COMPANY PROFILE C O M P A N Y P R O F I L E
Albania Argentina Armenia Azerbaijan Bahrain Bangladesh Belarus Belgium Benin Bolivia Brazil Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde Chile China Colombia Congo Brazzaville Democratic Republic Of Congo Costa Rica Côte D ivoire Cuba Dominican Republic Ecuador Egypt El Salvador France Equatorial Guinea Estonia Ethiopia Gambia Georgia Ghana Greece Guatemala Guinea Honduras India Indonesia Israel Italy Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lithuania Mali Mauritania Mexico Moldova Mongolia Morocco Nepal Netherlands Nicaragua Niger Nigeria Oman Pakistan Pakistan Panama Paraguay Peru Philippines Poland Portugal Qatar Romania Russian Federation Rwanda Senegal Sierra Leone South Africa Spain Sri Lanka Sudan Suriname Tajikistan Togo Tunisia Uganda United Kingdom Ukraine United Arab Emirates United States Of America Uruguay Uzbekistan Venezuela Viet Nam Yemen Albania Argentina Armenia Azerbaijan Bahrain Bangladesh Belarus Belgium Benin Bolivia Brazil Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde Chile China Colombia Congo Brazzaville Democratic Republic Of Congo Costa Rica Côte D ivoire Cuba Dominican Republic Ecuador Egypt El Salvador France Equatorial Guinea Estonia Ethiopia Gambia Georgia Ghana Greece Guatemala Guinea Honduras India Indonesia Israel Italy Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lithuania Mali Mauritania Mexico Moldova Mongolia Morocco Nepal Netherlands Nicaragua Niger Nigeria Oman Pakistan Pakistan Panama Paraguay Peru Philippines Poland Portugal Qatar Romania Russian Federation Rwanda Senegal Sierra Leone South Africa Spain Sri Lanka Sudan Suriname Tajikistan Togo Tunisia Uganda United Kingdom Ukraine United Arab Emirates United States Of America Uruguay Uzbekistan Venezuela Viet Nam Yemen Albania Argentina Armenia Azerbaijan Bahrain Bangladesh Belarus Belgium Benin Bolivia Brazil Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde Chile China Colombia Congo Brazzaville Democratic Republic Of Congo Costa Rica Côte D ivoire Cuba Dominican Republic Ecuador Egypt El Salvador France Equatorial Guinea Estonia Ethiopia Gambia Georgia Ghana Greece Guatemala Guinea Honduras India Indonesia Israel Italy Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lithuania Mali Mauritania Mexico Moldova Mongolia Morocco Nepal Netherlands Nicaragua Niger Nigeria Oman Pakistan Pakistan Panama Paraguay Peru Philippines Poland Portugal Qatar
m pe o or ce an co ia al th ed ay an na o ba ea as ia co a n e es en m pe o or ce an co an ar 1 OUR COMPANY Our Company www.moneytrans.eu Our Company MoneyTrans started its business operations in 1991 by offering retail foreign exchange services in Spain. Activities grew over the years and were expanded to international money transfer services in 2002. Today MoneyTrans is established in eight European countries as well as in Africa, with a wider international network encompassing over 145.000 locations in more than 90 countries. While MoneyTrans is today recognized as one of the fastest growing remittance companies, we strive to further expand our global reach by building new partnerships with local agents and reputed financial institutions worldwide. Belgium The Netherlands Spain Italy France United Kingdom Bulgaria Romania RD Congo
Our Vision Our Vision MoneyTrans aims to provide to its customers a fast, convenient and reliable service to send or receive money around the world. Putting our customers interests first, we also strive to offer much more than just a standard remittance service. Product diversification and the development of added-value services aimed at meeting the specific needs of our customers is also a driving force in our Company. Our Business Principles Our mission is to offer to our clients and partners alike the quality, reliability and rapidity of service they rightfully expect from a money transfer specialist. A unique low-cost remittance service In addition to affordable products, benefits from our services also include: competitive exchange rates based on daily market surveys, considerably low remittance fees, choice of payment services in local currency or in EUR/USD (where available), cash to bank account and home delivery services (where available), confirmations of payment by sms, as well as a remote home transfer service for the convenience of our customers. 2 OUR VISION
3 OUR BUSINESS Our Business A dedication to superior customer service At the core of remittance services comes interacting with people. Building on this reality, we seek to offer a dedicated service to our customers, by selecting our employees and our agents for their ability to work and communicate in the muti-cultural and multi-lingual context of the global remittance market. Our employees and agents are also trained to process remittance transactions in minutes, and to solve promptly delays in payment, if and when these occur. Advanced security and technology The growth and success in our remittance activity can also be attributed to our company s commitment to integrating technology in all aspects of its operations. Substantial investments in this area have led to the in-house development of a state-of-the-art Remittance Processing Software. This software allows to send and receive remittance orders instantly, to manage increasing business volumes efficiently, and to communicate in realtime with other partners using the same platform around the world. Our software use powerful encryption procedures to guarantee the confidentiality of our customers transactions. They are furthermore secured against the loss of information via the use of advanced back-up processes of our entire IT infrastructure. www.moneytrans.eu
Our Business We can make our platform available to our partners worldwide, so as to allow them to offer national and international remittance services at their branches, without having to develop their own automated system to process such financial operations. High levels of compliance Over the years, MoneyTrans has secured building a reputation as a company highly compliant with internationally applicable anti-money laundering regulations. This was confirmed recently by the granting to all MoneyTrans companies operating in Europe of the status of Authorized Payment Institution. While this prudential status guarantees high levels of capital requirements and strong internal control processes in the European countries where we operate, we also keep implementing advanced compliance measures to ensure, among others: thorough customer identification procedures, filters to detect suspicious operations, the on-going training of our cashiers and agents, as well as the monitoring of remittance flows with a view to preventing the use of our services for illegal purposes. 4 OUR BUSINESS
5 OUR TEAM Our Team Our Team The MoneyTrans group is led by a team of highly qualified and well-experienced directors and country managers. All employees are also carefully selected for their ability to combine specialist knowledge of the whole range of financial services we offer with a thorough understanding of the evolving needs of our customers. Our Network Our network consists of our own remittance offices in Europe and in Africa, delegate agents offering the MoneyTrans branded service along with their principal commercial activities, as well as the locations of our partner institutions. Together, these partners build a network of over 145.000 points of services in 90 countries. www.moneytrans.eu
Our Way Forward Multi-Service Offering We seek to constantly diversify our product range by developing new added-value services aimed at meeting the wider financial needs of our customers. Such new added-value services are available both on-line and at authorized MoneyTrans points of sale, and they include solutions such as: paying national and international bills; exchanging foreign currencies; applying for a prepaid Master Card or reloading an existing one; buying airtime for local or foreign mobile phone numbers; sending money directly on mobile wallets; paying health insurance schemes for family members living back home, Easing the access to microfinance services by promoting the opening of bank accounts for regular remittance beneficiaries in developing countries. For our corporate customers, we have separately developed our Business to Business Payment Service, which offers a faster and more economical solution for processing international multi-currency payments. Moneytrans Business to Business e-payment Solution 6 OUR WAY FORWARD
7 OUR WAY FORWARD www.moneytrans.eu Pay your bills via MoneyTrans. Your funds will be credited directly on the bank account of your supplier, along with your payment instructions. Buy or sell your foreign currencies at us. We exchange over 50 foreign currencies, which can also be ordered on-line. Our Prepaid Debit Card can be used to make payments on-line or to shop in one of the 32 million locations providing MasterCard acceptance worldwide. It can be reloaded by you or by someone else. Apply for it on-line or at any authorized MoneyTrans location. Buy airtime for your own mobile phone or to top up the phone number of your friends and relatives abroad. Send money directly on the mobile phone of your beneficiaries abroad. The funds can be cashed out locally or used in stores providing mobile money acceptance. Send money to prepay healthcare services. Your beneficiary does not collect the funds in cash but goes instead to a designated healthcare provider to get immediate treatment. Find all the financial services you need under one same roof: from remittance services to bank account openings and tailor-made loan facilities.
Partnership Opportunities Partnership Opportunities As a company dedicated to making the offered services as available as possible to its customers, MoneyTrans continuously strives to expand its network of local agents and corresponding partners worldwide. Phone shops, travel agents, grocery stores and other retail businesses based in MoneyTrans operating countries can become local delegate agents. Banks, non-bank financial institutions, post offices and foreign exchange bureaus, which are licensed to deliver remittance services are also welcomed business partners. If you are interested in partnering with us, do get in touch with our Corporate Head Office in Belgium, whose contact details are provided hereafter. 8 Al Be Ve Co Fr Gu Ke M O Qa Af Ki Uz Ba Fa Br Do Es In Le Ne Pa Rw Ta Un Al Be Ve Co Fr Gu Ke M Pa PARTNERSHIP
Albania Argentina Armenia Azerbaijan Bahrain Bangladesh Belarus Belgium Benin Bolivia Brazil Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde Chile China Colombia Congo Brazzaville Democratic Republic Of Congo Costa Rica Côte D ivoire Cuba Dominican Republic Ecuador Egypt El Salvador France Equatorial Guinea Estonia Ethiopia Gambia Georgia Ghana Greece Guatemala Guinea Honduras India Indonesia Israel Italy Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lithuania Mali Mauritania Mexico Moldova Mongolia Morocco Nepal Netherlands Nicaragua Niger Nigeria Oman Pakistan Pakistan Panama Paraguay Peru Philippines Poland Portugal Qatar Romania Russian Federation Rwanda Senegal Sierra Leone South Africa Spain Sri Lanka Sudan Suriname Tajikistan Togo Tunisia Uganda United Kingdom Ukraine United Arab Emirates United States Of America Uruguay Uzbekistan Venezuela Viet Nam Yemen Albania Argentina Armenia Azerbaijan Bahrain Bangladesh Belarus Belgium Benin Bolivia Brazil Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde Chile China Colombia Congo Brazzaville Democratic Republic Of Congo Costa Rica Côte D ivoire Cuba Dominican Republic Ecuador Egypt El Salvador France Equatorial Guinea Estonia Ethiopia Gambia Georgia Ghana Greece Guatemala Guinea Honduras India Indonesia Israel Italy Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lithuania Mali Mauritania Mexico Moldova Mongolia Morocco Nepal Netherlands Nicaragua Niger Nigeria Oman Pakistan Pakistan Panama Paraguay Peru Philippines Poland Portugal Qatar Romania Russian Federation Rwanda Senegal Sierra Leone South Africa Spain Sri Lanka Sudan Suriname Tajikistan Togo Tunisia Uganda United Kingdom Ukraine United Arab Emirates United States Of America Uruguay Uzbekistan Venezuela Viet Nam Yemen Albania Argentina Armenia Azerbaijan Bahrain Bangladesh Belarus Belgium Benin Bolivia Brazil Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde Chile China Colombia Congo Brazzaville Democratic Republic Of Congo Costa Rica Côte D ivoire Cuba Dominican Republic Ecuador Egypt El Salvador France Equatorial Guinea Estonia Ethiopia Gambia Georgia Ghana Greece Guatemala Guinea Honduras India Indonesia Israel Italy Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lithuania Mali Mauritania Mexico Moldova Mongolia Morocco Nepal Netherlands Nicaragua Niger Nigeria Oman Pakistan Pakistan Panama Paraguay Peru Philippines Poland Portugal Qatar
CONTACT INFORMATION Europe www.moneytrans.eu info@moneytrans.eu MoneyTrans Belgium (Corporate Head Office) Bastion Tower Place du Champ de Mars n 5 1050 Brussels Tel: +32 2 227 18 20 MoneyTrans Netherlands World Trade Center Beursplein 37 Suite 413 3011 AA Rotterdam P.O. BOX 30169 3001 DD Rotterdam Tel: +31 10 413 80 09 MoneyTrans Spain Calle La Unión 16 29006 - Málaga Tel: +34 902 51 25 25 MoneyTrans Romania B-dul Lascar Catargiu, No. 4 Sector 1, 010661 Bucresti Tel: +40 731 13 12 00 MoneyTrans Bulgaria 25, Vassil Levski Blvd / Sofia Tel: +359 2 981 77 36 MoneyTrans Italy Via Ozanam 13 20129 - Milano Tel: +39 02 287 01 25 MoneyTrans United Kingdom 155 Notting Hill Gate London W 11 3LF Tel. +44 207 243 1717 MoneyGlobe/MoneyTrans France 80 Avenue Victor Hugo 93300 Aubervilliers Tel: +33 1 48 11 23 Africa MoneyTrans DRC 8 Avenue Isiro (Sozacom / Château) Kinshasa Democratic Republic of Congo Tel : +243 81 513 88 76 www.moneytrans.cd MoneyTrans Africa 4 Rue Mage x Parchappe Dakar Sénégal Tel : +221 33 822 33 36 info@moneytrans.eu Asia Regional Office Islamabad Pakistan asia@moneytrans.be www.moneytrans.eu