DRUG SAFETY AND HUMAN RESOURCES SUBSECTORS ANALYSIS

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Additional Financing of Fourth Health Sector Development Project (RRP MON 41243) DRUG SAFETY AND HUMAN RESOURCES SUBSECTORS ANALYSIS I. Drug Safety Subsector A. Drug Safety Issues 1. Lack of coordination. Drug regulatory functions are undertaken by different organizations which makes coordination difficult creates inefficiencies. Organizations involved in drug regulation are: (i) the Pharmaceuticals Medical Devices Division of the Ministry of Health (MOH); (ii) the Drug Registration Information Department of the Department of Health; (iii) the General Agency for Specialized Inspection (GASI) in charge of the pharmaceutical inspection, border inspection, operations of the drug control laboratory. 2. Mongolia is one of the very few countries without a National Regulatory Agency; most other countries even smaller ones have followed the recommendations of the World Health Organization to establish a regulatory agency for control of medicinal products medical supplies. The lack of an agency, with medicine control under one management, using one quality control system one single information system, seriously weakens the regulatory capacity effectiveness in Mongolia. 3. Lack of international links. Given the population size, the limited budgets, also the relative small size of the market, some regulatory functions need international connections for reference backup. This is true for the registration of advanced innovative products (expertise, testing capacity); clinical trials (number of patients, supervision, procedures); inspection (early warnings, international inspections stards); for laboratory testing (testing of advanced products, verification tests, proficiency tests). Currently, there are very few international connections. 4. Poor quality of medicines. A survey by MOH undertaken by the World Health Organization in 2007 revealed that 26% of all sampled medicines were of insufficient quality. Half of these were counterfeit (illegal imports, or not registered), half were of substard quality (less active ingredients). This has serious economic health consequences. 5. Weak laboratory capacity. The drug control laboratory has received very little investments or capacity building since it was brought under the GASI. In 2010, an investment is made in a new facility. It is, however, required to invest in more than a new building; training, guidance with operating procedures, management support, a laboratory information system, essential equipment are also needed to bring this laboratory to the internationally required ISO 17025 stard. With these investments, this laboratory can make a fresh start reposition itself as the drug control laboratory for Mongolia. Other laboratories in the public domain are far less developed equipped. It is necessary to prepare a national laboratory accreditation plan to identify each lab s functionality mate (frequently debated vis-à-vis the current reduced capabilities of the drug control laboratory) to verify validate their testing competence on a regular basis. 6. Deficient pharmaceutical inspection. The inspection is somewhat disconnected from MOH, although coordination mechanisms are in place; reports are not shared the inspection policy is determined by SSIA rather than by MOH. Pharmaceutical inspection training has been rudimentary, there is limited specialization (no specialized good manufacturing practice [GMP] inspectors) procedures, checklists need substantial improvement. In the

2 current situation, both the pharmaceutical inspectors the border control inspectors largely work on their personal integrity opinion, rather than on agreed policies procedures, which makes each decision a personal endeavor rather than a system decision. Information exchange access to drug databases would improve the detection rate of counterfeit illegal imports; fit-for-purpose information should be available to all inspectors border control points. B. Pharmaceutical Market 7. Mongolia has switched from a central state-run medicine supply system to a privatized supply system. Now 38 production companies, 200 importers, around 40 specialized wholesalers, 1,200 retail pharmacies operate in the country, plus over 300 soum-based drug revolving funds all hospitals health facilities have their own decentralized procurement mate drug budgets. The total market is estimated at $42 45 million (in 2009 at wholesale purchase price), with a forecasted annual growth of 10% 15%. An upgraded well-managed comprehensive registration, licensing, import/export control, laboratory capacity, domestic production complying with international stards are an absolute requirement to guarantee that in the private sector lead supply system medicines are of the right quality safety, accessible to the entire population. 8. Local drug manufacturing. Several domestic producers have invested in new facilities international production stards (GMP). However, the inspection is inadequate an internationally recognized certificate cannot be issued there is no legal base. This implies that even the best pharmaceutical companies in Mongolia have serious limitations in exporting their products. The current national stard needs an upgrade to the international GMP stard comparable with neighboring countries. Several companies need investments upgrades, guidance is necessary for these companies to make these changes develop new production lines with good quality safety stards. As 20% 30% of the domestic market is supplied by Mongolian products, upgrading the quality of the domestic industry will substantially improve the quality of medicines for Mongolian patients. Compliance with international stards will also have a positive economic impact: increased export capacity a higher domestic market share (import substitution). C. Key Challenges that Need to be Addressed 9. The key challenges that need to be addressed in the drug regulatory system are: (i) (ii) (iii) (iv) The need to establish a single drug regulatory authority. The need to strengthen the regulatory system. Regardless of the organizational structure, all regulatory functions need strengthening, by defining stard procedures reporting stards, new dedicated software systems, by staff training development. There needs to be more international contact to keep up a professional profile that is comparable with other countries. The need to improve the inspection system, including border control activities. The focus of the inspectorate needs to be redefined the pharmaceutical inspectorate the border inspection need adequate procedures to ensure consistency transparency. It is necessary to rationalize the drug control laboratory functions. The Drug Control Laboratory should become the certified national control laboratory. Other laboratories can provide additional testing for the Mongolian market or as a backup facility. A laboratory accreditation scheme needs to be developed to

3 (v) (vi) (vii) facilitate quality assurance identify adequate functionality for each laboratory. It is necessary to upgrade enforce GMP. The inspection needs to be reformed, stards revised, certificates must be issued. A training course needs to be developed run on a continuous basis. The current adverse drug reaction monitoring efforts are working, but the functioning of the drug committees in the hospitals needs to be strengthened (better reporting, feed back effective follow-up activities). Finally, the governance of the sector needs to be improved. A reorientation of the Pharmaceuticals Medical Devices Division in MOH towards increasing the transparency accountability in drug safety access to essential drugs through an exped monitoring evaluation role is required. Patient health professional s participation needs to be structured. II. Human Resources Subsector A. Postgraduate Education for Hospital Specialists 10. The Health Sector Strategic Master Plan identifies human resource development as a key area of work focuses on the need to support the workforce planning linking policies planning. 1. Organizational Framework 11. The three main organizations involved in health service human resource planning, development, training are MOH, the Department of Health (an implementing agency of MOH), the Health Sciences University of Mongolia. In 2007, an intersectoral Coordinating Committee on Health Sector Human Resources was established under the chairmanship of the Prime Minister to gain high level support for decision making on health sector human resource development. 12. In 2007, MOH the Ministry of Education, Culture Science (MECS) signed a contract which resulted in the establishment of a committee (in 2009) chaired by the State Secretary of MECS to evaluate consider all issues related to the training of health specialists. The committee advises on establishing new training organizations specialties of different levels, including bachelors, masters, PhD. The committee sets also the limit on the number of students to be enrolled trained by health educational institutions, it is responsible for accrediting health specialist training institutions. 13. MECS is responsible for health worker training. Training institutions do not receive government funding, must generate their own income through student fees, an incentive to enroll as many students as possible, rather than respond to health sector requirements. The separation of responsibility for health worker production health worker employment requires close collaboration to avoid problems, the relationship between MOH MECS is not sufficiently strong at present to overcome differences in perspective objectives. 14. Human resource development (HRD) is the responsibility of the MOH Division of Public Administration Management although some aspects of human resources remain under the responsibility of the Department of Health, including licensing statistics. The budget allocated for the HRD unit has increased since 2004, enabling the staff to better underst the health human resource situation nationally, work more effectively to address problems.

4 15. The Department of Health is currently the licensing body for health professionals. The licensing system in Mongolia continues to require regular continuing professional development for all professional health workers. Continuing professional development is provided by most large hospitals, regional medical colleges, the Health Sciences University of Mongolia, some private training institutions, professional associations. 2. Specialist Training 16. A committee to oversee professional development postgraduate training of medical specialties was approved in 2009. MOH provides guidelines for the training for providing specialist degrees for medical postgraduate specialists. MOH guidelines set also the requirements for organizations that conduct postgraduate training. 17. Currently, post graduate education is conducted in 23 health organizations including tertiary hospitals, national mono-profile centers, some sanatoriums, some regional diagnostic treatment centers, the Health Sciences University of Mongolia its branch colleges, 1 private medical school, 2 professional societies (society to fight female cancer society for palliative care), 1 private hospital. 18. These organizations conduct residency training (postgraduate specialty training) of between 1 to 1.5 years for 23 main specialties. In addition, 6-month training is provided for 65 subspecialties. In comparison, in the 25 European Union countries the highest number of recognized specialties is 43 (Italy Hungary), the lowest number of recognized specialties is 30 (Germany). Residency trainings in Western European countries are in the average of 5 years longer for some specialties (e.g., neurosurgery). 19. It is commonly accepted that the number of specialties recognized in Mongolia is exceptionally high. Consideration should be given to diminish the number of recognized specialties in Mongolia make specialty training requirements more in accordance with European Union countries, where the residents receive during their training reasonable salaries from the hospitals where they are trained. This facilitates a longer training program than in Mongolia where the residents have to pay (approximately $500 per year) for their residency training. B. Management Training Leadership 20. The need to strengthen health service management capacities in secondary tertiary hospitals is generally recognized. Weak management at all levels was identified as a priority issue in the key area of work of institutional development in the Health Sector Strategic Master Plan. 1. Organizational Framework 21. The two main organizations involved in health service management training development are the Department of Health the School of Public Health of the Health Sciences University of Mongolia. 2. Health Services Management Training 22. In the past, the Department of Health provided a range of short-term to midterm management training courses. However, these were discontinued in 2009 because of legal

5 constraints, which have now been lifted. The Health Sciences University of Mongolia s School of Public Health has a Management Department which was established in 2001. The University runs a postgraduate degree in public administration a number of short term courses in management (e.g., leadership). A specific course on hospital management is not offered. 23. The strength of the Department of Health is in organizing coordinating; the University s strength is in their teaching academic approach, training environment, capacity to undertake research. Professional associations (e.g., Medical Association) were established in Mongolia in the 1990s. They have yet to fully develop their role do not contribute to the development of the curricula training regimes, as is usually the case in Western countries. C. Key Challenges that Need to be Addressed 24. The main challenges include: (i) The general structure of postgraduate education development is weak not clearly delineated quality driven. The functions of workforce planning, development of guidance on curricula development, production of detailed curricula, development of residency programs, delivery of training, examination processes need to be undertaken by bodies which have the necessary expertise. (ii) The quality of postgraduate continuing education for specialists continues to be an issue of concern. Improving training is identified as a priority issue in the human resource development area of work in the Health Sector Strategic Master Plan. Mongolia is out of kilter with best international practice, with specialists having to pay for their residency training which, as a consequence, is on average only 2 years when international stards would indicate a period of 5 to 6 years is necessary to acquire the necessary skills, knowledge, behavior in the major specialties. (iii) Professional medical associations in Mongolia were established in the 1990s. They are relatively new organizations need to develop their role. (iv) The ratio of nurses to doctors is low best use is not made of nurses. Doctors are undertaking functions that could be best performed by nurses. There is an opportunity to increase the role, job satisfaction, performance of nurses. (v) Weak management at all levels was identified as a priority issue in the Health Sector Strategic Master Plan. The need to strengthen health service management capacities governance in secondary tertiary hospitals is generally recognized.

PROBLEM TREE ANALYSIS 6 Effects Loss of productivity Reduced economic growth Poor nutritional status Increased poverty People are less employable Reduced education attainment Core Problem Poor health status of the population Causes Protection through health insurance is limited Health care system, especially hospitals function poorly Unsafe drugs harm the health status of people Weak health sector governance management Poor lifestyle nutrition Benefit packages limited HI coverage insufficient Purchasing of health services payment methods inadequate PHC hospital sector lack development investment strategies Quality of care is at PHC hospital level Capacity attitude of health workers is Drug regulation is ineffective in preventing unsafe drugs to appear in the market HR, management governance systems are Urbanization cultural factors lead to sedentary lifestyles Government subsidies to health insurance for noncontributor is limited Institutional HR capacity of Health Insurance Fund is Lack of vision, commitment, capacity of decisionmakers to reform the sector Health workers training, including postgraduate planning, training, certification are weak Low morale of personnel due to low pay poor working condition Drug regulatory functions are poorly developed uncoordinated HR management capacity is limited; planning, monitoring, communication, inspection systems are Rural urban imbalances favor migration to Ulaanbaatar HI = health insurance, HR = human resources, PHC = primary health care. Source: Participatory planning workshops, February March 2010, Ulaanbaatar. Legend:. Fourth Health Sector Development Project.