Position Title: Social Worker Grade 2 Permanent Position up to 40 hours pw Division: Community Services Reports To: Allied Health Manager Primary Objective: Direct Reports: Grade 1 Social Worker Students To work as an effective interdisciplinary team member providing best practice Social Work Services and interventions within the scope of s integrated services. The Social Worker provides a range services that include psycho-social assessment, discharge planning, counselling, education, referral, consultation and liaison to patients, clients, family members, staff and management of Position Dimension & Decision Making Authority: Key Communication Contacts: Without referral to manager Patient care. After Consultation with manager or others Delivery of non-clinical services e.g. training Referred to managers or others Items outside of delegation Professional Development Contact/Organisation Allied Health Manager Acute Unit Medical Officers External Service Providers Purpose/Frequency of Contact Regular Meetings as negotiated As required for delivery of care As required for delivery of care As required for delivery of care Approved By: Marg White Date of Issue: January 2012 Number: PD ### Page 1 of 6
Key Accountabilities Key Result Area Major Activities Performance Measures: 1. Quality Care Plan, implement and evaluate Social Work interventions for allocated client caseload. Undertake comprehensive psychosocial assessment in a variety of settings. Coordinate CAH s Restorative Care Program Provide care coordination, counselling, advocacy, mediation, referral and support for individuals, families and groups in the inpatient, outpatient and community setting. To contribute to case conferences and clinical discussions, ensuring that psychosocial factors are considered in treatment, rehabilitation and discharge planning. In conjunction with s Palliative Care Service ensure a grief and bereavement service is provided to clients and families Provide consultation to CAH staff in relation to aged care. Coordinate with the Barwon Regional Aged Care Assessment Service in Acute services. Participate and contribute to the multidisciplinary function of the multidisciplinary teams (Acute, Palliative care and Community) Tasks are at least 75% patient related and Client treatment goals achieved. File audits reflect adherence to documented standards. Evaluation results documented. Achievement of monthly Social Work targets PJB audits reflect appropriate time utilization. Adherence to best practice guidelines Approved By: Marg White Date of Issue: January 2012 Number: PD ### Page 2 of 6
2. Responsibility and Leadership. 25% non-patient related, as per the National Consortium of Allied Health. Deliver best practice Social Work intervention to clients in accordance with the Australian Social Work Code of Ethics Provide resources, information and coordinate referrals for staff of the. Participate in the development and training of a CAH critical incident response team and provide debriefing as a member of the team where appropriate Participate in the orientation of new Colac Area Health staff. Participate in advanced care planning with clients Demonstrate flexibility/responsiveness within professional practice/duties/roles in order to meet the organisational goals/priorities. Responsible for clinical area as agreed with discipline coordinator Responsible for coordinating social work student placements at C.A.H. Participate in the education of students from other disciplines. Identifies issues, considers solutions and presents these to manager. Participates in problem solving and decision making with Documented guidelines adhered to. Student exit evaluations indicate student satisfaction and leaning goals met. Demonstration of problem solving approach. Specific projects identified and documented. Approved By: Marg White Date of Issue: January 2012 Number: PD ### Page 3 of 6
senior staff. Participates in service development, specific and delineated projects and activities, which may include leadership in a particular project. 3. Information Management Client documentation completed to adhere to documented guidelines. Statistics are recorded as per guidelines and within required timeframes. Retrospective file audits reflect compliance with documented protocols. PJB audits reflect requirements are met. 4. Communication and Relationship Management Communication is effective and appropriate in regard to sharing information and forming relationships with clients. Ability to impart knowledge e.g. students, clients, families and community. Modelling of effective interdisciplinary practice. 5. Organisational Quality Improvement Participate in relevant organisational quality accreditation processes. Participation in quality improvement activities Identify and document benchmarked clinical best practice for area of service provision. To develop and evaluate models of care appropriate to CAH Complies with all CAH mandatory training requirements Demonstrates effective communication which reflects CAH core values. Demonstrated participation in accreditation processes Evaluate outcomes for clients in allocated caseload. Outcome measure evaluation results documented, and indicated changes implemented. Adherence to documented clinical guidelines which indicate clinical best practice. Has completed all mandated training by annual date Approved By: Marg White Date of Issue: January 2012 Number: PD ### Page 4 of 6
6. Partnership and Community Liaison Relationships with internal and external stakeholders are effective and appropriate 7. Professional Development Participate in professional development activities relevant to clinical area. 8. Infection Control Ensure all practice is conducted in accordance with infection control policies, procedures and standards 9. Code of Conduct and Equal Opportunity Develop and maintain sound knowledge of and commitment to CAH policies and procedures Ensure that you engage in behaviour that treats other staff fairly, equitably and not subject to any form of discrimination or harassment Demonstrate and abide by CAH s Workplace Code of Conduct, including the core values: Partnerships, Innovation, Leadership, Integrity, Quality and Respect Participate in promoting a safe working environment Ensure an appropriate level of customer service is provided, demonstrating a friendly and supportive approach to our consumers Documented participation in forums or processes which ensure effective stakeholder relationships. Partnerships demonstrate CAH core values Documented participation in professional development activities. Adherence to infection control standards and legislative requirements at all times Aware of and promotes CAH policies and procedures Core values are reflected in decision making and everyday behaviour Adherence to the CAH Code of Conduct Participation and compliance of all occupational health and safety policies and procedures (including emergency response) Appropriate use of Riskman database. Consumers are welcomed at all times Key Challenges: Person Specification: Approved By: Marg White Date of Issue: January 2012 Number: PD ### Page 5 of 6
Ensuring high quality timely Social Work service. Effective teamwork. Ensuring Social Work intervention is best practice and meets appropriate professional guidelines. Adherence to organisational guidelines and policies. Qualifications, Experience and Personal Attributes Bachelor of Social Work degree and eligibility for AASW membership Previous experience in a hospital/health care setting Proficient clinical skills in psychosocial assessment including risk assessment, complex care planning, discharge planning, Social Work interventions and communication Knowledge and understanding of the Social Work role in acute care, rehabilitation, palliative care, aged care, community health and outreach services Excellent IT skills in word processing and presentations Ability to work both autonomously and within multidisciplinary teams Demonstrated understanding of theoretical frameworks that inform Social Work practice. Demonstrated awareness and understanding of community resources and systems. Demonstrated experience in social work student supervision Approved By: Marg White Date of Issue: January 2012 Number: PD ### Page 6 of 6