Introduction. System requirements

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1 Introduction Web video collaboration enables communication in real time to bring experts virtually into the classroom, or to hold a class or project meeting at a distance. These guidelines explore Marratech and its potential in expanding the teaching experience, as well as suggestions on how to maximize its learning possibilities. Also included are details on how to install and set up the software and use it effectively both as a leader and as a participant. Instructions are included for both PC and Mac platforms based on the Marratech software version 6.1. The client software is freely available, easily installed and provides access to a secure group work environment with voice over IP, an interactive whiteboard, the ability to share information and documents, talk and chat in groups or in private and the option to use webcams. Once installed, users simply click a link on a web page to join a meeting. There are three main components to the installation process: 1. Installing the webcam and configuring its video settings. 2. Configuring the audio settings of your computer (through the Control Panel). 3. Installing Marratech and refining the audio settings within the software. System requirements PC: 1. A high speed Internet connection (DSL, CABLE, LAN). 2. A 1GHz PIII processor with a minimum of 512 MB of ram. 3. Windows XP or 2000 (Pro or Home editions), Linux 4. A headset comprising of earphones and a microphone. 5. A webcam if you wish others to see you (you can see others without a webcam). MAC: 1. A high speed Internet connection (DSL, CABLE, LAN). 2. A 1GHz G4 processor with a minimum of 512 MB of RAM. 3. Mac OS 10.4 or higher. 4. A headset comprising of earphones and a microphone. 5. A webcam if you wish other to see you (you can see others without a webcam).

2 Install the webcam Video (Logitech Fusion for other camera models follow similar installation steps) NOTE: It is not necessary to have a webcam to use Marratech. Skip this section if you do nog have a webcam. PC: 1. Download the most recent software from the manufacturer s website. The Quickcam Fusion software is available at: MAC: 2. Click Downloads in the top menu bar. 3. Click Cameras, and then click your webcam model name. 4. Select your computer platform and click Download. 5. Click Save to download the software to your computer (i.e. desktop). 6. Once the download is complete, double-click the.exe icon to install. 7. Follow the on-screen instructions. 8. When the software installation is complete, the installer will prompt you to plug the webcam into your computer. 9. Click Preview to see a test your camera. 10. Click Source to access the lighting and color settings. Audio NOTE: These instructions align your computer s audio options. We recommend that you do not use the built-in microphone (as it may distort the sound). Use an external microphone (i.e. part of your headset). If you have already installed your headset, skip this section. PC: 1. Connect the headset to your computer. 2. Click Start menu, click Control Panel. 3. Click Sounds and Audio Devices, click Audio tab. 4. From the Sound playback and Sound recording drop-down menus, and select the type of headset you have.

3 5. Click the two Volume buttons to adjust the levels, making sure no mute boxes are selected. MAC: Install Marratech software 6.1 PC: 1. Go to the Marratech website: 2. Click Downloads, then Do It Now button. 3. Click the Marratech client for your operating system. If an Information Bar appears, Internet Explorer may be set to block file and software downloads. You will need to change the following setting to enable downloads: 1. Open Internet Explorer. 2. On the Tools menu, click Internet Options. 3. On the Security tab, click Custom Level. 4. In the Downloads section of the list, under Automatic prompting for file downloads, click Enable. 4. Click Save. 5. When download is complete, double-click the installer icon to launch it (do not interrupt the software during installation which may take a few minutes depending on your Internet connection). MAC: Launch software 1. From the Start menu, select Programs, click Marratech. The first time you launch Marratech, the Startup Wizard will guide you through setting up your personal profile (and contact information). Subsequent times, you can launch Marratech from the Start menu or create a shortcut on your desktop (right-click Marratech under All Programs and drag the new shortcut to the desktop). 2. Enter the URL for McGill: into the address bar (Marratech will indicate it is Offline until you click to enter a room).

4 NOTE: To bookmark this address (which lists the meeting rooms at McGill), from the top tool bar, click Slides > Edit Bookmarks. Enter a name and the URL and click Add > OK. Setup network connection 1. From the menu at the top, select Tools > Options, click General tab, and select Unlimited as your Network Connection. Configure audio 1. Click Tools, Options, and the Audio tab. 2. For best sound quality, make sure your selections coincide with the image below.

5 Middle Mouse Button to Talk option will make the middle (or right) mouse button activate the microphone. Walkie-Talkie Mode forces participants to keep the mouse button pressed on the microphone button to talk. This can be bypassed by holding the CTRL key while clicking it. Audio Loopback is useful when making a recording or to ensure your audio levels are correct. Automatic Gain Control improves the sound quality. NOTE: We recommend that Automatic Gain Control is the only option enabled. During a session, turn off your audio by clicking the microphone icon at the bottom right of the screen, and turn it on when you wish to speak. Microphone OFF Microphone ON Configure video 2. Click the Video tab, and select H.261 software encoder from the Compression drop-down menu. 3. Click Participants tab, and select Low Update Speed and Small Video Size.

6 4. Click OK. Click on the meeting room to which you have been assigned. NOTE: Once you have installed the headphones, webcam, and software, contact Instructional Multimedia Resources (IMS), Ms. Anita Cotic, (514) loc to formalize the process and register to access on-going support. The interface The default interface is the Viewer screen. You must toggle from the default view (to the Whiteboard view by clicking the icon at the bottom left of the screen.

7 NOTE: The camera and speaker icons should be blue and the microphone should be red to indicate they are active; i.e. the camera icon above is inactive. The whiteboard The Whiteboard allows the conference leader to share a number of file formats, images (GIF, JPG and PNG), MS Word and PowerPoint (Marratech for Windows) and Adobe PDF files (Marratech for MAC OS X). 1. To view the Whiteboard, toggle from the default view (Viewer) to the Whiteboard view. 2. Participants must also click the icon in the top tool bar to toggle Follow page changes to view the presentation as sequenced by the leader. Leaders will click Lead page changes to control the delivery and pacing of the presentation. Private discussions A one-to-one function can be used to send private audio or text messages (chat) to a single recipient. 1. Click the P to the right of the name of the person with whom you wish to communicate privately.

8 2. A new tab with the person s name will appear on the chat tool at the bottom right of the screen (clicking the Public tab will allow you to chat publicly). 3. Click the telephone receiver icon to speak privately. 4. You must click the telephone receiver icon again to toggle to microphone to speak publicly. Leader s guide Instructional strategies Web video collaboration is a relatively new class of software that has many interesting applications for instruction to broaden the learning experience. For example, it allows virtual visits from experts into the classroom from anywhere in the world, it facilitates collaboration between researchers at various locations, and it can enhance certain types of distance learning by adding real-time interaction to the learning process. In fact, web video collaboration effectively meets the demand for more open and flexible learning opportunities (Carville & Mitchell, 2000). Web video collaboration is particularly promising for the support of dialogue and discussion, which are both fundamental elements to learning. While it is possible to learn without discussion, the need to support deep learning through tutorial and peer-group discussion is clearly an effective learning strategy. Class discussions, debates, role playing and presenting papers should be frequently integrated with lecturing. Individual, as well as group projects where the students control the web video collaboration can also be a useful teaching strategy.

9 Finally, web video collaboration allows immediate, full, two-way communication of content (documents, PowerPoint presentations, etc ) and dialogue between all participants in real-time situations using the whiteboard and shared screens. Web video collaboration should not be viewed as a replacement for face-to-face class time, but rather as an additional teaching technique such as group activities, lab exercises, field trips, etc. (Luck & Laurence, 2005). Instructional scenarios I - Large group presentation Scenario: one leader, many participants in the same location Video web collaboration can help broaden student learning experience by inviting experts or visitors who are located all over the globe into the classroom. This technology provides an opportunity to exchange knowledge, ideas and energy with video and audio that was previously too expensive or technically-challenging to be realistic. Particularly in large group settings, it is important that:. one or more microphones are setup for students to ask questions.. appropriate pauses are made to give students a chance to walk up to the microphone. General Tips Be clear that you want and expect - interaction during the session. Where appropriate, begin with an 'ice-breaker' activity so that reserved students feel more comfortable 'talking to a camera' during the lecture. Use highlighting tools and avoid words like here or to the right. Place questions to students on the whiteboard to help students focus. II - Small group presentation Scenario: one leader, twelve or fewer participants in the same location A smaller group of participants allows for more interactivity, for example, a debate/discussion, role play, case study, or brainstorming activities. In a small group setting:. one or more table microphones (depending on the room s layout) should be setup.

10 . ask everyone to briefly introduce themselves to the whole group. General Tips Be clear that you want and expect - interaction during the session. Where appropriate, begin with an 'ice-breaker' activity so that reserved students feel more comfortable 'talking to a camera' during the lecture. Use highlighting tools and avoid words like here or to the right. Place questions to students on the whiteboard to help students focus. III - Small group seminar: multiple groups, multiple locations Multiple working group members in various locations come together in real-time using web video collaboration software to exchange ideas, refine documents and move projects ahead without the need for travel. To promote workflow:. distribute documents to group members prior to the conference.. each group should assign a speaker on its behalf. General Tips Be clear that you want and expect - interaction during the session. Where appropriate, begin with an 'ice-breaker' activity so that reserved students feel more comfortable 'talking to a camera' during the lecture. Use highlighting tools and avoid words like here or to the right. Place questions to students on the whiteboard to help students focus. IV - Small group seminar: one leader, multiple individuals, multiple locations Individuals participate from their own work stations. Gate keeping skills are required to keep the flow of the conference active and to avoid confusion.. The leader should announce whether participants use audio and/or the chat to contribute.. Individuals may choose to turn their webcam videos on or off. General Tips

11 Be clear that you want and expect - interaction during the session. Where appropriate, begin with an 'ice-breaker' activity so that reserved students feel more comfortable 'talking to a camera' during the lecture. Use highlighting tools and avoid words like here or to the right. Place questions to students on the whiteboard to help students focus. Whiteboard The Whiteboard is used to display a number of file formats, images (GIF, JPG and PNG), MS Word and PowerPoint (Marratech for Windows) and Adobe PDF files (Marratech for MAC OS X). 1. Click the Whiteboard icon at the bottom left of the screen. 2. From the top tool bar, enable the Lead page changes function to guide the participants through your presentation. At the same time, you must instruct participants to enable Follow page changes. Open a presentation file 1. From the File menu, select Open and choose the type of document (be sure you have toggled to the whiteboard view).

12 2. Browse for the file on your computer. 3. Specify if the pages to be opened, and choose a scale (size) for presentation. Click OK (depending on file size, this can take a few minutes). 4. Use the right and left arrows in the top tool bar to move from one page to another. NOTE: Since one whiteboard page is created for each Word page or PowerPoint slide, animation built into PowerPoint slides is lost as each slide becomes a static image and all bulleted points appear at one time. If you wish to click for each point, you must prepare individual PowerPoint slides. Annotate presentations For clarity, it is extremely important to use Marratech s highlighting tools and to avoid words like here or to the right. 1. Use the tele pointer and markup pen tools at the top left of the screen to draw attention to elements you place on the whiteboard.

13 2. There are additional marking tools on the tool bar. 3. A number of functions to create, rename, clear or delete whiteboard pages can be found under the Document menu. Share applications Instructions to come Group management Instructions to come Save your session Instructions to come References Anaraki, F. (2004). Developing an effective and efficient elearning platform. International Journal of the Computer, the Internet and Management, 12 (2) pp Carville, S. & Mitchell, D.R. (2000). It s a bit like Star Trek : the effectiveness of video conferencing. Innovations in Education and Training International, 37 (1) pp Coventry, Lyne Video Conferencing in Higher Education. Edinburgh: Herriot Watt University. Retrieved February 1, 2007 from Luck, M. & Laurence, G.M Innovative teaching: Sharing expertise through videoconferencing. Innovate. Retreived February 1, 2007 from

14 Office of Learning Technologies. Human Resources Development Canada. (1999). Video Conferencing: Guidelines for operations; Teaching and learning strategies. Rose, W.I. and Stix, J Experimental Multi-university Graduate Class in Volcanology. EOS Trans AGU Vol 87, no 20, 16 May 2006.

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