Role Description APPLICATIONS WILL NOT BE ACCEPTED BY A THIRD PARTY Job ad reference: RBH210758 Closing Date: Friday, 20 May 2016 Role title: Senior Contract Administrator Classification: AO7 Status: Temporary Full Time, up to 4 months Unit/Department: Hospital and Health Service: Metro North Medical Imaging Royal Brisbane and Women s Hospital Metro North Hospital and Health Service Salary Range: Contact name: $4035.80 - $4331.20 per fortnight Noelle Cridland Location*: Herston Contact number: (07) 3646 7227 Online applications: www.smartjobs.qld.gov.au * Please note: there may be a requirement to work at other facilities located across Metro North Hospital & Health Service About Metro North Hospital and Health Service Metro North Hospital and Health Service (MNHHS) is an independent statutory body overseen by a Hospital and Health Board. It is the largest of 16 Hospital and Health Services in the Queensland Public Health system. It covers an area of 4157 square kilometres and serves a population approaching 900,000 people. MNHHS is unique in its composition in that two of its five hospitals are tertiary facilities that provide statewide super specialty services such as Heart and Lung Transplantation, Burns, and Positron Emission Tomography (PET). Metro North HHS has a range of subacute, post acute, community based health services to support patient discharge and hospital avoidance as well as a number of residential facilities, Oral Health Services and a fully integrated Mental Health Service including both community and hospital based care. Our Vision MNHHS exemplifies compassionate, innovative and high quality health care, providing one hospital and health service for many. Our Values Respect Teamwork Compassion Shared Responsibility Our values support those of the Queensland Public Service of Customers first, Ideas into action, Unleash potential, Be courageous, and Empower people. Please visit our website for additional information about MNHHS. http://www.health.qld.gov.au/metronorth/ About the Role Context The Senior Contract Administrator reports operationally to the Executive Director Metro North Medical Imaging and professionally to the General Manager, Business Advisory and Commercial Services MNHHS. The Senior Contract Administrator does not have line management responsibility but is required to establish effective relationships with key personnel, including MN MI Business Manager, MN Procurement Services Manager Procurement and Contract Governance and Clinical and Executive staff at relevant MNHHS facilities. The role has delegations in accordance with the MNHHS Delegations Manual.
Purpose Create, acquire and/or use existing tools and processes to document in detail and manage the obligations and benefits set out in relevant contracts for the provision of Medical Imaging services in Metro North HHS. Maintain an accurate and comprehensive record of all contract material, performance and other data and subsequent recording, analysis and reporting of such information over the life of the contracts, particularly the timely reporting of vendor/s performance of the contracted obligations. Complement and support the technical work undertaken by others during the lifecycle of the contracts by ensuring prompt availability of accurate, up-to-date, comprehensive records which Metro North Medical Imagining and MNHHS can rely: To achieve an effective mobilisation and transition of all aspects of the contracted services. For tactical and strategic decision-making purposes relating to such contract/s. Provide authoritative advice and recommendations to MNHHS Procurement Services, MN MI and affected Clinical Directorates on matters of contract performance, governance, risk, complexity and improvement. Develop and maintain productive professional relationships with key internal and external stakeholders. Key Accountabilities Develops and maintains customer relationships at a senior level. Responsible for day to day contract administration that permits both MNHHS and contractors to understand their respective contracted obligations and rights, including the development and implementation of a schedule of relevant reporting, auditing and billing matters. To hold accountability for contracted services ensuring that delivery levels are met consistently. Responsible for providing contract administration advice to assist MNHHS and contractor/s on transition and implementation plans, timeframes and associated risks in line with overall MNHHS contract administration policy and procedures. Responsible for the monitoring and reporting of contract compliance, contract variations including requests for same in line with overall MNHHS contract administration procedures and contract reporting Responsible for the establishment and maintenance of comprehensive contract related records including communications. Responsible for the efficient registration, review and acceptance of key documentary deliverables during transition and implementation, including the tracking of any deliverables requiring re-submission. Responsible for establishing effective working relationships with the position s counterparts within the contractor organisation/s. Responsible for the design and implementation of efficient administration processes between MN MI and contractors for the practical handling of contract deliverables and other significant contract documents (eg Monthly Performance Reports, Exception Reports, contract meeting minutes and decisions, risks and issues registers, change requests, directions, notices, letters etc). Responsible for assisting in the analysis of performance and other data to identify actual performance and trends. Responsible for leading, managing and co-ordinating joint meetings with clients, ensuring accurate documentation of meeting agreements, actions and outcomes and monitoring of same. Accountable for all aspects of Safety and Quality in relation to medical imaging service delivery, including: Relevant to the position, participate in the ongoing education, implementation, monitoring and evaluation of safety and quality initiatives relevant to The National Safety and Quality Health Services Standards and the Australian Council on Healthcare Standards (ACHS) Evaluation and Quality Improvement Program (EQuIP). Accountable for aspects of service delivery within MNHHS Medical Imaging. Manage and be accountable for identified portfolio/s within MNHHS Medical Imaging. Work Health and Safety Metro North HHS is committed to Putting People First to provide better healthcare. This commitment includes a dedicated People Focussed Safety culture. A People Focussed Safety culture commits to the health, safety and wellbeing of staff, volunteers and other persons, through the provision of a dynamic and comprehensive Health and Safety Management System (HSMS). The HSMS provides for proactive safety initiatives, early injury management practices with a strong focus on a safe and durable return to work. The provision of a Health and Safety environment within Metro North Hospital and Health Service is everyone s responsibility.
Safety and Quality Relevant to the position, participate in the ongoing education, implementation, monitoring and evaluation of safety and quality initiatives relevant to The National Safety and Quality Health Services Standards and the Australian Council on Healthcare Standards (ACHS) Evaluation and Quality Improvement Program (EQuIP). Anti-discrimination and equal employment opportunity Our selection processes and employment decisions are undertaken in a non-discriminatory way and are consistent with the requirements of the Anti-Discrimination Act 1991. Metro North HHS is committed to ensuring our workplaces are free from all forms of harassment and discrimination. We are an Equal Employment Opportunity (EEO) employer and encourage applications from all members of the community, including those from EEO target groups. If you have any special requirements, please let us know when we contact you. Mandatory qualifications/professional registration/other requirements Highly desirable for the successful applicant to have experience with the administration of complex externally provided service contracts. How you will be assessed You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience. Within the context of the responsibilities described above under Key Accountabilities, the ideal applicant will be someone who can demonstrate the following: A sound level of business acumen. Proven experience in setting up and operating the administrative procedures required to support complex service related contracts. Experience in contract administration between government departments and commercial providers will be well regarded. Demonstrated capability to develop robust processes between contracting parties for the efficient handling of contract related materials and documents. Effective interpersonal skills, capable of confident and sensitive communications, particularly when engaging with contractor and end-user stakeholders. Strong written and oral communication skills capable of developing and delivering concise, authoritative information. Excellent organisational / administrative skills capable of managing a high volume of contract-related materials (eg: obligations, documents, reports, minutes, payment claims). Capable of working effectively in a time-constrained, commercially demanding environment. Ability to translate strategic and operational goals to members of the multi-disciplinary team and to a broad range of stakeholders within and external to Queensland Health. How to apply Please provide the following information to the panel to assess your suitability: 1. A short statement (maximum 2 pages) on how your experience, abilities, knowledge and personal qualities would enable you to achieve the key accountabilities and meet the key skills requirements. 2. Your current CV or resume, including referees. You must seek approval prior to nominating a person as a referee. Referees should have a thorough knowledge of your work performance and conduct, and it is preferable to include your current/immediate past supervisor. By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish for a referee to be contacted, please indicate this on your CV or resume. 3. Submit your application online via www.smartjobs.qld.gov.au by the closing date. 4. Please note that hand delivered applications will not be accepted. Additional Information Applications will remain current for 12 months or for the duration of the vacancy. Future vacancies of a temporary, full time and part time nature may also be filled through this recruitment process. Health Care Workers in Queensland Health whose occupation poses a potential risk of exposure to blood or body fluids must be immunised against Hepatitis B according to the National Health and Medical Research Council Australian Immunisation Handbook and the Queensland Health Infection Control Guidelines.
Pre-employment screening, including criminal history and discipline history checks, may be undertaken on persons recommended for employment. Roles providing health, counselling and support services mainly to children will require a Blue Card, unless otherwise exempt. Applicants may be required to disclose any pre-existing illness or injury which may impact on their ability to perform the role. Applicants will be required to give a statement of their employment as a lobbyist within one (1) month of taking up the appointment. Details are available at http://www.psc.qld.gov.au/publications/assets/policies/lobbyist-disclosure-policy.pdf Employees who are permanently appointed to Queensland Health may be required to undertake a period of probation appropriate to the appointment. For further information, refer to Probation HR Policy B2 https://www.health.qld.gov.au/system-governance/policies-standards/doh-policy/policy/qh-pol-197.pdf All relevant health professionals, who in the course of their duties formulate a reasonable suspicion that a child or youth has been abused or neglected in their home/community environment, have a legislative and a duty of care obligation to immediately report such concerns to Child Safety Services, Department of Communities.