mobile banking mobile app user guide

Transcription

1 access Install, sign in and view account balances 1. On your mobile device, visit and select the appropriate link to directly access the Great Western Bank Mobile App on the app store for your device -or- use the app store on your mobile device and search for Great Western Bank Mobile Banking 2. Install the Mobile App on your device 3. Open the Mobile App on your mobile device 4. Select Sign In from the mobile banking menu 5. Enter your unique mobile banking Username and Password and select the Sign In button 6. Once you have successfully signed in, your account balances will appear on the Accounts 1 screen. Use the Menu button at the top of the screen to access the Main Menu. The screen images used represent what will appear on an iphone. iphone is a registered trademark of Apple, Inc. Screen images on other devices may appear different. 1 Some deivces may take you to the Menu screen first where you can select Accounts to view your account balances.

2 accounts View your accounts 1. From the Accounts screen, select an account to view a list of recent activity or transactions 2. Select a transaction on the Activity screen to view more details The screen images used represent what will appear on an iphone. iphone is a registered trademark of Apple, Inc. Screen images on other devices may appear different.

3 search Search transactions by amount, date or check 1. To find a specific transaction, select View Accounts 1 from the Main Menu 2. To search for an amount, select the account to search on the Accounts screen 3. You can search any account by Amount, Date or Check 4. On the Activity 2 screen select the Amount button 3 5. When the Search by Amount screen appears, enter the Low Amount and the High Amount range, and then select the Search button The screen images used represent what will appear on an iphone. iphone is a registered trademark of Apple, Inc. Screen images on other devices may appear different. 1 Some devices say Accounts. 2 Some devices say Account Details. 3 On some devices you will need to select the Find a Transaction tab before selecting the Search by Amount option.

4 transfer Transfer money between your accounts 1. In the Main Menu, select the Transfer Funds 1 option 2. On the Transfer Funds screen, select the Transfer Funds option. You can also View Recent Transfers and View Scheduled Transfers here. 3. Now you will need to select the Transfer From account, the Transfer To account, the Amount and the Date to initiate the transfer. Once those four fields are completed, select the Transfer 2 button to proceed. 4. You will receive a confirmation message when we have received the transfer information The screen images used represent what will appear on an iphone. iphone is a registered trademark of Apple, Inc. Screen images on other devices may appear different. 1 Some devices say Transfers. 2 Some devices say Next.

5 bill pay Pay your bills 1 from your mobile device 1. In the Main Menu, select the Bill Pay option 2. On the Bill Pay screen, select the Schedule a Payment option. You can also View Recent Payments and View Scheduled Payments here. 3. Now you will need to select the Payee 2, the From account, the Amount and Helpful tip: You cannot schedule a bill payment to process on a holiday or weekend. the Date to initiate the payment. Once those four fields are completed, select the Pay 3 button to proceed. 4. You will receive a confirmation message when we have received the bill pay information The screen images used represent what will appear on an iphone. iphone is a registered trademark of Apple, Inc. Screen images on other devices may appear different. 1 Bill pay is only available if you have Online Bill Pay within Online Banking. 2 Some devices say To. 3 Some devices say Next.

6 locations Locate a branch or ATM near you 1. From the Main Menu, select the Find Locations 1 option 2. You can search by your Current Location 2 using the GPS function on our mobile device, or you can search by a ZIP Code or Address. Select ZIP Code or Address and enter your search criteria 3. In the Search By field 3, select one of the three options: ATM or Branch, ATM, Branch 4. Select the Search button to see a list 4 of locations starting with the location nearest your search address 5. Select a location to view the location details 6. If you would like directions to the selected location, press the Directions 5 button The screen images used represent what will appear on an iphone. iphone is a registered trademark of Apple, Inc. Screen images on other devices may appear different. 1 Some devices say Locations. 2 Not available on all mobile devices. 3 Some devices show search by options at the bottom of the screen. 4 Some devices show a map. View the list by selecting the List button at the bottom of the screen. 5 Some devices say Get directions.

7 alerts View and manage your mobile banking alerts 1. From the Main Menu select View Alerts 1 2. The current alerts will be displayed 3. Select the Edit 2 button to make changes to the alert settings 4. First, select the type of alerts to edit - General Alerts or account-specific. 5. Then select the name of the alert to edit and complete the information 6. When an alert is active, a green checkmark 3 will appear next to it The screen images used represent what will appear on an iphone. iphone is a registered trademark of Apple, Inc. Screen images on other devices may appear different. 1 Some devices say Alert. 2 Some devices say Settings. 3 Some devices display On.