highest physical and technical data protection Quality frequent test ing, certified product development, quality-, security-, and service management systems (ISO and ISO 9001) Sustainability Efficiency state-of-the-art technologies, scalable hard- and software, robust, high performing, agile development comfortable, modular e-banking solutions, saving of time, material and manpower 7

8 > Tailored solutions MULTIVERSA Integration Platform Up-to-date corporate e-banking with comprehensive user-experience CenTRXs Central Transaction Banking Services SaaS and BPO services for international banks. MULTIVERSA IFP International Finance Portal Advanced e-banking portal solution for banks and corporates. MULTIVERSA IFP App The convenient mobile access to MULTIVERSA IFP International Finance Portal. MULTIVERSA MBS Mobile Banking System Comprehensive mobile e-banking app for corporate customers. MULTIVERSA EBICS App Mobile banking app for smartphones and tablets for multi-bank connectivity with any EBICS bank server. MULTIVERSA IBS International Banking Server High-end middleware for banks. CoCoNet Computer-Communication Networks GmbH Steinhof 5 D Erkrath Germany Phone +49 (0) 211/ Fax +49 (0) 211/ info@coconet.de Internet 11/ CoCoNet Computer-Communication Networks GmbH